IBC Annual Report 2013

Illawarra Business ChamberAnnual Report

2013

Connect | Support | Grow


2 2013 IBC ANNUAL REPORT


2013 IBC ANNUAL REPORT 3

CONTENTS

BOARD OF DIRECTORS 4

PRESIDENT’S MESSAGE 6

CEO’S MESSAGE 8

PROMOTIONAL PARTNERS 10

CONNECTING, SUPPORTING & GROWING 12

POLICY AND ADVOCACY 22

FINANCIAL REPORT 27

MEMBERSHIP LIST 55



Board of Directors

Sue Baker-Finch President Illawarra Business ChamberChief Operating Officer and Company Secretary Illawarra Health and Medical

Research Institute Limited

Brett ManwaringDirector

PPB Advisory

Amy HarperPartner

Kells the Lawyers

David WillcocksIllawarra Business Chamber

Company SecretaryPartner KPMG Wollongong

Deborah De SantisDirector De Santis Public Relations

Dianne MurrayInstitute Director

TAFE NSW—Illawarra Institute

Jessica DeAngelis Communications AdvisorGarrison Health Services

Michael BassingthwaighteVice President Illawarra Business Chamber

Chief Executive OfficerLysaght Peoplecare Limited

Les DionManaging Director Seapost Pty Ltd

(T/A Dion’s Bus Service)

Tony EmerySoilco Pty Ltd

Shoalhaven Rep

Terry Oakes-AshSouthern Highlands Business Chamber

Wingecarribee Rep

David FullerUniversity of Wollongong



Mission

The mission of the IBC is to be the leader and driving force of the Illawarra business community via:

• Advocacy, representation and community leadership on issues of business importance

• Trusted business advice, support and information

• Effective partnerships with key regional stakeholders

• Connecting likeminded people to share business experiences and opportunities.



President’s Report

‘The IBC will maintain a strong

focus on ensuring that appropriate regulatory settings are in place to enable all businesses in

the Illawarra to survive, grow and flourish’

‘A year of achievement and building for

the future’The Illawarra Business Chamber has

finished another positive year working with our members and stakeholders to support Illawarra businesses.

The start of the 2012-13 year marked the commencement of the IBC’s partnership as a related entity of the NSW Business Chamber (NSWBC). This formalisation of the alliance with the NSWBC has seen a major boost in resources for the IBC, including our full-time Policy Manager, Jancey Malins and full-time Local Chamber of Commerce Relationship Manager, Steve Lawson.

This has improved the impact, reach and activity of the IBC in the important areas of policy and advocacy, and strengthened the relationships and network with local chambers of commerce.

One of the main policy and advocacy activities this year was the Too Big to Ignore campaign, which was visibly effective in putting the needs of small business squarely on the agenda across major and minor parties in the lead up to the federal election.

Over 100,000 active voices nation-wide showed their support for the campaign, highlighting the importance of Australia’s two million small businesses as the backbone of the economy.

Following the election, the main focus now is holding the new Government to account on its promises to business.

Some proposed policies include a review of the national competition policy, a reduction in the company tax rate and a target of reducing the red tape burden by $1 billion per year.

In particular, the IBC will maintain a strong focus on ensuring that appropriate regulatory settings are in place to enable all businesses in the Illawarra to survive, grow and flourish.

While times for business are challenging, the IBC prides itself on providing opportunities to identify and celebrate business success.

The 2012 Origin Energy Illawarra Business Awards received more than 150 entries and 855 people from across the business community attended the Awards night.

The strength, diversity and innovation of our local businesses received special mention in the NSW Parliament by our new



Minister for the Illawarra, the Hon. John Ajaka, MLC, in acknowledgment of his attendance at our Awards and the success of the event.

We continued to provide a range of opportunities for our members to network, learn and develop through events held during 2012-13.

A total of 25 member events were hosted, attracting over 4,800 attendees overall. These included the newly established and successful Business Before Hours, the flagship Business After Hours and an Executive Lunch Series.

Another significant achievement during the year has been the implementation of the Local Chamber of Commerce (LCC) Alliance Program. This fantastic initiative has enabled us to strengthen our relationship with the network of 20 LCCs that exist across the broader Illawarra region. This program bolsters our representation and enables us to tap into the market intelligence and grass roots issues facing businesses throughout the region.

I wish to acknowledge the contributions made by both Mike Leask, as IBC CEO to February 2013, and then Mike Halloran who served as our interim CEO while recruitment proceeded. I thank them both for their hard work.

It has been a pleasure recently to welcome Debra Murphy as our new CEO. Her appointment is a real win as Debra brings with her extensive senior management experience, understanding of member organisations and passion for policy and advocacy.

Her strong relationships with businesses and stakeholders across the region will hold the IBC in good stead over coming years.

I thank you all for your strong support and involvement with the IBC over the past year, and we look forward to working with you over the coming year to foster the continued success of your business and the region as a whole.

Sue Baker-FinchPresidentIllawarra Business Chamber

Sue Baker-Finch

President Illawarra Business Chamber



CEO’sReport

‘The year ahead’It is a great time to be joining the IBC

as CEO, and it certainly is good to be ‘home’. The Illawarra is a unique business community and the importance of fostering relationships cannot be underestimated.

Over the past 12 months the IBC’s strengthened affiliation with the NSWBC, its expanded policy and advocacy resourcing and its engagement with local chambers through the Local Chamber of Commerce (LCC) Alliance Program have laid sound foundations for further advancing our service

to member businesses. We are building on these developments to enhance research and policy development, deliver improved membership packages and develop more targeted education programs.

As CEO, my focus will be on working with the Board to develop strong directions for the IBC for the years to come, to ensure we help support you in meeting the challenges faced by business in the Illawarra. We will focus our efforts to achieve maximum leverage and representation at all levels of government, ultimately delivering greater value for our members and the Illawarra business community.

IBC member numbers stood at 797 by June 30, and are set to continue to rise steadily in the year ahead. The strength-in-numbers of the Too Big to Ignore campaign highlighted the importance of small businesses.



The challenge will be to keep the momentum going now that the new Government has formed cabinet, both in terms of our relationship with our 20 local chambers and in continuing to deliver the message to Government at all levels, that they must listen to Illawarra business and will be held accountable to their election promises.

Over the coming year, the IBC will seek far greater input from members on a range of business issues, including infrastructure, economic development and issues associated with the cost of doing business in the Illawarra. This consultation and research will be used to develop policy and direct our advocacy and representation activities.

In 2012-13, after responding to member feedback, the IBC team developed new membership packages that offer greater flexibility for members to choose the products and services they are most likely to need.

Feedback from members also indicated the collective desire for more learning and professional development opportunities. This resulted in the delivery of the PeopleCare and Sydney Business School ‘Healthy Business Series’, with more educational seminars on the horizon.

I look forward to the year ahead and feel confident that building a strong strategic framework for the IBC will be a defining characteristic of 2013.

Debra MurphyCEOIllawarra Business Chamber

‘We will focus our efforts to achieve

maximum leverage and representation

at all levels of government,

ultimately delivering greater value for our

members and the Illawarra business

community’

Debra Murphy

CEO Illawarra Business Chamber



Promotional PartnersThe IBC would like to thank our Promotional

Partners who have supported us throughout 2012-2013.

These relationships play an important role in enabling the IBC to deliver a range of services to our members and the wider business community.



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ConnectingSupporting &Growing IBC MEMBER PROFILE IBC Members by size:

80% micro-smallbusiness

20% medium-largebusiness

In comparison to the profile of all businesses across the region, where 96% of businesses are ‘micro’- ‘small’ and 4% are ‘medium’ to ‘large’ the IBC has a strong representation of medium to large business.

As at June 30 the IBC had

797 members



The IBC membership base represents a broad cross-section of industries.

The industry sector with the largest number of IBC members is professional, scientific and technical services, followed by retail trade.

Within the professional, scientific and technical services sector, the majority of businesses are:

• Legal and accounting

• Computer system and design

• Architectural, engineering and technical services

• Management and related consulting services.



The 2012-13 year featured a range of IBC events and networking opportunities and demonstrated the Business Before Hours networking breakfasts have become an essential feature of the IBC calendar, opening up new networking opportunities to IBC members.

IBC Business After Hours remains one of the Illawarra’s largest and most successful networking events, drawing an average of over 200 attendees to each event.

Events activity for the reporting year comprised:

• 5 Business Before Hours• 10 Business After Hours• Business Marketplace• Origin Energy Illawarra Business

Awards• 4 Executive Lunches• 4 Educational Seminars

A total of 25 events were held in 2012-13, engaging 4,808 individual attendees.

Networking & Events

A total of 25 events were held in 2012-13,

engaging 4,800individual attendees

“Mitronics has been involved in a number of events with the IBC, including hosting

a Business After Hours. As a sponsor we gained a significant

positive effect on Mitronics’ overall brand awareness

within the Illawarra business community.

The IBC was very professional to work with and the

networking opportunities provided were excellent – the

IBC is head and shoulders above the rest.’

Michael Gioffre, Mitronics Corporation

IBC interim CEO Mike Halloran addresses Business Before Hours



Above: Business Before Hours hosted by Access Community Group

Above: Business After Hours hosted by Peoplecare



Marketplace 2013IBC presented Business Marketplace on

18 June 2013 at WIN Entertainment Centre. Over 40 businesses from across the

region exhibited at Marketplace, which provided members with a unique opportunity to demonstrate their business capabilities, increase their profile in the community and connect with new businesses.

The IBC Business Marketplace was officially opened by the NSW Small Business Commissioner, Yasmin King, and gave visitors and exhibitors the chance to hear more about how the Small Business Commissioner can help them with advocacy, dispute resolution and business support services.

Event gold sponsor, Commonwealth Bank treated attendees of the Executive Lunch to special guest speaker, Commsec Economist Tom Piotrowski. Other keynote speakers included representatives from the Australian Business Apprenticeships Centre, Small Business Digital Marketing Solutions (Telstra) and the Illawarra’s own Terry Wetherall, President of NSW Business Chamber presenting Small Business, Too Big to Ignore.

The IBC wishes to thank Business Marketplace 2013 Gold Sponsors:

Commonwealth BankWIN Entertainment CentreWAVE FMSouthern Cross AustereoUniversity of WollongongTelstra Relativity

The IBC 2013 Business Marketplace



2012 Origin Illawarra Business Awards

The Origin Illawarra Business Awards 2012 was once again a highly successful event, showcasing the best businesses the region has to offer.

More than 150 high quality entries were received and the field was narrowed down to 88 finalists.

The IBC acknowledges the commitment and effort demonstrated by the 35 judges. The judging panel was chaired by Professor Paul Wellings, Vice Chancellor of University of Wollongong. The IBC especially appreciates the hard work of Warwick Shanks, Partner at KPMG, who again diligently audited the judging process.

Troy McDonald from Illawarra Coal presents Nieves Murray from IRT with

the Illawarra Business Award for Business Leader of the Year

Celebrating Success - the 2012 Origin Illawarra Business Awards



2012 Origin Illawarra Business Awards Honour Roll

Business of the Year: IRTBusiness Leader of the Year: Nieves Murray, IRT GroupYoung Business Leader of the Year:Peter Buckley, Thomas & Coffey LimitedExcellence in Building and Construction: G J Gardner Homes IllawarraExcellence in Community Services: IRTExceptional Customer Service: Pillar AdministrationOutstanding e-Business: Activated GroupExcellence in Environmental Sustainability: Silos EstateExcellence in Export: RamborExcellence in Information, Communication & Technology: Fibre Optics Design and ConstructExcellence in Innovation: Joint winners, Featherweight & Fibre Optics Design and ConstructExcellence in Manufacturing and Resource: RamborOutstanding New Illawarra Business: Anytime FitnessExcellence in Professional & Commercial Services: RMB LawyersExcellence in Property & Financial Services: Dignam Real EstateExcellence Retail & Personal Services: McKeon’s Swim SchoolOutstanding Small Business: Hangdog Climbing GymExcellence in Tourism & Hospitality: Silos EstateExcellence in Workplace Health & Safety: IRTExcellence in Workplace Learning & Development: The Flagstaff Group

Wollongong City Council Lord Mayor Gordon Bradbery addresses the 2012 Origin Illawarra Business Awards



As part of an objective to unite the Chamber movement, the NSW and Illawarra Business Chambers are proudly championing the Local Chamber of Commerce Alliance Program, which engages with and provides support to the 20 plus Local Chambers of Commerce and their members in the Illawarra, Southern Highlands and Shoalhaven areas.

The Local Chamber of Commerce Alliance program provides direct support in the form of advice, education and advocacy for Local Chamber members as an added benefit of being members of a Local Chamber, at no additional cost.

Most importantly, this program allows and encourages Local Chamber members

Local Chambersof Commerce to have their voice heard on the important

issues affecting businesses today, an example being the Too Big to Ignore campaign that was created to provide a voice for small business in the lead up to the federal election.

The IBC is pro-actively engaging Local Chamber executives and their members on advocacy and policy issues and providing thought leadership on a range of business and economic development initiatives in the region.

The program has been well received by local chambers with nine already involved as Alliance Partners and the remainder at various stages of engagement. This compares favourably with program results across the state where at present around 50 per cent of the some 270 Chambers in NSW have joined the Alliance Program.

From left: Steve Lawson, LCC Relationship Manager, Pauline Lacelles-Smith NICC President, Mike Halloran, Interim CEO Illawarra Business Chamber &

Jancey Malins, Policy Manager Illawarra Business Chamber.



IBC membership services focus on delivering resources that improve business operations and assist with business compliance and legislative requirements. Members are also actively encouraged to connect with like-minded professionals at regular educational and networking events, where they can promote their business to other members.

By the end of the financial year, the IBC had reached a significant milestone of a record 800 members. Below is an outline of the key membership entitlements available in 2012-13.

Modern awardsAll private sector employers are required

to use the appropriate modern award and the majority of IBC membership packages give members access to these modern awards. The IBC assists members to find and apply the most appropriate modern award to meet their requirements.

2012-13Member Services

Member directoryA member directory is maintained on

both the IBC and NSWBC websites to encourage member to member business interactions and broader exposure of member businesses by ensuring member businesses are easily found.

SupportHR Advance and HR Essentials are web-

based tools that provide IBC members with access to a comprehensive library of HR documents, including contracts, forms, correspondence and checklists that can be customised to suit any business. Using this web based tool ensures your documentation is compliant and up to date.

Discounted member prices on products and consulting services

Through the Australian Business Solutions Group, members can access expert advice on areas including International Trade, Business Performance, Marketing, Workplace and Occupational Health and Safety, Human Resources and Industrial Relations and legal advice at discounted prices.



“After speaking to a human resources

consultant I was able to approach my staff with

confidence and remedy the problem. With guidance, I was able to effectively deal

with the issue and retain the staff member who is now

one of my top performers.” Karen Meiring de Gonzalez

– Skin Correctives

Workplace advice line The workplace advice line provides IBC

members with quick access to human resources specialists who help businesses develop the right approach to workplace relations issues or questions.

Business Vitality™In April this year the NSWBC’s Business

Vitality Health Check diagnostic tool won the World Chamber Federation’s Best Small Business Project Award at the 8th World Chambers Federation. The Business Vitality™ Check is a confidential, practical and easy-to-use online diagnostic tool available to IBC members, which is designed to assess a range of business operations and facilitate improvement.

The business areas covered include: • Customer Management• Strategy and Planning• Marketing• Finance• OperationsThe diagnosis is completed in a

secure environment, using password details sent to members after activation. Upon completion, participants receive a comprehensive report on the health of their business including benchmarks, recommendations and tips to address the areas that most need help.



Policy &Advocacy

Advocacy winsThe NSWBC and IBC have been active

and vocal in campaigning for the State Government to cut payroll tax. The impact of payroll tax as a tax on jobs was highlighted as one of the most significant issues in the Small Business Barometer thought leadership study.

In the 2013 Budget the NSW Government announced that the payroll tax threshold will rise from $689,000 to $750,000. This is estimated to exempt 1,300 additional businesses from paying payroll tax and save those businesses that do an average of $3,325. Campaigning will continue to either remove this tax altogether, or to further increase the threshold to ensure more businesses are exempt from this tax.

“Through its commitment to business growth,

job creation and local economic growth, the IBC is promoting real economic

and social progress.” The Hon John Ajaka, MLC,

Minister for the Illawarra

Federal Election –Too Big to IgnoreOne of the main policy and advocacy

activities over the last year has been the successful Too Big to Ignore campaign that was visibly effective in putting the needs of small business squarely on the agenda for major and minor parties in the lead up to the federal election. Over 100,000 active voices showed their support for the campaign, which highlighted the importance of Australia’s two million small businesses as the backbone of the economy.

The Too Big to Ignore Skyboard was in Wollongong on Saturday 24 August 2013, as part of the campaign tour. The Skyboard is the Southern Hemisphere’s largest mobile billboard and visited towns and cities across the state in the countdown to polling day to bring the community together and demonstrate that small business is the lifeblood of the economy.

Federal election candidates from Cunningham and Throsby were given the opportunity to speak about what they would do for small business. We heard from:

• The Hon. Sharon Bird MP, Member for Cunningham

• Philip Clifford, Liberal candidate for Cunningham

• Peter Moran, Greens candidate for Throsby

• John Flanagan, Non-Custodial Parents candidate for Cunningham



• Brian Boulton, Democratic Labour Party candidate for Throsby

• Gary ‘Angry’ Anderson, Nationals candidate for Throsby

• Peter Mailler, NSW Senate candidate for Katter’s Australia Party.

Following the election, the main focus now is holding the new Government to account on its promises to business. The Coalition has proposed a number of reviews and reforms including a reduction in the company tax rate, a reduction in red tape by $1 billion per year, a Commission of Audit and a Productivity Commission review of industrial relations.

In conjunction with the NSW Business Chamber, the IBC will be following the activities of the Coalition Government very closely to ensure that the interests of businesses in the Illawarra are clearly represented.

Federal election candidates from Cunningham and Throsby attend the Skyboard event



Member driven policy

In order to increase member input into our policy and advocacy work, we introduced the IBC Policy Taskforce initiative during 2012-13. A Policy Taskforce will be set up in response to a specific issue or to inform submissions to Government and will provide short, sharp input into that particular issue and then disband once this has been achieved.

Two Policy Taskforces were established and supported in 2012-13: a planning taskforce to develop the IBC Policy Strategy, and one on the ideal objectives and outcomes of the $100 million Restart Illawarra Infrastructure Fund.

A Policy Taskforce is advisory in nature, providing recommendations on advocacy positions to the IBC Board. Policy Taskforces, in addition to member surveys, are the main vehicles through which the IBC will obtain member input into the development of policy positions.



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they believe in themselves and have a distinct philosophy & culture

they care about their brand & tailor their communications by using the right tools & a language & tone that speaks directly to their customers, potential customers & staff

they are leaders who clearly see the road ahead & seek out effective communication &

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they understand the value of thinking globally & make considered decisions

they have a story to tell

www.relativity.com.au

communicating through video & rich media



Engagement with stakeholders

The IBC is often called upon by local, regional and state government representatives to provide the voice for business on issues of importance. The IBC participated in a number of stakeholder and community committees during 2012-13 in order to advocate the needs of Illawarra businesses.

We are pleased to see a significant focus on the economic development of the region through the Wollongong Council Economic Development Advisory Board, through work being undertaken by the Transition Illawarra stakeholder group, and also through the work of the NSW Government and Infrastructure NSW on the Restart Illawarra Infrastructure Fund.

The key goal for the IBC is to ensure that these activities focus on creating sustainable long-term jobs and ensure there are sensible regulatory settings in place to enable businesses to get on with what they do best.

Key committees and stakeholder groups the IBC participated in include:

• Wollongong City Council Economic Development Advisory Board

• Transition Illawarra – originally established to provide advice on the Illawarra Region Innovation and Investment Fund and now run by Regional Development Australia Illawarra (RDAI).

• Local Leaders Panel – Restart Illawarra Infrastructure Fund

• RDAI Infrastructure Committee• UOW Community Reference Group• Defence Force Reserve Support

Committee• Endeavour Energy Customer

Consultative Committee

• Department of Planning Illawarra Industrial Lands Workshop

• Wollongong Police – Community Safety Precinct Committee

The key goal for the IBC is to ensure that these activities focus

on creating sustainable long-term jobs and

ensure there are sensible regulatory settings in place to

enable businesses to get on with what they do

best.



Illawarra Business ChamberFinancial Reports 2012-13



2014 CORPORATE

HOSPITALITY

AVAILABLE SOON

- Match Day hospitality- Brand exposure

- Premium events- Digital opportunities

02 9553 [email protected]



Membership Listas at 30 June 2013

360 HR Pty Ltd WOLLONGONG 4Klass cleaning FAIRY MEADOW 4Solutions Enterprises WOLLONGONG

4th DialecticFIGTREE

A & R Industrial SuppliesUNANDERRA

A Plus Quality Temp FenceUNANDERRA

ABICO Insurance Brokers Pty Ltd WOLLONGONG

Accent Business Technology WOLLONGONG

Access Community Group CORRIMAL

Access Law GroupWOLLONGONG

Accounting Professionals Pty Ltd SHELLHARBOUR CITY CENTRE

Aceit Sportswear Pty Ltd WOLLONGONG

Acorn Lawyers WOLLONGONG

Action Plan Assistant MOUNT KEIRA

Active Furniture Hire Pty Ltd - Wollongong WOLLONGONG

ADC Security Engineers WOLLONGONG

Adel Screenprinting WOLLONGONG

ADM Projects (Australia) Pty Ltd WOLLONGONG

Advanced Personnel Management WOLLONGONG

Affective Services (Aust) Pty Ltd WOLLONGONG

Aftershock IT ALBION PARK RAIL

AJBartlettCachia Charted Accountants WOLLONGONG

Akele Kinnas & Co CORRIMAL

Albion Park Smash Repairs ALBION PARK RAIL

Alexandar Michaels Clothing For Men WOLLONGONG

Alpine Glass Pty Ltd BOMADERRY

Altitude 1148 Restaurant BULLI

Altogether Beauty CORRIMAL

ANZ Bank Wollongong WOLLONGONG

Applied Training Solutions WOLLONGONG

Arcadia Twin Cinema ULLADULLA

Architects Edmiston Jones WOLLONGONG

Arrow Electrical Services WOLLONGONG

AST Technologies WOLLONGONG



ATD Services Pty Ltd BALGOWNIE

Ausindustry - WollongongWOLLONGONG

Austbrokers City State SHELLHARBOUR CITY CENTRE

Australia Post - Wollongong WOLLONGONG

Australian Beverage Corporation / Delano Coffee NORTH WOLLONGONG

Australian Careers Business College WOLLONGONG

Australian College of Commerce and Management WOLLONGONG

Australian Debt Recoveries Pty Ltd WOLLONGONG

Australian Health Management WOLLONGONG

Australian Red Cross Blood Service WOLLONGONG

Australian Steel Mill Services Pty WARRAWONG

Ausure Insurance Brokers FIGTREE

AusZinc Metals & Alloys PORT KEMBLA

AVC Pty Ltd WOLLONGONG

Back in Black Bookkeeping CORRIMAL

BaiMed Physiotherapy & Sports Injury Clinic WOLLONGONG

BaiMed Physiotherapy & Sports Injury Clinic FIGTREE

Balanced Image Studio WOLLONGONG

Banners R Us BELLAMBI

Barnetts Couriers WOLLONGONG NORTH

Barrington Homes Group WOLLONGONG

Barry Stevens Business Software KANAHOOKA

Baskets Because ALBION PARK RAIL

Bayside Security Doors UNANDERRA

BBT Training UNANDERRA

Bears Auto Hospital-Wollongong WOLLONGONG

Bennett’s Concrete Products NOWRA

Berry Howe Industries Pty Ltd UNANDERRA

Best Kitchens WOLLONGONG

Bevans Wollongong WOLLONGONG

BHP Billiton Illawarra Coal NORTH WOLLONGONG

Big Fat Smile Group Limited CORRIMAL

BIS Industries PORT KEMBLA

Bluejuice Events WOLLONGONG

BlueScope Steel WOLLONGONG

Boab Boat Hire ALBION PARK RAIL

Bond International Software WOLLONGONG

Booth Partners NOWRA

BOQ WOLLONGONG

Bostock Pools & Spas KEMBLA GRANGE



BrandworxPORT KEMBLA

Brentwood Recycling Systems UNANDERRA

Brian Hastings Finance & Management WOLLONGONG

Brian W Rees and Associates WOLLONGONG

Bundanon Trust NORTH NOWRA

Business Machine Specialists WOLLONGONG

Business Results Catalyst BALGOWNIE

Butler Creative WOLLONGONG

Butler HR Trust WOLLONGONG

C & C Industries Pty Ltd UNANDERRA

Caesar’s Chickens CORRIMAL

Caladrius Computing ALBION PARK

Camarda & Cantrill Pty Ltd WARILLA

Cammthane Pty Ltd ALBION PARK RAIL

Camp Quality Ltd ALBION PARK RAIL

Campbell Page Limited DAPTO

Cancer Council NSW NORTH WOLLONGONG

Cardno WOLLONGONG

Caresouth NOWRA

CareWays Community DAPTO

Carmine Services Pty Ltd UNANDERRA

Cartridge World - Wollongong WOLLONGONG

CEnet BELLAMBI

Cheboom PORT KEMBLA

Chifley Wollongong WOLLONGONG

Choices & Challenges Pty Ltd WOLLONGONG

Chris Darby Strata WOLLONGONG

City Beach Function Centre WOLLONGONG

City Central Laundry Services WOLLONGONG

Clearsafe Environment Solutions WOLLONGONG

Cleary Bros (Bombo) Pty Ltd PORT KEMBLA

Coastal Strata Inspections SHELLHARBOUR

Commercial Diving Services Pty Ltd DAPTO

Commonwealth Bank of Australia FAIRY MEADOW

Community Options Illawarra Inc. WOLLONGONG

Complete Hydraulic Services Pty Ltd PORT KEMBLA

Compliant Training Journeys FIGTREE

CompuEase Consulting Services WOLLONGONG

Conti Business Brokers WOLLONGONG

Contractors United THIRROUL

Conway Engineering Pty Ltd CONISTON

Coral Air FAIRY MEADOW



Core Naturopathics WOONONA

Corporate Finance Group WOLLONGONG

Corporate Freight Express FAIRY MEADOW

Corrimal Hotel CORRIMAL

Cove Financial Group SHELLHARBOUR

Coventure Wealth Management WOLLONGONG

Crackweld Pty Ltd PRIMBEE

Craig’s Coastal Landscaping Services Pty Ltd WOLLONGONG

Cram Fluid Power Pty Ltd UNANDERRA

Creations In Glass UNANDERRA

CRS Australia (Wollongong) WOLLONGONG CS Health WOONONA

CTPM Australasia Pty Ltd WOLLONGONG

Culinarius By Monika WOLLONGONG

Cultural Inspirations CORDEAUX HEIGHTS

Curran Plumbing Pty Ltd ALBION PARK

CVGT Australia BALGOWNIE

D Hay & Company Pty Ltd CRINGILA

D&D Services UNANDERRA

Daley & Co WOLLONGONG

David Sherlock Consulting BULLI

DB Sports Pty Ltd WOLLONGONG

DC Resourcing WOLLONGONG

De Santis Public RelationsAUSTINMER

De Shanz Hair Stylist SHELLHARBOUR

Dee Kramer Photography TONGARRA

Defence Force Recruiting WOLLONGONG

Destination Wollongong WOLLONGONG

DGB Lawyers WOLLONGONG

Diamond Offices WOLLONGONG

Didymo Designs WOLLONGONG

Diggies Cafe & North Kiosk NORTH WOLLONGONG

Dions Bus Service WOLLONGONG

Dixon Sports - #10 Teamwear NORTH WOLLONGONG

Doorway Solutions CORRIMAL

Duncan Meadley trading as Meadley BRI WOLLONGONG

Dwyers Truck Centre CONISTON

Earth and Company Sustainable Energy Solutions BULLI

eCareers Academy FIGTREE EcoEase Electrical Pty Ltd FAIRY MEADOW

ECsportz WARRAWONG



Edmund Rice College Wollongong WEST WOLLONGONG

edYOUtopia FIGTREE

Electrical Engineering Equipment Pty Ltd WOLLONGONG

Endless Belt Pty Ltd UNANDERRA Enretech Australasia Pty Ltd MOSS VALE

Entertainment Publications of Australia Pty Ltd WOLLONGONG

Ericom Pty Ltd CONISTON

Essential Bookkeeping Solutions KIAMA DOWNS Essential Personnel Association Inc WOLLONGONG Evalock Cedar Windows & Doors MITTAGONG EzyFlow Logistics Pty Ltd FIGTREE F X Larkin Wollongong Pty Ltd UNANDERRA

Fermion Pty Ltd WOLLONGONG Fibre Optics Design & Construct Pty Ltd BULLI Figtree Anglican Church FIGTREE Figtree Private Hospital FIGTREE Finance Control WARRAWONG Financial Synergy Group Pty Ltd WOLLONGONG

First Choice Couriers UNANDERRA First In Finance Pty Ltd WOLLONGONG

Five Islands Brewing Company WOLLONGONG

Flagstaff Group UNANDERRA

Flickapolitan WOOLLAMIA

Football South Coast Limited FAIRY MEADOW

Franks Truck Bodies Pty LtdNORTH WOLLONGONG

Fraternity Club FAIRY MEADOW

Freedom FurnitureWARRAWONG

Freightex FAIRY MEADOW

FROGsolutions Pty Ltd WOLLONGONG

Fusion Training Solutions NORTH WOLLONGONG

GHD Pty Ltd - WollongongWOLLONGONG GIO Wollongong FAIRY MEADOW GJ Gardner Homes WARILLA Glenview Industries Pty Ltd NOWRA

GM Aluminium CRINGILA

GM Coastwide Canvas WOLLONGONG

Go Hire The Event People,Go Hire Site RentalUNANDERRA

Gordon MacDonald Electrical Wholesalers WOLLONGONG

Graham Bell Bowman Architects FIGTREE

Greenacres Disability Services WOLLONGONG

Greenslip King WOLLONGONG

Grosvenor Engineering Group Pty Ltd WOLLONGONG



GTK Human Resources WOMBARRA

Guests Cakes & Pies FIGTREE

Gujarat NRE Coking Coal Limited RUSSELL VALE Hales Douglass Pty Ltd ULLADULLA

Hammond Engineering (Australia) Pty Ltd UNANDERRA

Hangdog Climbing Gym WOLLONGONG

Hanlon Windows BOMADERRY

Hansen and Cole Funerals KEMBLA GRANGE

Hansons Lawyers WOLLONGONG

HCF WOLLONGONG

Healthy Cities Illawarra WOLLONGONG

Healthy Sleep Solutions Highlands & Illawarra WOLLONGONG

Helensburgh & District Herald Pty Ltd HELENSBURGH

Herron Todd White WOLLONGONG

Heymans & Associates PORT KEMBLA

High Tech Aluminium & Glass Architecture UNANDERRA

Highland Glass MOSS VALE

Hindmarsh McDonald Pty Ltd NOWRA

Hitech Materials FIGTREE

HLB Newhouse WOLLONGONG

Holcim ALBION PARK

Home Maid Residential Cleaning WOLLONGONG

Horizon Credit Union Ltd WOLLONGONG

Hotel Illawarra WOLLONGONG

Hounds Maintenance Products Pty Ltd UNANDERRA

House of Hope Food Barn WARRAWONG

House With No Steps WOLLONGONG

HR With Ease UNANDERRA

Hugh Symons Wireless Data Services Pty Ltd WOLLONGONG

ICU Security Cameras BOMADERRY

ILB Computing WOLLONGONG NORTH

Illawarra Academy of Sport FAIRY MEADOW

Illawarra Area Child Care Ltd WARRAWONG Illawarra Business Chamber WOLLONGONG Illawarra Business Equipment Pty Ltd WOLLONGONG

Illawarra Coke Company Pty Ltd CORRIMAL

Illawarra Credit Union WOLLONGONG

Illawarra Dermatology Associates WOLLONGONG Illawarra Flame Tree Coaching & Development FAIRY MEADOW Illawarra Forum Inc OAK FLATS

Illawarra Group Training UNANDERRA

Illawarra Mercury WOLLONGONG



Illawarra Production Services Pty Ltd WOLLONGONG

Illawarra Strata Management WOLLONGONG

Illawarra Truck Repairs and Spares WOLLONGONG

Illawarra Women In Business UNANDERRA

IMB Banking & Financial Services WOLLONGONG

Impact Art WOLLONGONG

Inika Pty Ltd NORTH WOLLONGONG

Inspired Life - Coaching & Seminars FIGTREE Integral Training Solutions WOLLONGONG

Integrity Pumps & Engineering UNANDERRA

Internetrix WOLLONGONG

Investment & Planning Services WOLLONGONG

IOH Injury & Occupational Health WOLLONGONG

IRIS Research FAIRY MEADOW

IRT Group WOLLONGONG

Ison & Co Pty Ltd NOWRA

ISS Hygiene Services Australia Limited ALBION PARK RAIL

IT & T Pty Ltd WOLLONGONG

J & L Borgo Pty Ltd UNANDERRA

JAi Events WOLLONGONG

Jamberoo Action ParkJAMBEROO

Belmore All-Suite Hotel WOLLONGONG

JC The Power of One Pty Ltd WOONONA

JDC Electrical WOLLONGONG

Jobfind Centre WOLLONGONG

John Hills Signs Pty Ltd BOMADERRY

John K Engineering SOUTH NOWRA

Joindup Pty Ltd BROWNSVILLE

Join-T-Lock Pty Ltd OAK FLATS

Kel Campbell - Caltex Distributor PORT KEMBLA Kells The Lawyers WOLLONGONG

Kembla Grange Racecourse KEMBLA GRANGE

Kennedy & Cooke ULLADULLA

Kenwalls Pty Ltd WOLLONGONG

Keys Gallery Pty Ltd BALGOWNIE

KF Williams & Associates Pty Ltd WOLLONGONG

Kirrapak Pty Ltd BRAEMAR

Klondu Pty Ltd UNANDERRA

Kollaras Wholesale SHELLHARBOUR CITY CE

KPMG Wollongong WOLLONGONG

Kwik Kopy Wollongong WOLLONGONG

L R Business Coaching MOUNT OUSLEY



Labourco South Coast Pty Ltd WOLLONGONG

Lagoon Seafood Restaurant NORTH WOLLONGONG

Lambert Kitchens Pty LtdUNANDERRA

Learning Interactive SHELL COVE

Leisure Coast Fruit Market & Leisure Coast Garden FAIRY MEADOW

Lesley Nicholson WOLLONGONG

Leukaemia Foundation WOLLONGONG Leussink Engineering UNANDERRA

Level One Chartered Accountants & Financial Planners WOLLONGONG

Lifeline South Coast WOLLONGONG

Lighthouse Community Care Ltd WOLLONGONG

Longwall Hydraulics Pty Ltd UNANDERRA

M & D Bulk Haulage Pty Ltd OAK FLATS

Macey Insurance Brokers NOWRA

Macks Rubber Co Pty Ltd UNANDERRA

Macquarie Manufacturing Pty Ltd NORTH WOLLONGONG

Marshall Legal WOLLONGONG

Martian Electronics Pty Limited FAIRY MEADOW

Martin Morris & Jones Pty Ltd WOLLONGONG

Mayvin Training Institute SHELL COVE

MBC Employment Services SHELLHARBOUR CITY CENTRE

McDonalds Warilla WARILLA

McGrath Estate Agents WOLLONGONG

McKeon’s Swim School UNANDERRA

MCT Solutions WOLLONGONG

MEGT (Australia) Ltd WOLLONGONG MG My Gateway WOLLONGONG

Micromax Pty Ltd UNANDERRA

Microsolve (NSW) Pty Ltd NORTH WOLLONGONG Mind Blank Inc WOLLONGONG

Mission Australia Big Heart Enterprises TOWRADGI

Mission Australia Employment Solutions WOLLONGONG

Mitronics Corporation Pty Ltd WOLLONGONG

MM Kembla Products / Metal Manufacturing Limited PORT KEMBLA

Mobil Sanctuary Point SANCTUARY POINT

Mountain Range Nursery DAPTO

MRTeam LITTLE FOREST

MSL Consulting Engineers DAPTO

Multi Civil & Rail Services UNANDERRA

N T Catering FIGTREE

NAB Business Banking-Wollongong WOLLONGONG



Nan Tien Institute BERKELEY

Natural Necessity Pty Ltd GERRINGONG

Nebo Computers Services Pty Ltd CONISTON

Net Strata WOLLONGONG

Newkem Australia Pty Ltd NOWRA

Noel Arnold & Associates WOLLONGONG

North Wollongong Surf Life Saving Club Inc. NORTH WOLLONGONG

Northcott OAK FLATS

Novotel Wollongong Northbeach WOLLONGONG

Nowra Chemical Manufacturers Pty LtdNOWRA

Nowra Radio Taxi Cooperative NOWRA

NRMA Motoring & Services - Wollongong WOLLONGONG NRP Group Pty Ltd UNANDERRA

NSW Air Pty Ltd DAPTO

NSW Department of Education & Communities WOLLONGONG

NSW Public Works WOLLONGONG

NSW State Emergency Services WOLLONGONG

Oak Flats Community Bank OAK FLATS

O’Donnell Hennessy & Co. WOLLONGONG

O’Donnell Marine & Metal Fabrications NOWRA

On Line Labour Hire Pty Ltd SOUTH NOWRA

Optima Consulting Engineers Pty Ltd WOLLONGONG

Optus Business Centre South Coast WOLLONGONG Paradime Home Finance ALBION PARK Parktrent Properties Group Pty Ltd NORTH WOLLONGONG

Partner IT WOLLONGONG

Pass the Platter MANGERTON

Peachface NORTH WOLLONGONG

Pebe Holdings Pty Ltd KIAMA DOWNS

Pegasus Venue Management WOLLONGONG

Peoplecare Health Insurance WOLLONGONG

Permian Storage & Logistics NORTH WOLLONGONG Peter Ellsmore & Associates Pty Ltd MOSS VALE

Pipe & Engineering Supply Co Pty Ltd PORT KEMBLA

Piruse Constructions UNANDERRA

Plant Harmony Pty Ltd WOLLONGONG

Plastamasta South Coast YALLAH

POAGS Port Logistics PORT KEMBLA

Poplar Petfood & Produce KEMBLA GRANGE

Port Kembla Gateway PORT KEMBLA

Port Kembla Operations Pty Ltd PORT KEMBLA

POSM (Point of Sale Material) Pty Ltd BOMADERRY

Precision HR Solutions Pty Ltd CORRIMAL

Print Media WOLLONGONG



Professionals Wollongong WOLLONGONG

Project Coordination (Illawarra) Pty Ltd UNANDERRA

Pro-Logic International Pty Ltd BARRACK HEIGHTS

Prological Logistics WOLLONGONG

Promote Yourself Products JAMBEROO

Puddle 2 Pond Financial NOWRA Pulse 94.1 CONISTON

QC Cleaning WARILLA

Quadrant Financial Solutions WOLLONGONG

Quality Suites Pioneer Sands TOWRADGI Quest Serviced Apartments Wollongong WOLLONGONG

R. Stahl Australia Pty Ltd WOLLONGONG Rachel Stubbs & Associates WOLLONGONG

Radio Cabs of Wollongong Co-operative Society WEST WOLLONGONG

Raine & Horne Wollongong WOLLONGONG

Rambor Pty Ltd NOWRA

Rams Home Loans Centre Wollongong WOLLONGONG

Randstad WOLLONGONG Rapidcool Air Conditioning & Refrigeration KEIRAVILLE

Ray White Unanderra UNANDERRA

RBS Morgans WOLLONGONG

RDA Illawarra WOLLONGONG

Redlam Waste Services Pty Ltd UNANDERRA

Relativity Films Production Designs WOLLONGONG

Remondis Australia Pty Ltd UNANDERRA

Renewable Recyclers NORTH WOLLONGONG

Responder1 Training and Consulting WINDANG

Ringway Control & Automation UNANDERRA

RMB Lawyers WOLLONGONG

RODIN Business Solutions WOLLONGONG

Roxy Cinema Complex Nowra NOWRA

Roy Cleary Plumbing Service WOLLONGONG

Royce White Consulting WOLLONGONG

Rubber Rollers Pty Ltd DAPTO

S&R Beckett Fire & Emergency Solutions CORRIMAL

Safe Simple Systems SHELLHARBOUR

Salvation Army (NSW) Property Trust WOLLONGONG

Sanokil UNANDERRA

Sassall Glass UNANDERRA

Savvy Fitness FAIRY MEADOW

Scarf WOLLONGONG

Science Centre & Planetarium UNIVERSITY OF WOLLONGONG

Sci-Tek Systems WOLLONGONG

Selera WOLLONGONG

Sensis Pty Ltd WOLLONGONG

Service Integrity Mystery Shopping TARRAWANNA

Set4life Financial Solutions WOLLONGONG



Shellharbour City Council SHELLHARBOUR

Shoalhaven City Council NOWRA

Shoalhaven Recycling BOMADERRY

Shortlead Events WOLLONGONG

Sibdeal THIRROUL

Simple Fitness & Coaching GWYNNEVILLE

Simply Delicious Hampers KIAMA DOWNS

Site Plus Pty Ltd WOLLONGONG

Skin Correctives SHELLHARBOUR CITY CENTRE Slater and Gordon WOLLONGONG

Sliding Doors WOLLONGONG

SMAI FAIRY MEADOW

Smarter Building Pty Ltd THIRROUL

Smith & Sons Wollongong Central FIGTREE

Soilco Pty Ltd KEMBLA GRANGE

Soligen Services Pty Ltd UNANDERRA

South Coast Agencies & Accessory Supplies Pty Ltd WOLLONGONG

South Coast Equipment WOLLONGONG

South Coast Glass Pty Ltd NOWRA

South Coast Party Hire SHELLHARBOUR

South Coast Stairs BOMADERRY

South Coast Welding and Fabrication NOWRA NORTH

South East Area Mediation Services WOLLONGONG

Southern Classic Cars Group WOLLONGONG

Southern Cross Ten Austereo UNIVERSITY OF WOLLONGONG

Southern Habitat (NSW) Pty Ltd MOUNT KEIRA

Southern Youth and Family Services WOLLONGONG

Sovereign Inn Wollongong FIGTREE

Spartan Sports LAKE ILLAWARRA

Spec Savers Wollongong WOLLONGONG

Splice Tech Pty Ltd UNANDERRA

Staging Connections Group Limited NORTH WOLLONGONG

State Training Services WOLLONGONG

Stay Clean Carpet Cleaning TOWRADGI

Stellar Asia Pacific WOLLONGONG Step into Life Woonona WOONONA EAST

Stolway Holdings Pty Limited UNANDERRA

Stormtech Pty Ltd SOUTH NOWRA

Strongbuild BERRY

Studio IQ UNANDERRA

Sublime Point Cafe MADDENS PLAINS

Superior Scaffolds Illawarra Pty Ltd CORDEAUX HEIGHTS

SWA Financial Planning WOLLONGONG

Sweet bluebird Creations MANGERTON

SWF Industries Pty Limited WOLLONGONG



Sydney Insurance Brokers Illawarra P/L KIAMA

Synergy Business Centres WOLLONGONG

TAFE NSW - Illawarra Institute WOLLONGONG

Tarrants WOLLONGONG

Taylor Rail Australia Pty Ltd UNANDERRA

Telstra WOLLONGONG

The Berkeley Hotel BERKELEY

The Cram Foundation SHELLHARBOUR CITY CENTRE

The Denis Suess ExperienceNORTH WOLLONGONG The Denny Foundation WARILLA

The Disability Trust FAIRY MEADOW

The Grand Hotel WOLLONGONG

The Illawarra Connection Inc WOLLONGONG

The Illawarra Grammar School FIGTREE

The Illawarra Health and Medical Research Institute UNIVERSITY OF WOLLONGONG

The Illawarra ITeC Limited WOLLONGONG

The INS Group WOLLONGONG

The KidzWish Foundation SHELL COVE

The Little Prince WOLLONGONG

The NMTG Group WOLLONGONG

The ORS Group - Wollongong WOLLONGONG

The Popcorn King SHELLHARBOUR CITY CENTRE

The Right Research WOONONA

The Smith Family WOLLONGONG

Thomas Creative WOLLONGONG

Tolco Pty Ltd PORT KEMBLA

Trim Building Services WOLLONGONG

Turbo Glide RUSSELL VALE

Twyfords WOLLONGONG

Ultra-Tech Electronics BRAEMAR

Uniform Specialists WOLLONGONG

Unitech I.T. Solutions WOLLONGONG

United Mitre 10 ALBION PARK

Universal Recruitment Solutions Pty Ltd UNANDERRA

University of Wollongong NORTH WOLLONGONG

Vantage Forensic Accounting NORTH WOLLONGONG

Ventis Illawarra Pty Ltd WOLLONGONG

Venues NSW WOLLONGONG

Verekers Lawyers WOLLONGONG

Villa D’Oro WOLLONGONG

VKP Premier Accounting & Taxation (Victor King & Partners) WARRAWONG

Waples Marketing Group Pty Ltd WOLLONGONG



Warrawong Nissan & Suzuki WARRAWONG

Warren Keelan Photography WOLLONGONG

Warrigal Blinds WARILLA

Warrigal Care ALBION PARK

Warrigal Employment WINDANG

Watershed Drug & Alcohol Recovery & Education Centre BERKELEY WAVE FM WARRAWONG

WEA Illawarra WOLLONGONG

Wealthinsure Centre WOLLONGONG

Wearco NSW UNANDERRA

Wellbeing & Event Management Services MOUNT PLEASANT

Welmec BOMADERRY

Wesley Vocational Institute WOLLONGONG

Westpac Banking Corporation - Wollongong WOLLONGONG

Wests Illawarra UNANDERRA

WFI WOLLONGONG

Whereabout Bookkeeping ALBION PARK

WHK Commercial Property UNANDERRA

Why Documentaries BULLI

Wideform Pty Ltd UNANDERRA

Wilsons Holden, Mitsubishi and Proton ALBION PARK RAIL

Wisdom Advertising & Design WOLLONGONG Wollcom Credit Management Services WOLLONGONG

Wollongong Central Management WOLLONGONG

Wollongong City Council WOLLONGONG

Wollongong City Motors WOLLONGONG

Wollongong City Security CRINGILA

Wollongong Courier Operations Pty Ltd UNANDERRA

Wollongong Drawing & Office Equipment WOLLONGONG

Wollongong First Aid FAIRY MEADOW

Wollongong Golf Club Ltd WOLLONGONG

Wollongong Legacy Group WOLLONGONG

Wollongong Linemarking Services Pty Ltd CORRIMAL

Wollongong Meals on Wheels Association IncNORTH WOLLONGONG

Wollongong Mini Storage UNANDERRA

Wollongong NRE Hawks GWYNNEVILLE

Wollongong Radio Doctor WOLLONGONG

Wollongong Surf & Leisure Resort FAIRY MEADOW

WorkCover NSW WOLLONGONG Workplace Learning Illawarra WOLLONGONG

Wray Owen Funeral Directors NOWRA

Your Financial Adviser WOLLONGONG

Yuranga WOLLONGONG




Annual Report2013

Level 1, 87-89 Market StreetWollongong NSW 2500T. 4229 4722 F. 4229 6392info@illwarrabusiness.com.auwww.illawarrabusiness.com.autwitter.com/IBC_Illawarrafacebook.com/Illawarra.Business

IBC Annual Report 2013

Documents

Transcript of IBC Annual Report 2013