Human Resources A Management Perspective

www.GideonGroup.net October 18, 2014

Human ResourcesA Management Perspective

Prepared for Kingdom Business Association

Faith Christian Center


Overview• Introduction • Connie Robinson

• Learning Objectives • Hiring & Staffing • Compensation & Benefits • Training & Certification • Time & Attendance • Outsourcing • Policies and Procedures • Record Keeping/Legal Requirements

Introduction■ Connie Robinson,Vice President, The Gideon Group

• 20 years of Human Resources experience.

• Managed Diversity Sourcing and Recruitment for Motorola’s $8 billion Semiconductor Products Sector. Prior, directed HR Division for the Arizona Supreme Court. Managed HR for Pinnacle West Capital Corporation and the Dial Corporation.

• Management graduate from Arizona State University, a Valley Leadership Alum and Kellogg/Women’s Funding Network Non-Profit Leadership Development and Philanthropy graduate and Board member.



Learning Objectives• Effective Human Resource Planning

• Understand When and How to Recruit, Hire and Staff

• Understand Compensation and Benefits for your Work Environment

• Understand Appropriate Training & Professional Development

• Managing Time and Attendance

• When to Implement Effective Policies and Procedures

• Federal and State Compliant Recordkeeping

http://www.gideongroup.net/

Hiring & Staffing

• Employment Forms: • Employment Application • W 4 – Federal Tax Withholding • A 4 – State Tax Withholding • I-9 – Employment Eligibility • E-Verify – Employment Eligibility (Enroll your

company)www.GideonGroup.net

October 18, 2014


Hiring & Staffing

Job Description • Essential Function

• Job Posting

• Interview Process

• Applicant vs Candidate

• Background/Reference Checks

• Making the Job Offer


Compensation & Benefits■ Onboarding/New Employee Orientation

• Explanation of employee benefits • I-9, E-Verify • HIPPA • PPO versus HMO medical insurance • PTO, sick, vacation, personal, holiday • Family Medical and Leave Act (FMLA) • COBRA (Consolidated Omnibus Budget Reconciliation Act)

■ Exempt vs. Non Exempt Employees • Fair Labor Standards Act • Exempt from Overtime

■ Salary Range/Starting Salary Range


Training and CertificationProfessional Development

Understand Workplace Dynamics • Information

• Attitudes and Behaviors

Appropriate Leadership Competencies • Communication • Ethics • Performance Management • Employee Development

http://www.gideongroup.net/


Time & Attendance

Attendance Policy • Operating Hours • Overtime • Salaried • Hourly

Outsourcing • Reasons for Outsourcing • The Decision to Outsource: Staff or Consultant


Policies and Procedures (It’s about more than a procedure)

A Holistic Workplace Design Approach

• Leadership around the corporate policy • Policies that transform the organization • Clear and fair belief and value statements • Foundation/platform for corporate culture • Employee handbook/HR handbook • “Must implement” policies

Policies Mandated versus Voluntary

• Purpose • Policy • Policy Guidelines/Procedures • Employment— • Diversity Statement - Voluntary • At-Will Employment - Mandated • EEO (Equal Employment Opportunity) - Mandated • Harassment Policy - Mandated • Immigration Reform and Control Act of 1986 (I-9) – Mandated • HIPAA – Health Insurance Portability & Accountability Act - Mandated • Reference/Background Verification Policy - Voluntary


Policies cont’dEmployee Relations - •ADA – Americans With Disabilities Act - Mandated •AIDS Policy - Mandated •Anti-Fraternizing Policy - Voluntary •Confidentiality and Business Ethics Policy - Voluntary •Dress Guidelines - Voluntary • Internet, Electronics Communications Policy - Voluntary •Employee Counseling and Progressive Corrective Action - Voluntary •Employee Privacy Policy - Voluntary •Exit Interview Policy - Voluntary •Non-Smoking Policy - Mandated •Sexual Harassment Policy - Voluntary


Policies cont’d•Solicitation on Company Property Policy - Voluntary

•Substance Abuse Policy - Voluntary

•Violence in the Workplace Policy – Voluntary

•Benefits And Career Development: ■ Employee Holidays Policy - Voluntary ■ Family and Medical Leave Act - Mandated ■ Jury Duty - Voluntary ■ Tuition Reimbursement and Education Assistance - Voluntary ■ Internal Job Opportunity - Voluntary


HR Forms• Consent to Release Information • Confidential Self-Identification • Veterans Self-Identification • Employee Leave of Absence Request Form • Internal Job Offer Sheet • Maternity Leave Agreement • Glossary of Frequently Used Terms



Recordkeeping/Legal Requirements

EEOC Regulations •Medical/Benefits Files – 7 years • Personnel/Employment Records

■ One year ■ Payroll records – 3 years

• Personnel Files ■ What to include – 7 years • Performance Appraisals • Salary Adjustments • Confidential Information/Forms • Recognition Letters, Certificates,

■ Where should the files be kept • Confidential and Locked

■ “Need to Know”


Summary

• Leadership • Effective Hiring • Compensation & Benefits Planning • Training & Development • Time & Attendance Preparation • When Outsourcing is Appropriate • Policies & Procedures Implementation • Recordkeeping & Documentation

Human Resources A Management Perspective

Recruiting & HR

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