IBM z13 - The Heart of the Digital Transformation v1

The NRB zLinux Strategy Digital Transformation powered by Z

Agenda

The business challenges Our consolidation strategyThe levers of modernization (examples)Cases Questions

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Smart Things

Géolocalisation, address book …

Smart Device

Social Media

C2C Marketing, Sentiments

Télémétrie

SMS, Mail, Web, Phone, agencies, dealer, …

Channel management(Physical/digital)

Les

enje

ux

Busi

ness

/IT

User experience

Understanding of customers/prospects Understanding of behavior-needs, gains, difficulties – emotionsIdentification of strengths and weaknesses of the current user experience

Setting up new channels (mobile, social ...) – CommitmentMultiplication of contacts, increased visibility - attractiveness

Mobile - geolocation nearest agency, loyalty cards, paymentSocial – sentiments, monitoring, c2c Marketing

Segmentation of customers/prospects Integration of internal and external data (location - mobile, sentiments- social)Segmentation – targeted campaigns, personalization per group granular customer insight

Personalization Interactions per segment / per user Personalization of the products/servicesPersonalization of the interactions at different moments

Smart Things


Smart UserDevice

Social Media

Our “smart”Services / Products


Insight creation

Télémétrie



Partners(Physical/digital)

External Data sources(Physical/digital)

Innovation of products

Evolution of business model Evaluation of evolution scénarii

Innovation Types Replacement of products/services Creation of new products/servicesExtension of products/services (mass customization)

Fail fast, succeed faster Reduction of time 2 marketCustomer driven innovation Minimum viable products Real-time tracking of the impact of innovations(Zara, …)

Partnership / B2B – loyalty & efficiency

Facilitate / improve the backoffice integrationOutsourcing of the activities to partners(google maps, demand management outsourcing)

Smart Things

Geolocalization, address book …

Personalised Services & Products(mobile apps/things)

Anywhere/Anytime Anyplace

Smart Device

Social Media


Process automation(client/internal/providers)

Collaboration(Internal, crowdsourcing)


Insight creation

Telemetry





1. All Teams wille expose their data…2. Teams must communicate throught interface3. … no other form of interprocess communication

allowed4. Interface without exception must be externalizable5. Anyone who doesn’t do this will be fired

Enje

ux

Busi

ness

/IT

Digitalization of processes / interfaces

Integrate personalization into production processesUse external accelerator when available Adapt core systems to support dynamic tarification, customizations of products, … Implement business process agilityExtend business autonomy in the management of digital communication (website, document, …), business rules, …

Internal/external collaboration

Facilitate access to the information system (anywhere –anytime – anyplaces)Facilitate the internal/external collaborationEnsuring the sharing of ideas

Smart Things

Management of reference data

Geolocalization, address book …



Smart UserDevice

Social Media





Predictive Analysis

Insight creation

Telemety




External Data sources(Physical/digital) E

nje

ux

Busi

ness

/IT

Business Intelligence - analytics

Identification / integration of relevant data sources (internal, external public, private, IoT) Discovery in real-time by business and data scientists Intuitive tool for graphical real-time explorationDiscovery / accurate understanding of patterns / business trendsDecision in real-time – cf. innovation test of new products/services

Learning Automation of discovery of pattern (Watson)

Data publication (ie. Google maps) – ValorizationSales patterns / sales data sourcesPublication via API for partners/ecosystem

Agenda

The business challenges Our consolidation strategyThe modernization levers (examples)Practical cases Questions

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Smart Things

Management of reference data




Smart UserDevice

Social Media





Predictive Analysis

Insight creation

Télémétrie





IT C

apabili

ties

System of engagement (SoE)Staying competitive by improving the user experience of your customersIdentification of the weakness- Implementation of new

channels- Integration of channels

System of Interactions (SoI)

Core Services API building Packages/solutions integration

(on premise, cloud)Using APImarkets (SFC, Twitter, MailChimp, …)

System of records (SoR)

Improve agility of the core functions by - Externalization of business rules (odm)- SOA Integration- Factorization – transversal components

- Data Model Modernization -

System of insight (SoInsight)

Loading real-time analytical modelsAutonomy business BI Real-time synchronization between analytics and operational datasources

Inte

gra

ted

SD

LC

/ M

on

itori

ng

Systems of Engagement

Systems Of record

End to endMonitoring Integration

Systems of

Insight

System of Interactions

API/ESB

MDM

ODM

Cobol

PL/I

DataStag

e

SPSS

CDC

ApplinX ESB

BPM

C.Strea

m

Our consolidation strategy

IBM provides a number of modernization options for mainframe application workloads. The maturation of IBM's Java offerings and Linux for System z provides companies with viable on-platform modernization options.

The CICS and IMS development labs continue to invest in these mainframe runtime environments, proving a number of SOA and batch modernization options.

• Business Continuity

• Scalability and Performance

• Flexibility

• Manageability

• Quality of Service

• Security

IBM Continuous

Improvements

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The modernization levers Systems of records – Operational Data Manager

The modernization levers Systems of records - Master Data Management

The modernization levers Systems of Interactions - Publication of services in SOA infra

WebServices

PL/I Service

XML / JSON

XML/JSON

Contexte

BusinessSignature

Contexte

BusinessSignature

Error Handling

SOAP Gateway

Security Enforcement

z/OS Connect

JAVA Service

Native

Attention points :

Design Principles

Compensation Operations Lightening existing

framework (security, IO,…)

JSON = IMS v13 & PL/I 4.5 Java zOS => ZiiP

Systems of monitoring

The modernization levers

Agenda


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Products data, finance, …

A1

Customer / Private people and collectivities

Integration of internal & external data

Transactional Connector back office

Intégration fonctionnelle

Code kernel KernelsA1 Sinistre Auto A2 Production AutoAC Accidents CorporelsAT Accident du travailAV Actuariat vieBL Lutte contre le blanchiment d'argent CA Comptabil ité analytique CB Commissions Dexia CC Nouvelle application courtier (CCR)CD Comptabil ité généraleCM Applications communes CO Comptabil ité (> 5/02/09)CP CoaReaCR SMAP CréditCV Collectivité vie (CV + ASCV)D1 Droits communs sinistresD2 Droits-Communs particuliersD5 Droits communs production collectivitéDC Droit-Commun DO Clients douteux (> 5/03)DP Dépenses et paiementsF2 Branche 23F3 Produits mixtes (BR21-23)FI Assurance FirstFP Fonds de pensionsFT Connection F.A.T.GA Gestion du personnelI1 Incendie sinistresI5 Incendie collectivités

IB IncendieIE Incendie (ancienne applic. V2) MD Dossiers médicauxMS Soins de santéNK Nouvelle application Caisse PC Assurance prêt à tempéramentPH Prêts hypothécairePR Perte de revenusPS Pointages EthiasRH Ressource humaineRO Auto RO (12)RS RestaurantRV Rentes Vie des ParticuliersS1 Signalétique des particuliersS5 Signalétique des collectivitésSA Ethias assistance SM Ethias Applicatif communSO SolicoteT1 Accidents travail sinistresT2 Accidents du travailT5 Accidents travail productionTB Tableau de bordV1 MultisecurityV2 Bons d'assuranceVI Assurance VieWF Wait for inputXP ModuloZK ZorgkasEU EuroRD Restaurant directionDW Data WareHouseTE TéléphonieES Sécurité ApplicativePK Package Incendie - droit commun?? InfocentreD3 Droits Communs ChasseursD9 Droits-Communs particuliers Autres (D2 et D3)

Data Integration and internal and external functionalities (ESB)

A2

AC

AT

CC

CD

CM

CO

D1

D5

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AT

AV

BL

CO

CM

CR

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..TT

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AV CM

.. .. .. ..

70 % DL1 30 % DB2

Business Process

Business Rules Prod. Management

B2B P

ara

me

teriz

atio

n "

clie

nt

an

d P

rod

uct

s"H

ard

cod

ed

by

pro

du

ct –

as-

is

EDM – Desk top publishing

BI

Core Business / Support

eHR

Social Media- Reputation monitoring - Promotion of products and services- Supply services - Animate the community

Customer Experience - Permeability of channels- Personalization of user experience- Self Service, Automated- MY ETHIAS v2- EXTRANET V2

Mobile Channel- Promotion of products and services- Sell product and services - Geolocalized Service - MOBILE V1

ProcessCustomer data / productsBusiness rules

Document Templates

Web Content Management(CQ5) – Development model

Illust

rati

on

Customer SOA

HTML5 HTML5

Private Payroll(new)

Internal API - Services

LifeRay B2B private API

Exte

rnal

Non e

xpose

d

Expose

d

Private portals Smart Devices

....

Core Functions

Applications B2B

…

Percée

Intranet

Customers applications BO

API partner

TalentSoft

…

…

Spéifiques

…

Public payroll engine

Open Public API

Third parties Apps

Third party automatics accessThird party interactive access

Family Allowances

Analytic services

HR OptimizerSimul

BudgetDWH

Evolution vs revolution

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Thanks for your attention!!!

IBM z13 - The Heart of the Digital Transformation v1

Software

Transcript of IBM z13 - The Heart of the Digital Transformation v1