IASA Puget Sound July 14 - Architect Responsibilities in the Cloud

© 2013-2014 Avanade Inc. All Rights Reserved.

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Architect Responsibilities in the Cloud07.21.2014

© 2013-2014 Avanade Inc. All Rights Reserved.© 2013-2014 Avanade Inc. All Rights Reserved. 2

Infrastructure Managed Services Solution Architect

Primary responsibility for Managed Services architecture supporting Avanade’s US Midwest business

A North America IaaS Subject Matter Expert

Introduction


Meet Avanade

We are a provider of business technology solutions and managed services

Committed to the Microsoft platform

Worldwide organization

Passionate about using technology to deliver results that matter

Founded on a unique alliance

Serving mid- to large organizations in all industries

© 2013-2014 Avanade Inc. All Rights Reserved. 4

Technology is digitizing business and changing how we work

Big

Dat

a

Social Computing

Mob

ility Cloud

Connected People embedding social in business processes creates new ways of working.

Connected Insightthrough the right data actioned at optimal velocity.

Connected Devices powered by continuous services which redefine the business processes.

Connected Systemsoptimizing a platform of commodity. Enabling a plat-form of differentiation. Crea-ting a platform of innovation.

Enterprises are harnessing digital technologies to create new products, services and customer experiences through digitized business models.


User Portal

Emerging Trend: Deliver IT as a Services Broker

Transform from being provider of IT services to being a services broker/enabler; partner with LOB on differentiated services that grow the business.

Focus on curating a services catalog that can be provided to the businessEnforce consistent practices for architecture, security, disaster recovery, performance, etc.Deliver expertise on service and data integration; vendor and sourcing management

Procurer

Provider

Curator

Public

Private

SaaS

Service CatalogSvc A

Svc B

Svc C

Svc F

…

CIO

Svc C

Svc A

Svc B

Sales

Mkt


Responsibility of the Architect in the Cloud

MarketingIt makes French Fries in small sizes. But wait! There’s more!

TechnologyTransition to workload focus, balancing reliance on platform features.

EngagementThe model evolves to take into account new relationships.

FutureEvolution and innovation, not prognostication.

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Marketing


2005

IBM Express e-mail security service is an easy, cost-effective way to enhance e-

mail security without any upfront investment or extra IT resources. It's designed to

help you clean up your e-mail by eliminating threats and increasing network

bandwidth. And because it's a service it requires minimal maintenance. You have

virtually nothing to do – or worry about. Just set it and forget it.


2007

IBM Express e-mail security service is an easy, cost-effective way to enhance e-

mail security without any upfront investment or extra IT resources. It's designed to

help you clean up your e-mail by eliminating threats and increasing network

bandwidth. And because it's a service it requires minimal maintenance. You have

virtually nothing to do – or worry about. Just set it and forget it.Amazon SimpleDB is easy to use and provides the core functionality of a database – real-time lookup and simple querying of structured data – without the operational complexity.


2008


2009


2010


2011


2012


2013


2014


2014

The cloud solves some elements of “how”.It provides access to scale and capability as an accelerator for both cost considerations and capability.

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Engagement

© 2013-2014 Avanade Inc. All Rights Reserved. 21Credit: Steve Nimmons 12/2013

Easier to focus on if we can simplify the model.


Plugging into the larger context of execution. BUs, Users,

Finance, etc. This is our reason for being!

Business

How work gets done. How relationships and activities are

structured, reported and executed.

Process

The right people, structures, assessed, organized, sustained, and teamed in the right way.

Capability

The software, information, and infrastructure architectures that frequently form the tactical elements of execution.

Systems

Business

Process

Systems

Capability


Business

Process

Systems

Capability


Progression of a Project

Program / PrioritizationNeed IdentificationPortfolio AnalysisBasic Business Context

Design / Develop / BuildArtifactsBusiness Case IterationCodeWrenchesTesting

Plan / AnalyzeRequirements Analysis

Design SpecificationBusiness Case Iteration

Cloud Starts Here!

Beware Vendor-Based Requirements!


Many customers are finding that the move to cloud forces maturity as it introduces a service with defined commitments and expectations.

Governance also becomes a significant concern that an organization may or may not have dealt with in multi-sourced environments!

Support / OperationsThe cloud can sometimes force change in operations!

ImplementDeploy

(Some Organizations use SDLC adaptations with later test cycles)

EvaluationContinuous ImprovementKnowledge Management

Cloud Boundaries are Here *-ish


Barriers to the Cloud

• 2013 Survey and Assessment by Accenture Research

Data Security and Privacy• Government / Banking / Retail

Legacy Applications• Government, Health, Retail, Insurance, Utilities

Regulatory Compliance• Health, FS Industries, Energy, Pharmaceutical

Conservative IT Adoption• Utilities, Retail

Unknown Reliability• Retail, Banking

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Technology


Security should be a key quality attribute at the start, not a bolt-on.

Understanding key approaches to PII tagging / management together with solving I&AM trust is a gateway for businesses transitioning adoption “stages”.

Access security measures address data in transit. How is the data stored and accessed? Who owns the key?

1 MaturityOperational integration with holistic cost management and business GTM alignment.

2 WidespreadUse

Cloud technologies are integrated into the service landscape. BU Commitment alignment.

3 Early AdoptionProject based acquisition, typically with incomplete service catalog integration.


You cannot manage what you cannot monitor.

Technological Operational Commercial

Corollary:You cannot remediate what you cannot test.


Most cloud evolutions and innovations are realized at the ‘workload’ level.

Platform

Workloads

Application


Cloud economics are realized with cloud behavior.

ManagementEfficiencies

Consumption-Driven Provisioning

Platform Cost Optimization (Mature beyond IaaS)


Capacity Management and Business Continuity are pervasive decisions in- and above-the-cloud.

What happens when the cloud fails?Does your cloud management strategy provide for capacity spikes? In budgets? In management?

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Future


Evolution, Not Prognostication

• Strong business drive for CIO / IT alignment to business driven priorities.– Recognized business stakeholder direct cloud acquisition as early as 2010 in “Data

in the Cloud: Best Practices to Proactively Engage the Business in Data Management Planning”

• Big Data / Analytics is “Today” with Cloud Services– For many companies the Internet of Things adds scale to the challenge.– In a consumption model, the pendulum starts to “swing back” into the economy of

identifying and storing/propagating only “useful” data.– Cognitive computing advances exponentially. (Natural Language, Vis, Inference,

Machine Learning)


Evolution, Not Prognostication

• Conservative businesses continue to make the move to cloud services.– Try / Harvest / Amplify / Challenge– Accenture 2012: “The Architecture Albatross” in the Future of POS Architecture– Companies motivated to neutralize competitive advantage and/or mimic cost

reduction of early cloud adopters.

• Additional application cycles validating and providing a stronger business case for the consumption of “higher value” PaaS integration.

• Continued movement to consolidation away from on premise software.


Questions?

IASA Puget Sound July 14 - Architect Responsibilities in the Cloud

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