I - World Economic · Web view2014/05/01 · Executive Opinion Survey 2014 The...
Transcript of I - World Economic · Web view2014/05/01 · Executive Opinion Survey 2014 The...
Executive Opinion Survey 2014The Global Competitiveness Report 2014-2015 of the World Economic ForumEditorProfessor Klaus Schwab, World Economic Forum
CONFIDENTIALSurvey responses are confidential and individual responses are not identified
Surveys will be processed until 1 May 2014
Partner Institute
Interviewer ID code
Administration method E-mail Mail Telephone Face-to-face Other specify For Partner Institute use only
What Is The Global Competitiveness Report?The World Economic Forum’s Global Competitiveness Report (GCR) (www.weforum.org /gcr ) is widely recognized as the world’s leading cross-country comparison of factors affecting economic competitiveness and growth. First released in 1979, the Report provides the most comprehensive assessment of competitiveness of over 140 economies.
What Is the Executive Opinion Survey?The Executive Opinion Survey is a major component of The Global Competitiveness Report and provides the key ingredient that turns the Report into a representative annual measure of a nation’s economic environment and its ability to achieve sustained growth. The Survey gathers valuable information on a broad range of variables for which hard data sources are scarce or non-existent. The results of the Executive Opinion Survey are also a key ingredient for our other report series, such as The Global Information Technology Report, The Travel & Tourism Competitiveness Report, The Global Enabling Trade Report, The Financial Development Report and The Global Gender Gap Report.
Guidelines for completing the Executive Opinion Survey
If you do not know the answer to a question or if the question does not apply, please leave it blank.
Please note that all questions referring to “in your country” denote the country in which you currently work.
Please answer the questions in view of the situation in your country in international comparison.
Confidentiality: we realize that some of the questions address potentially sensitive information. Confidentiality of survey respondents is ensured.
This survey requires roughly 40 minutes to complete.
I. About Your Company1.01 In what country, state/province and city do you currently work? Country: State/Province: City:
1.02 In what country, state/province and city are your company's global headquarters?Country: State/Province: City:
1.03 Are you a citizen of the country in which you work? Yes No
1.04 Did you complete the Executive Opinion Survey last year (EOS 2013)? Yes No
1.05 What is your company’s approximate number of employees in the country in which you work? < 50 50–150 151–500
501–1,000 1,001– 5,000 > 5,000
1.06 In the last financial year, what were your company's approximate total revenues in the country in which you work?
Up to US$ 20,000 Over US$ 20,000, up to US$ 100,000 Over US$ 100,000, up to US$ 500,000 Over US$ 500,000, up to US$ 1 million
Over US$ 1 million, up to US$ 10 million Over US$ 10 million, up to US$ 100 million Over US$ 100 million, up to US$ 1 billion Over US$ 1 billion
1.07 Please indicate (roughly) the percentage of your company that is: Owned by the domestic private sector:
State-owned:
Foreign-owned:
%
%
%
Survey responses are confidential and individual responses are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions referring to “in your country” denote the country in which you currently work.
1.08 How much of your company’s revenue in your country is generated by exports? None 25% or less26-50%Over 50%
1.09 What is your company's main activity (please select only one response):Agriculture Industry Services
Agriculture, Hunting, Forestry and Fishing
Mining/Quarrying Oil and Gas Extraction Electricity, Gas and Water
Supply Construction
ManufacturingRefined Petroleum Products,
Coke and Nuclear Fuel Food Products and Beverages Textiles and Apparel Chemicals Basic Metals Pharmaceuticals, Biotechnology
and Medical Devices Aerospace and Defence Automobiles, Other Motor
Vehicles and Transport Equipment Information Technology and
Telecommunications Equipment Other Electronics Other Manufacturing
Wholesale and Retail Trade Hotels and Restaurants Other Travel and Tourism-
related Services Logistics and Transport Telecommunications Computer and Software
Services Financial Services including
Insurance Real Estate Business Services Engineering Health Services Media and Entertainment Other Services
Not classifiable by the above. Please specify:
Survey responses are confidential and individual responses are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions referring to “in your country” denote the country in which you currently work.
InstructionsMany of the questions ask you to tick a box number according to your opinion (using a circle, “” or “”). If you do not know the answer, please do not mark any number. Most questions appear in the following format:
9.16 In your country, how strong is the protection of intellectual property, including anti-counterfeiting measures?
Extremely weak 1 2 3 4 5 6 7 Extremely strong
Circling 1: means you completely agree with the answer on the left-hand side Circling 2: means you largely agree with the answer on the left-hand sideCircling 3: means you somewhat agree with the answer on the left-hand sideCircling 4: means your opinion is indifferent between the two answersCircling 5: means you somewhat agree with the answer on the right-hand sideCircling 6: means you largely agree with the answer on the right-hand sideCircling 7: means you completely agree with the answer on the right-hand side
Please circle only one number per question unless specified otherwise.
II. Overall Perceptions of Your Economy2.01 How would you describe the outlook for your country’s economy in the next 12 months?
Will be in a recession 1 2 3 4 5 6 7 Will have strong growth
2.02 In your country, to what extent does the threat of terrorism impose costs on businesses?To a great extent 1 2 3 4 5 6 7 Not at all
2.03 In your country, to what extent does the incidence of crime and violence impose costs on businesses?
To a great extent 1 2 3 4 5 6 7 Not at all
2.04 In your country, to what extent does organized crime (mafia-oriented racketeering, extortion) impose costs on businesses?
To a great extent 1 2 3 4 5 6 7 Not at all
2.05 In your country, how much economic activity would you estimate to be undeclared or unregistered?
Most economic activity is undeclared or unregistered
1 2 3 4 5 6 7 Most economic activity is declared or registered
2.06 In your country, how would you best characterize relations between business and government? Highly confrontational 1 2 3 4 5 6 7 Highly cooperative
2.07 From the following list, please select the five most problematic factors for doing business in your country and rank these five factors from 1 (most problematic) to 5:a. Access to financing i. Government instability/coupsb. Restrictive labour regulations j. Crime and theftc. Foreign currency regulations k. Corruptiond. Inadequate supply of infrastructure l. Complexity of tax regulationse. Inefficient government bureaucracy m. Tax ratesf. Inadequately educated workforce n. Inflationg. Poor work ethic in the labour force o. Poor public healthh. Policy instability p. Insufficient capacity to innovate
Survey responses are confidential and individual responses are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions referring to “in your country” denote the country in which you currently work.
2.08 From the following list, please select the five global risks that you are the most concerned about for doing business in your country and rank these five factors from 1 (of highest concern) to 5 (of lowest concern):a. Fiscal crises in key economies k. Violent interstate conflict with regional
consequencesb. Failure of a major financial mechanism or
institutionl. Escalation of economic and resource
nationalizationc. Liquidity crises m. Food crisesd. Oil price shock to the global economy n. Pandemic outbreake. Prolonged neglect of critical
infrastructure and its development needso. Profound political and social instability
f. Greater incidence of environmentally related events (weather, natural catastrophes, manmade catastrophes)
p. Breakdown of critical information infrastructure and networks
g. Water crises q. Escalation in large-scale cyber attacksh. Failure of climate change mitigation and
adaptationr. Massive incident of data fraud/theft
i. Major escalation in organized crime and illicit trade
s. Mismanaged urbanization
j. Large-scale terrorist attacks
III. Infrastructure3.01 How would you assess general infrastructure (e.g. transport, telephony and energy) in your country?
Extremely underdeveloped – among the worst in the world
1 2 3 4 5 6 7 Extensive and efficient – among the best in the world
3.02 In your country, how would you assess the following aspects of transport infrastructure?Extremely underdeveloped – among the worst in the world
1 2 3 4 5 6 7 Extensive and efficient – among the best in the world
a. Roads
b. Railroad system
c. Air transport infrastructure
d. Seaports (for landlocked countries – please assess access to seaports)
3.03 In your country, to what extent does the air transport network provide connections to foreign markets?
Not at all 1 2 3 4 5 6 7 To a great extent
3.04 In your country, to what extent does your national ground transport network (e.g. buses, trains, trucks, taxis, etc.) offer efficient transportation?
Not at all 1 2 3 4 5 6 7 To a great extent
3.05 In your country, how would you assess the reliability of the electricity supply (lack of interruptions and lack of voltage fluctuations)?
Not reliable at all 1 2 3 4 5 6 7 Extremely reliable
3.06 In your country, how efficient is the postal system?Not efficient at all 1 2 3 4 5 6 7 Extremely efficient
3.07 In your country, how efficient are changes between different modes of transport (e.g. from port to rail or airport to roads)?
Not efficient at all 1 2 3 4 5 6 7 Extremely efficient
Survey responses are confidential and individual responses are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions referring to “in your country” denote the country in which you currently work.
IV. Innovation and Technology4.01 In your country, to what extent are the latest technologies available?
Not available at all 1 2 3 4 5 6 7 Widely available
4.02 In your country, to what extent do businesses adopt new technology? Not at all 1 2 3 4 5 6 7 Adopt extensively
4.03 To what extent does foreign direct investment (FDI) bring new technology into your country? Not at all 1 2 3 4 5 6 7 To a great extent – FDI is a
key source of new technology
4.04 In your country, how would you assess the quality of scientific research institutions? Extremely poor – among the
worst in the world1 2 3 4 5 6 7 Extremely good – among the
best in the world
4.05 In your country, to what extent do business and universities collaborate on research and development (R&D)?
Do not collaborate at all 1 2 3 4 5 6 7 Collaborate extensively
4.06 In your country, how is a failed entrepreneurial project regarded? As an embarrassment 1 2 3 4 5 6 7 As a valuable learning
experience
4.07 In your country, to what extent do government purchasing decisions foster innovation?Not at all 1 2 3 4 5 6 7 To a great extent
4.08 In your country, to what extent does the public sector innovate in providing goods and services? Not at all 1 2 3 4 5 6 7 To a great extent
4.09 In your country, to what extent can new companies with innovative ideas grow?
Not at all 1 2 3 4 5 6 7 Such companies are among the fastest-growing companies
4.10 In your country, how successful is the government in promoting the use of information and communication technologies (ICTs)?
Not successful at all 1 2 3 4 5 6 7 Extremely successful
4.11 In your country, to what extent do ICTs enable access for all citizens to basic services (e.g. health, education, financial services, etc.)?
Not at all 1 2 3 4 5 6 7 To a great extent
4.12 To what extent does the government have a clear implementation plan for utilizing ICTs to improve your country's overall competitiveness?
No plan 1 2 3 4 5 6 7 Clear plan
4.13 In your country, to what extent does the use of ICTs by the government improve the quality of government services to citizens?
Not at all 1 2 3 4 5 6 7 To a great extent
4.14 How developed are your country’s laws relating to the use of ICTs (e.g. electronic commerce, digital signatures, consumer protection)?
Not developed at all 1 2 3 4 5 6 7 Extremely well-developed
4.15 In your country, to what extent do ICTs enable new business models? Not at all 1 2 3 4 5 6 7 To a great extent
Survey responses are confidential and individual responses are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions referring to “in your country” denote the country in which you currently work.
4.16 In your country, to what extent do ICTs enable new organizational models (e.g. virtual teams, remote working, telecommuting) within businesses?
Not at all 1 2 3 4 5 6 7 To a great extent
4.17 In your country, to what extent does the existing Internet bandwidth capacity limit businesses to perform their activities or embark on new business opportunities?
Limits extensively 1 2 3 4 5 6 7 Does not limit at all
4.18 In your country, to what extent do businesses use ICTs for transactions with other businesses?
Not at all 1 2 3 4 5 6 7 To a great extent
4.19 In your country, to what extent do businesses use the Internet for selling their goods and services to consumers?
Not at all 1 2 3 4 5 6 7 To a great extent
4.20 In your country, how widespread is Internet access in schools?Non-existent 1 2 3 4 5 6 7 Extremely widespread
4.21 In your country, how widely used are virtual social networks (e.g. Facebook, Twitter, LinkedIn)?
Not used at all 1 2 3 4 5 6 7 Widely used
V. Financial Environment5.01 In your country, how would you assess the level of sophistication of financial markets?
Poor – among the worst in the world
1 2 3 4 5 6 7 Excellent – among the best in the world
5.02 In your country, to what extent are financial services affordable for businesses?Not affordable at all 1 2 3 4 5 6 7 Affordable
5.03 In your country, to what extent does the financial sector provide a wide range of financial products and services to businesses?
Not at all 1 2 3 4 5 6 7 Provides a wide variety
5.04 In your country, how would you assess the soundness of banks?Extremely low – banks may
require recapitalization 1 2 3 4 5 6 7 Extremely high – banks are
generally healthy with sound balance sheets
5.05 In your country, how easy is it to obtain a bank loan with only a good business plan and no collateral?
Extremely difficult 1 2 3 4 5 6 7 Extremely easy
5.06 In your country, how easy is it for entrepreneurs with innovative but risky projects to find venture capital?
Extremely difficult 1 2 3 4 5 6 7 Extremely easy
5.07 In your country, how easy is it for companies to obtain financing for business development? Extremely difficult 1 2 3 4 5 6 7 Extremely easy
5.08 In your country, how easy is it for companies to raise money by issuing shares on the stock market?
Extremely difficult 1 2 3 4 5 6 7 Extremely easy
5.09 In your country, how effective are the regulation and supervision of securities exchanges? Not at all effective 1 2 3 4 5 6 7 Extremely effective
Survey responses are confidential and individual responses are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions referring to “in your country” denote the country in which you currently work.
5.10 In your country, how strong are financial auditing and reporting standards?Extremely weak 1 2 3 4 5 6 7 Extremely strong
5.11 In your country, to what extent are the interests of minority shareholders protected by the legal system?
Not protected at all 1 2 3 4 5 6 7 Fully protected
VI. Foreign Trade and Investment 6.01 From the following list, please select the five most problematic factors when exporting from your country and rank these five factors from 1 (most problematic) to 5:a. Identifying potential markets and buyersb. Access to trade financec. Access to imported inputs at competitive pricesd. Inappropriate production technology and skillse. Difficulties in meeting quality/quantity requirements of buyersf. High cost or delays caused by domestic transportationg. High cost or delays caused by international transportationh. Burdensome procedures at foreign bordersi. Technical requirements and standards abroadj. Rules of origin requirements abroadk. Tariff barriers abroadl. Corruption at foreign borders
6.02 From the following list, please select the five most problematic factors when importing into your country and rank these five factors from 1 (most problematic) to 5:a. Tariffs b. Burdensome import proceduresc. Corruption at the borderd. High cost or delays caused by international transportation e. High cost or delays caused by domestic transportationf. Inappropriate telecommunications infrastructureg. Domestic technical requirements and standards h. Crime and theft
6.03 In your country, to what extent do non-tariff barriers (e.g. health and product standards, technical and labelling requirements, etc.) limit the ability of imported goods to compete in the domestic market?
Strongly limit 1 2 3 4 5 6 7 Do not limit at all
6.04 In your country, to what extent does the time necessary for border clearance fluctuate when importing goods?
Fluctuates significantly 1 2 3 4 5 6 7 Is extremely stable
6.05 In your country, how efficient are the customs procedures (related to the entry and exit of merchandise)?
Not efficient at all 1 2 3 4 5 6 7 Extremely efficient
6.06 In your country, how easy is it to obtain trade finance at affordable cost (e.g. trade credit insurance, letters of credit, bank acceptances, advance payments, open account arrangements, etc.)?
Extremely difficult 1 2 3 4 5 6 7 Extremely easy
6.07 In your country, how prevalent is foreign ownership of companies? Extremely rare 1 2 3 4 5 6 7 Highly prevalent
Survey responses are confidential and individual responses are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions referring to “in your country” denote the country in which you currently work.
6.08 In your country, to what extent do rules and regulations encourage or discourage foreign direct investment (FDI)?
Strongly discourage FDI 1 2 3 4 5 6 7 Strongly encourage FDI
VII. Domestic Competition7.01 In your country, how intense is competition in the local markets?
Not intense at all 1 2 3 4 5 6 7 Extremely intense
7.02 In your country, how do buyers make purchasing decisions? Based solely on the lowest
price1 2 3 4 5 6 7 Based on a sophisticated analysis
of performance attributes
7.03 In your country, how numerous are local suppliers?Largely non-existent 1 2 3 4 5 6 7 Extremely numerous
7.04 In your country, how would you assess the quality of local suppliers?Extremely poor quality 1 2 3 4 5 6 7 Extremely high quality
7.05 In your country, to what extent does anti-monopoly policy promote competition? Does not promote
competition1 2 3 4 5 6 7 Effectively promotes
competition
7.06 In your country, how would you characterize corporate activity? Dominated by a few
business groups1 2 3 4 5 6 7 Spread among many firms
7.07 In your country, how widespread are well-developed and deep clusters (geographic concentrations of firms, suppliers, producers of related products and services, and specialized institutions in a particular field)?
Non-existent 1 2 3 4 5 6 7 Widespread in many fields
7.08 In your country, to what extent are high-quality, specialized training services available? Not available at all 1 2 3 4 5 6 7 Widely available
VIII. Company Operations and Strategy8.01 What is the competitive advantage of your country's companies in international markets based upon?
Low-cost labour or natural resources
1 2 3 4 5 6 7 Unique products and processes
8.02 In your country, do companies have a narrow or broad presence in the value chain?Narrow, primarily involved
in individual steps of the value chain (e.g. resource
extraction or production)
1 2 3 4 5 6 7 Broad, present across the entire value chain (e.g. including production and marketing, distribution, design, etc.)
8.03 In your country, to what extent do companies spend on research and development (R&D)?Do not spend on R&D 1 2 3 4 5 6 7 Spend heavily on R&D
8.04 In your country, to what extent do companies have the capacity to innovate?Not at all 1 2 3 4 5 6 7 To a great extent
8.05 In your country, how sophisticated are production processes?Not at all – labour-intensive
or old technology 1 2 3 4 5 6 7 Highly – technology and
knowledge intensive
Survey responses are confidential and individual responses are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions referring to “in your country” denote the country in which you currently work.
8.06 In your country, to what extent do companies use sophisticated marketing tools and techniques?Not at all 1 2 3 4 5 6 7 To a great extent
8.07 In your country, to what extent do companies introduce new business models, organizational structures or designs that allow them to differentiate their goods (products and services) in the market?
Not at all 1 2 3 4 5 6 7 Extensively
8.08 In your country, how well do companies treat customers? Indifferent to customer
satisfaction1 2 3 4 5 6 7 Highly responsive to customers
and seek customer retention
8.09 To what extent are international distribution and marketing from your country owned and controlled by domestic companies?
Not at all – they take place through foreign companies
1 2 3 4 5 6 7 To a great extent – they are primarily owned and controlled by domestic companies
8.10 In your country, how do you assess the willingness to delegate authority to subordinates? Not willing at all – senior
management takes all important decisions
1 2 3 4 5 6 7 Very willing – authority is mostly delegated to business unit heads and other lower-level managers
8.11 In your country, to what extent is executive compensation based on performance rather than fixed salaries?
Not at all – based on fixed salaries
1 2 3 4 5 6 7 To a great extent – based on performance using bonuses or equity compensation
8.12 In your country, who holds senior management positions?Usually relatives or friends
without regard to merit1 2 3 4 5 6 7 Mostly professional managers
chosen for merit and qualifications
8.13 In your country, how would you characterize corporate governance by investors and boards of directors?
Management has little accountability to investors and
boards
1 2 3 4 5 6 7 Management is highly accountable to investors and boards
8.14 In your country, to what extent do companies have sophisticated supply chains in place (e.g. strategic alliances with suppliers, risk management, products standards, etc.)?
Not at all 1 2 3 4 5 6 7 To a great extent
IX. Government and Public Institutions9.01 How effective is your national parliament/congress as a law-making institution?
Not effective at all – among the worst in the world
1 2 3 4 5 6 7 Extremely effective – among the best in the world
9.02 In your country, how efficient is the legal framework for private businesses in settling disputes? Extremely inefficient 1 2 3 4 5 6 7 Extremely efficient
9.03 In your country, how easy is it for private businesses to challenge government actions and/or regulations through the legal system?
Extremely difficult 1 2 3 4 5 6 7 Extremely easy
9.04 In your country, how would you rate the ethical standards of politicians?Extremely low 1 2 3 4 5 6 7 Extremely high
Survey responses are confidential and individual responses are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions referring to “in your country” denote the country in which you currently work.
9.05 In your country, to what extent are government reforms implemented efficiently?Not at all – reforms are
never implemented1 2 3 4 5 6 7 To a great extent – reforms are
always implemented efficiently
9.06 In your country, how would you rate the ability of politicians to govern? Not at all effective 1 2 3 4 5 6 7 Extremely effective
9.07 In your country, to what extent do government officials show favouritism to well-connected firms and individuals when deciding upon policies and contracts?
Always show favouritism 1 2 3 4 5 6 7 Never show favouritism
9.08 In your country, how efficiently does the government spend public revenue? Extremely inefficient 1 2 3 4 5 6 7 Extremely efficient in providing
goods and services
9.09 In your country, to what extent do taxes reduce the incentive to work? Significantly reduce the
incentive to work1 2 3 4 5 6 7 Does not reduce incentive to
work at all
9.10 In your country, to what extent do taxes reduce the incentive to invest?Significantly reduce the
incentive to invest1 2 3 4 5 6 7 Does not reduce the incentive
to invest at all
9.11 In your country, to what extent do government subsidies and/or tax breaks distort competition?Significantly distort
competition1 2 3 4 5 6 7 Do not distort competition
9.12 In your country, how would you assess the agricultural policy?Excessively burdensome
for the economy1 2 3 4 5 6 7 Balances well the interests of
taxpayers, consumers and producers
9.13 In your country, how burdensome is it for businesses to comply with governmental administrative requirements (e.g. permits, regulations, reporting)?
Extremely burdensome 1 2 3 4 5 6 7 Not burdensome at all
9.14 In your country, how easy is it for businesses to obtain information about changes in government policies and regulations affecting their activities?
Extremely difficult 1 2 3 4 5 6 7 Extremely easy
9.15 In your country, how strong is the protection of property rights, including financial assets?
Extremely weak 1 2 3 4 5 6 7 Extremely strong
9.16 In your country, how strong is the protection of intellectual property, including anti-counterfeiting measures?
Extremely weak 1 2 3 4 5 6 7 Extremely strong
9.17 In your country, how effective are the government’s efforts to address income inequality?Not effective at all 1 2 3 4 5 6 7 Extremely effective
9.18 In your country, how free is the press?Totally restricted 1 2 3 4 5 6 7 Completely free
9.19 In your country, how restricted is online content? Totally restricted 1 2 3 4 5 6 7 Not restricted at all
9.20 In your country, to what extent can police services be relied upon to enforce law and order?Cannot be relied upon at 1 2 3 4 5 6 7 Can be completely relied upon
Survey responses are confidential and individual responses are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions referring to “in your country” denote the country in which you currently work.
allX. Education and Human Capital10.01 How well does the educational system in your country meet the needs of a competitive economy?
Not well at all 1 2 3 4 5 6 7 Extremely well
10.02 In your country, how would you assess the following: Extremely poor – among the worst in the
world1 2 3 4 5 6 7 Excellent – among
the best in the worlda. Quality of primary schoolsb. Quality of math and science educationc. Quality of business schools
10.03 In your country, how easy is it for companies to find employees with the required skills for their business needs?
Extremely difficult 1 2 3 4 5 6 7 Extremely easy
10.04 Does your country retain talented people?
The best and brightest leave to pursue opportunities in
other countries
1 2 3 4 5 6 7 The best and brightest stay and pursue opportunities in the country
10.05 Does your country attract talented people from abroad?
Not at all 1 2 3 4 5 6 7 Attracts the best and brightest from around the world
10.06 In your country, to what extent are scientists and engineers available?Not at all 1 2 3 4 5 6 7 Widely available
10.07 In your country, how would you characterize the hiring and firing of workers?Heavily impeded by
regulations1 2 3 4 5 6 7 Extremely flexible
10.08 In your country, how would you characterize labour-employer relations? Generally confrontational 1 2 3 4 5 6 7 Generally cooperative
10.09 In your country, how are wages generally set?By a centralized bargaining
process1 2 3 4 5 6 7 By each individual company
10.10 In your country, to what extent is pay related to worker productivity? Not related to worker
productivity1 2 3 4 5 6 7 Strongly related to worker
productivity
10.11 In your country, to what extent does labour regulation impede the hiring of foreign labour?Impedes heavily 1 2 3 4 5 6 7 Does not impede at all
10.12 In your country, to what extent do companies invest in training and employee development?Not at all 1 2 3 4 5 6 7 To a great extent
10.13 In your country, for similar work, to what extent are wages for women equal to those of men?Not at all – significantly
below those of men1 2 3 4 5 6 7 Fully – equal to those of men
10.14 In your country, to what extent do businesses provide women the same opportunities as men to rise to positions of leadership?
Not at all – women have no opportunities to rise to positions of leadership
1 2 3 4 5 6 7 Extensive – women have equal opportunities to rise to positions of leadership
Survey responses are confidential and individual responses are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions referring to “in your country” denote the country in which you currently work.
10.15 In your country, to what extent does a formal social safety net provide protection for the general population from economic insecurity in the event of job loss or disability?
Not at all 1 2 3 4 5 6 7 Provides full protection
XI. Corruption, Ethics and Social Responsibility11.01 In your country, to what extent is the judiciary independent from influences of members of government, citizens or firms?
Heavily influenced 1 2 3 4 5 6 7 Entirely independent
11.02 In your country, how effective are the government’s efforts to combat corruption and bribery?Not effective at all 1 2 3 4 5 6 7 Extremely effective
11.03 In your country, how common is diversion of public funds to companies, individuals or groups due to corruption?
Very commonly occurs 1 2 3 4 5 6 7 Never occurs
11.04 In your country, how common is it for companies to make undocumented extra payments or bribes in connection with the following:
Very commonly occurs 1 2 3 4 5 6 7 Never occurs
a. Imports and exports
b. Public utilities (e.g. telephone, electricity)
c. Tax payments
d. Awarding of public contracts and licences
e. Obtaining favourable judicial decisions
11.05 In your country, how would you rate the corporate ethics of companies (ethical behaviour in interactions with public officials, politicians and other firms)?
Extremely poor – among the worst in the world
1 2 3 4 5 6 7 Excellent – among the best in the world
11.06 In your country, to what extent do individuals have the opportunity to improve their economic situation through their personal efforts regardless of the socioeconomic status of their parents?
Little opportunity exists to improve one’s economic
situation
1 2 3 4 5 6 7 Significant opportunity exists to improve one’s economic situation
XII. Travel and Tourism12.01 When senior executives visit your country for the first time for business purposes, how likely are you to recommend extending their trip for leisure purposes?
Very unlikely 1 2 3 4 5 6 7 Very likely
12.02 What is the attitude of the population in your country towards foreign visitors?Extremely unfriendly 1 2 3 4 5 6 7 Extremely friendly
12.03 How high of a priority is the development of the travel and tourism industry for the government of your country?
Not a priority at all 1 2 3 4 5 6 7 A top priority
12.04 How effective is your country’s marketing and branding campaigns in attracting tourists?Not effective at all 1 2 3 4 5 6 7 Extremely effective
Survey responses are confidential and individual responses are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions referring to “in your country” denote the country in which you currently work.
12.05 How effective are your government’s efforts to ensure that the Travel & Tourism sector is being developed in a sustainable way?Very ineffective – development
of the sector does not take into account issues related to
environmental protection and sustainable development
1 2 3 4 5 6 7 Very effective – issues related to environmental protection and sustainable development are at the core of the government’s strategy
XIII. Environment13.01 How would you assess the stringency of your country’s environmental regulations?
Very lax – among the worst in the world
1 2 3 4 5 6 7 Among the world's most stringent
13.02 In your country, how would you assess the enforcement of environmental regulations? Very lax – among the worst
in the world1 2 3 4 5 6 7 Among the world’s most
rigorous
13.03 In your country, how would you assess the quality of the natural environment?Extremely poor – among the
worst in the world1 2 3 4 5 6 7 Among the world’s most
pristine
XIV. Health14.01 In your country, how would you assess the quality of healthcare (public and private) provided to ordinary citizens?
Extremely poor – among the worst in the world
1 2 3 4 5 6 7 Excellent – among the best in the world
14.02 How accessible is healthcare in your country?Limited – only the privileged
have access1 2 3 4 5 6 7 Universal – all citizens have
access to healthcare
14.03 How serious an impact do you consider the following diseases will have on your company in the next five years (e.g. death, disability, medical and funeral expenses, productivity and absenteeism, recruitment and training expenses, revenues)?
A serious impact 1 2 3 4 5 6 7 No impact at all
a. HIV/AIDS
b. Tuberculosis c. Malaria d. Heart disease and related cardiovascular problems e. Cancer f. Mental illness g. Diabetes h. Chronic respiratory disease
14.04 How fully are the healthcare needs of a typical employee at your company met by company-provided or company-financed healthcare?
Healthcare needs are not met by company at all
1 2 3 4 5 6 7 Healthcare needs are completely met by company-provided or company-financed healthcare
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Survey responses are confidential and individual responses are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions referring to “in your country” denote the country in which you currently work.