Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T....

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Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach

Transcript of Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T....

Page 1: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Hurricaneand

Disaster Planning(Business

Continuity)

Hurricaneand

Disaster Planning(Business

Continuity)

T. Michael Self, CPEAFDEP, West Palm BeachT. Michael Self, CPEAFDEP, West Palm Beach

Page 2: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Objectives . . .

During this session on natural disaster and business continuity planning, the basic concepts involved in plan development, implementation, and maintenance will be explored. Each attendee should be able to carry away from this session the tools necessary to begin the development of such a plan or to be able to further enhance existing plans

Page 3: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

EvaluateEvaluate

ModifyModify

ImplementImplementScheduleSchedule

TrainingTraining

CoordinaCoordinatete

ExerciseExerciseGoalsGoals

AuthorityAuthority

PlanPlanComponentsComponents

EmergencyEmergencyPlanningPlanning

LegalLegal AffairsAffairs

RegulationRegulation

PlanninPlanningg

TeamTeam

BudgetBudgetManagement Management CommitmentCommitment

AuditAudit

ResourcesResources

HazardsHazards

IntegratIntegratee

AnalyzAnalyzee

Pieces of the Puzzle

Page 4: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Initial Plan DevelopmentGeneral or Specific?

Establish a Planning Team Use a standard format

Page 5: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Emergency Planning

Fires Severe Weather Hazardous Material Spills Transportation Accidents Natural Disasters Terrorism Utility Outages

Page 6: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Four Step Process

Step 1 -- Establish a Planning Team Step 2 -- Analyze Capabilities and Hazards Step 3 -- Develop the Plan Step 4 -- Implement the Plan

Emergency Planning

Page 7: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Step 1 - Establish a Planning Team

Form the Team Establish AuthorityIssue a Mission Statement Establish a Schedule and

Budget

Page 8: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Form The Team

Team Size Group Of Expertise Specialized Planning Section Specific Individual

Page 9: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Establish Authority

Management Commitment

Planning “Authorization”

Clear Lines of Authority

Page 10: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Issue A Mission Statement

Should be the basis for the plan

“. . .the safety of our employees, their families and property . . . to ensure business continuity . . . this natural disaster plan . . .”

Page 11: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Establish A Schedule And Budget

Time (weeks)Time (weeks)ActivityActivity 0 1 2 3 4 5 6 7 8 9 100 1 2 3 4 5 6 7 8 9 10

Pre-Planning DataPre-Planning DataCollection & ReviewCollection & Review

Develop Scope, Goals,Develop Scope, Goals,& Objectives& Objectives

In-House Record ReviewIn-House Record Review

Management InterviewsManagement Interviews

Employee InterviewsEmployee Interviews

Walk-throughWalk-through

Plan DevelopmentPlan Development

TrainingTraining

Page 12: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Step 2 - Analyze Capabilitiesand

Hazards

Current Status Community and External

Organizations Codes and Regulations Critical Products, Services

and Operations Internal Resources and

Capabilities External Resources Insurance resources,

requirements, or limitations

Business Vulnerabilities Potential Emergencies Probability of Specific

Emergency Human Impact -

Injury/Death Property Impact Business Impact Internal and External

Resources

Page 13: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Remember . . .

When assessing resources, remember that community emergency workers - police, paramedics, firefighters - will focus their response where the need is greatest. Or they may be victims themselves and be unable to respond immediately. That means response to your facility may be delayed.

Page 14: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Step 3 - Develop The Plan

Executive SummaryIncident Management ElementsResponse Operations and ActivitiesDocumentationResources

The development process begins . . .

Page 15: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Scope, Goals and Objectives

Scope

Organizational and/or geographical boundaries

Criteria to be employedTime period (if necessary)Risks associated with the

planned activities

Page 16: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Scope, Goals and Objectives

GoalsDefine what you hope to achieveNumerical goals?Descriptive goals?Do the goals provide measurable

parameters?

Goals will ultimately establish your planning objectives

Page 17: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Scope, Goals and Objectives

ObjectivesClearly identify results or

performance expectedIdentify who, what, when, where, and

how muchDo they relate to your goals?Are they achievable?

Page 18: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Writing “The Plan”

Plan Components Executive Summary Emergency Management Elements Emergency Response Procedures Support Documents Resources

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Develop Training

Establish a training schedule

Have one person, team, or a departmentresponsible for developing a trainingschedule.

Page 20: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Outside Coordination?

Government Agencies FDEP LEPC FDCA

Government Requirements for Reporting

Other Corporate Offices?

Page 21: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Step 4 - Plan Implementation

Plan Integration into SOPsTraining, Drills, and ExercisesPlan Evaluation and Modification

Page 22: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Plan Integration into SOPs

Must become part of the corporate culture

Management and employee supportAll levels within the organization

involved in evaluating and updating the plan as needed

Page 23: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Training, Drills, and Exercises

Planning considerations - who, what, when, where & how

Training Activities - employee training, tabletop exercises, operational training exercises, evacuation drills

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Plan Evaluation and Modification

Conduct formal annual audits of the plan

After trainingFacility changesNew processes introduced

Page 25: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

Summary

We have covered the basic concepts involved in business continuity plan development, implementation, and maintenance. Each of you should be able to carry away from this session the tools necessary to begin the development of such a plan or to be able to further enhance existing plans

Page 26: Hurricane and Disaster Planning (Business Continuity) T. Michael Self, CPEA FDEP, West Palm Beach T. Michael Self, CPEA FDEP, West Palm Beach.

That’s A

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That’s A

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Business ContinuityBusiness Continuity