Ibm connections 4.5 business value & overview

IBM Connections OverviewJoe Connections | IBM Connections Product Manager

© 2013 IBM Corporation

A decade ago, e-Business fundamentally changed the way we conduct business

Surfing SellingBrowsing Buying


Today, the social graph is transforming the way we interact


Can achieve 5% reduction in customer defection rate increasing profits by up to 68%

Can develop and bring new products to market in 1/3 time

Can achieve 100% increase in market exposure

Social business creates value across every level of your company

MarketingReaching new audiences

Product Development

Speeding time-to-market

Can increase sales manager revenue by 40% and improve efficiency by up to 50%

SalesImproving productivity

Customer Service

Improving customer retention

Source 1: VCC case study, Source 2:Bain & Co , Source 3: Cemex case study, Source 4. Amadori case study

© 2013 IBM Corporation© 2013 IBM Corporation

5

Leveraging social business for a competitive advantage

Activate the WorkforceCreate a Smarter Workforce

Delight CustomersCreate Exceptional Customer Experiences


The IBM Platform for Social BusinessEnabling “systems of engagement” solutions


The Value of a Social Business Platform

By leveraging a Social Business Platform, you are able to:

Take advantage of a broad range of industry leading social tools

Grow your deployment as you need over time on the platforms you require

Integrate with your current systems

Customize as you see fit

Develop an adoption strategy

Access your social data from a variety of touchpoints (e.g. applications, desktops, mobile, etc)

IBM ConnectionsCore Platform

9 © 2013 IBM Corporation

Social Networking is Collaboration ...… leveraging all IBM Connections services:

Profiles - Communities - Files - Wikis - Blogs - Forums - Events Media Gallery - Ideation Blogs - Activities - Activity Stream


Quickly find the people and expertise you need

Post a status message informing your network of what you are doing

Grow and maintain your professional network

Communicate to your network your expertise and content

ProfilesRespond faster to customers and make better decisions


Social taggingSocial tagging

MicrobloggingMicroblogging

Synchronized Person infoSynchronized Person info

Social AnalyticsSocial Analytics

Org StructureOrg Structure

Social NetworkingSocial Networking

Add custom appsAdd custom apps

ProfilesRespond faster to customers and make better decisions


ProfilesCreate a central person directory

Text & dropdown controlsText & dropdown controls

Rich text controlRich text control

Custom text controls withphone number validation

Custom text controls withphone number validation

Custom multi-selectand radio controls

Custom multi-selectand radio controls

Custom time & datePicker controls with

Form validation

Custom time & datePicker controls with

Form validation


Customize Profile View, Edit, Business Card, and Search Results with FreeMarker templates.

Extend field definitions from hierarchically defined profile types

Control if a particular field is editable, hidden, or indexed for search

Out of the box form controls + build your own using any JavaScript library.

Support custom layouts with custom logic (i.e. show if users is in-network)

ProfilesCapture information relevant for the organization


• Stay informed and connected

• Easily share files & photos in your status updates

• Specify individuals by using @mentions

• Provide feedback by using a single click to indicate 'Like'

– See and find others in the organization who liked an entry or comment

• Search across all status updates to leverage intellectual capital created in these micro conversations

• Follow conversations via hashtags

MicroblogsEnable a more effective workforce

15 © 2013 IBM CorporationDesigns Subject to Change

@ mention anyone in privatemessages, including privatereferences to non-members

@ mention anyone in privatemessages, including privatereferences to non-members

Quick view of all statusupdates or comments

targeted @ you

Quick view of all statusupdates or comments

targeted @ you

Follow-up on questionswith a consolidated viewof all your @ mentions

directed at others

Follow-up on questionswith a consolidated viewof all your @ mentions

directed at others

Filter or search onany @ mentions of

any user

Filter or search onany @ mentions of

any user

MicroblogsDrive the engagement by following conversation easier


MicroblogsBe ready to act with up-to-the-minute in-context views of critical activity in your network

#hashtag in postsallow for discovery

and following of topics

#hashtag in postsallow for discovery

and following of topics

Engaged networks with@ mentions, in-line liking,and liking of comments.

Engaged networks with@ mentions, in-line liking,and liking of comments.

Intuitive user experienceencourages viral

adoption

Intuitive user experienceencourages viral

adoption

Take action oncontent without

Switching content

Take action oncontent without

Switching content

mailto:with@mentions





A consolidated, customizable overview of your social network

Access status updates and content changes from your network

Integrate 3rd party content more easily via open standards

Take action on content directly from your Activity Stream without switching contexts

Share and personalize Status Updates and Files using the share button

Repost interesting content from your network in one click

View recommendations content to view

HomeReduce redundant work


Search across allStatus updates to

leverage intellectualcapital created in these

micro conversations

Search across allStatus updates to

leverage intellectualcapital created in these

micro conversations

Share your current statusor files from across

the social tools

Share your current statusor files from across

the social tools

Discover trending topicsThat are happening nowand filter conversations

Discover trending topicsThat are happening nowand filter conversations

HomeShare and discover ideas and insights across the organization


HomeIntegrate business applications to promote fast action around projects and tasks

Action Required view tohighlight activity requiring

Your attention.

Enhanced notificationsallowing easy follow upon open conversations

Action Required view tohighlight activity requiring

Your attention.

Enhanced notificationsallowing easy follow upon open conversations Open design allows

combining businessapplications withnetwork updates

Open design allowscombining business

applications withnetwork updates


Reduce redundant work

• Includes option to receive followed content as an email digest

• Central preferences for how to get notified about different types of content

• Ability to follow individual content, people, communities and tags

Email DigestsReduce redundant work


More easily manageand share information

by moving emailconversations and

content into the socialtools

More easily manageand share information

by moving emailconversations and

content into the socialtools

Integrates with IBMNotes Or Microsoft®Exchange to leverageexisting investments

Integrates with IBMNotes Or Microsoft®Exchange to leverageexisting investments

Connections MailMail and Calendaring integrated into the Social experience


Personalized, smart recommendations for the People, Community and Content you should know

Based on your Profile, tags, social network, and actions

Found in Home page, Profiles and Communities

Social AnalyticsDiscover what and who you should know


Help people who share common interests to exchange and share information and ideas

Create public, private and moderated communities

Share files, watch videos in the media gallery, vote on ideas, plan projects, share using blogs, wikis, forums, and more in a community

Calendar provides a central place to plan and coordinate team events

CommunitiesIncrease sales and customer retention


CommunitiesIncrease sales and customer retention

Add a status or content update

Add a status or content update

Create a compelling experience

Create a compelling experience

See what's new andtake action

See what's new andtake action

Access people and information

Access people and information


Gather structured feedback through Ideation Blogs from customers

Generation and filtering of the best ideas

Post ideas and gather feedback from customers in a more efficient and structured way

Allow voting and comments from customers to bring popular ideas to surface

Facilitate moving the best ideas to development of the idea via use of Activities

Community IdeationHarvest and execute ideas faster


Community IdeationHarvest and execute ideas faster

Create & vote on ideas

Create & vote on ideas Customize ideation

settingsCustomize ideation

settings

Graduate ideas to take action

Graduate ideas to take action

Add Ideation to your communityAdd Ideation to your community


Browse new ideas with the Open Ideas View

Merge duplicates to streamline voting

Lock comments & votes on graduated ideas.

Export ideas to CSV

Choose to show new ideas first by default

Designs Subject to Change

Community IdeationHarvest and execute ideas faster Manage ideas in a

spreadsheetor other product

Manage ideas in aspreadsheet

or other product

Focus participants onvoting on open ideas

Focus participants onvoting on open ideas


Reports / dashboard to monitor adoption and community vitality

Comprehensive set of metrics of all Connections services and page views

Targeted Users● Business Owner / IT Owner● Community Owner

Supports extensibility Flexible drill down and data slicing Create custom reports or modify existing

ones

Community MetricsUnderstand community adoption


Analytics for IBM Connectionsservices and page viewsprovide reports:Top contributorsTop contentTop activities

Analytics for IBM Connectionsservices and page viewsprovide reports:Top contributorsTop contentTop activities

Flexible drill downand data slicing for

more detailed analysis

Flexible drill downand data slicing for

more detailed analysis

Community MetricsUse Social Analytics to drive adoption and deepen engagement


Upload images and videos for viewing inline

Preview an image and watch a video from a preview dialog

Stores uploaded images and videos into the Files repository for easy download

Media GalleryMedia GalleryShare Use Social Analytics to drive adoption and deepen engagement


Event calendar provides a central place to plan and coordinate team events

Accessible from IBM Notes® & Microsoft Outlook®

Events appear in activity stream

Social commenting for each event

Community EventsSchedule and keep track of team events

Many views supported (by week, month, etc)

Many views supported (by week, month, etc)

Webcal link to add to your personal calendar

Webcal link to add to your personal calendar


Capture relevant contentfrom external websites and bring internal for fast action

and collaboration

Capture relevant contentfrom external websites and bring internal for fast action

and collaboration

Bring multiple communitiestogether to monitor and acton them from a single place

Bring multiple communitiestogether to monitor and acton them from a single place

Social BridgingBring external content in to support collaboration between partners, suppliers, customers


Social BridgingAct on information on other sites

Add comments to your posting

Add comments to your posting

Select from your communities and forums

Select from your communities and forums

Topic captured in the dialogTopic captured in the dialog

Pin to keep the raise visibility of topic

Pin to keep the raise visibility of topic


Higher quality community participation through moderation

Get the benefits of community participation, while also having the confidence of being able to moderate and govern activity and content in your customer communities

Protect the community from inappropriate content

Community members and owners can participate in the moderation process

ModerationEncourage community growth with confidence


Gather the e-mails, IM chats, documents, messages, and other information that you and your team need to accomplish a project

Assign To Dos to project members Customize and organize an activity

with sections Create an activity for use by the

members of a community Create Activity Templates to

capture and reuse best practices Leverage activities in small groups

or large communities

ActivitiesComplete projects on time and meet goals


Share documents, spreadsheets, presentations, and others without sending large attachments through e-mail

– Tag files so that they're easy to find; add recommendations and comments

– Share files with selected individuals, groups and communities, or make them public

– View sharing properties, such as who has shared a file and with whom, people who have downloaded files

– Manage versions and allow others to upload new versions

– Search for text in the title or body of the file

– Organize files in public or private folders– Optionally moderate file submission

FilesSpend less time searching for information

● Blogs help you connect with people - whether you know them or not, whether they are inside or outside your organization, whether they are internal or external.

● Readers benefit from the knowledge of subject matter experts.

● Share your unique perspective and expertise — solicit and rate feedback — without worrying about filling up everyone's inbox.

● Blogs help you communicate with your peers or colleagues and accelerate innovation.

● Optionally moderate blog content

Generate new product and services fasterBlogs

Generate new product and services faster


An easy way to post, share, and comment on content

A place for you and your teams can collaboratively edit content

– Create wiki pages; enter and edit content using a rich text editor, adding HTML, or editing in wiki markup

– Compare wiki page versions– Subscribe to wiki pages to be notified of

changes– Organize pages hierarchically– Recommend, tag, and comment on pages– Subscribe to wiki pages to be notified of

changes– Control and assign read access, write

access, or manager access privileges

WikisImprove efficiency across your organization


• Start discussions and exchange thoughts

• Brainstorm and collect feedback on new product ideas

• Use stand-alone or integrated within a Community

• Hold public or private discussions

• Foster question-and-answer dialogue

• Optionally moderate forum content

ForumsReduce support costs with customer self-help


Community ForumsEnable self-support and encourage discussions

Like a forum topicto share it withyour followers.

Like a forum topicto share it withyour followers.

Sort to view most“liked” topics in a Forum or across

forums.

Sort to view most“liked” topics in a Forum or across

forums.

● Bookmark any web page and track bookmarks you need quick access to in a single place

● Surface popular bookmarks and see what topics are trending● Enhance search results with relevant, highly rated bookmarks● Find information faster by

leveraging the experienceof others

BookmarksFaster access to quality information


Comprehensive update of mobile features

Device specific gestures (i.e. sliding drawers vs. split views)

Improved usability via native device capabilities● Camera● Device contacts● Open In/Share with the application● Offline Access● QR Codes

Start the mobile app from a browser or another mobile app on the device

MobileAny time anywhere comprehensive mobile ACCESS

Full support for activityStream with 3rd party

events and theirembedded applications

Full support for activityStream with 3rd party

events and theirembedded applications


Simplified AccessMultiple accountsDefault login

Application CustomizationRe-brand and themeCustom service definitionsCustom login formEULA or information pages before granting access

Improved security capabilitiesRemote account provisioningPassword managementEncryptionRemote wipe & deny accessBuild configuration profile enforcementClientless VPN support

MobileAny time anywhere comprehensive mobile ACCESS


Embed the Activity Stream in Other ContextsLeverage the activity stream in any OpenSocial container.

Expose as-is or pin to a specific filter (i.e. a community)

Uses embedded applications to enabled full interaction model.

Out of the box integration with IBM WebSphere Portal & Notes 9.0 Social Edition.

Designs Subject to Change


Drive innovation and improve collaboration through socially-infused experiences

Allow users to find the right people Enable customers to provide feedback Incorporate Connections Apps:

Activities, Blogs, Bookmarks, Profiles, Wikis, Tag Cloud

WebSphere Portal V7 customers are entitled to IBM Connections Files and Profiles

Download at http://ibm.biz/BdxFWR

Connections and WebSphere PortalCreate compelling social web experiences in 1-2-3


Exposing IBM Connections Communities Social data is surfaced through the portal user

interface linking multiple pieces together,such as Blogs and existing business content

Combine Connections Community content with existing applications and media

Personalize social content to deliver a highly engaging, personalized experience

Connections Profiles business cards available for user profiles on the web site

Extensible via Web Experience Factory Code provided by IBM for further customization

and enhancements needed for your web experience

Download at http://ibm.biz/BdxFWR

Include existing additional resources

Browse through Community Media Gallery

Participate in Community Blogs

Combine Social Portlets alongside web content and applications

Wire in tags for quick search links

Community Pages for WebSphere PortalInfuse social into Portal pages


Post your status so that colleagues can see what you are working on

View status updates from colleagues in your network View status updates from colleagues you are

following Comment on a status posting View your board or someone else's board View the list of people you follow Download at http://ibm.biz/BdxFWD

Status Updates Plug-In for IBM Notes

http://ibm.biz/BdxFWD


Upload files for your own use or to share with others

Drag and drop an attached file or a file from your desktop to Files

Drag and drop or copy and paste a file from Files to your desktop

Send an HTML link to a file

Search for files

Sort files for easier browsing

Open Connections Files in a browser

Download at http://ibm.biz/BdxFWx

Files Plug-In for IBM Notes

http://ibm.biz/BdxFWx


Activity Stream in IBM NotesBring social to the end user to accelerate adoption


Interactive notifications in IBM NotesBring social to the end user to accelerate adoption


Personal Files ■ Share any file in the context of your work

■ Personal files experience in Windows Explorer

■ Facilitate ease of sharing of any file on desktop

■ Round trip editing available in Windows Explorer

Community Files and Media Gallery

■ Communities that have a files component can be added to the Windows Explorer view

■ “My Communities” are discovered by search and via a picker

■ Public Communities are discovered by search with type ahead

■ Media Gallery files will be shown mixed in with the Community files view

─ Previews can be shown only for those media files that are in the media gallery■ Round trip editing available in Windows Explorer

■ Download at http://ibm.biz/BdxFWF

IBM Connections Desktop Plug-insEasily share your personal files

http://ibm.biz/BdxFWF


IBM Connections content is directly accessible from Outlook

● Share files easily by sending links instead of attachments

● Drag-n-drop email messages and attachments directly to the IBM Connections sidebar

● Receive live updates from your colleagues, communities and files

● Automatically syncs Social Network directory data to Outlook Contacts

● View activity stream via Outlook Social Connector

Enhanced Microsoft Outlook IntegrationYour choice of tools

Drag the file rightInto an email message

To send a link to anIBM Connections file.

Drag the file rightInto an email message

To send a link to anIBM Connections file.


Access Connections features and search

Use the IBM Connections Plug-in for Microsoft Office to extend your social network to your documents

■ Add a document to Files, Communities, Activities, Blogs or Wikis

■ Create a To-Do item in an Activity

■ Create a Bookmark from a URL embedded in a document

■ Insert a Bookmark or a Profile into a document

■ Search for Connections content

IBM Connections and Microsoft OfficeAccess common tasks in Connections

● SharePoint widget available for Connections Communities

● Access and Edit Microsoft SharePoint files

● Open and add files to SharePoint Libraries from within a Connections Community

● Download at http://ibm.biz/BdxFWE

IBM Connections and Microsoft SharePointAdd robust social capabilities to legacy SharePoint content

http://ibm.biz/BdxFWE


Turn dashboard insights into team action with activities integration

Use search integration of Connections assets to discover the information you need fast for collaborative decision making

Build decision networks to engage the right people at the right time

Customer Feedback of the Integration: “In making decisions we need to access the right

stakeholders and experts. Social Media allows us to bring those people together and access the Trusted Information in Cognos 10.”

Collaborative Decision MakingIBM Connections and IBM

Cognos 10 IntegrationCollaborative decision making


● Plugin for Rational Team Concert (RTC) web interface

● Enables Rational Team Concert development teams to collaborate with all stakeholders via Connections

─ Connects RTC User Accounts to Connections User Accounts

─ Connects RTC Projects to Connections Communities

─ Enables viewing of Connections Business Cards within RTC Web UI

● Makes it easy for developers to share and interact with the social network

─ Easy to share RTC Work-items as Blog Entries, Forum Posts or Status Updates

─ Browse and Search Connections from within the RTC Web UI

● Complements existing ways to integrate RTC and Connections

─ Both systems support dashboard widgets/gadgets

─ Both feature comprehensive REST APIs

● View the online demo

IBM Confidential

56

IBM Connections and IBM Rational Team Concert IntegrationDevelopers can share and interact with the social network

https://jazz.net/projects/rational-team-concert/features/social

Social EverywhereExpand the reach of IBM Connections


Social business is an investment in your technology infrastructure

IBM is committed to Open Standards to enable integration across your critical business applications

saml, aria, html5

Foundation for a Social BusinessIt's about the people and information


OpenSocial Standard API to share social data across

applications.

Enables secure integration of non-trusted gadgets for in-context collaboration.

IBM is on Board of Directors and invented Embedded Applications

ActivityStrea.ms Primary event propagation mechanism for

Social Business

Contain events and the means to act upon them in-context (via Embedded applications)

IBM is lead editor

OAuth

Expand Openness in IBM ConnectionsBring collaboration to the user's context

Delegated Authorization for integration without federated identity

Can use a variety of authentication mechanisms (SAML, etc.)

Cornerstone for secure authorization in heterogeneous environments

Available In:


Expand Openness in IBM ConnectionsBring collaboration to the user's context

SmartCloud


Flexibility of deployment options Support a large set of system platforms and deployment options


IBM PureSystems

IBM PureSystemsIBM Connections

On-PremisesIBM Connections

On-Premises

IBM SmartCloudIBM SmartCloud

IBM ConnectionsSingle Codestream Across Cloud and On-Premises

IBM WebSpherePortal

IBM WebSpherePortal


New APIs and services designed to help developers build

unified user experiencesand

consistent extensibilityindependent of product, delivery model (cloud, on-premises), and client type

(desktop client, browser, mobile)

http://ibmsbt.openntf.org

Activity Streams

Embedded Experiences Share Box

Collaboration- Communities- Activities- File sharing- Wikis, forums- ...

Unified Communication

Unified APIs for the IBM Social Business ToolkitProvide exceptional work experience

http://ibmsbt.openntf.org/

IBM ConnectionsAdd-ons


*Views

Nested folders

Trash can for “soft” delete

Check in / out documents

Count and sort by number of

Likes and Downloads

IBM Connections Content Manager

Views*Views*

*Views

Nested folders

Trash can for “soft” delete

Check in / out documents

Count and sort by number of

Likes and Downloads


IBM Docs brings to life IBM Connections Files

Preview, present and print files without downloading

Web-based editors for creating and sharing documents, spreadsheets and presentations

Real-time co-editing

Soon: IBM Docs available in Mobile

IBM DocsImprove simplicity and efficiency by which teams build documents

● IBM Content Collector for IBM Connections helps organizations to manage compliance in the social business

● IBM Content Collector archives content from files, blogs, wikis, activities, forums, bookmarks and profiles to make it available for eDiscovery

● IBM Content Collector is part of the IBM Information Lifecycle Governance portfolio offering organizations a comprehensive strategy for enterprise wide compliance and governance solutions

● More information:http://www.ibm.com/software/data/content-management/content-collector/

IBM Connections and IBM Content Collector for Compliance

● All Connections posts, comments, blogs, etc will be logged instantly and made available for eDiscovery

● Vantage™ for IBM Connections helps organizations to manage compliance across all IBM Connections apps

● Real time integration captures all actions instantly:

● Real-time content monitoring● Support keyword blacklist● Granular policies to map compliance

requirements by user type● eDiscovery via full web UI● Send alerts via email, e.g. when user posts

content with blacklisted phrases

IBM Connections and Actiance Vantage for Compliance


IBM Connections “Next”


Social BusinessKey Focus Areas

Source: http://bit.ly/T2wwOq


IBM's Social Business LeadershipThe Foundation to deliver “social” wherever it is required to increase usage and encourage adoption

Comprehensive out-of-the-box solution for cloud, on-premises and hybrid

Widest range of deployment options to protect existing information technology investments

Proven Scalability and Open Standards based architecture

2X A Leader! Forrester Wave Enterprise Social Platform and Cloud Strategies for Online Collaboration Software Vendors

Worldwide Market Leader for 3 years in a row!

Leader in Aragon Research Globe for Enterprise Social Software

IBM is in the leader quadrant in the Gartner Magic Quadrant for Social Software in the Workplace, August 2011

1Source: Gartner Magic Quadrant for Social Software in the Workplace, August 20112Source: The Forrester Wave™: Enterprise Social Platforms, Q3 2011 and The Forrester Wave™: Cloud Strategies for Online Collaboraton Software Vendors, Q3 2012,

Forrester Research, Inc 3Source: IDC: Number 1 position from 2009-2011, IDC Worldwide Enterprise Social Software 2011 Vendor Shares, doc #235273, June 2012.4Source: Aragon Research Globe for Enterprise Social Software, Aug 2012

Native mobile support for phones and tablets

Pipeline of innovation from IBM Research allows us to deliver new value faster

Social meets Business Process – it's time for a transformation

Why IBM is your best 'Social Business' Partner

Market Leadership recognized by IDC, Gartner & Forrester– IBM is #1 Market Share Leader in Social Software Platforms

(IDC, June 2010-11)– 35% of Fortune 100 companies have purchased IBM Social

Collaboration Software

– OpenSocial specification design leadership Socially Designed for User Engagement

– 5th major release since June 2007 Social “Everywhere” Strategy vs Pay Everywhere

– Investment Protection: Comprehensive out-of-the-box integration and widest range of deployment options to protect existing information technology investments

– Enterprise Social Software: Proven Scalability, Open Standards based architecture ... We “socialize” your applications

Extensive Mobile support

– Blackberry, iPhone, Android & Nokia S60 3rd & 5th edition Deep Industry Skills and Social Transformation Experience

– AGENDA: Deployment, Integration and Adoption 'Best Practices'– Time to Market Advantage: Enabling the next generation of socially-enabled solutions on

customers' existing investments and heterogeneous platforms Pipeline of innovation from IBM Research delivers new value faster

–

Check out what's new on IBM Connections 4.5 IBM Connections 4.5 Overview Demo

tbd

IBM Connections 4.0 Overview Demo http://www.youtube.com/watch?v=JOynRkYWFSM

Android Demo on YouTube http://www.youtube.com/watch?v=-hY4z3amdt8

iPad Demo on YouTube http://www.youtube.com/watch?v=OPS6dpO_N8o

Check out 4.5 in Greenhouse http://bit.ly/ConnNextBeta

Sample Community in Greenhouse http://bit.ly/40Community

http://www.youtube.com/watch?v=JOynRkYWFSM

http://www.youtube.com/watch?v=-hY4z3amdt8

http://www.youtube.com/watch?v=OPS6dpO_N8o

http://bit.ly/ConnNextBeta

http://bit.ly/40Community


New IBM Social Landing Page http://ibm.com/social

Latest product info, research, podcasts, and more http://www.ibm.com/lotus/connections

IBM Connections Team Blog http://ibmsocialsoftware.com

Assets, discussion, and opinion about driving the adoption of IBM social software

http://www.ibm.com/blogs/socialbusiness

App/Widget Catalog http://catalog.lotus.com

External Resources and Information

http://ibm.com/social

http://www.ibm.com/lotus/connections

http://ibmsocialsoftware.com/

http://www.ibm.com/blogs/socialbusiness

http://catalog.lotus.com/


Start Your Social Business Journey Now!

Social Business transformation delivers real business value

Social Business is not an option – it's a mandate

Becoming a Social Business is easy with IBM Connections

ibm.com/social

http://ibm.com/social

Ibm connections 4.5 business value & overview

Technology

Transcript of Ibm connections 4.5 business value & overview