COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

HUMAN RESOURCES CRITICAL ROLE IN SUSTAINABILITY

Barry Dambach, Sr. Director, Global EHS and Sustainability Alcatel-Lucent (Retired)

October 2015

COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

5. Professional development and talent

retention

6. Employee satisfaction and engagement

9. Global diversity

11. Non-discrimination and equality

13. Health and safety / well-being at work

33. Freedom of association / collective

bargaining

3

COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

2014 SUSTAINABILITY Our priorities and values

Digital inclusion

Realize the potential of a connected world by developing and deploying

affordable communication solutions for people everywhere, expanding their social and economic opportunities

Our people

Create a diverse and highly skilled workforce able to meet our

customer demands for reliable, quality service

Eco-sustainability

Lead eco-sustainable innovation to provide energy efficient,

environmentally sustainable networks and innovative solutions that meet

growing bandwidth demands

Fully engage

as CITIZENS OF THE COMMUNITIES

where we do business

Do business only with PARTNERS, including suppliers, contractors

who share OUR VALUES

ZERO TOLERANCE

for compliance

violations

Customer satisfaction puts sustainability at the heart of our business

4

COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

ROLE OF HUMAN RESOURCES (HR) IN SUSTAINABILITY

• Evolution of Sustainability

- Environmental ….Social

ISO14000….SA8000

• Goal = Every employee considers Sustainability as routine part of their job

- Human Resources, Manufacturing, Real Estate, R&D, Installation,

- Finance, Communications, EHS, Transportation, Supplier Mgmt…

• HR is Critical Partner to ensure employee engagement in Sustainability

- Multiplier Effect / Enabler for Cultural Change in Company

- Owns processes that drive behaviors

Performance Management/Objectives

Behavior Policies

Workers hours / Compensation

Working Conditions

5

COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

COURAGE, INITIATIVE, SELFLESSNESS

Do we reward or punish this

behavior?

6

COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

ENGAGED PEOPLE….

Monitor

Mindful

Comply

Care

Procedure

Awareness

Process

Knowledge Implement

WILL MAKE THE DIFFERENCE