Iain Sherriff

Head of Transportation

Smartcard Delivery

Scottish TransportScottish TransportSmartcard ProjectSmartcard Project

Initiate Project to deliverInitiate Project to deliver

Large scale bus ticketing systemLarge scale bus ticketing system

InteroperableInteroperable

ElectronicElectronic

Concessionary TravelConcessionary Travel

Forward RouteForward Route

NationalNational

MultiModalMultiModal

Scottish TransportScottish TransportSmartcard ProjectSmartcard Project

NIMECNIMECNational

Interoperable

MultiModal

Electronic

ConcessionaryTravel Ticket Validation Infrastructure Project

NIMECNIMEC

MINCEMINCE

MultiModal

Interoperable

National

Concessionary

Electronic

TATTIESTATTIES

Transport

And

Travel

Ticketing

Infrastructure

Exclusively 4Senior citizens

NIMECNIMEC

NIMECNIMEC

OpportunitiesOpportunities

Available BudgetAvailable Budget

Current SmartCard initiatives as a base Current SmartCard initiatives as a base

Common Benefits- national management of Common Benefits- national management of generation factorsgeneration factors

Exploitation of Real-Time Information technologyExploitation of Real-Time Information technology

Requirement for audit systemRequirement for audit system

Improved apportionment of costsImproved apportionment of costs

NIMECNIMECThreatsThreats

Management of Social Transport demand and Management of Social Transport demand and capacitycapacityChanges to Passenger movement patternsChanges to Passenger movement patternsDifficult to implement audit rulesDifficult to implement audit rulesInformation OwnershipInformation OwnershipExisting Proprietary and Legacy systemsExisting Proprietary and Legacy systemsNumber of concessionary schemesNumber of concessionary schemesFailure of all parties to engageFailure of all parties to engageAvailability of an Affordable Transport StandardAvailability of an Affordable Transport Standard

NIMECNIMECKey ActorsKey Actors The MinisterScottish Executive*Scottish Transport Authority*Regional Partnerships (existing and new)*SCASCCOSLA*Individual Local Authorities Bus Operators/CPT*ITSO*DfTNSCPSmartcard IT/IS providersSoftware Transaction Clearing HousesPublic Transport IT/IS providersETM/ Bus Hardware and Software Suppliers

* Key Partners

 

NIMECNIMEC

Policy & FundingPolicy & Funding

Concessionary changesConcessionary changes

Organisational changesOrganisational changes

Number of Concessions and definitionsNumber of Concessions and definitions

Funding Exists……..Funding Exists……..

………….but for how long?.but for how long?

Business Plan and Funding AllocationBusiness Plan and Funding Allocation

NIMECNIMEC

Geographic Area/ Included AuthoritiesGeographic Area/ Included Authorities

East Coast CorridorEast Coast Corridor

Existing Card IssuanceExisting Card Issuance

ETM AvailabilityETM Availability

NIMECNIMECInfrastructureInfrastructureAcceptable technology routes to be statedAcceptable technology routes to be stated

On-Bus Hardware/ SoftwareOn-Bus Hardware/ Software

Back Office Hardware/ SoftwareBack Office Hardware/ Software

Clearing House Hardware/ SoftwareClearing House Hardware/ Software

Card TechnologyCard Technology

ETM hardware and software to be procured by ETM hardware and software to be procured by Bus OperatorsBus Operators

As many suppliers as possibleAs many suppliers as possible

NIMECNIMECReconciliation & Data ManagementReconciliation & Data Management

Back Office Management covers all Data Back Office Management covers all Data Management and exchange Management and exchange Issues Issues including including

Transaction HandlingTransaction Handling

ReimbursementReimbursement

Data OwnershipData Ownership

Data Analysis DefinitionsData Analysis Definitions

OrganisationOrganisation

ProcessesProcesses

Security IssuesSecurity Issues

NIMECNIMEC

StandardsStandards

ITSOITSO

DfTDfT

SCASCSCASC

NSCPNSCP

NIMECNIMEC

Operational ImpactsOperational ImpactsCapacity issuesCapacity issues

Changes to Passenger movement patternsChanges to Passenger movement patterns

Opportunity exists for improved Capacity Opportunity exists for improved Capacity PlanningPlanning

ReimbursementReimbursement

Readiness of Suppliers and pinchpoints Readiness of Suppliers and pinchpoints

RTI to give better dataRTI to give better data

Improved service managementImproved service management

NIMECNIMECScheme Management - Current (Phase 0)Scheme Management - Current (Phase 0)

Scottish Exec Overall Direction and Funding

SCASC Local Direction and Local Authority

ESP Consulting Phase 0 Delivery.

Suppliers and Technology ETM SmartCard Technology

Local Authorities COSLA “TRANS” Regional Partnerships SCASC

Industry Standards ITSO NSCP DfT

Bus Operators CPT

Progress Reporting and Management

Review, Steering and Consensus Building.

SCASC Transport Working Group

Transport Steering

NIMECNIMECScheme Management - Phase 1Scheme Management - Phase 1

Project Board

Project Director

Finance Administration and Legal (Procurement and Budgetary control)

Policy and Communications (National, Local & Organisational levels)

Transport Public & Private

Sectors (Common Sense and Reality checks)

IT/IS

(Technical and Specification control)

Scottish Executive Overall Control

NIMECNIMEC

Phase 2 - Forward Route.Phase 2 - Forward Route.A mechanism is required for subsequent A mechanism is required for subsequent Buy-in by;Buy-in by;

Smaller coach CompaniesSmaller coach Companies

Legacy Systems Legacy Systems

Non-East Coast Partners Non-East Coast Partners

All other Phase1/ Phase 2 PartnersAll other Phase1/ Phase 2 Partners

technology can be very useful . . but

don’t get carried away !

WHAT ARE THE ISSUES ?

• Objectives are not technical• Better services to users• Better quality of life• Better environment

• Watch the language – Explain things !• Seen to be reliable, accurate, timely and

accessible• Useful !

explain things !

be accurate

be useful

can cause frustration !

TECHNICAL ISSUES

• Compatibility – people & machines

• Open, modular, flexible systems

• Common standards & protocols

• The right applications for the right objectives

• Delivering the right product

TECHNICAL ISSUES

• Integration must be end to end

• Many applications are point solutions

• Solution integration needs a big picture view

• Good project management is vital

• Integration has to go beyond transport

GOVERNMENT SUPPORT FOR ITS

• ITS plays a significant part in Government’s transport vision

• 10 year plan confirms commitment to encouraging and enabling greater adoption of technology to transport

• Government recognises crucial role of ITS in delivering their transport vision

• Urban areas especially important

• ITS is the glue that holds urban framework together

• Creation of demonstration projects

. . . but needs

• A willingness to work together

Across geographic areas

Across Local Authorities

Across public and private sectors

• A willingness to be flexible and accommodating

• Determination to deliver quality services

“ Some people see things that are

and say why ?

I see things that never were

and say why not? “

George Bernard Shaw

Our New Motto ?