UNIT-V Human Resource Management (HRM) Human Resource Management (HRM)
Human Resorce Management
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McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. Human Human Resource Resource Managemen Managemen t t Chapter Ten Chapter Ten
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Transcript of Human Resorce Management
McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.
Human Human Resource Resource
ManagementManagement
Chapter TenChapter Ten
Human Resource ManagementHuman Resource Management
Human resources management (HRM) Formal systems for
the management of people within an organization.
10-2
Strategic Human Resources ManagementStrategic Human Resources Management
Human capital The knowledge,
skills, and abilities of employees that have economic value.
10-3
An Overview of the HRAn Overview of the HRPlanning ProcessPlanning Process
10-4Figure 10.1
The HR Planning ProcessThe HR Planning Process
Job analysis A tool for
determining what is done on a given job and what should be done on that job.
10-5
SelectionSelection
10-6
Interviews
Background Checks
Personality Tests
Use of Pre-employmentUse of Pre-employmentSelection ToolsSelection Tools
10-7Figure 10.2
Reliability and ValidityReliability and Validity
Reliability The consistency of
test scores over time and across alternative measurements.
Validity The degree to which
a selection test predicts or correlates with job performance
Criterion, content
10-8
Advice on TerminationAdvice on Termination
10-9Table 10.1
Training and DevelopmentTraining and Development
Training Teaching lower-level
employees how to perform their present jobs.
Development Helping managers
and professional employees learn the broad skills needed for their present and future jobs.
10-10
Most Frequently UsedMost Frequently UsedTraining MethodsTraining Methods
10-11Figure 10.4
Performance AppraisalPerformance Appraisal
Performance appraisal (PA) Assessment of an
employee’s job performance.
10-12
Giving FeedbackGiving Feedback
1. Summarize the employee’s performance, and be specific.
2. Explain why the employee’s work is important to the organization.
3. Thank the employee for doing the job.4. Raise any relevant issues, such as areas for
improvement.5. Express confidence in the employee’s future good
performance.
10-13
Factors Affecting the Wage MixFactors Affecting the Wage Mix
10-14Figure 10.6
Labor RelationsLabor Relations
Labor relations The system of
relations between workers and management.
10-15
