Human Resources Management - 4

7/30/2019 Human Resources Management - 4

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Welcome

HRM207Human Resources Learning andDevelopmentWeek 4

(Based on Noe and Winkler, 2009)


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Todays Agenda

Lecture Learning: theories and program design

- Introduction

- What is learnt? Learning outcomes- Learning theories

- Learning process

- Designing effective training programs


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Introduction

For training to be effective learning must occur.

But what is learning???


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Learning

Learningis a relatively permanent change in humancapabilities that is not a result of growth processes.

These capabilities are related to specific learning

outcomes.


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Learning outcomes


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Learning outcomes

As students you are probably most familiar with one

type of learning outcome: intellectual skills.

Do you agree with this

statement? Discuss.


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7 Learning theories

ReinforcementTheory

Social LearningTheory

Goal Theories

Need Theories

Expectancy

TheoryAdult Learning

Theory

Information

Processing Theory


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7 Learning theories activity

Carefully read the description of one of the seven learning

theories from the textbook (p125-134).

Independently, or in a small group, draw a graphical

representation (no words) of the learning theory.

In a few bullets points or a single sentence, add the

implications of the learning theory for training to your

drawing.

Be prepared to explain your work.


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Mental and physical processes of learning


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The Learning Cycle - Kolb


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Learning Styles - Kolb


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Age influences on learning

Trainers need to be aware of trainees ages to create alearning environment and develop materials that meet

their preferences.

Generation labelsBuilders 1925-1944

Boomers 1945-1964

Gen X 1965-1979

Gen Y 1980-1993

Gen Z 1994-


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Implications of the Learning Processfor Instruction

Employees need to know why they should learn

Learning consist of:

A statement of what the employee is expected to do or know (i.e.

performance).

A statement of the quality or level of acceptable performance (i.e.

criterion).

A statement of the conditions under which the learner is expected to

perform the desired outcome (i.e. conditions).


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Employees need meaningful training content WHY?

Employees need opportunities to practise

WHY?

Employees need to commit training content to

memory

Reasons?


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Employees need feedback WHY?

Employees learn through:

observation, experience, interacting with others

Employees need the training program to be properly

coordinated and arranged


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Learning outcomes and internal andexternal conditions


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Considerations in designing/deliveringeffective training programs.

Things to be considered include:

Training site/room

Selecting the trainer/s

Trainers responsibilities

Program design


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Training site/room

Comfortable and accessible

Quiet, private and free from interruptions

Adequate space for learners to move comfortably in

Adequate work space

Good visibility to allow learners to see each other, thefacilitator and the visuals and materials well

Air- conditioned


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Details to Consider When Evaluating aTraining Room


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Examples of seating arrangements


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Matching Training Rooms With LearningRequirements

What does all

this mean?


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Selecting the trainer

Internal v External trainer

Content knowledge

Training and presentation skills


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Trainer responsibilities

Preparation prior to the session

Training room management and set up

Engaging trainees

Managing group dynamics


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Program design

PROGRAM v COURSE v SESSION

Course parameters

Objectives

Training session plan


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Course Parameters

General pieces of information about the trainingprogram, including

course title

target audience

purpose

goals

time

number of participants

location

Prerequisitesfacilitator/s


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Objectives

Program objectives Broad summary statement of theobjectives of the program.

Course/session objectives Expected behaviours interms of outcome, standard and conditions.


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Session plan - Features


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Session plan - Example


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Conclusion

Recap of today

Essay due in two weeks (week 6 tutorial)

Any questions?

Human Resources Management - 4

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