Iasia 2014 Research as a partner in strategic decision making
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Research as a partner in strategic decision makingKoen Beirens, Training institute of the Federal Administration, Brussels, Belgium.
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Research within tifa
• Why did tifa start doing research?• Big data, but little time and resources to
analyse them• A lot of assumptions, but no confirmation• A need for change, but not always clear in
which direction
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From challenge to collaboration
Assumptions, questions and suggestions from trainers, project leaders, management and training responsibles
Diagnosis from “big data”: administrative data, external data bases
Search for academic partners
Collaboration agreement: win-win
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Current research projects
• Antecedents of drop-out in training
• Needs of young civil servants in ICT training
• Transfer of knowledge in low educated participants
• Intructional design and drop-out in e-learning
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Case 1: drop-out – The challenge
2010 2011 2012
<100%present 0.376022913256957 0.318671142493344 0.241190219345559
100% present 0.623977086743045 0.681328857506657 0.758809780654442
5.0%
15.0%
25.0%
35.0%
45.0%
55.0%
65.0%
75.0%
% full presence per year
% f
ull
pre
se
nc
e
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• Administrative data analysis:
Case 1: drop-out – The research (n=28074)
level A level B level C level D0.00%
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absent
present
<37 <47 <53 <650.00%
10.00%
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absent
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1-3 4-6 6-14 15+0.00%
10.00%
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30.00%
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absent
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Case 1: drop-out – The research (n=640)
• Questionnaire research:
Not agree Neutral Agree0%
5%
10%
15%
20%
25%
Value training for job
%d
rop
ou
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Not agree Neutral Agree0
0.02
0.04
0.06
0.08
0.1
0.12
Efforts of the supervisor
dro
po
ut
%
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Case 1: drop-out – The initiatives
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Case 2: Young civil servants and ICT-training – The challenge
ICT trainings Other trainings
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Case 2: Young civil servants and ICT-training – The research (1)
• Interviews• Improving the offer
Network learning for professionals with subject matter experts as trainers
Screening the ICT skills before training
Online coaching
Social media, movie design, sharepoint as new themes
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Case 2: Young civil servants and ICT-training – The research (2)
• Questionnaire researchStatement % agree % neutral % disagree
It is important that I’m involved in the decision on which themes are treated during a training
59 29 11
I prefer a training that focuses on all possibilities of a software
55 34 10
The TIFA offer should be more in line with the specific software I use for my work
38 32 30
The TIFA ICT-offer closely matches my needs 50 40 10
I prefer shorter ICT trainings than the current 4-day ICT trainings of TIFA
20 53 26
The TIFA offer on ICT is too limited for me. 32 52 16
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Case 2: Young civil servants and ICT-training – The research (3)
Not at all E-learning Training Discussions Ask colleague Try yourself
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Case 2: Young civil servants and ICT-training – The research (4)
Not at all E-learning Training Discussions Ask colleague Try yourself
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Case 2: Young civil servants and ICT-training – The intitiatives
• Revision of the offer:• Shorter trainings, more focussed on specific
problems• Collaborations with other institutions to
broaden the offer• Introduction of a screening test to determine
the skill level
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Added value of research
• « Prove » that • a problem truly exists• a method realy works• a practice has an added value
• New insights and innovative approaches • Link between theory and practice• Visibility and credibility of the organization
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Recommendations
• Use administrative data• Keep in touch• Keep in mind practical usability• Inform the organisation• Search for a win-win
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