Human, Robot - The Order of Operations
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Transcript of Human, Robot - The Order of Operations
Human, Robot – The Order of Operations
by David Minchala, @daveminchala
@daveminchala | #HumanContent 2
Snap Poll
What’s on your automation wish list?
Outreach emailsLink prospecting
Audience researchPublishing to social media
Performance Reporting
@daveminchala | #HumanContent 3
Don’t turn this team…
@daveminchala | #HumanContent 4
…into this team.
@daveminchala | #HumanContent 5
What about scale?!
Do more stuff inexpensively?
Or
Satisfy more end users so they do business with you more often and
maybe tell others about you?
@daveminchala | #HumanContent 6
So…how?
@daveminchala | #HumanContent 7
8
Forehead Slapping Goal Matrix
Team Members Goals
Common Goals The Business Goals
Get lots of experience High volume Serve more customers profitably
Work on resumé-building “marquee” projects
Quality workHave impressive case studies and “marquee” clients
Career growth and security Profitable brand Full pipeline of
customers/clients
@daveminchala | #HumanContent
@daveminchala | #HumanContent 9
Automation Done Right
Facilitates fulfillment of a high volume of projects
While emphasizing qualityIn order to create a profitable brand
for everyone involved.
@daveminchala | #HumanContent 10
Tools
OpportunitiesWorkflowsProjectsTask assignmentCommunication
Learn these shapes to start:Proces
sStart/ end
yes / no
Input /output
Manual process
Document
www.gliffy.com
@daveminchala | #HumanContent 11
Tools
OpportunitiesWorkflowsProjectsTask assignmentCommunication
trello.com
@daveminchala | #HumanContent 12
Tools
OpportunitiesWorkflowsProjectsTask assignmentCommunication
http://www.littlebluemonkey.com/online-scrum-tools-part-4-trello-backup/
https://developers.google.com/apps-script/articles/sending_emails
@daveminchala | #HumanContent 13
Hand over the keys