IAOP – CENTRAL AMERICA CHAPTERGUATEMALA, APRIL 2009

LORI BLACKMANESTUARDO ROBLESROGER CONRADO

GVC PARTNERSINGENIA

Human Capital Baseline

Motivation

What do we have?

Where do we have it?

What can we offer?

How do we build capacity?

Create awareness and motivate discussion

Challenges

Lack of information – public, private, scattered

Unreliable information

Unwillingness to share information

A work in progress

Sources

Central BanksMinistries and government agenciesIndustry chambersUniversitiesNGOsCEPAL / ECLAIncaePrivate organizationsWikipedia

The Baseline - Parameters

DemographicsEconomyInfrastructureEmploymentEducationOutsourcing industry

CA - Population

Capital Cities Population

Less than 1 Million

More than 1 Million

More than 2 Million

More than 3 Million

14 Million - Guatemala

7 Million - Honduras

6 Million - El Salvador

5 Million - Nicaragua

4 Million - Costa Rica

3 Million - Panama

40 MILLION TOTAL (32 million in the CA-4)

Other Cities with large Populations

More than 500,000

More than 250,000

Young-Urban Population

•In “C.A. Market”, populations are “very young”, in comparison to other markets

•In “C.A. Market”, the Economically active populations are high in comparison to other markets

Population Shift

Longer term projections demonstrate a young population will remain to sustain the aging population.

Costa Rica has the oldest population and Guatemala has the youngest in C.A.

Source: INCAE, Costa Rica

Solid Infrastructure Development

Source: BCN, CIA, Tiscali

Vs. Population

Source: BCN, CIA, Tiscali

Employment Trends – Beyond Traditional

Source: Banco Central de Nicaragua

Employment

Source: Banco de Guatemala

A move toward services

Source: Banco Central de Nicaragua

The Region

Source: BCN, Banco de Guatemala, BCH, CBB, INEC, Ministerio de Economia.

University Population Young – Urban and Educated!

Education – if you build it, they will come!

Source: CNU

Similar trend

Source: MINED

Outsourcing Industry

Bilingual Agents:Total Population Ratio

Guatemala El Salvador Honduras Nicaragua

2.9K:14.2M 5.2K:6.5M 0.1K:7.4M 1.2K:5.5M

0.0204% 0.0800% 0.0014% 0.022%

Bilingual Agents CA-4 vs Costa Rica

Costa Rica Ratio 32K:4.3M = 0.7442%

Bilingual Agents/country (Adjusted to Costa Rica)

Guatemala El Salvador Honduras Nicaragua

2.9K:14.2M 5.2K:6.5M 0.1K:7.4M 1.2K:5.5M

0.7442% 0.7442% 0.7442% 0.7442%

105,676 48,373 55,071 40,931

Bilingual Agents CA-4 vs Panama

Panama Ratio 18K:2.5M = 0.7200%

Bilingual Agents/country (Adjusted to Panama)

Guatemala El Salvador Honduras Nicaragua

2.9K:14.2M 5.2K:6.5M 0.1K:7.4M 1.2K:5.5M

0.7200% 0.7200% 0.7200% 0.7200%

102,240 46,800 53,280 39,600

What Next?

Take a step to the left please.

Where are the jobs?

How do we train?