Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE...

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Human Resources Marketing Front Office Back Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control Restaurant POS Modular Structure Modular Structure

Transcript of Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE...

Page 1: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

Human Resources

Marketing Front Office Back Office

E.I.S.S E V E N S T A R S

ACCOUNTINGSCHEDULE

Yield/RevenueManagement

Food & Beverages Stock Control

RestaurantPOS

Modular StructureModular Structure

Page 2: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

Property Manager System (Seven Stars).Property Manager System (Seven Stars).

General Ledger. (Allar). General Ledger. (Allar).

The Universe of FRONT-OFFICE. The Control of BACK-OFFICE. All types of Interfaces. Yield & Revenue Management (E.I.S.) Special Modules of:

Time Sharing. Breakdowns & Repairs. Human Resources. .... Central Reservation connection, GDS.

Global Hospitality System. (G.H.S.). Centralization. Multi property Global Hospitality System. (G.H.S.). Centralization. Multi property

Money Card. (StarCard). Corporate Money CardMoney Card. (StarCard). Corporate Money Card

Voucher Control. (StarVoucher). Controll and follow-up on vouchersVoucher Control. (StarVoucher). Controll and follow-up on vouchers

Internet Reservation System. (IRS). Direct reservations via Internet. Internet Reservation System. (IRS). Direct reservations via Internet.

Interactive Query Check In-Out System. (IQCS). Virtual receptionist. Interactive Query Check In-Out System. (IQCS). Virtual receptionist.

Hand Held PDA. (w3PDA). Hand Held PDA for POS (Bar/Restaurant) Hand Held PDA. (w3PDA). Hand Held PDA for POS (Bar/Restaurant)

Strategic Decision Book. (LVDE). Strategic Decision Book. (LVDE). The information is inteligently saved in htm format (inmediate conversión to Excel / Acces) for Access of the executive managing team. It is a more evolutioned Balanced Business ScoreCard. The access is via Internet with the corresponding psw and the http port (80) of the Hotel server

Corporate Data Base. (StarCdB). Customer, Articles, Suplies Corporates via Internet.Corporate Data Base. (StarCdB). Customer, Articles, Suplies Corporates via Internet.

Point Of Sales. (StarPOS). Touch Screnn POS and Supermarket, Others.Point Of Sales. (StarPOS). Touch Screnn POS and Supermarket, Others.

Point Of Sales Restaurant. (StarPL). Touch Screnn POS SPECIAL Restaurant.Point Of Sales Restaurant. (StarPL). Touch Screnn POS SPECIAL Restaurant.

Store. (StarEcon). Store and Inventory Control.Store. (StarEcon). Store and Inventory Control.

Menu Engeniering. (StarME). BEO & Menu Engeniering.Menu Engeniering. (StarME). BEO & Menu Engeniering.

Page 3: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

Seven Stars

Front OfficeY&R

Management

Executive Information

System (EIS)

Back Office

CRM Others

Hotel Maintenance

BreakdownsHuman Resources

Housekeeping

special module

Import Reservation

GDS

Control Payment

Special TTOO

Time sharing

module…….

Check In

Express

Check Out

Express

Control Historic

Switchboard

DATA

Import—Export

Multi

Property

External

Booking

Multi

currency

CAR Park

ControlGraphs Audits

……

Interfaces

Switchboard

TV PPV

Door Keys

Minibar Robots

Other CRS

Corporate Card

Wake up call

Document Manager OCR Identif.

Passport, ID, ...

Voucher ControlCorporate Data

Base ….

In-HouseCredit Card

Credit Card Integrated

Page 4: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

Analyse any time period, 3 DAYS, A WEEK, MONTH, … (past, present, future)

Analyse any time period, 3 DAYS, A WEEK, MONTH, … (past, present, future)

Seven Stars

PURE Y&R Management PURE Y&R Management

All Types of GraphsAll Types of Graphs

Page 5: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

General Ledger

Account StatementsVAT / GST / PST

TBA /IVA / TaxesBudget

Receivable/Payable

Forecast

Inventories

AccountsBalance

Automatic checks and

other means of pay

Trial Balance Profit & LossOther Balance

System Generator

Comparatives

Last Year

USALI …….

Dimension UnitsStandard XYZ

Analysis/Dptmt.

Multi LabelDirect Interface

To Store Room

Ledger Computation

<> Currency……Graphs

RatiosBank

Computation

Average Weighted

Balance

Balance

Consolidation

Page 6: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

General Ledger

Seven Stars

Daily Production

Segment of Market 

Invoice Diary

Payment Diary

Others

Deposits, Tips, ... 

Fiscal (Taxes, GST, PST

VAT, TBA, IVA, …)

RoomLet

Sleepers

POS/Restaurant

Daily Production Depart.

F&B / Others

Payment Diary

Store

Delivery Notes

Departamental

consumptions

External Supplies

BEO

Page 7: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

G.H.S.

Hotels Integrated

Utilities:Move Reservation into HotelsConsol. Alottments & Cut-Offs

Customer InterchangeConsolidated Pending Invoices

Consol.Revenue BalanceConsol.Comparatives Revenue

Key Performance Indicator….

Bookings Consolidated

Book position

Consolidated

OCCUPANCY ADVANCE

Consolidated

4 A’s

AnyONE

AnyTIME

AnyWhere

AnyDEVICE

Page 8: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

StarCard

Club Membership Card or Money Card for use in HOTEL/RESORT

StarVoucher

Multi – Hotel Voucher Scan Check InvoicesAutomatic

Invoice Check

Delete Voucher

Your Invoices PayedLocates Voucher

Voucher Control. Eliminates photocopies of Vouchers and automatic check with the invoices untill its payment

Voucher Control. Eliminates photocopies of Vouchers and automatic check with the invoices untill its payment

IRS

Internet Reservation System. Your Web site and your Reservation via Internet ( tailor made ).

Internet Reservation System. Your Web site and your Reservation via Internet ( tailor made ).

New Internet

Clients

LoyaltyIdentify Clients with their own profile

And rates

Page 9: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

IQCSInteractive Query Check In-Out System

Check in express Check Out Express Hotel Evaluation Test View Room Posting BreakdownsRoom Status

Remarks Web Site Hotel Send EmailPayment Card

Balance

Change Languages

(4)

Charge Payment

Card

Touch Screen. Customer Access direct to PMS from Guest Card

Touch Screen. Customer Access direct to PMS from Guest Card

Page 10: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

w3PDAHand Held PDA for Bar/Restaurant

Touch Screen simil to StarTouch / StarPL

StarCdBCorporate Data Base

Customer

HotCorporate To

HotClient

SQL DB Corporate

Articles

HotCorporate To

HotClient

Internet Conection

Suppliers

HotCorporate To

HotClient

Corporate Data Base.HotClient = Hotel ClientHotCorporate = Headquarters.

Corporate Data Base.HotClient = Hotel ClientHotCorporate = Headquarters.

Page 11: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

LVDEStrategic Decision Book

The information is inteligently saved in htm format (inmediateconversión to Excel / Acces) for Access of the executive managing team.

It is a more evolutioned Balanced Business ScoreCard.

The access is via Internet with the corresponding psw and the http port (80) of the Hotel server.

The information is inteligently saved in htm format (inmediateconversión to Excel / Acces) for Access of the executive managing team.

It is a more evolutioned Balanced Business ScoreCard.

The access is via Internet with the corresponding psw and the http port (80) of the Hotel server.

Multiproperty HotelMULTI POS:

POS / Restaurant

Invoices pdf

 FOR HOTEL MMYYYY

Reports Text

 in Format ASCII

Export Internet

Data IN

Access by date

…….

Human ResourcesStore

More LVDE:Finantial Manager

Sales ManagerOwner

….

General Ledger

HOTEL

Audits:InvoicesRevenueLog-Book

OCCUPANCY ADVANCEREPORT

REVENUE JOURNALSREVENUE COMPARISON

REVENUE BALANCE (SUMMARY)

OCCUPANCY JOURNAL

ADVANCE OCCUPANCY STATUS

OCCUPANCY ADVANCE REPORT

ADVANCE SALES FOR RATES

REVENUE STUDIES: 

By R A T E S  

By SOURCE of BUSSINESS/SEGMENT 

By REASON of OCCUPANCY 

By CLIENTS TYPES 

INDIRECT REVENUE 

ADVANCE REVENUE by RATES 

By MARKET SEGMENT 

…….. 

Audits Price

…….

OCCUPANCY per DAY of WEEK

OCCUPANCY/REVENUE* Daily Report * by COUNTRIES* by SEGMENTS* RATIOS

OCCUPANCY by CLIENT SEGMENTS 

GRAPHICAL OCCUPANCY

CRM

ANNUAL OCCUPANCY SUMMARY

ADVANCE BOOK POSITION

…………

Page 12: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

LVDEStrategic Decision Book

General Ledger

Cross-Check balance misc.accountFor months

USALI (diferent format) Linear Format New Generator

Schedule Account Statements

Balance & Operation Verification

Comparative Table Dimension Units Journal View

Balance & Operation by month Invoices Received [SUPPLIERS]

Invoices Issued [CUSTOMERS] Other Taxes Public [INVESTMENT] Other Tax Publications

System Generator Models Graphs Account Month Graphs Evolution Balance

Graphs USALI All reports format pdf

POS (StarPOS)

“X” “Z” “Z” Interv./Global Graphs

Restaurant - StarPL

Summary of sales Details of sales Sales by Groups Group sales report Total and average

Reports

Summary between dates Waiters/Servers

Seasonality graphsWeekly Tables/Pax

Seasonality GraphsWeekly average incomes

Daily graphs Tables and persons

Daily graphs Average income

Page 13: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

LVDEStrategic Decision Book

Human Resources

State of situation By departments

End of contract Daily control

Mobile annual prevsion state

Store

Valued summary Movement between outlets

Articles historical dataConsumed study

Detailed Group/Family

E.I.S. Family E.I.S. ArticlesCosumption studies

Group/Family Summary

E.I.S. Departaments E.I.S. Suplies

R.L.V. Breakdown

Indicators according to variablesStandard

Page 14: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

LVDEStrategic Decision Book

Page 15: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

StarPOS/StarTouchBAR/Cafeteria/Supermarket

StarTouch

Touch ScreenSupermarket Function

Test Mode

Old Hardware

POS Total

Analisys

Touch ScreenVery easy

VAT / GST / PST /

TBA / IVA / Taxes

Direct charge to

Hotel/RestaurantAuditor

• Dates

• Tables

• Waiters

• Means of Payment

• TOP 10

• BOTTOM 10

•  Articles-Hours

• …..

Happy Hour, Early Bird & other Discount 

Articles and/or Dishes Waiters Card

Control Yes/ No

Tables And/or Bar

Card Control (X, …)

Remote HotelOther PMS not Class One

Mixes

4 Notes Printer F&B

Sales By shots/Dose

Most Sold Screen

Y&R Management

Graphs

3 diferent Retail Price

Stocks Z (From—Until)Conection: Charge to

restaurant/Hotel

Page 16: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

StarPOS/StarTouchBAR/Cafeteria/Supermarket

Page 17: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

StarPLRestaurant

TableBooking :Current

Waiting listFuture

Restaurant Cardex Clients Analisys Currency Money

Journal Report:Sales summary

Sales detailsSales by dishes

From-Until Dates:Totals and averages

Summary between dates (Servers)ABC Sales by dishes

ABC Sales by Group DishesSales summary

DishesAttendee weekly summary

Customer control

Payments pending

Selectable by:Total income- meals

Number of visitsNumber of persons

Clients with visits FROMClients without visits FROM

Unpaid Invoices (Pending)

Comparative EIS Annual and monthly(3 YEARS, 3 MONTH):

DISHESGROUPSSERVERS

Graphs

7 Ballrooms9999 PLATES500 GROUPS

Unlimited MODIFIERS3 DISCOUNTS

TIPSINVOICE and/or TICKETS

Weekly seasonalityTables / Persons

Average income Persons/tables per day

Weekly seasonalityAverage income

Persons/Tables per dayGRAPHS

Page 18: Human Resources MarketingFront OfficeBack Office E.I.S. S E V E N S T A R S ACCOUNTING SCHEDULE Yield/Revenue Management Food & Beverages Stock Control.

StarPLRestaurant