Human Performance Problem

Assignment 2.1Performance Gap

Problem

Focus on quality due to type of data that can be collected.

Quality fits with desired outcome. PROBLEM: During a 1 hour session.The quality of interaction the early

intervention has with the parents or caregivers of the child.

The quality of the interaction between the early intervention specialist and the child.

Performance Gap

PLOP› Present level of

performance1. What is the current

level of performance during sessions between early intervention specialists, the parent or care giver, and the child?

DLOP› Desired level of

performance.1. What is the desired

level of performance between the early intervention specialists, the parent or caregiver, and the child?1. Who are the

determiners of the desired performance?

Goal

Improving interactions between special instructors and their clients during the on location visits.How is this measured?Focus on quality, qualitative measurement.Measuring the type of interaction.

Focus on EnvironmentIn

form

ati

on

Current job description. Special Instructor job description.

Relevant guides:Check list of none academic items that need to be accomplished during visit.Check list of educational progress.Condition of Environment.Psychologically safeCleanOrganized.The conditions are based on the individual homes we visit. How determines what is safe, clean, and when we get to say no way. This isn’t a set standard as in a set building.

Reso

urc

es equipment: lending

library has some equipment to borrow.Non academic equipment: technology to communicate digitally with the entities.Educational resources to accomplish IFSP Goals.

Ince

nti

ves Positive feedback

PaycheckInsuranceBenefits This is difficult as we work in a subcontractor /contractor setting.The subcontractor is on a set pay. Cash incentives are rare. The workers is in charge of their retirement plan, health insurance, and tools of the trade. Cost vs income.

Dete

rmin

e S

uccess

What is w

orkin

g fo

r you?

What is w

orkin

g a

gain

st you?

Lending library County support Contractor support

Technology standards Environment Tools

Questions to find Answers. What are the positive events during

your one hour visits with your clients? What do you accomplish during a visit? What events of the visit leave a

negative impression after the session ends?

What do you want to accomplish during a visit?

How do you want to communicate those results with your entities?