HUMAN&MACHINE INTERACTION-(HMI)gennari/courses/shmi/introduction.pdf ·...

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HUMANMACHINE INTERACTION (HMI) Seminars Lecturer and assistant Rosella Gennari www.inf.unibz.it/~gennari/shmi.html

Transcript of HUMAN&MACHINE INTERACTION-(HMI)gennari/courses/shmi/introduction.pdf ·...

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HUMAN-­‐MACHINEINTERACTION  (HMI)

Seminars

Lecturer  and  assistant    Rosella  Gennari    

www.inf.unibz.it/~gennari/shmi.html

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COURSE  VIEW  ON  

HMI

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LARGER  VIEW:  HUMAN  CENTRED  COMPUTING

AccessibilityVisualizaCon

Ubiquitous  and  mobile  compuCng

CollaboraCve  and  social  compuCng

InteracCon  design

Human  computer  interacCon

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THE  VIEW  IN  THIS  COURSE

InteracCon  design

Human  computer  interacCon

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InteracCon  design

SPECIFIC  VIEW:  INTERACTION  DESIGN

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SPECIFIC  VIEW:  INTERACTION  DESIGN

Systems  and  tools  for  interacCon  design

Empirical  studies  in  interacCon  design

InteracCon  design  theory,  concepts  and  paradigms

InteracCon  design  process  and  methods

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InteracCon  design

Human  computer  interacCon

SPECIFIC  VIEW:  HUMAN  COMPUTER  INTERACTION

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Human  computer  interacCon

SPECIFIC  VIEW:  HUMAN  COMPUTER  INTERACTION

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SPECIFIC  VIEW:  HUMAN  COMPUTER  INTERACTION

InteracCon  paradigms

InteracCon  devices

InteracCon  techniques

InteracCon  systems  and  tools

Empirical  studies  in  HCI

HCI  design  and  evaluaCon  methods

HCI  theory,  concepts  and  models

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WHY  DO  WE  NEED  HMI?

?

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NO YES

USABILITY

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YES

https://www.youtube.com/watch?v=PJ1O4sVICrY

NO

USER  EXPERIENCE

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HMI  LEADING  IDEAS-­‐ context

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HMI  design  vs  SW  engineering

Wall-­‐E  /  HMI Eve  /  soLware

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pc

Once  upon  a  Ome…

No  app  version  of  excel  can  create  pie  charts  as  simply  as  a  pc  excel!

Eve  takes  up  the  challenge:  she  wishes  to  develop  a  prototype  of  such  an  app…

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And  now…

“Employ  HMI  experts:  HMI  is  the  science  and  craR  of  designing  a  usable  interacCve  product  that  enhances  the  experience  of  people  who  use  it  in  a  given  environment,  for  a  given  

goal”  

…what  will  Wall-­‐E  recommend  Eve?

“How  can  I  create  an  interacCve  product  that  people  will  be  able  

and  willing  to  use?”

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And  now…

“That  is  the  context  of  use  of  the  product—its  potenCal  users,  their  goal  and  tasks  with  the  product  and  environment  in  which  they  will  use  it.  Let  me  show  why  the  context  

maXers  in  designing  interacCve  products…”

…what  will  Wall-­‐E  answer  Eve?

“Why  should  I  know  the  `people’,  environment  and  people’s  goal  

for  the  product?!”

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o Healthcare:    o Traffic  o Everyday  life  

…for  people

Everyday  life

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o Healthcare:    o Traffic  o Everyday  life  

Everyday  life

…for  people

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o Healthcare:    o Traffic  o Everyday  life  

Everyday  life

…in  a  given  environment

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o Healthcare:    o Traffic  o Everyday  life  

Everyday  life

…in  a  given  environment

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o Healthcare:    o Traffic  o Everyday  life  

Everyday  life

…for  a  given  goal

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HMI  LEADING  IDEAS-­‐ context-­‐ design

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And  now…

“Hold  on!  We  have  to  adhere  to  design  and  prototyping  principles,  paXerns  and  models…  and  what  moCvates  them”

…what  will  Wall-­‐E  tell  Eve?

“I  have  got  the  context,  and  now  let’s  design…”

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HMI  design  is  rooted  in  psychology  of  interaction

Design  takes  brains,  senses  and  motors!

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d  =  h  /  2  tan(θ/2)

Why  psychology  of  interacOon  maXers

Position  your  screen  accordingly!

From  Ware,  C.  (2012).  Information  Visualization,  3rd  Edition

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Why  psychology  of  interacOon  maXers

Plan  information  for  different  screens  accordingly!

From  Ware,  C.  (2012).  Information  Visualization,  3rd  Edition

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Visitors  start  their  scanning  fixing  the  upper  leR  of  the  page  and  moving  eyes  as  indicated

Why  psychology  of  interacOon  maXers

Position  your  website  logo  accordingly!

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When  textual  information  is  integrated  in  diagrams  there  is  a  reduced  need  to  store  information  temporarily  for  processing  it

Why  psychology  of  interacOon  maXers

From  Ware,  C.  (2012).  Information  Visualization,  3rd  Edition

Draw  your  diagram  accordingly

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HMI  LEADING  IDEAS-­‐ context-­‐ design-­‐ evaluation

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pc

app

Wall-­‐E  answers:      “Test  if  users  succeed  in  creaCng  pie-­‐charts  on  tablets”

And  now  Eve  wonders…

“Got  a  first  prototype  app.  How  can  I  assess  its  usability?”

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In  simple  words…

the  usability  of  an  interacCve  product  for  people  that  use  it    

for  a  given  goal  in  a  given  environment  

success  of  app  users  in  creaCng  pie-­‐charts  on  tablets

Eve  app  is  usable  if:

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No:  usability  as  user  performance  means,  traditionally,  the  product  is  effective  to  use,  efficient  to  use,  safe  to  use,  easy  to  learn,  with  easy  to  remember  functionalities

Is    that    all?

TradiOonal  usability  evaluaOon

the  usability  of  an  interacCve  product  for  people  that  use  it    

for  a  given  goal  in  a  given  environment  

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Which  is  the  more  usable  product?    

Usability  as  performance

See  http://www.nngroup.com/articles/usability-­‐101-­‐introduction-­‐to-­‐usability/

http://www.nngroup.com/articles/usability-101-introduction-to-usability/
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o Healthcare  (effectiveness  &  safety  issues):    – Nielsen  (2005)  found  22  usability  issues  of  automated  hospital  system,  resulting  into  recommendations  of  wrong  prescriptions  (http://www.nngroup.com/articles/medical-­‐usability/)

Designing  a  usable…    

A  leap  further:  usability  as  qualitaOve  issues

http://www.nngroup.com/articles/medical-usability/
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o Nowadays  HMI  also  evaluates  the  user  experience  (UX)  with  a  product  – "a  person's  perceptions  and  responses  that  result  from  the  use  or  anticipated  use  of  a  product,  system  or  service"  (ISO  9241-­‐210)  

– This  kind  of  UX  is  often  associated  to  flow,  emotions  and  aesthetics/beauty  (E.L.-­‐C.  et  al.,  2014)  

– and  as  such  it  may  be  difficult  to  generalise…

A  bigger  leap  further:  experience

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DESIRABLE  ASPECTS  satisfying       helpful             fun  enjoyable         motivating           provocative  engaging       challenging                      surprising    pleasurable                  enhancing  sociability     rewarding  exciting                    supporting  creativity     emotionally  fulfilling  cognitively  stimulating                                                                                              entertaining  

UNDESIRABLE  ASPECTS  boring             unpleasant  frustrating           patronizing  making  one  feel  guilty     making  one  feel  stupid  annoying           cutesy  childish                        gimmicky

Experience  “goals”

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o How  do  usability  goals  differ  from  new  user  experience  goals?  

o Are  there  trade-­‐offs  between  the  two  kinds  of  goals?  – e.g.,  can  a  learning  product  be  both  effective  and  fun?  

o How  easy  is  it  to  measure  usability  versus  user  experience  goals?

It’s  a  maXer  of  balance

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When  the  two  meets…

https://www.youtube.com/watch?v=PJ1O4sVICrY

YES

YES

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The  end?

Thanks,  now  I  now  it  will  take  Cme

Yap,  it  will  take  an  enCre  course!

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HMI  STAGES  AND  COURSE  STAGES

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HMI  stages  and  course  plan

Based  on  UCD  process  diagram  (©  Tom  Wellings)

context  analysis

designevaluation

plan

specs  +  prototypes

intermediate  product

5inal  product

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-­‐ Context  of  use  analysis:  data  gathering  methods;  data  models  

-­‐ Design  principles,  paXerns  and  models,  including  task  analysis  for  and  from  context  scenarios  

-­‐ Prototyping  approaches  

-­‐ EvaluaOon  approaches,  focussing  on  small-­‐scale  empirical  studies  for  

usability/user  experience  analysis  

➡ See  also  Research  Methods  

➡ See  also  StaCsCcal  Methods  

-­‐ HMI  design  processes

COURSE  PLAN:  SPECS

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COURSE  WEB  PAGE  AND  RESOURCES

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COURSE  RESOURCES

Course  web  page:  – See  http://www.inf.unibz.it/~gennari/shmi.html  Resources:  – Slides  and  material  therein  suggested  – Textbooks:    – Designing  for  the  Digital  Age,  Goodwin,  A.  – Measuring  the  User  Experience,  Tullis,  T.  &  Albert,  B.  

– Other  books  for  selected  material:  – See  the  above  course  web  page

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-Progression:  information  is  gradually  presented,  in  chunks  

-Redundancy:  key  information  is  redundantly  presented  

-Multiple  modalities:  slides  mix  text  with  lots  of  illustrations  and  examples;  slides  point  to  videos  and  articles;  the  course  closely  mixes  practice  (labs  and  verification  questions)  and  theory  (lectures)    

-Collaboration:  labs  require  group  work

COURSE  EDUCATIONAL  CHOICES

WHY?

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COURSE  EDUCATIONAL  CHOICES

-Progression:  to  help  you  gain  confidence  -Redundancy:  to  help  you  memorise  information  -Multiple  modalities:  to  adapt  to  your  learning  styles  -Collaboration:  when  you  teach  you  learn  best,  when  you  learn  you  teach  best…

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-This  year  there  are  8  labs  -Lab  1  is  for  ice-­‐breaking  and  forming  groups;  Lab  8  is  for  recapping  or  deepening  specific  subjects  

-During  Labs  2—7:  -students  work  in  4-­‐5  member  teams  on  the  lab  task;  -each  team  hands  in  their  resolution  to  a  lab  task  within  1  week  from  its  assignment  (strict),  specifying  who  has  done  what;  

-each  resolution  is  marked:  0.5  (passed)—0  (not  passed);  

-each  resolution  comes  with  explanatory  brief  feedback.

COURSE  LABS

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-The  final  written  exam  has:  ‣verification  questions,  with  points  ‣transfer  of  knowledge  questions  and  exercises,  with  points  

-Without  tackling  tasks,  you  must  gain  ≥  9  points  out  of  12  to  pass  the  final  exam  

-By  passing  lab  tasks,  you  can  have  to  gain  ≥  6  points  out  of  12  to  pass  the  final  exam

FINAL  WRITTEN  EXAM

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-Time  window:  Mon-­‐Thu  mornings  from  8:30  to  12:30  

-Always  upon  appointment,  better  taken  at  the  end  of  a  lecture  or  lab  (kindly,  avoid  email  as  much  as  possible;  thank  you)  

-My  office  is  at  the  1st  floor,  right  wing,  Faculty  of  Computer  Science,  Piazza  Domenicani  3,  Bolzano

OFFICE  HOURS

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HMI:  RELATIVES’  VIEW

Image  from:  https://pixabay.com/en/family-­‐tree-­‐genealogy-­‐295298/

https://pixabay.com/en/family-tree-genealogy-295298/
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CS  areas  that  are  interrelated  with  HMI:    1.  other  design-­‐oriented  courses  – requirements  and  design  of  software  systems,  software  engineering,  internet  technologies  

2.  other  research-­‐oriented  courses  – research  methods,  mathematical  methods  for  experimental  science

COMPUTER  SCIENCE  (CS)  &  HMI

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o Industrial  design  – Hardware  design,  ergonomics,…    

o Visual  design  – Colour,  typography,…  

o Information  design  – Concepts  or  data  for  communication  

o HMI  and  Interaction  Design  – In  this  course,  any  technology  enhanced  product  interacting  with  people

OTHER  FIELDS  AND  HMI

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o A  multidisciplinary  mind  frame  

o Good  communication  means  

o given  that  many  people  from  different  backgrounds                                              are  involved  

o bringing  different  perspectives  and  ways  of  seeing  and  talking  about  things

WHAT  IT  TAKES  TO  DO  HMI

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HMI:  THE  HISTORICAL  VIEW  

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HMI  Birtho How  does  one  separate  HMI  history  from  the  broader  scope  of  computing  history  in  general?  

o It’s  the  point  at  which  it  became  possible  to  draw  a  separation  between  the  work  that  was  done  to  serve  the  needs  of  the  machine,  and  the  work  that  was  done  solely  to  meet  the  needs  of  the  user

  Karen  McGrane,  2012

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The  Mechanical  Era  (before  1945)

Interface:  gears  and  cranksFor  what:  

arithmetics

Source:  K.,  McGrane,  2012

Users:  scientists

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The  Electronic  Era  (around  1950’s)

Users:  programmers

Interface:  punch  cards  and  tape  or  plugboards

For  what:  general-­‐purpose  high  speed  calculations

Source:  K.,  McGrane,  2012  and  Wikipedia

ENIAC  programmers:  Kay  McNulty,  Betty  Jennings,  Betty  Snyder,  Marlyn  Wescoff,  Fran  Bilas  and  Ruth  Lichterman

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The  PC  Era  (around  1980’s)

Users:  common  people

Interface:  a  GUI

For  what:  writing,  drawing,…Source:  K.,  McGrane,  2012

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The  Mobile  Era  (around  2000’s)

Users:  common  people

Interface:  you  know

For  what:  sharing  user  experience

Source:  K.,  McGrane,  2012

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The  Internet  of  Things  Era  (after  2010)

Users:  common  people

Interface:  any  smart  object

For  what:  smart  experience

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Birth

HMI

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Birth

HMI

HMI

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SUMMARY

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o HMI  leading  ideas  

o HMI  main  stages  

– context  analysis  for  UX  requirements  

– design  and  prototyping:  roots  are  in  psychology    

– evaluation:    

๏ traditional  usability:  quantitative  and  qualitative  

๏user  experience  

o HMI  and  other  fields  

o Interaction  design  and  HMI  history  

o Organization  of  this  course

Summary

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– Chapters  1  and  bits  of  9  of  the  following  book:  Sharp,  Rogers,  Preece.  Interaction  Design.  Available  as  Safari  Tech  book  

– Slides  at  the  course  web  sites  

– Further  suggested  readings:  o Effie  Lai-­‐Chong  Law,  Paul  van  Schaik,  Virpi  Roto  (2014).  Attitudes  towards  user  experience  (UX)  measurement.  International  Journal  of  Human-­‐Computer  Studies,  526-­‐541  

o http://karenmcgrane.com/2010/01/04/what-­‐is-­‐interaction-­‐design-­‐history/  

o TED  talk  by  G.  Dyson  on  the  birth  of  the  computer  http://www.ted.com/talks/george_dyson_at_the_birth_of_the_computer.html  

o ENIAC  video  (from  K.  Wagner  post)

Resources  for  this  lecture

http://karenmcgrane.com/2010/01/04/what-is-interaction-design-history/
http://www.ted.com/talks/george_dyson_at_the_birth_of_the_computer.html
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Why  users  matter…

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…  with  compromises  :-­‐)

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VERIFY!

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1.This  course  focuses  on:  (1)  visualisation  techniques;  (2)  ubiquitous  and  mobile  computing;  (3)  interaction  design  

2.A  recommender  system  is  usable  if:  (1)  it  presents  several  choices  to  its  users;  (2)  it  presents  the  user  choices  that  users  like;  (3)  it  presents  choices  that  enable  users  to  make  their  intended  decisions    

3.A  recommender  system  enhances  the  user’s  experience  if:  (1)  it  presents  a  number  of  choices  to  its  users;  (2)  it  presents  the  user  choices  that  users  like;  (3)  it  presents  choices  that  enable  users  to  make  their  intended  decisions  

4.List  examples  of  environment  constraints  for  ATM  displays  (imagine!)

Verification  &  transfer-­‐of-­‐knowledge  questions


136 Educacaoacessivel.pt: A Case Study of Production and Application of Videogames …gamilearning.ulusofona.pt/wp-content/uploads/full_P2L... · 2018. 10. 17. · & Gennari, 2013).

136 Educacaoacessivel.pt: A Case Study of Production and Application of Videogames …gamilearning.ulusofona.pt/wp-content/uploads/full_P2L... · 2018. 10. 17. · & Gennari, 2013).

Welcome Mr. Powell-McBride, Principal Mr. G. Clark and Mrs. Armstrong, Vice Principals Mr. Vukosa, Head, Student Services Mrs Parkes-Hallmark, Mrs Gennari,

Welcome Mr. Powell-McBride, Principal Mr. G. Clark and Mrs. Armstrong, Vice Principals Mr. Vukosa, Head, Student Services Mrs Parkes-Hallmark, Mrs Gennari,

Herb-Drug Interaction Herb Review. Basic Concept and Understanding of Interaction Pharmacokinetic Interaction Pharmacodynamic Interaction.

Herb-Drug Interaction Herb Review. Basic Concept and Understanding of Interaction Pharmacokinetic Interaction Pharmacodynamic Interaction.

Hispanic TV Summit - Horacio Gennari

Hispanic TV Summit - Horacio Gennari

Modernization of Food & Agriculture Statistics in support of SDG2 Pietro Gennari Chief Statistician, FAO Enhancing the evaluability of Sustainable Development.

Modernization of Food & Agriculture Statistics in support of SDG2 Pietro Gennari Chief Statistician, FAO Enhancing the evaluability of Sustainable Development.

NATSPEC Annual Conference Hard times or great expectations? Gill Reay SHMI Birmingham March 2015.

NATSPEC Annual Conference Hard times or great expectations? Gill Reay SHMI Birmingham March 2015.

Clinical management of antiangiogenic agent toxicities Alessandra Gennari, MD PhD Istituto Nazionale per la Ricerca sul Cancro, Genova.

Clinical management of antiangiogenic agent toxicities Alessandra Gennari, MD PhD Istituto Nazionale per la Ricerca sul Cancro, Genova.

Remote Sensing for agricultural statistics Main uses and cost-effectiveness in developing countries Insert own member logo here Pietro Gennari, Food and.

Remote Sensing for agricultural statistics Main uses and cost-effectiveness in developing countries Insert own member logo here Pietro Gennari, Food and.

Innovation of Flood warning and forecasting system on the Slovak republic POVAPSYS Martina Holubecká, SHMI Košice,Slovakia.

Innovation of Flood warning and forecasting system on the Slovak republic POVAPSYS Martina Holubecká, SHMI Košice,Slovakia.

DMI long-term instrumental data series from Greenland FreshNor Workshop SHMI 18-19 October 2007 John Cappelen.

DMI long-term instrumental data series from Greenland FreshNor Workshop SHMI 18-19 October 2007 John Cappelen.

Species Interactions Competition: (-,-) interaction Mutualism: (+, +) interaction Commensalism: (+, 0) interaction Exploitation: (+, -) interaction.

Species Interactions Competition: (-,-) interaction Mutualism: (+, +) interaction Commensalism: (+, 0) interaction Exploitation: (+, -) interaction.

Unsupervised Learning - cs.upc.edubejar/URL/material/03-Clustering.pdf · JH Gennari, P Langley, D Fisher, Models of incremental concept formation, Arti cial intelligence, 1989 Based

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Semantic indeterminacy in object relative clauses Maryellen C. MacDonald Silvia P. Gennari.

Semantic indeterminacy in object relative clauses Maryellen C. MacDonald Silvia P. Gennari.

pipzcorreiaz.github.io · Before interaction After interaction OHuman After interaction 75 70 60 Before interaction 75 70 60 Before interaction OHuman Robot After interaction 'nesc

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CRISTAL - PORTE CUSTOM-MADE - design Marcello Gennari

CRISTAL - PORTE CUSTOM-MADE - design Marcello Gennari

Rosella Gennari- Intelligent systems and learning centred design

Rosella Gennari- Intelligent systems and learning centred design

NLG(20)018 · MRI, CT and Non-Obs Ultrasound. A&E – Increase in demand seen within A&E, with a de crease in performance. QP1a: SHMI: • Trust SHMI improves slightly to 118.1; remains

NLG(20)018 · MRI, CT and Non-Obs Ultrasound. A&E – Increase in demand seen within A&E, with a de crease in performance. QP1a: SHMI: • Trust SHMI improves slightly to 118.1; remains

Interaction Tracker Interaction Segments Technical Reference - … · 2021. 2. 11. · Outbound Interaction Dial on behalf of workgroup outbound interaction Simple outbound interaction

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