I I B A V2007

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  • 1. RUNNING SUCCESSFUL AGILE COLLABORATIVE SESSIONSLas Vegas IIBA Meeting July 7, 2009 Steve Blash, PMPGreta Blash, PMPBlash Enterprises, Inc.702 917-2444

2. AGENDA The time has come, the Walrus said,to talk of many things. Introduction to Facilitated Collaborative Meetings FCM Framework FCM Planning FCM Process FCM Results 3. INTRODUCTION TO FACILITATED COLLABORATIVE MEETINGS (FCM) Background JAD Chuck Morris, IBM Raleigh andTony Crawford, IBM Toronto - 1970s SCRUM Hirotaka Takeuchi and Ikujiro Nonaka -1986 4. BENEFITS Accelerated Sessions Improved Communication Increased Quality Enhanced Teamwork Reduced Wasted Time Superior Documentation 5. MEETING CATEGORIESIt would have made a dreadfully ugly child: but it makes rather a handsome pig, I think Informational One-time Recurring Training/Coaching Decision Making Problem-Solving Single session Multiple sessions 6. FC FRAMEW MORK Planning Executing Monitoring and Control Closure/Results 7. FC P M LANNINGWould you tell me, please,which way I ought to go from here? That depends a good deal on whereyou want to get to, said the Cat. Why - Purpose What Content and Outcome Who Roles How - Techniques When and Where - Logistics 8. MEETING CONTENT Subject matter of the meeting Purpose of meeting related to subject matter Medium used High Tech Low Tech Content must be:- Defined before or created in meeting- Stated and written for all to view- Discussed and understood by all participants- Refined or modified to meet expectations 9. PARTIC ANTS IP Team oriented individuals Have the most important role Are responsible for what transpires in meeting Perform the work Make decisions Solve problems 10. MEETING ROLES Participants must:- Play a role in the meeting - Understand the responsibility of each role - Control the quality of the content - Have a profile on their background related to the meeting 11. FC EXEC MUTION Needs to be controlled Needs to be orchestrated Requires participants to speak and listen Needs rules regulating behavior of participants 12. ELICITATION TECHNIQUES Flip-charting Brainstorming Facilitated Dialogue Nominal Group Affinity Analysis Curiouser and curiouser, Prioritization Techniques Break-out Groups 13. MEETING SESSIONS Opening Ground rules Process review Content Preparation Build Review Closing 14. TEAM MEMBERS Presenter: Presents the context of meeting Facilitator: Conducts and controls meeting Recorder: Responsible for documenting content, issuesand notes of meeting Participants: Generates meeting content Identify issues Assure the quality of meeting Stakeholder: Advocates meetings Observers: View meeting, but does not participate Mentor (optional) 15. FC MONITOR/C M ONTROL Facilitator must ensure that the meeting contentis related to the: - Purpose of the meeting - Meeting objectives - Meeting agenda - Meeting deliverables 16. WORKSHOPBEHAVIOR RULES (1 OF 3) Meeting Process Rules Don't talk on top of others Be aware of time The facilitator is in charge Take care of the sense, and the sounds will take careof themselves 17. WORKSHOPBEHAVIOR RULES (2OF 3) Meeting Content Rules Listen attentively to others Focus on subject matter Don't worry about correcting spelling or grammar errors 18. WORKSHOPBEHAVIOR RULES (3OF 3) Participant Rules Limit side conversations Each person has the right to speak All team members are equal Criticize the work, not the person If you can't be nice, don't participate What's said - stays in the room (not only in Vegas) 19. FC C M LOSURE/RESULTS The artifacts of the meeting must include: Planning documents Session conversation Finalized deliverables Review/feedback 20. SUMMARY FCM can be used to improve problem-solving or creative meetings Planning, Execution, Monitoring and Control and Closure are essential for success - Begin at the beginning, the King said, very gravely, and go on till you come to the end: then stop. 21. Thank You For more information please feel free to contact us:Steve Blash, PMP Greta Blash, PMP greta@blashenterprises.com steve@blashenterprises.com 702 917-2444 Graphics : http://victorianweb.org/art/illustration/tenniel 22. WORKSHOPBEHAVIOR RULES Meeting Process Rules Don't talk on top of othersBe aware of timeThe facilitator is in charge Meeting Content Rules Listen attentively to othersFocus on subject matterDon't worry about correcting spelling or grammar errors Participant Rules Limit side conversationsEach person has the right to speakAll team members are equalCriticize the work, not the personIt's O.K. to disagreeIf you can't be nice, don't participateWhat's said - stays in the room (not only in Vegas)