HUMAN RESOURCES & SECURITY What's our level of Engagement? EUPAN - HRWG 4 April 2013.

HUMAN RESOURCES & SECURITYHUMAN RESOURCES & SECURITY

What's our level of Engagement?

EUPAN - HRWG4 April 2013


Performance Equation

2

SAVOIRI Know

VOULOIRI Want

POUVOIRI Can

HUMAN RESOURCES & SECURITYHUMAN RESOURCES & SECURITY3

BEHAVIORBEHAVIORNEEDSNEEDS VALUEVALUE EXPECTANCYSELF-EFFICACY

EXPECTANCYSELF-EFFICACY

GOALGOAL

REWARDSREWARDS SATISFACTIONSATISFACTION

NEEDS THEORIESNEEDS THEORIESMaslow, Herzberg, McLellandMaslow, Herzberg, McLelland

NEED FOR ACH. THEORYNEED FOR ACH. THEORY

EXPECTANCY THEORYEXPECTANCY THEORYVroom, Porter/Lawler, DeciVroom, Porter/Lawler, Deci

GOAL SETTING THEORYGOAL SETTING THEORYP. DruckerP. Drucker

EQUITY THEORYEQUITY THEORYAdamsAdams

JOB ENRICHMENT JOB ENRICHMENT

PERFORMANCE-RELATED PAYPERFORMANCE-RELATED PAY PERFORMANCE-RELATED PAYPERFORMANCE-RELATED PAY

EMPLOYEE INVOLVEMENT PROGRAMSEMPLOYEE INVOLVEMENT PROGRAMSEMPLOYEE INVOLVEMENT PROGRAMSEMPLOYEE INVOLVEMENT PROGRAMS MANAGEMENT BY OBJECTIVESMANAGEMENT BY OBJECTIVESMANAGEMENT BY OBJECTIVESMANAGEMENT BY OBJECTIVES

SKILL BASED PAYSKILL BASED PAYSKILL BASED PAYSKILL BASED PAY

Engagement literature


Engagement research

410 QUESTIONS


1. I like my job

1. Strongly Agree

2. Agree

3. Neutral

4. Disagree

5. Strongly Disagree

5

0% 0% 0%0%0%


2. My work is useful and meaningful

1. Strongly Agree

2. Agree

3. Neutral

4. Disagree


6

0% 0% 0%0%0%


3. I feel respected & valued at work

1. Strongly Agree

2. Agree

3. Neutral

4. Disagree


7

0% 0% 0%0%0%


4. My team works well together

1. Strongly Agree

2. Agree

3. Neutral

4. Disagree


8

0% 0% 0%0%0%


5. My direct Manager gives me useful feedback

1. Strongly Agree

2. Agree

3. Neutral

4. Disagree


9

0% 0% 0%0%0%


6. I get sense and direction from Senior Managers

1. Strongly Agree

2. Agree

3. Neutral

4. Disagree


10

0% 0% 0%0%0%


7. Channels exist to convey my views in an effective way

1. Strongly Agree

2. Agree

3. Neutral

4. Disagree


11

0% 0% 0%0%0%


8. I have opportunities to learn and develop myself

1. Strongly Agree

2. Agree

3. Neutral

4. Disagree


12

0% 0% 0%0%0%


9. My organisation cares about my health and well-being

1. Strongly Agree

2. Agree

3. Neutral

4. Disagree


13

0% 0% 0%0%0%


10. My organisation is serious about fairness and non-discrimination

1. Strongly Agree

2. Agree

3. Neutral

4. Disagree


14

0% 0% 0%0%0%


An inconvenient truth - Q12®


To conclude

• Engagement is crucial

• Something can be done about it.

• 1st measure, then act

• But before, Engagement strategy.

• Need for easy and comparable results?

• Survey across all Administrations?

16THANKS!!

HUMAN RESOURCES & SECURITY What's our level of Engagement? EUPAN - HRWG 4 April 2013.

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