IBMS - Hanze · PDF fileFramework competencies IBMS Profession-related competencies (P) ......

June 2011 International Business and Management Studies - Second Year 1

IBMS

Course Outline

Second Year 2011-2012

International Business School Hanze University Groningen University of Applied Sciences


General Information Herewith, please find the Course Outlines for Year 2 of IBS, valid for the academic year 2011-2012. The IBS Course Outlines serve several purposes:

To enable students to prepare for classes and to acquire the correct texts;

To enable students to plan their work;

To assist teaching staff to meet the educational aims;

To give partner schools and persons outside the Hanzehogeschool an overview of the contents and structure of the modules offered within IBS;

To enable the Planning Office to schedule classes;

To enable the Examination Office to create correct assessment schemes. To meet these purposes each module description defines: the module name and examination code used by the Examination Office and the Planning Office, the set up of classes, the size of the module, the aims of the module, what textbooks students must acquire, how the module will be assessed and the weekly schedule. At the date of printing, the information contained in this book was accurate, and as far as possible complete. If any changes or revisions to modules have taken place since then, students will be notified by their teacher at the beginning of the module in question. These changes will only be valid after publication in the official IBS Bulletin under the heading: 'Changes in Course Outlines'. The academic year is divided into 4 study periods: Period 1: September – November Period 2: November – January Period 3: February – April Period 4: April – July The periods mentioned in this Course Outline are those in which the module is offered during the academic year 2011-2012. Finally we refer to the IBS Prospectus for all other information necessary to complete your studies at the International Business School and the official IBS Channels of communication:

- Blackboard - IBS Bulletin


Framework competencies IBMS

Profession-related competencies (P) I International Business Competencies 1. International business awareness

2. Intercultural competence II General Management Competencies 3. International strategic vision development

4. Business processes & change management 5. Entrepreneurial management

III Functional Key-Areas Competencies 6. International marketing and sales management

7. International supply chain management 8. International finance & accounting 9. International human resource management (HRM)

Generic competencies (G) I Interpersonal competencies 1. Leadership 2. Cooperation 3. Business Communication II Task-oriented competencies 4. Business research methods

5. Planning and organizing III Intra-personal competencies 6. Learning and self-development

7. Ethical and corporate responsibility NOTE: References in the course outline are made like this: Gx.x; Py.y. Example: P1.3 means professional competence 1 (international business awareness), level 3 (Bachelor-level). Competencies: level of execution. Competencies are supposed to be acquired step by step. This requires the description of the level of mastering the competency. In general these levels will be: Level 1 The ability to execute a simple task. The student has the basic

knowledge and skills to apply the competency with guidance in a limited context.

In most educational situations this will be learned in the first year

Level 2 The student can apply the competency independently in a relatively clearly arranged situation.

This will normally be at the end of year 2 or the work placement period.

Level 3 The student can apply the competency independently in a complex situation with complete control of the required skills

Bachelor-level

Level 4 Flexible application of the competency in complex situations. The student can evaluate his competency and can support others when applying their competencies.

Master-level


Contents

General information ........................................................................................................................................... 3

Sequence of subjects in Year 2 ......................................................................................................................... 9

INT 2 Introduction 2/Skills Training........................................................................................................... 10

Personal Development Training 3 & 4 ...................................................................................................... 11 PDT 3 Personal Development Training 3 (First semester of your Year 2)........................................... 12 PDT 4 Personal Development Training 4 (Second semester of your Year 2) ...................................... 14

Block 2.1 ............................................................................................................................................................. 15

BRM 1 Business Research Methods............................................................................................................... 17

STA 2 Inductive Statistics ................................................................................................................................ 18

IMM 1 International Marketing Management ........................................................................................... 19

CIB 1 Current Issues in International Business guest lectures ............................................................... 21

Block 2.2 ............................................................................................................................................................. 24

ICB 1 Intercultural Competences in Business ............................................................................................ 26

PMA 1 People Management ........................................................................................................................... 28

ERS 2 English Business Report Writing Skills 2 ........................................................................................ 29

Block 2.3 ............................................................................................................................................................. 30

CTD 1 Career Training Development .......................................................................................................... 32

CRM 1 Customer Relationship Management ............................................................................................. 34

SMK 1 Introduction to the Stock Market ................................................................................................... 35 Block 2.4 ............................................................................................................................................................. 36

MAC 2 Management Accounting 2 ............................................................................................................... 38

SCM 1 Supply Chain Management ............................................................................................................... 39

CCR 1 Community Credit .............................................................................................................................. 41 Languages ........................................................................................................................................................... 43

DUT 5 Dutch 5/Niederländisch 5 ................................................................................................................. 45




FRE 5 French 5/Französisch 5 ........................................................................................................................ 54 FRE 6 French 6/Französisch 6 ........................................................................................................................ 56

FRE 7 French 7/Französisch 7 ........................................................................................................................ 59 FRE 8 French 8/Französisch 8 ........................................................................................................................ 61

GER 5 German 5/Deutsch 5 ........................................................................................................................... 62 GER 6 German 6/Deutsch 6 ........................................................................................................................... 63

GER 7 German 7/Deutsch 7 ........................................................................................................................... 64 GER 8 German 8/Deutsch 8 ........................................................................................................................... 66

SPA 5 Spanish 5/Spanisch 5 ............................................................................................................................ 67 SPA 6 Spanish 6/Spanisch 6 ............................................................................................................................ 69

SPA 7 Spanish 7/Spanisch 7 ............................................................................................................................ 71 SPA 8 Spanish 8/Spanisch 8 ............................................................................................................................ 74


Sequence of subjects in Year 2, for students starting in the Main Phase/Year 2 as of September 2011

Year 2 Block 2.1 Theme: The Researcher

Block 2.2 Theme: The International Manager

Block 2.3 Theme: Career and Self-development

Block 2.4 Theme: Operations Management

Code Educational Unit

EC Code Educational Unit EC Code Educational Unit

EC Code Educational Unit

EC

INT2 Introduction 2 1

LNG5 Language 5 3 LNG6 Language 6 3 LNG7 Language 7 3 LNG8 Language 8 2

BRM1 Business Research Methods STA2 Inductive Statistics

2 3

ICB1 Intercultural Competences in Business

5 CTD1 Career Training & Development

5 MAC2 Management Accounting 2

5

IMM1 International Marketing Management

5 PMA1 People Management 5 CRM1 Customer Relationship Management

5 SCM1 Supply Chain Management

5

CIB1 Current Issues in International Business guest lectures

1 ERS2 English/Business Report Writing Skills 2

2 SMK1 Introduction to the Stock Market

1 CCR1 Community Credit 1

2

PDT 3 Personal Development Training 3 1 PDT 4 Personal Development Training 4 1

Total 15 Total 15 Total 15 Total 15

NB: for the official Table of Credits and exam schemes, please refer to the IBMS Prospectus 2011-2012.

Language 5: DUT 5, FRE 5, GER 5, SPA 5; Language 6: DUT 6, FRE 6, GER 6; SPA 6; Language 7: DUT 7, FRE 7, GER 7, SPA 7; Language 8: DUT8, FRE8, GER8, SPA8.


INT 2 Introduction 2/Skills Training

Field Name Description Title of the educational unit Introduction 2/Skills Training Progress code IBVH6INT2 Year of study 2

Period 1 or 3 (during the introductory week) Year 2011-2012 Study load 1 EC = 28 hours Learning Outcomes / Competencies

Recognise the value of skills in the business world

Identify a range of skills that are key tools in the learning process

Practise to improve a range of interpersonal skills

Illustrate the impact of interpersonal skills on individuals and within organisations

Competencies from the IBMS Professional Profile: G2.2, G5.2, G6.2

Target group / Position within the curriculum

All IBMS Year 2 students

Prerequisites Level Year 2 Course contents Skills training in group work Didactical form Lectures and group work Assessment Assessment method(s)

Professional Product

Progress code

IBVH6INT2C

Number of EC

1

Minimum grade

Sufficient Name of lecturer(s)/coach(es) Angeline van de Manakker Costs Literature Handouts during the week Language of instruction English Details/peculiarities Attendance and active participation for all activities is compulsory.

Rule is 100% attendance, but you can make up for 1 class session by taking a repair. If you miss more than one class session you can no longer fulfill the requirements of IBVH6INT2 and you have to retake this complete course the next time the course is offered.


Personal Development Training 3 & 4

Personal Development Training 3 (First semester of your Year 2)

Personal Development Training 4 (Second semester of your Year 2)


PDT 3 Personal Development Training 3

Fieldname Description Title of the educational unit Personal Development Training 3 Progress code IBVH6PDT3 Year of study 2 Period 1 or 3 Year 2011-2012 Study load 1 EC = 28 hours Learning Outcomes / Competencies

The student knows about his own strengths and weaknesses and knows how he can improve weaknesses chosen by the student and approved by the PDT coach. Competencies from the IBMS Professional Profile: G6.2


Regular module for students IBMS

Prerequisites PDT1, PDT2 Level Main Phase Bachelor: Year 2 Course contents Students write a personal development plan (PDP), on the basis of a SWOT-

analysis, at the start of the main phase. In the first semester of their main phase studies students focus on improvement of their weaknesses that derive from their SWOT-analysis. Students meet with his/her Personal Development Coach twice per semester. During the second meeting, at the start of period 2/4, they discuss his/her developments on the basis of a report the student has written, incl. proof that he/she improved on the mentioned skills.

Didactical form Practical/Skills training Assessment

Assessment method(s)

Assessment of skill

Progress code(s)

IBVH6PDT3C

Number of EC

1

Minimum grade

Sufficient Name of lecturer(s)/coach(es) Froukje Wijma (coordinator) Costs € 1,50 Literature Syllabus Language of instruction English

Details/peculiarities Attendance at the sessions with the Personal Development Coach in week 3 of period 1 or 3 and in week 3 OR 4 of period 2 or 4 is obligatory. Due to the nature of this module, students can only resit this module by taking it again the next time it is offered.


PDT 4 Personal Development Training 4

Field Name Description Title of the educational unit Personal Development Training 4 Progress code IBVH6PDT4 Year of study 2

Period 1&2 or 3&4 (semester module)

Year 2011-2012 Study load 1 EC = 28 hours Learning Outcomes / Competencies

The student knows about his own strengths and weaknesses and knows how he can improve his weaknesses with regard to creative problem solving, analyzing & data processing and ethical responsibility. Competencies from the IBMS Professional Profile: G7.1



Prerequisites PDT1, PDT2, PDT3 Level Main Phase Bachelor: Year 2

Course contents In the second semester of the main phase students focus on improvement of the following skills: creative problem solving, ethical responsibility and indirectly analyzing & data processing. At the end of the second semester the student meets with his Personal Development Coach to discuss the assignments the student has handed in.

Didactical form Practical/Skills training Assessment Assessment method(s)

Assessment of skill

Progress code

IBVH6PDT4C

Number of EC 1

Minimum grade Sufficient

Name of lecturer(s)/ coach(es) Froukje Wijma (coordinator) Costs € 1,50 Literature Syllabus Language of instruction English Details/peculiarities Attendance at the sessions with the Personal Development Coach in week 1 and 5

of period 1 or 3 and week 6 OR 7 of period 2 or 4 is compulsory. Due to the nature of this module, students can only resit this module by taking it again the next time it is offered.


Block 2.1

Business Research Methods

Inductive Statistics

International Marketing Management

Current Issues in International Business (guest lectures)


BRM 1 Business Research Methods

Field Name Description Title of the educational unit Business Research Methods Progress code IBVH1BRM1 Year of study 2

Period 1 or 3


On the completion of this module students will be able to:

Identify the purpose and the nature of research

Develop research questions and objectives and relate them to appropriate topics from complex situations

Evaluate and select appropriate research techniques (research design)

Demonstrate a clear understanding of procedures in research

Demonstrate how to review literature

Analyze and interpret data and translate them into useful conclusions

Develop a proposal framework with a realistic and effective planning Competencies from the IBMS Professional Profile: G 4.2



Prerequisites Level Second Year Bachelor Course contents See weekly planning

Didactical form Seminars 1 workshop

Assessment Assessment method(s)

Written exam (20% MC and 80% case analysis)

Progress code(s)

IBVH1BRM1A

Number of EC

2

Minimum grade

5.5

Name of lecturer(s)/coach(es) Franz Josef Gellert, Ning Ding Costs € 56,65 (+ recommended literature € 39,50) Literature Obligatory book: Saunders, M. et al. (2009); ‘Research Methods for Business

Students’; 5th edition; Prentice Hall; ISBN: 978 027 371 6860.

Further reading: Verhoeven, N. (2008); ‘Doing Research, The Hows and Whys of Applied Research’; 7th edition; Boom Academic; ISBN: 9789 04730 0649.

Language of instruction English Details/peculiarities BRM is part of research as a whole and is combined with statistics and the

usage of SPSS. It is strongly advised to take BRM and STA2 in the same period.


STA 2 Inductive Statistics

Field Name Description Title of the educational unit Inductive Statistics Progress code IBVH1STA2 Year of study 2

Period 1 or 3

Year 2011-2012 Study load 3EC = 84 hours Learning Outcomes / Competencies


Analyse and interpret data

Perform simple statistical tests using SPSS to come to valid conclusions

Come to recommendations based on these conclusions

report, illustrate and interpret data using qualitative and quantitative methods (including SPSS)

Competencies from the IBMS Professional Profile: G4.2


Regular module for IBMS students

Prerequisites STA1 Level Main Phase Bachelor: Year 2 Course contents Prepare and analyse data using quantitative Methods, manually and with SPSS Didactical form Seminars

Computerbased learning Assessment Assessment method(s)

Written exam

Assigment

Progress code(s)

IBVH1STA2A

IBVH1STA2C

Number of EC

2

1

Minimum grades

5.5

5.5 Name of lecturer(s)/coach(es) Jan Roelf Scholtens Costs € 47,84 Literature Required:

Levin; ‘Statistics for Management Part two’; 7th edition, Hanzenr: 989 Recommended:

S. Gerber, K. Voelkl Finn; Using SPSS for Windows: data analysis and graphics; 2nd edition; ISBN: 978 038 740 0839.

Language of instruction English

Details/peculiarities


IMM 1 International Marketing Management

Field Name Description Title of the educational unit International Marketing Management Progress code IBVH4IMM1 Year of study 2

Period 1 or 3


Successful students should be able to:

Identify issues and problems associated with international marketing, both from a B2B and B2C perspective.

Explain marketing concepts as used by organisations in the public and private sectors, for both B2C and B2B.

Describe the marketing process and its role in international business.

Analyse the fit between the organisation, its product and services and the environment, including other businesses in the supply chain.

Formulate and justify an international marketing program.

Explain the crucial role of (B2B) Marketing Department in any organization, and be able to identify the links to other financial areas within companies. (General Management, Finance, Production, R&D, Purchasing and Logistics)

Define and explain the differences between international, multinational and Global marketing.

Analyse foreign markets using appropriate tools and models.

Use the information gained from foreign market analysis to develop a Preliminary Marketing Plan.

Describe the crucial role other businesses play within the supply chain of both consumer and B2B products and to develop and justify strategies necessary for satisfying their wants and needs profitably. Students should be able to incorporate these factors in their preliminary marketing plan.

Understand the ethical consequences of marketing decisions. Competencies from the IBS Professional Profile: P1.2, P3.2, P5.2, P6.2, P8.2, G4.2, G7.2


Prerequisites MKT1/MAR1 or equivalent Level Main Phase Bachelor: Year 2 Course contents The International Marketing Environment

Methodology and tools for evaluating the attractiveness of foreign markets for marketing purposes (SWOT, PEST, Porters 5 Forces)

Foreign Market Analysis

International/Global Product Strategies. (Use of the Product Component Model) International Product Policy. Issues in product standardization versus adaptation both for consumer (end users) and companies within the supply chain.

International Distribution strategies and Foreign Market Entry Strategies

International Pricing Decisions

International Promotional and Marketing Communications from both a B2C and B2B perspective.

Developing appropriate marketing mixes for a foreign market focusing on both B2C and B2B customers.


Influences and effects of cultural differences on international marketing decision making from both a B2C and B2B perspective.

Didactical form Project

Combination of lectures and seminars focused on project Assessment Assessment method(s)

Written exam

Professional product (Group assignment. Develop an International Marketing Plan)

Progress code(s)

IBVH4IMM1A

IBVH4IMM1C

Number of EC

2

3

Min. grades

5.5

5.5

Name of lecturer(s)/coach(es) Ian Fitzgerald, Wim Speulman Costs € 66 Literature P. Cateora; ‘International Marketing’; 14th edition, McGraw-Hill Publishing ISBN:

9780 07108 4215. Language of instruction English Details/peculiarities Since groups will be formed in week 1 students are strongly advised to attend

the first class. If a student cannot come to the first class he is required to contact the teacher preferably prior to the first class but no later than on the day of the first class, so he/she can assign him to a group. If he contacts the teacher after the first day of class he will no longer be able to take part in the group work.


CIB 1 Current Issues in International Business (guest lectures)

Field Name Description Title of the educational unit Current Issues in International Business (guest lectures) Progress code IBVH9CIB1 Year of study 2

Period 1 or 3


On the completion of this module students will be assessed on their ability to use and apply academic research and communicate to their peers a conceptual understanding of current issues in international business.


Regular module for All 2nd year IBMS/BW students

Prerequisites None Level Main Phase Course contents During the first part of the course, students will participate in a series of

lectures concerning rotating topics of relevance to current business issues. Guest lectures from all specialization fields and the business world will present a variety of topics of general interest for professional development. Furthermore, students will work in teams to investigate a current topic of their choosing and present this to their peers in the final weeks. Topic Choice Students have the freedom to select any topic they choose, meeting the following criteria, and must receive approval for their topic before beginning research. The topic must be

Currently relevant (either new development or less than 1 year since occurrence, and

Concerning international business, and

Interesting to a broad audience. Resarch Sources used must be properly referenced during the presentation and must include academic research less than 5 years old to support the data. Use the Harvard method for referencing. Presentations Before the end of week 5, groups will submit a one paragraph description of their research topic. All groups will present their research in the final two weeks of the course. The presentations must include an element of audience involvement. Groups of 2: 15 minute presentation: Groups of 3: 20 minute presentation.

Didactical form Guest lectures and Student presentations Assessment Assessment method(s)

Continuous assessment

Progress code(s)

IBVH9CIB1D

Number of EC

1

Minimum grade

Sufficient

Name of lecturer(s)/coach(es) Melissa Oudshoorn-Fuller + guests Costs Literature Blackboard Language of instruction English


Details/peculiarities To pass this course a student must meet ALL of the following criteria

Attend at least 80% of the guest lectures and sign attendance sheet (student responsibility!), and

Submit presentation summary prior to end of week 5, and

Participate in research and execution of a student presentation in week 6 or 7, and

Attend assigned group of lectures by other students in week 6 and 7.


Block 2.2

Intercultural Competences in Business

People Management

English Business Report Writing Skills 2


ICB 1 Intercultural Competences in Business

Field Name Description Title of the educational unit Intercultural Competences in Business Progress code IBVH1ICB1 Year of study 2

Period 2 or 4 Year 2011-2012 Study load 5 EC = 140 hours Learning Outcomes / Competencies

Students will learn to see, understand and appreciate cultural differences and its effect on (doing) business

Students will understand the relevance of intercultural competences, and of intercultural communication & negotiation skills for international business

Students will understand ethical considerations in (cross-cultural) business decision-making

Students will be able to write text, and to debate, and to work in a project team, taking into account cultural differences and intercultural sensitivities

Competencies from the IBMS Professional Profile: P1.2, P2.2, P4.2, G2.2, G3.2, G6.2, G7.2


Required module for IBMS students

Prerequisites None Level Main Phase Bachelor: Year 2 Course contents Culture: what is culture / what are values / what are stereotypes / etc.

Cultural self-awareness

Understanding the concept of cultural dimensions

Organizational culture / Globalization

Cross-cultural negotiation

Cross-cultural communication / intercultural relations

Moral issues in business context / ethical relativism & cultural relativism

Intercultural competencies in business

Skills for the international manager Didactical form Project

Seminar, lectures / guest lecture(-s)

Cases & assignments Assessment Assessment method(s)

Written exam

Group assignment

Individual assignments (see details)

Progress code(s)

IBVH1ICB1A

IBVH1ICB1C

IBVH1ICB1D

Number of EC

2

2

1

Minimum grades

5.5

5.5

Sufficient

Name of lecturer(s)/coach(es) Andries Rodenboog, Wim Speulman, Michaela Carrière, Ros Gibson, Marcel van der Poel, Mariaelena Inja-Murphy, Hanna van der Stok

Costs € 81,30 Literature Reader (with selected readings from Trompenaars, Gesteland, Barna,

Shaw & Barry, and Schneider & Barsoux)

Richard Mead & Tim G. Andrews; International management, 4th ed.; 2009; West Sussex, UK: John Wiley & Sons Ltd. ISBN: 978 140 517 3995.


Paul S. Verluyten; Intercultural skills for international business and international relations; A practical introduction with exercises; Leuven/Den Haag; Uitg. Acco; 2010; ISBN: 978 903 348 0539.

Recommended reading:

Milton J. Bennett; ‘Basic concepts of intercultural communication: Selected readings’; Boston: Intercultural Press; 1998. (13 authors giving an introduction in relevant aspects of intercultural communication; available from Hanze library)

Richard R. Gesteland; ‘Cross-cultural business behavior’; 4th edition; 2005; Copenhagen: Business School Press. (handy quick reference for business negotiations in 43 different countries; available from Hanze library)

G. Hofstede, G.J. Hofstede, M. Minkov; ‘Cultures and Organisations: Software of the mind, intercultural cooperation and its importance for survival, revised and expanded’; 3rd edition; 2010; New York; McGraw-Hill; (the lastest edition with text on moral circles, business goals, evolution of cultures, and with a 6th dimension)

Language of instruction English

Details/peculiarities For IBVH1ICB1D: attending/fulfilling at least 80% of the following: week 1 lecture, 4 practical sessions, the coaching session, the guest lecture, the presentations in week 7, and 4 individual weekly assignments. (in total 12 elements: in order to pass ICB1D 10 out of 12 elements should be fulfilled/passed)

For IBVH1ICB1A (written exam): dictionary allowed.

Due to the nature of this part of the course, it can only be retaken a next time when it is offered.


PMA 1 People Management

Field Name Description Title of the educational unit People Management Progress code IBVH4PMA1 Year of study 2

Period 2 or 4


Upon satisfactory completion of the course, students will be able to:

Identify the primary dependent and independent variables of organisational behaviour;

Explain the concepts of organisational behaviour in terms of individual and group processes;

Understand how organisational structures affect human behaviour in organisations.

Competencies from the IBMS Professional Profile: P4.2, P9.2, G2.2, G4.2, G5.2



Prerequisites BMO1 Level Main Phase Bachelor: Year 2 Course contents Individual behaviour in organisations covers subjects such as attitudes,

motivation, improving job performance and job satisfaction. Group and social processes covers subjects such as improving job performance, basic approaches to leadership, conflict and negotiation, organizational change & stress management.

Didactical form Project

Lectures Assessment Assessment method(s)

Written exam

Group report

Progress code(s)

IBVH4PMA1A

IBVH4PMA1C

Number of EC

2

3

Minimum grades

5.5

5.5 Name of lecturer(s)/coach(es) Ros Gibson Costs € 74 Literature S. Robbins and T. Judge; ‘Organizational behaviour’; 2010; Pearson

Educational Limited, Esses, England; ISBN: 9780 2737 39630 Language of instruction English

Details/peculiarities Since groups will be formed in week 1 students are strongly advised to attend the first class. If a student cannot come to the first class he is required to contact the teacher preferably prior to the first class but no later than on the day of the first class, so he/she can assign him to a group. If he contacts the teacher after the first day of class he will no longer be able to take part in the group work.

Attendance during the weekly Coach meetings is compulsory.


ERS 2 English Business Report Writing Skills 2

Field Name Description Title of the educational unit English Business Report Writing Skills 2 Progress code IBVH9ERS2 Year of study 2

Period 2 or 4 Year 2011–2012 Study load 2 EC = 56 hours Learning Outcomes / Competencies


Review fundamental principles of structuring persuasive business reports;

Apply the critical and creative thinking skills necessary to plan a business report;

Take all the necessary practical steps to analyse, criticise, adjust and revise reports as to their professionalism;

Demonstrate clarity, conciseness, precision, and coherence when implementing the above.

Competencies from the IBMS Professional Profile: G3.2, G4.2



Prerequisites Level Main Phase Bachelor: Year 2 Course contents This module provides a theoretical and practical framework within which

students review and analyse all aspects of (persuasive) business research report, considering definition of the aim, selection of relevant ideas/material, structuring and outlining. Students will also review theoretical and practical points relevant to presenting business research reports professionally -- from executive summary to appendices. Students will be required to analyse, improve, correct and compose detailed outlines for various report topics, some related to cultural differences and ethics. Additionally they will be required to analyse faulty business reports, applying all knowledge gained throughout this module and convincingly present these critical analyses in class, making suggestions for practical improvement.

Active and creative participation in class is mandatory. The (sufficient/insufficient) assessment will be based on participation and a

presentation/defence of the above in a week 5 + 6 oral report session. Didactical form Skills training

Seminars Assessment Assessment method(s)

Group assignment(s)

Progress code(s)

IBVH9ERS2C

Number of EC

2

Minimum grade

Sufficient Name of lecturer(s)/coach(es) Ad van Bremen, et al Costs Literature Workbook & handouts Language of instruction English Details/peculiarities Active participation in the first 3 classes and in the oral report session in

week 5 or 6 is mandatory as they are all part of the assessment for the module IBVH9ERS2C. In exceptional circumstances a repair may be possible. Please refer to Blackboard for details.


Block 2.3

Career Training & Development

Customer Relationship Management

Introduction to the Stock Market


CTD 1 Career Training & Development

Field Name Description Title of the educational unit Career Training and Development Progress code IBVH4CTD1 Year of study 2

Period 1 or 3



Understand broad trends in the contemporary (under)graduate labour market, appreciate what employers seek in terms of academic and personal achievement, and gain more specific knowledge of a chosen occupation matching their personal profile. This will form the basis for effective applications: the writing of a CV and an application letter and coping with a job interview.

Appreciate all the job-relevant issues in the business and company environment on which students are being given group assignments, culminating in group presentations (oral + written) of assignment findings and recommendations with a persuasive/convincing structure.

Competencies from the IBMS Professional Profile: P1.2, G3.2, G6.2



Prerequisites Level Main Phase Bachelor: Year 2 Course contents This module provides a theoretical and practical framework within which

students can test out existing career intentions and generate career goals, through self-assessment linked with career exploration and a specific job/work-environment study. The module will equip students with the knowledge and skills to make and implement their career decisions, both now and in the future. Opportunity awareness in the international job market increases the students' knowledge of a range of opportunities available to them, together with the ability to effectively research, interpret and utilise career information from a range of sources. A worked-out job application procedure improves the students' self promotion skills through pre-application, CV/resume-writing, application, interview and presentation practice.

Didactical form Skills Training

Seminars Assessment Assessment method(s)

Group presentations (oral + written)

Individual portfolio

Progress code(s)

IBVH4CTD1C

IBVH4CTD1D

Number of EC

2

3

Min. grades

5.5

5.5 Name of lecturer(s)/coach(es) Ad van Bremen, et al. Literature Workbook Electronic media Blackboard: information + communication channel

DVD/Video: Job interview, Job application presentation Websites: miscellaneous job training-vacancy sites

Capacity IBMS students: 22 Language of instruction English


Details/peculiarities Since groups will be formed in week 1 students are strongly advised to attend the first class. If a student cannot come to the first class he will be required to contact the teacher preferably prior to the first class but no later than on the day of the first class, so he/she can assign him to a group. If he contacts the teacher after the first day of class he will no longer be able to take part in the group work.


CRM1 Customer Relationship Management

Field Name Description Title of the educational unit Customer Relationship Management Progress code IBVH1CRM1 Year of study 2

Period 1 or 3

Year 2011-2012 Study load 5 EC = 140 hours Learning Outcomes/ Competencies

Upon satisfactory completion of the course, students will be able to:

comprehend, analyse and interpret the key disciplines and variables that contribute to customer relations management,

select, apply and evaluate various techniques to improve customer satisfaction,

develop strategies to retain and build relationships with customers. Competencies from the IBMS Professional Profile: EXAM: P4.2 PROJECT: P4.2, G3.2

Target group/ Position within the curriculum

Regular module for all IBMS students

Prerequisites None Level Main Phase Bachelor Course contents This course will address aspects relating to assessing, building and

maintaining customer relationships in order to create a long term, mutually beneficial, profitable bond with customers. This is achieved by enabling people, processes, policies, suppliers and customer facing technologies to manage all customer interactions proactively during each stage of the customer lifecycle, enhancing the customer's experience of dealing with the company. Relationships will be discussed both at consumer and commercial level and will include an appreciation of the role of electronic and mobile telecommunications technology.

Didactical form Theory oriented module: Lectures / Seminars + Project coaching Assessment Assessment method(s)

Written exam

Project

Progress code(s)

IBVH1CRM1A

IBVH1CRM1C

Number of EC

3

2

Minimum grade

5.5

5.5 Name of lecturer(s)/coach(es) Melissa Oudshoorn-Fuller, Ros Gibson

Costs € 46,80 Literature F. Buttle, ‘Customer Relationship Management’; Butterworth Heinemann;

ISBN: 978 185 617 5227. Additional articles and case studies will be uploaded on Blackboard.

Language of instruction English Details/peculiarities Students will form small project groups and will select a company with which

a CRM project will be executed. Compulsory attendance for all coaching (week 1, 3, 6) .


SMK 1 Introduction to the Stock Market

Field Name Description Title of the educational unit Introduction to the Stock Market Progress code IBVH6SMK1 Year of study 2

Period 1 or 3



understand the principles and concepts of the international stock markets;

demonstrate basic knowledge of the investment process, stock and bond valuation, technical and fundamental analysis, investment strategies, and options

Competencies from the IBMS Professional Profile: P1.2, P2.2, P5.2, P7.2, P8.2, G3.2, G7.2.



Prerequisites FAC1/BFG Level Main Phase Bachelor: Year 2 Course contents Since the 80’ies and 90’ies of the previous century, stock markets have a

growing impact on economic life. Investors pay increasing attention to stocks domestically as well as internationally. Also, management of (international) companies needs basic understanding of how financial markets work.

Didactical form Theory oriented module: Lectures Assessment Assessment method(s)

Written exam

Progress code(s)

IBVH6SMK1A

Number of EC 1

Minimum grade

5.5 Name of lecturer(s)/coach(es) Maurice Cox Costs € 83 Literature Lawrence J. Gitman, Michael D. Joehnk; ‘Fundamentals of Investing’; 11th

edition; 2010; ISBN: 978 140 826 2887. Language of instruction English Details/peculiarities


Block 2.4

Management Accounting 2

Supply Chain Management

Community Credit


MAC 2 Management Accounting 2

Field Name Description Title of the educational unit Management Accounting 2 Progress code IBVH4MAC2 Year of study 2

Period 2 or 4


The module aims at acquisition of basic knowledge on costing decisions that occur related to an organizations primary process of purchasing, producing and selling goods/services. Not only the cost-calculations themselves will be studied, but also the managerial implications will be discussed. The module is aimed at students with:

a Marketing specialization, who want to gain more basic insight into the (for them and their profession) relevant financial/costing methods;

a Financial specialization, who can use this course as a basis for further development into the financial work field.

Competencies from the IBMS Professional Profile: P8.2


Required module for all students IBMS

Prerequisites MAC1 Level Main Phase Bachelor: Year 2 Course contents Cost Concepts and Cost Allocation

Job Order Costing

Process Costing

ABC/ABM, JIT and related costing concepts

Cost Behavior Analysis

Standard Costing and Variance Analysis

Performance Evaluation

Short Run Decision Analysis

Pricing Decisions Didactical form Lectures

Seminars Assessment method(s) Assessment method(s)

Written exam

Progress code(s)

IBVH4MAC2A

Number of EC 5

Minimum grade

5.5 Name of lecturer(s)/coach(es) T.H. Horst Costs € 78,95 Literature Horngren, Foster, Datar, Rajan & Ittner; ‘Cost Accounting: A Managerial

Emphasis’; 14th edition, Prentice Hall; ISBN: 9780 2737 53971 Language of instruction English



SCM 1 Supply Chain Management

Field Name Description Title of the educational unit Supply Chain Management Progress code IBVH4SCM1 Year of study 2

Period 2 or 4


Students should be able to:

describe and explain the major concepts of Supply Chain management;

describe and explain the major concepts of Logistics management;

understand the strategic role of logistics and supply chain management;

display an understanding of the core business processes of a company and how activities of each process contribute value to the organization;

understand interrelationships within and between business processes;

have an awareness of the cross-functional impact of events, activities, and transactions within an organization;

have gained hands-on experience in the use of enterprise-wide information system software SAP

analyze a company in view of the above mentioned issues and write a management report.

Competencies from the IBMS Professional Profile: P4.2, P7.2, G4.2



Prerequisites Level Main Phase Bachelor: Year 2 Course contents Supply Chain Management Concept

The Logistics Pipeline (Inbound and Outbound Logistics Systems)

Role of Customer Service in Supply Chain Management and Logistics

Supply Chain Network Analysis (Product, Information and cash flows)

Supply Chain and Logistics decision making tools Emphasis in this module is on business processes, ERP and SAP: Primary business processes, procurement, inventory management and sales, and the accompanying financial processes, form the heart/core of a company. For students it is essential to develop a good understanding with respect to these primary processes and the way in which they interact. ERP systems aim at integrating all business processes into one major information system. Companies, and not only the larger ones, are increasingly exchanging their more traditional information systems for an integrated ERP-like system. Knowledge of and working experience with SAP, currently ERP world leader with a market share of 43%, will be part of this module.

Didactical form Workshop/project

Combination of lectures and seminars focused on project Assessment Assessment method(s)

Written exam

Professional product (group report and presentation, with individual component; attendance SAP workshops)

Progress code(s)

IBVH4SCM1A

IBVH4SCM1C

Number of EC

2

3

Minimum grades 5.5 5.5


Name of lecturer(s)/coach(es) Ian Fitzgerald, Angeline van de Manakker Costs € 63 Literature Coyle, Bardi & Langley; Managing Supply Chains; West Publishing; ISBN:

978 032 466 2672. Workbook MySAP ERP training

Language of instruction English Details/peculiarities 2 hour mass lecture for all students per week.

2 hour seminar per week focusing on the application of theoretical concepts, models and techniques to actual business situations.

Since groups will be formed in week 1 students are strongly advised to attend the first class. If a student cannot come to the first class he is required to contact the teacher preferably prior to the first class but no later than on the day of the first class, so he/she can assign him to a group. If he contacts the teacher after the first day of class he will no longer be able to take part in the group work.

2 hour computer practical, SAP workshop. Attendance of all computer practicals is compulsory. If students miss one class they will receive a replacing assignment for the missed class.


CCR 1 Community Credit

Field Name Description Title of the educational unit Community Credit Progress code IBVH4CCR1 Year of study 2


Aims and objectives

To assess students’ strengths and weaknesses through the development of self-knowledge and traditional intellectual skills (e.g. critical evaluation of evidence, apply theory to practice, come to logical conclusions, reflection).

To identify and develop core employability skills e.g. analytical skills, communicative skills, working in groups.

Learning outcomes On completion of this module students will be able to :

Evaluate themselves through the process of critical appraisal.

Recognise the tasks involved in the service delivered.

Reflect on, analyse and review past and present actions, recognising strengths and limitations.

Competencies from the IBMS Professional Profile: G5.2, G6.2



Prerequisites Level Main Phase Bachelor: Year 2 Course contents Students are asked to deliver a service for the community of IBS or the

Hanzehogeschool at large. It is the student’s responsibility to find a suitable job. There may be vacancies; they are published on Blackboard and/or the IBS Bulletin. The activity itself should consist of at least 36 hours of work, see Blackboard site for further requirements. The remaining 20 hours will be dedicated to preparing the activity (including the planning form) and finalizing the activity, resulting in the CCR report. This is an independent learning module. No classes, except for the Briefing Seminar in the Introduction Week are scheduled. Students will submit their job proposal (in the form of the proposal form) as soon as possible to the module coordinator. Students can only start their job after formal approval of their proposal. Students starting an activity without this approval will not receive their credits, regardless of the quantity or quality of work delivered. Hand in deadline for reports: Friday 12.00 o’clock, week 7 of periods 1,2,3,4

Didactical form Project Assessment method(s) Assessment method(s)

Report

Progress code(s)

IBVH4CCR1C

Number of EC

2

Minimum grade

Sufficient Name of lecturer(s)/coach(es) Angeline van de Manakker Costs Literature All information relating to the delivery of this module will be available via

‘Blackboard’. Language of instruction English Details/peculiarities


Languages

Dutch 5, Dutch 6, Dutch 7, Dutch 8/ Niederländisch 5 – 8

French 5, French 6, French 7, French 8/

Französisch 5 – 8

German 5, German 6, German 7, German 8/ Deutsch 5 – 8

Spanish 5, Spanish 6, Spanish 7, Spanish 8/

Spanisch 5 - 8


DUT 5 Dutch 5 / Niederländisch 5

Field Name Description Title of the educational unit Dutch 5 / Niederländisch 5 Progress code IBVH1DUT5 Year of study 2

Period 1 or 3


After this module, the student should have reached the low B1 level as identified in the European Framework for Languages. Students are familiarised with oral and written business-language, in order to prepare the students to study/do a placement in the Netherlands. Listening: The student begins to understand the main points of clear standard speech on personal and business matters. He can understand the main point of many radio or TV programmes on current affairs or topics of personal and business interest, when the delivery is slow and clear. Reading: The student can understand texts that consist mainly of high frequency everyday or job related language. The student can understand the descriptions and wishes in letters/e-mails. Spoken interaction: The student can deal with most situations likely to arise whilst travelling in the language area. He can enter unprepared into a conversation on topics that are familiar, of personal interest or pertinent to everyday life. Spoken production: the student can connect phrases in a simple order to describe experiences. He can state his opinions and plans and describe his reactions. Writing: The student can write simple connected texts on topics which are familiar or of personal interest. Competencies from the IBMS Professional Profile: G3.1


Regular module for IBMS/BW students

Prerequisites DUT5 students need to have completed at least 4 out of the 5 Dutch (DUT1-5) first year modules.

Level Main Phase Bachelor Course contents In this module the book ‘Nederlands in actie’ is used in order to enlarge

the student’s vocabulary regarding personal and business matters. Through texts, listening exercises and writing and oral assignments the student gains more in-depth knowledge of Dutch, and will be more able to communicate in personal and business matters.

Didactical form Theory and practice in class Assessment method(s)


Written exam

Assignment

Progress code(s)

IBVH1DUT5A

IBVH1DUT5C

Number of EC

1

2

Minimum grade

5.5

5.5 Name of lecturer(s)/coach(es) Ilse Dollekamp Costs € 39,50 Literature Berna de Boer, Birgit Lijmbach; ‚Nederlands in actie‛; Coutinho,

ISBN: 978 904 690 1342. Language of instruction Dutch


Details/peculiarities 80% compulsory attendance. The class will be divided in Group A + Group B. Group A has a 3 hour class in week 1, 2 and 5. Group A has a 2 hour class in week 3 and 4. Group B has a 3 hour class in week 3, 4 and 5. Group B has a 2 hour class in week 1 and 2. In week 6: final presentations in groups with the maximum of 4 students. Additional information about the Course contents can be found on Blackboard.



Field Name Description

Title of the educational unit Dutch 6 / Niederländisch 6 Progress code IBVH1DUT6 Year of study 2

Period 2 or 4 Year 2011-2012

Study load 3 EC = 84 hours Learning Outcomes / Competencies

The student should have reached the low B1 level as identified in the European Framework for Languages. Students are familiarised with oral and written business-language, in order to prepare the students to study/do a placement in the Netherlands. Listening: The student understands the main points of clear standard speech on personal and business matters. He can understand the main point of many radio or TV programmes on current affairs or topics of personal and business interest, when the delivery is slow and clear. Reading: The student can understand texts that consist mainly of high frequency everyday or job related language. The student can understand the descriptions and wishes in letters/emails. Spoken interaction: The student can deal with most situations likely to arise whilst travelling in the language area. He can enter unprepared into a conversation on topics that are familiar, of personal interest or pertinent to everyday life. Spoken production: the student can connect phrases in a simple order to describe experiences. He can state his opinions and plans and describe his reactions. Writing: The student can write simple connected texts on topics which are familiar or of personal interest. Competencies from the IBMS Professional Profile: G3.2



Prerequisites DUT6 students need to have completed at least 4 out of the 5 Dutch (DUT1-5) year one modules. DUT5 (new) is strongly recommended.

Level Main Phase Bachelor Course contents The book ‘Nederlands in actie’ is used in order to enlarge the student’s

vocabulary regarding personal and business matters, with an emphasis on business language. Through texts, listening exercises and writing and oral assignments the student gains more in-depth knowledge of business Dutch, and will be more able to communicate in business matters.

Didactical form Theory and practice in class Assessment


Written exam

Continuous oral exam

Progress code(s)

IBVH1DUT6A

IBVH1DUT6B

Number of EC

1

2

Minimum grade

5.5

Sufficient

Name of lecturer(s)/coach(es) Ilse Dollekamp Costs € 39,50 Literature Berna de Boer, Birgit Lijmbach; ‚Nederlands in actie‛; Coutinho;

ISBN: 978 904 690 1342. Language of instruction Dutch


Details/peculiarities 80% compulsory attendance. The class will be divided in Group A + Group B. Group A has a 3 hour class in week 1, 2 and 5. Group A has a 2 hour class in week 3 and 4. Group B has a 3 hour class in week 3, 4 and 5. Group B has a 2 hour class in week 1 and 2. In week 6: final presentations in groups with the maximum of 4 students. Additional information about the Course contents can be found on Blackboard.




Period 1 or 3


Together with Dutch 8 this module will guide students towards independent use of the language. The module aims at students who did modules 1 up to and including 6, and students who proved to possess the required level. At the end of the module 7 and 8 students should have reached the mid B1 level as identified in the European Framework for Languages. After the modules 7 and 8 students are prepared to study/ do a placement in the Netherlands. Listening: The student understands the main points of clear standard speech on personal and business matters. He can understand the main point of many radio or TV programmes on current affairs or topics of personal and business interest, when the delivery is slow and clear. Reading: The student can understand texts that consist mainly of high frequency everyday or job related language. The student can understand the descriptions and wishes in letters/emails. Spoken interaction: The student can deal with most situations likely to arise whilst travelling in the language area. He can enter unprepared into a conversation on topics that are familiar, of personal interest or pertinent to everyday life. Spoken production: the student can connect phrases in a simple order to describe experiences. He can state his opinions and plans and describe his reactions. Writing: The student can write simple connected texts on topics which are familiar or of personal interest. Competencies from the IBMS Professional Profile: G3.2



Prerequisites DUT7 students need to have completed at least 4 out of the 5 Dutch (DUT1-5) year one modules. DUT5 (new) and 6 are strongly recommended.

Level Main Phase Bachelor Course contents In this module students have to write formal letters, in particular formal

correspondence concerning applying for a placement and a job. Furthermore students must be able to present themselves properly in a business evironment.

Didactical form Theory and practice in class

Assessment


Portfolio

Progress code

IBVH1DUT7C

Number of EC

3

Minimum grade

5.5 Name of lecturer(s)/coach(es) Ilse Dollekamp Costs € 39,50 Literature J. Bakx; ‘Dixi!’; uitg. Coutinho; 2nd edition, 2007; ISBN: 978 904 690

0703.

Syllabus Language of instruction Dutch


Details/peculiarities 80% compulsory attendance The class will be divided in Group A + Group B. Group A has a 3 hour class in week 1, 2, 5 and 6. Group A has a 2 hour class in week 3 and 4. Group B has a 3 hour class in week 3, 4, 5 and 6. Group B has a 2 hour class in week 1 and 2. Additional information about the Course content can be found on Blackboard.




Period 2 or 4


This module will guide the students towards independent use of the language. At the end of module 10 the students will have reached the mid B1 level as identified in the European Framework for Languages. After module 8 the students are prepared to study/ do a placement in the Netherlands. Listening: The student understands the main points of clear standard speech on personal and business matters. He can understand the main point of many radio or TV programmes on current affairs or topics of personal and business interest, when the delivery is slow and clear. Reading: The student can understand texts that consist mainly of high frequency everyday or job related language. The student can understand the descriptions and wishes in letters/emails. Spoken interaction: The student can deal with most situations likely to arise whilst travelling in the language area. He can enter unprepared into a conversation on topics that are familiar, of personal interest or pertinent to everyday life. Spoken production: the student can connect phrases in a simple order to describe experiences. He can state his opinions and plans and describe his reactions. Writing: The student can write simple connected texts on topics which are familiar or of personal interest. Competencies from the IBMS Professional Profile: G3.2



Prerequisites DUT8 students need to have completed at least 4 out of the 5 Dutch (DUT1-5) year one modules. DUT5 (new), DUT6 + DUT7 are strongly recommended.

Level Main Phase Bachelor Course contents In this module students will practice their Dutch and communication skills

in Dutch. Students are trained to give a presentation on a business topic. Didactical form Theory and practice in class Assessment


Presentation

Progress code(s)

IBVH1DUT8C

Number of EC

2

Minimum grade

5.5 Name of lecturer(s)/coach(es) Ilse Dollekamp Costs € 39,50 Literature J. Bakx; ‘Dixi!’; uitg. Coutinho; 2nd edition, 2007; ISBN: 978 904 690

0703.

Syllabus

Blackboard Language of instruction Dutch


Details/peculiarities The class will be divided in 2 Groups, A+B. Group A: week 1, week 2, week 4, week 6. Group B: week 1, week 3, week 5, week 7. Attendance is compulsory. If students miss one class they will receive a repair assignment. If they miss more than one class they will have to retake the course. Additional information about the Course content can be found on Blackboard


FRE 5 French 5 / Französisch 5

Field Name Description Title of the educational unit French 5 / Französisch 5 Progress code IBVH1FRE5 Year of study 2

Period 1 or 3


After this module students should have reached the low B1 level as identified in the Common European Framework of Languages with regard to listening skills, spoken interaction, reading skills and writing skills in a business environment. More specifically the student:

can do a group presentation comparing French with foreign companies

can design questionnaires

can read marketing texts and comment on them

can do market research

can explain charts and graphs

can present a product

can give and take orders by phone, e-mail and on internet

can negotiate prices and discounts

can arrange delivery of goods

can sort out complaints with regard to delivery problems

can write business letters and mails Competencies from the IBMS Professional Profile: G3.2


Optional module for students IBMS/BW

Prerequisites FRE5 (new) students need to have completed at least 4 out of the 5 French (FRE1-5) year one modules.

Level Main Phase Bachelor Course contents Based on the materials of ‚affaires.com‛ niveau AVANCÉ, unit 1.1 + 1.2 + 1.4

+ 4 + 5.1-4 (pages 6-9; 12-13; 48-69) + Cahier d’exercices pages 4-7; 10-11; 34-51 + marketing texts + Vocabulaire progressif du Français des Affaires avec 200 exercices, niveau intermédiaire et avancé pages 86-87; 92-103; 108-111; 114-119 + Blackboard – The focus will be on business related spoken and written language: How to compare a French with a foreign company, how to design questionnaires, how to do market research, how to explain charts and graphs, how to present a product, how to take an order, how to negotiate prices and discounts, how to handle complaints, how to write business letters.

Didactical form Practical/Skills training Assessment method(s) Assessment method(s)

Written exam

Group presentation

Progress code(s)

IBVH1FRE5A

IBVH1FRE5C

Number of EC

2

1

Minimum grades

5.5

5.5 Name of lecturer(s)/coach(es) Catherine Quaak Costs €54,30 (+recommended literature € 21,50) Literature ‚affaires.com‛ niveau AVANCÉ, méthode de français des affaires; Jean-Luc

Penfornis ; CLÉ INTERNATIONAL, Paris 2003; Livre de l’élève ISBN: 978 209 033 1769 (www.cle-inter.com)

‚affaires.com‛ niveau AVANCÉ, méthode de français des affaires; Jean-Luc


Penfornis et Laurent Habert ; CLÉ INTERNATIONAL, Paris 2002; Cahier d’exercices; ISBN: 978 209 035 4300.

Vocabulaire progressif du Français des Affaires avec 200 exercices, niveau intermédiaire et avancé; Jean-Luc Penfornis ; CLÉ INTERNATIONAL, Paris 2004; ISBN 978 209 033 8034.

Recommended:

1 CD audio collectif ‚affaires.com‛; Jean-Luc Penfornis; CLÉ INTERNATIONAL 2004; ISBN: 978 209 032 5997 EAN 13

Read/Glance through web sites and French magazines available at the media center.

Language of instruction French Details/peculiarities IBVH1FRE5C: The oral and written assignments during this course – in class

+ homework – will be taken into account for the final grade of the group presentation. At least 80% attendance is compulsory. Due to the nature of the module it is only possible to resit the module the next time it will be offered. For more details, see Blackboard.




Period 2 or 4


After this module students should have reached the low B1 level as identified in the Common European Framework of Languages with regard to listening skills, spoken interaction, reading skills and writing skills in a business environment. More specifically the student:

can handle banking affairs

knows what to do to set up a new company

knows about legal forms of business organizations

can handle insurance claim questions

can comment on CAC 40, the stock market index of the Paris Stock Exchange

can comment on balance sheet and profit and loss account

can read and comment on financial documents

can summarize simple financial texts

can write business letters Competencies from the IBMS Professional Profile: G3.2



Prerequisites FRE6 students need to have completed at least 4 out of the 5 French (FRE1-5) year one modules. FRE5 (new) is strongly recommended.

Level Main Phase Bachelor Course contents Based on the materials of ‚affaires.com‛ niveau AVANCÉ, Unit 1.3-5; 2; 5.5;

6 pages 10-16; 20-33; 70-71; 76-89 + Cahier d’exercices pages 8-9; 12-23; 52-63 + Vocabulaire progressif du Français des Affaires avec 200 exercices, niveau intermédiaire et avancé pages 130-149 + Blackboard – The focus will be on business related spoken and written language: How to handle financial issues, how to write business letters, how to summarize financial articles.

Didactical form Practical/Skills training Seminars


Written exam

Continuous assessment

Progress code(s)

IBVH1FRE6A

IBVH1FRE6C

Number of EC

2

1

Minimum grade

5.5

Sufficient

Name of lecturer(s)/coach(es) Catherine Quaak

Costs €54,30 (+recommended literature € 21,50) Literature ‚affaires.com‛ niveau AVANCÉ, méthode de français des affaires; Jean-

Luc Penfornis ; CLÉ INTERNATIONAL, Paris 2003; livre de l’élève ISBN: 978 209 033 1769 (www.cle-inter.com)

‚affaires.com‛ niveau AVANCÉ, méthode de français des affaires; Jean-Luc Penfornis et Laurent Habert; CLÉ INTERNATIONAL, Paris 2002 ; Cahier d’exercices ISBN: 978 209 035 4300.

Vocabulaire progressif du Français des Affaires avec 200 exercices, niveau


intermédiaire et avancé; Jean-Luc Penfornis; CLÉ INTERNATIONAL, Paris 2004; ISBN: 978 209 033 8034.

Recommended:

1 CD audio collectif ‚affaires.com‛; Jean-Luc Penfornis ; CLÉ INTERNATIONAL 2004; ISBN: 978 209 032 5997 EAN 13

Read/Glance through web sites and French magazines available at the media center

Language of instruction French Details/peculiarities IBVH1FRE6C: The oral and written assignments during this course – in

class + homework – will be taken into account for the final grade of the group presentation. At least 80% attendance is compulsory. Due to the nature of the module it is only possible to resit the module the next time it will be offered. For more details, see Blackboard.




Period 1 or 3


All French modules contribute to the general competency for interpersonal competence in communication oral and written. At the end of this module students should have reached the mid B1 level as defined in the CEF. The student can:

plan a career in France;

find a placement and/or a job in France;

communicate about the economic situation, specific branches and companies in French;

identify placements/jobs that fit the IBMS profile and his personal wishes/competencies;

communicate about the personal and professional qualities /competencies in French in recruitment settings;

write a CV according to French requirements;

write an application letter according to French requirements;

do a job interview



Optional module for IBMS/BW students

Prerequisites FRE7 students need to have completed at least 4 out of the 5 French (FRE1-5) year one modules. FRE5 (new) and FRE6 are strongly recommended.

Level Main Phase Bachelor Course contents Based on information in

‚français.com‛ INTERMÉDIAIRE, Livre de l’élève Unité 8 recherche d’emploi pages 93-104

‚français.com‛ INTERMÉDIAIRE, Cahier d’exercices Unité 8 pages 60-67

‚affaires.com‛ niveau AVANCÉ, Livre de l’élève Unité 3 pages 34-47

‚affaires.com‛ niveau AVANCÉ, Cahier d’exercices pages 24-33

Vocabulaire progressif du Français des Affaires avec 200 exercices, niveau intermédiaire et avancé : RESSOURCES HUMAINES pages 10-17 + 54-73

The student will A. Study the French job environment: practice finding vacancies,

analyzing vacancies, study the French business environment. B. Study and communicate about their career using French: making a

SWOT-analysis of themselves, writing and analyzing CV’s, application letters and job interviews.

All students have to make a career plan, a CV and a letter of application. Students will be selected to do a job interview with a French professional who will assess all CV’s and application letters. For 1 credit P/F the student can do the DELF or equivalent tasks (see BB).

Didactical form Practical/Skills training



Portfolio

Professional product

Progress code(s)

IBVH1FRE7C

IBVH1FRE7D

Number of EC 2 1

Minimum grade 5.5 Sufficient

Name of lecturer(s)/coach(es) Catherine Quaak Costs €54,30 (+recommended literature € 21,50) Literature ‚français.com‛ INTERMÉDIAIRE, méthode de français professionnel et

des affaires; Jean-Luc Penfornis; CLÉ INTERNATIONAL, Paris 2002; Livre de l’élève ISBN: 978 209 033 1714.

‚français.com‛ INTERMÉDIAIRE, méthode de français professionnel et des affaires; Jean-Luc Penfornis; CLÉ INTERNATIONAL, Paris 2002; Cahier d’exercices ; ISBN: 978 209 033 1721.

‚affaires.com‛ niveau AVANCÉ, méthode de français des affaires; Jean-Luc Penfornis; CLÉ INTERNATIONAL, Paris 2003; Livre de l’élève ISBN: 978 209 033 1769 (www.cle-inter.com)

‚affaires.com‛ niveau AVANCÉ, méthode de français des affaires; Jean-Luc Penfornis et Laurent Habert ; CLÉ INTERNATIONAL, Paris 2002 ; Cahier d’exercice ; ISBN: 978 209 035 4300.

Vocabulaire progressif du Français des Affaires avec 200 exercices, niveau intermédiaire et avancé; Jean-Luc Penfornis; CLÉ INTERNATIONAL, Paris 2004; ISBN: 978 209 033 8034.

Recommended:

1 CD audio collectif ‚affaires.com‛; Jean-Luc Penfornis ; CLÉ INTERNATIONAL 2004 ; ISBN 978-2-09-032599-7 EAN 13

Read/Glance through web sites and French magazines available at the media center.

Language of instruction French

Details/peculiarities IBVH1FRE7D : Job interview with native speaker is absolutely important. If a student cannot come to the interview he will receive a replacing assignment.



Field Name Description Title of the educational unit French 8 / Französisch 8 Progress code IBVH1FRE8 Year of study 2 Period 2 or 4 Year 2011-2012 Study load 2 EC = 56 hours Learning Outcomes / Competencies

To be able to use the French language integrated in subjects like marketing, tourism, finance, management, cultural management, business ethics, etc… All French modules contribute to the general competency for interpersonal competence in communication, oral and written. CEF: after this module the students should fully have reached the mid B1 level. Competencies from the IBMS Professional Profile: G3.2


Optional module for IBMS/BW students

Prerequisites FRE8 students need to have completed at least 4 out of the 5 French (FRE1-5) year one modules. FRE5 (new), FRE6 + FRE7 are strongly recommended.

Level Main Phase Bachelor Course contents Individual work or in pairs, coached by teacher of French

Didactical form Project Assessment Assessment method(s)

Report/presentation

Progress code(s)

IBVH1FRE8C

Number of EC

2

Minimum grade

5.5 Name of lecturer(s)/coach(es) Catherine Quaak Costs

Literature Individual Recommended: Read/glance through web sites and French magazines available at the media center.

Language of instruction French Details/peculiarities Attendance is compulsory for the first week. If a student cannot come to

the first class he is required to contact the teacher preferably prior to the first class but no later than on the day of the first class.


GER 5 German 5 / Deutsch 5

Field Name Description Title of the educational unit German 5 / Deutsch 5 Progress code IBVH1GER5 Year of study 2


After this module students should have reached the low B1 level as identified in the European Framework for languages:

Listening: The student begins to understand the main points of clear standard speech on business matters and personal matters. He can understand the main point of many radio or TV programmes on current affairs or topics of personal or professional interest, when the delivery is slow and clear.

Reading: The student can understand texts that consist mainly of high frequency everyday or job related language. The student can understand the descriptions and wishes in letters/e-mails.

Spoken interaction: The student can deal with most situations likely to arise whilst travelling in the language area. He can enter unprepared into a conversation on topics that are familiar, of personal interest or pertinent to everyday life (e.g. family, travel, work, current events)

Spoken production: The student can connect phrases in a simple order to describe experiences. He can state his opinions and plans and describe his reactions

Writing: The student can write simple connected texts on topics which are familiar or of personal interest.




Prerequisites GER5 (new) module students need to have completed at least 4 out of the 5 German GER1-5 (old) year one modules.

Level Main Phase Bachelor: Year 2 Course contents See below Didactical form Seminars


Written exam

Progress code(s)

IBVH1GER5A

Number of EC 3

Minimum grade

5.5 Name of lecturer(s)/coach(es) Ellen Nerbonne, Froukje Wijma Costs € 38,90 (+ recommended literature € 17,99) Literature Mandatory: Hueber Verlag, EM neu 2008 Hauptkurs, Kursbuch; ISBN: 978

319 501 6957. Mandatory: Hueber Verlag, EM neu 2008 Hauptkurs, Arbeitsbuch mit CD; ISBN: 978 319 511 6954. Recommended: Collins German Dictionary plus Grammar, Harper Collins Publishers; ISBN: 978 000 732 3166 Handout: Übungsbuch (Grammatik)

Language of instruction German Details/peculiarities Attendance in first class is essential as well as preparation for class.




Period 2 or 4


After this module students should have reached the low B1 level as identified in the European Framework for languages:



Spoken interaction: The student can deal with most situations likely to arise whilst travelling in the language area. He can enter unprepared into a conversation on topics that are familiar, of personal interest or pertinent to everyday life (e.g. family, travel, work, current events)






Prerequisites GER6 (new) module students need to have completed at least 4 out of the 5 German GER1-5 (old) year one modules. GER5 (new) is strongly recommended.

Level Main Phase Bachelor: Year 2 Course contents See below Didactical form Seminars Assessment Assessment method(s)

Written exam

Progress code(s)

IBVH1GER6A

Number of EC 3

Minimum grade

5.5 Name of lecturer(s)/coach(es) Ellen Nerbonne, Froukje Wijma Costs € 38,90 (+ recommended literature € 17,99) Literature Mandatory: Hueber Verlag, EM neu 2008 Hauptkurs, Kursbuch; ISBN: 978

319 501 6957. Mandatory: Hueber Verlag, EM neu 2008 Hauptkurs, Arbeitsbuch mit CD; ISBN: 978 319 511 6954. Recommended: Collins German Dictionary plus Grammar, Harper Collins Publishers; ; ISBN: 978 000 732 3166 Handout: Übungsbuch (Grammatik)





Period 1 or 3


After this module students should have reached the mid B1 level. The level is identified in the European Framework for languages:

Listening: The student can understand the main points of clear standard speech on business matters and personal matters. He can understand the main point of many radio or TV programmes on current affairs or topics of personal or professional interest, when the delivery is standard.

Reading: The student can understand texts that consist mainly of routine or job related language. The student can understand the descriptions and wishes in letters/e-mails

Spoken interaction: The student can deal with most situations likely to arise in business settings and whilst travelling in the language area. He can enter unprepared into a conversation on topics that are familiar, of personal interest or pertinent to everyday life (e.g. family, travel, work, current events). The student can discuss texts on culture, business and general knowledge issues related to Germany.

Spoken production: The student can connect phrases in a simple order to describe experiences. He can state his opinions and plans and describe his reactions. The student can summarize and present texts related to the German culture, business world & general interest topics.

Writing: The student can write simple connected texts on standard topics which are familiar or of personal interest.




Prerequisites GER7 (new) module students need to have completed at least 4 out of the 5 German GER1-5 (old) year one modules. GER5 (new) and GER6 are strongly recommended.

Level Main Phase Bachelor: Year 2 Course contents See below Didactical form Seminars Assessment Assessment method(s)

Written exam

Oral assessment

Progress code(s)

IBVH1GER7A

IBVH1GER7B

Number of EC

2

1

Minimum grade

5.5

Sufficient Name of lecturer(s)/coach(es) Ellen Nerbonne, Nienke Rona Costs € 38,90 (+ recommended literature € 17,99)

Literature Mandatory: Hueber Verlag, EM neu 2008 Hauptkurs, Kursbuch; ISBN: 978 319 501 6957. Mandatory: Hueber Verlag, EM neu 2008 Hauptkurs, Arbeitsbuch mit CD; ISBN: 978 319 511 6954. Recommended: Collins German Dictionary plus Grammar, Harper Collins Publishers; ; ISBN: 978 000 732 3166 Handout: Übungsbuch (Grammatik)

Language of instruction German


Details/peculiarities Attendance in first class is essential as well as preparation for class.




Period 2 or 4


After this module students should have reached the mid B1 level. The level is identified in the European Framework for languages:


Reading: The student can understand texts that consist mainly of routine or job related language. The student can understand the descriptions and wishes in letters/e-mails

Spoken interaction: The student can deal with most situations likely to arise in business settings and whilst travelling in the language area. He can enter unprepared into a conversation on topics that are familiar, of personal interest or pertinent to everyday life (e.g. family, travel, work, current events)






Prerequisites GER8 (new) module students need to have completed at least 4 out of the 5 German GER1-5 (old) year one modules. GER5 (new), GER6 + GER7 are strongly recommended.

Level Main Phase Bachelor: Year 2 Course contents See below Didactical form Seminars Assessment method(s) Assessment method(s)

Written exam

Progress code(s)

IBVH1GER8A

Number of EC

2

Minimum grade

5.5 Name of lecturer(s)/coach(es) Ellen Nerbonne, Nienke Rona Costs € 38,90 (+ recommended literature € 17,99) Literature Mandatory: Hueber Verlag, EM neu 2008 Hauptkurs, Kursbuch; ISBN: 978

319 501 6957. Mandatory: Hueber Verlag, EM neu 2008 Hauptkurs, Arbeitsbuch mit CD; ISBN: 978 319 511 6954. Recommended: Collins German Dictionary plus Grammar, Harper Collins Publishers; ISBN: 978 000 732 3166 Handout: Übungsbuch (Grammatik)



SPA 5 Spanish 5 / Spanisch 5

Field Name Description Title of the educational unit Spanish 5 / Spanisch 5 Progress code IBVH1SPA5 Year of study 2

Period 1 or 3


After this module the student should have reached the low B1 level as identified in the Common European Framework of Languages. Students are familiarised with oral and written business-language, in order to prepare the students to study/do a placement in a Spanish speaking country.



Spoken interaction: The student can deal with most situations likely to arise whilst travelling in the language area. He can enter unprepared into a conversation on topics that are familiar, of personal interest or pertinent to everyday life (e.g. family, travel, work, current events).

Spoken production: The student can connect phrases in a simple order to describe experiences. He can state his opinions and plans and describe his reactions.





Prerequisites SPA5 (new) students need to have completed at least 4 out of the 5 Spanish(SPA1-5) year one modules.

Level Main Phase Bachelor: Year 2 Course contents See below Didactical form Combination of theory and practice oriented module. Assessment Assessment method(s)

Written exam

Progress code(s)

IBVH1SPA5A

Number of EC

3

Minimum grade

5.5 Name of lecturer(s)/coach(es) Wim Oostindiër, Mariángeles van Houten-Gonzalez, Amrita Wiersma Costs Literature Text books:

Colegas 2: ‘Curso de español orientado al mundo del trabajo’: Libro del alumno; Lola Martínez, María Lluisa Sabater; Barcelona; Difusión; ISBN: 978 905 451 7931. Cuaderno de ejercicios; Jaime Corpas, Lola Martínez, María Lluisa Sabater; Barcelona; Difusión; ISBN: 978 905 451 7948.

Language of instruction Spanish





Period 2 or 4


After this module the student should have reached the low B1 level as identified in the Common European Framework of Languages. Students are familiarised with oral and written business-language, in order to prepare the students to study/do a placement in a Spanish speaking country.

Listening: The student understands the main points of clear standard speech on business matters and personal matters. He can understand the main point of many radio or TV programmes on current affairs or topics of personal or professional interest, when the delivery is slow and clear.


Spoken interaction: The student can deal with most situations likely to arise whilst travelling in the language area. He can enter unprepared into a conversation on topics that are familiar, of personal interest or pertinent to everyday life (e.g. family, travel, work, current events).






Prerequisites SPA6 students need to have completed at least 4 out of the 5 Spanish (SPA1-5) year one modules. SPA5 (new) is strongly recommended.


Written exam

Progress code(s)

IBVH1SPA6A

Number of EC

3

Minimum grade



Language of instruction Spanish Details/peculiarities





Together with Spanish 6 this module will guide students towards independent use of the language. After these modules students are prepared to study/do a placement in a Spanish speaking country and should have reached the mid B1 level. The level is identified in the European Framework for languages:


Reading: The student can understand texts that consist mainly of routine or job related language. The student can understand the descriptions and wishes in letters/e-mails.

Spoken interaction: The student can deal with most situations likely to arise in business settings and whilst travelling in the language area. He can enter unprepared into a conversation on topics that are familiar, of personal interest or pertinent to everyday life (e.g. family, travel, work, current events).






Prerequisites SPA7 students need to have completed at least 4 out of the 5 Spanish(SPA1-5) year one modules. SPA5 (new) and 6 are strongly recommended.


Written exam

Oral exam

Progress code(s)

IBVH1SPA7A

IBVH1SPA7B

Number of EC

2

1

Minimum grade

5.5

Sufficient Name of lecturer(s)/coach(es) Wim Oostindiër, Mariángeles van Houten-Gonzalez, Amrita Wiersma Costs Literature Text books:


Language of instruction Spanish Details/peculiarities Attendance is compulsory. If students miss one class they will receive an extra


assignment.




Period 2 or 4


This module will guide students towards independent use of the language. At the end of module 8 students are ready to study/do a placement in a Spanish speaking country. After this module students should have reached the mid B1 level. The level is identified in the European Framework for languages:


Reading: The student can understand texts that consist mainly of routine or job related language. The student can understand the descriptions and wishes in letters/e-mails.

Spoken interaction: The student can deal with most situations likely to arise in business settings and whilst travelling in the language area. He can enter unprepared into a conversation on topics that are familiar, of personal interest or pertinent to everyday life (e.g. family, travel, work, current events).






Prerequisites SPA8 students need to have completed at least 4 out of the 5 Spanish(SPA1-5) year one modules. SPA5 (new), SPA6 + SPA7 are strongly recommended.


Report and presentation

Progress code(s)

IBVH1SPA8C

Number of EC

2

Min. grade



Language of instruction Spanish


Details/peculiarities Attendance is compulsory. If students miss one class they will receive an extra assignment.

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