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www.nasa.gov The Counterfeiting Epidemic - How to Avoid Fake Parts NASA PM Challenge February 9 th – 10 th , 2010 Brian Hughitt Daniel DiMase Used with Permission

Transcript of Hughitt.di mase

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PRESEN

TATION

TITLE

www.nasa.gov

The Counterfeiting Epidemic - How to Avoid Fake Parts

NASA PM ChallengeFebruary 9th – 10th, 2010

Brian HughittDaniel DiMase

Used with Permission

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PRESEN

TATION

TITLE

www.nasa.gov

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Costs Global Economy over $650 Billion/Year

Accounts for more than 5% of global merchandise trade

Loss of over 750K U.S. jobs

Predicted to grow over $1.2 trillion by end of 2009

Interpol has linked counterfeiting to organized crime and terrorist financing

Jeopardizes health & safety of consumers, national security threat, affects brand name & reputation

US Department of Commerce

Worldwide Impact

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Counterfeit Electronic Parts

1. Definitions and Examples2. Scope and Magnitude3. Product and Mission Impact4. Causes and Sources5. Solutions

- SAE AS5553- Resources/Tools/Forums- The Way Forward

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Exploding counterfeit cell phone battery

Recalled circuit breakers

Delays and project cost overruns

“Trojan Horse” or backdoor entry

Kill switch

Counterfeiting Consequences

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What are Counterfeit Parts?

Electronics Manufacturing Industry• Substitutes or unauthorized copies• A part in which the materials used or its performance has changed without notice• A substandard component misrepresented by the supplier

Electronics Distributor Industry• Items that are produced or distributed in violation of intellectual property rights,

copyrights, or trademark laws• Items that are deliberately altered in such a way as to misrepresent the actual

quality of the item with intent to defraud or deceive the purchaser.– Any information omitted or means taken to mislead the purchaser to believe

that such items are authentic or lawful

US Department of Energy / SAE AS5553• A copy or substitute without legal right or authority to do so, or one

whose material, performance, or characteristics are knowingly misrepresented

EIA/G-12 Committee• An item whose identity or pedigree has been deliberately altered or

misrepresented by its supplier

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Counterfeit Electronic Parts

– Parts re-topped &/or remarked to disguise parts differing from those offered by the original part manufacturer

– Defective parts scrapped by the original part manufacture

– Previously used parts salvaged from scrapped assemblies

– Devices which have been refurbished, but represented as new product.

Re-topping Remarking

Marking indicates an Op Amp from ADI…

… but contains die for a Voltage Reference from PMI

Evidence of prior marking for a part with inferior performance …

… accompanied by bogus test report

Device lead condition shows parts were used

Part number indicates a CLCC package, but this package is a CDP…

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Counterfeit Part Examples

Blacktop peeling away.Sand marks evident

Acetone Swipe

National Semiconductor does not use

“ : ” in part numbersNew versus

Refurbished leads

Missing Serial Number

Dual Markings

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Counterfeit Part Examples

Package MarkingIs Phillips

Die MarkingIs Intel

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Counterfeit Part Examples

Non-gold leads Gold leads on real device

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Counterfeit Part Examples

X-Ray showing die patternof known good part

X-Ray showing die patternof counterfeit

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Which Device is Counterfeit?

Counterfeit Known Good Part

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Historical Trend

0

5

10

15

20

25

30

35

40

45

1976 1978 1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008

Year

Rep

orts

GIDEP Alerts and Problem Advisories Reporting Suspect Counterfeit Electronic Components

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U.S. Department of Commerce –Preliminary Data (as of March 4, 2009)

3,868

8,139

9,3568,600

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

10,000

2005 2006 2007 2008 (est.)

Total Counterfeit Incidents:(For 498 Companies Surveyed)

Current Magnitude

Year Number of Incidents

2005 1

2006 29

2007 169

2008 604

U.S. Customs Notifications

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Semiconductor Manufacturer Survey

In June 2006, the Semiconductor Industry Association (SIA) established the Anti-Counterfeiting Task Force (ACTF) consisting of semiconductor manufacturing company members involved in the investigation of counterfeiting and coordination with law enforcement.

Semiconductor Manufacturer disclosures …– Company A: Over 100 part numbers have been counterfeited in last 3 years.– Company B: 19 cases reported involving 97,000 units. – Company C: Since June 2006, there have been 4 seizures of counterfeits of our

products by U.S. Customs; units seized ranged from 6000 to 60,000.– Company D: “We estimate that 2-3 percent of purchases of our brand are

counterfeit” – Company E: A broker website indicated 40,000 or our devices available, but our

company had only made less than 200 units of that device with the specified date code. If all 40K were available it would result in a $34 million loss.

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Sources of Counterfeiting

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Slide courtesy of

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US Department of CommercePreliminary Data, Nov 2008

30%

20%

7% 6% 6% 6% 5% 3% 3% 2% 1% 0% 0% 0% 0%0%

10%

20%

30%

40%

Broke

rs

Indepen

dent D

istrib

utors

Autho

rized

Dist

ribut

ors

DOD Dep

ots

Individu

als

Contra

ct Man

ufactu

rers

OEMs

Prime/S

ub C

ontracto

rs

Interne

t Exc

lusiv

e Sour

ces

OCMs

U.S. N

ationa

l Sec

urity A

gencie

sDLA

Other

Other

U.S

. Fed

eral

Agencie

s

State/L

ocal G

overn

ments

Sources of Counterfeiting

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Sources of Counterfeiting

“Most broker organizations are very small and do not have established quality control procedures in place. We have more than 10,000 brokers in our database. Of those only 200 have more than 10 employees and quality control procedures for their staff. That leaves us 9,800 to fall victim to. Many brokers are working out of their home. All someone needs is a phone, fax and e-mail address and they are in business.”

American Electronic Resource, Inc.

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What We are Up Against

Multiple Alias’s

Bogus Qualifications

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Product ImpactGIDEP Counterfeit Case Summaries

EE-A-06-01 Test failures at a defense contractor were found to be microcircuits containing many different chips

EE-A-06-03 Supplier of military hardware found suspect counterfeit microcircuits having dual part number markings

EE-A-06-04 Microcircuits that failed product testing were found to have chips from another source

M9-A-07-01 During manufacturing of a military product, suspect counterfeit transistors were functional failures

6E-P-07-01 Memory device supplier confirmed parts marked with their name did not contain their chips

UY7-P-07-01 Microcircuits, that failed electrical testing, were found to contain chips from another manufacturer

NB4-P-07-01 Suspect counterfeit microcircuits, from an unauthorized distributor, found during testing at an aerospace supplier

J5-A-07-01 Independent distributor supplied suspect counterfeit parts (not available from original supplier) to defense plant

J5-A-07-02 Microcircuits, supplied by an independent distributor, were suspect counterfeit (device markings not authentic)

A2W-A-07-01 Suspect counterfeit transistors failed electrical tests; found to have many different chips

J5-A-07-06 Programmable logic devices found to be suspect counterfeit (lot code was after manufacturer discontinued parts)

J5-A-07-09 Microcircuits found to be suspect counterfeit as the lot date code was after the manufacturer stopped production

UE-A-07-01 Suspect counterfeit microcircuits failed electrical tests; contained chips from another manufacturer

AAN-U-08-052 A government entity reported counterfeit circuit breakers in nuclear power plants

CE9-P-08-02 Military parts manufacturer reported U. S. authorities have recently intercepted many counterfeit parts shipments

UL-P-08-01 Distributor unable to provide test reports on suspect counterfeit microcircuits that failed during factory testing

D4-A-09-01 Military hardware manufacturer found suspect counterfeit programmable devices showed part remarking

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U.S. Department of Commerce –Preliminary Data (as of March 4, 2009)

23366815

50180

341604

693776

835929

11161261

0 200 400 600 800 1000 1200 1400

Unauthorized Overrun by Contract ManufacturersOther

Notification by Non-US Government AgencyNotification by Other US Government Agencies

Notification by DLANotification by GIDEP

Returned as Excess InventoryAbsence of Original Documentation

Returned as Wrong MerchandiseNotification by OEM

Self-Initiated InvestigationsNotification by US Customs

Customer Suspected Part Was CounterfeitTesting

Notification by OCMMarkings, Appearance, Condition of Parts

Discovered Defective Parts/Poor PerformanceReturned as Defective

How Companies Are Uncovering Counterfeits

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Product Impact

What “failed parts” mean to NASA

Schedule slippageCost Increase

Reduced performancePoor reliabilityProduct failure• Personnel Safety• Mission Success• National Interests

Decline in mission readiness

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What We are Up Against- Bogus Test Reports -

19% of companies employing testing contractors had problems with U.S.-based firms concerning faulty or forged testing.

- The parts were cleared by the testing house, but were later found to be counterfeit by the customer.

U.S. Department of Commerce February, 2009

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Exemplar Top Surface

Suspect Top Surface

Pure Acetone / 7 Day Soak- No Affect New Blacktop Material Can Only Be Removed With an X-acto Knife

What We are Up Against - New Blacktopping Techniques-

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We of course run a lab and we could see that the surface had been etched, how???. This unfortunately is not the first time we have seen this type of damage.

IT IS A FORM OF PLASMA ETCH!!!We do not have any detail of how, use your imagination, at any rate these parts have had the marking etched away, this way it saves them from sanding, then blacktopping, and finally remarking. They simply etch and remark

Yes these are the same surfaces

What We are Up Against - New Etching Techniques-

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Solutions

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Help

GovernmentRegulations

WorkGroups

Conferences

Technical Committees

Standards

Resources

SAE G-19

Training

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Quality is free. It is not a gift, but it is free. What costs money are the unquality things– all the actions that involve not doing things right the first time.

Philip B. Crosby

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The Cost of Unquality

Corrective Action Rework Scrap Re-Testing

Troubleshooting

& InvestigationRepair Re-Inspection Corrective Action Reports

Failure Analysis Processing Engineering Change Proposals Replacement materials Labor for manufacturing

replacements

Storage for extra inventory Material for extra inventory

Handling and transportation for extra

inventory

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Cost Impact (actual example)

Total cost: >$250,000

Change parts in field•$70K

Labor to replace suspect chips•$30,000

Reliability Testing•$57K

Cost ofParts + Test- $90K

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What is the AS5553 Standard?

Members

•Government•Industry•Industry Associations

G-19 Committee

•Formed September 2007•Convened weekly on “fast-track” course

Charter

•Address aspects of preventing, detecting, responding to and counteracting the threat of counterfeit electronic components (EEE parts)

Objective

•Develop Standard(s) suitable for use in aeronautic, space, defense, civil and commercial electronic equipment applications tomitigate the risks of counterfeit electronic components

Aerospace Standard AS5553

Incorporates Succinct Requirements and Guidance:•Counterfeit Electronic Parts Control Plan•Component Management•Procurement•Test/Evaluation Methods•Response strategies when suspect or confirmed counterfeit components are detected.

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Counterfeit Electronic Parts;Avoidance, Detection, Mitigation, and Disposition

…increasing volume of counterfeit electronic parts … posing significant performance, reliability, and safety risks.

SAE International AS5553

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SAE G-19 Members

US Government Members …• DSCC• GIDEP• MDA• NASA • US AF / NRO (Aerospace Corp.) • US Army - AMRDEC • US Navy - NAVAIR• US Navy - NSWC• US Navy - NCIS• US Customs and Border Protection

Industry Members …• Arrow Zeus Electronics• BAE Systems• Boeing• General Dynamics• Jabil Circuits• Lockheed Martin• Maxim Integrated Products• Northrop Grumman• Orbital Sciences• QP Semiconductor• Raytheon

Participating Industry Associations …• Aerospace Industries Association (AIA)• Best Manufacturing Practices Center of Excellence (BMPCOE)• ERAI, Inc.• Government Electronics & Information Technology Association (GEIA)• Independent Distributors of Electronics Association (IDEA)

Representation from NASA, Aerospace Industry, Military, & Commercial

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Counterfeit Parts Control

Plan

Purchasing

Parts Availability

Verification of Purchased

Product

In Process Investigation

Purchasing Information

Material Control

Reporting

Appendixes for Guidance

SAE AS5553 Requirements

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Counterfeit Parts Control Plan:

… The organization shall develop and implement a counterfeit electronic parts control plan that documents its processes used for risk mitigation, disposition, and reporting of counterfeit parts…

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Parts Availability:

… The process shall maximize availability of authentic, originally designed … parts throughout the product’s life cycle, includingmanagement of part obsolescence…

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Purchasing Process:

Source of Supply

•Determine risk of receiving counterfeit part…•Actions may include surveys, audits, review…•Specify a preference to procure directly from OCMs…

Approved Suppliers

•Maintain a register of approved suppliers•Guidance on source selection and approval process•Assure sources of supply are maintaining processes for counterfeit risk mitigation

Risk Mitigation

•Mitigate the risks of procuring counterfeit parts from sources other than OCMs…•Specify supply chain traceability to the OCM…•Specify flow down of applicable requirements to contractors and sub-contractors…

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Purchasing Information Purchasing Verification

…The documented process shall assure detection of counterfeit parts prior to formal product acceptance…

…This documented process shall specify contract/purchase order quality requirements …

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Reporting

Shall assure that all occurrences of counterfeit parts are reported…

Material Control

Shall control … nonconforming parts from entering supply chain

Shall control counterfeit parts to preclude their use …

In Process Investigation

Shall address the detection, verification, and control of … counterfeit parts.

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Procurement Clauses:

…The seller shall establish and implement test and inspection activities necessary to assure the authenticity …

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Procurement Clauses:

…The seller shall maintain a method of item traceability that ensures

tracking of the supply chain back to the manufacturer …

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Procurement Clauses:

…The seller shall approve, retain, and

provide copies of Electrical, Electronic, and

Electromechanical (EEE) part Manufacturer Certificate of Conformance (CoC).…

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Procurement Clauses:

…The seller shall have a quality management system that complies withSociety of Automotive Engineers (SAE), AS9120Quality Management Systems

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Risk Charts

SAE AS5553 Guidance

Lowest Risk

Highest Risk

Supplier withGIDEP/ERAI

Alerts_

__

OCM

Source of Supply

Small %__

___

100%

1X Visual Inspection

______

Life Test

In Business < 1 Year

& Unknown Financials

_

_Supplier

Audited & Approved

LifeDependent

__

___

Non-Critical

Test / InspectPopulation

Level of Test & Inspection

Supplier Assessment

Product & Application

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Organizations Invoking SAE AS5553

This is no longer a choice, but a requirement

• NASA Policy Directive

• DOD Policy Memorandum

• DOD adopts AS5553 August 2009

• Other companies with plans:• BAE Systems• Orbital Sciences Corp.• Lockheed

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NASA Policy Directive 8730.2CNASA Parts Policy

•Applies to:•NASA Headquarters•NASA Centers, including Components Facilities•NASA programs and projects•Flow down to NASA contractors, subcontractors, and grantees

•Refers to AS5553 for guidance

•Effective date: November 3, 2008.

Compliance is Mandatory

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Departments impacted include:

Considerations for Implementation

Parts Engineering

Quality Assurance

Electronics Manufacturing

Receiving Inspection

In-Process Inspection Procurement

Production Supply Chain Management

Legal & Contracting

Organization

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Next Steps – Recommendations

Creation of a Counterfeit Parts Control Plan

Changes to internal policies and procedures

Create cross function team of impacted departments

Formation of a counterfeit parts working group

Continued Training and Awareness of Counterfeit Issue

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Resources

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Work Groups/Committees/Associations

• US Chamber of Commerce Coalition Against Counterfeiting and Piracy (CACP)• Semiconductor Industry Association (SIA) Anticounterfeiting Task Force (ACTF)• SAE G-19 Counterfeit Electronic Parts Technical Committee• Center for Advanced Lifecycle Engineering (CALCE)• Surface Mount Technology Association (SMTA)• TechAmerica G-12 Counterfeit Task Group • Aerospace Industries Association (AIA) Counterfeit Parts Integrated Process Team • International Microelectronics and Packaging Society (IMAPS)• Components Technology Institute (CTI)• NASA Quality Leadership Forum (QLF)• Independent Distributors of Electronics Association (IDEA)• ERAI• SEMI• DoD trusted Defense Systems Workshop• DoD Trusted Foundry Program• Defense Logistics Agency (DLA) Counterfeit Parts Integrated Process Team (IPT)

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Fraud Detection Awareness – Roger Moerman , Technical Services Associates & Thomas Williams, Department of Energy

Legal Issues Surrounding Fraud – Monica Aquino-Thieman, NASA Office of General Counsel

Suspected Unapproved Parts Program – Beverly Sharkey, Federal Aviation Administration (FAA)

EEE Parts Quality Concerns – Counterfeiting, Lead-Free Solder, Tin Whiskers – Phil Zueleta, JPL

ERAI Role in Prevention of Counterfeit Parts – Mark Snider, ERAI

Counterfeit Parts Standard – Phil Zueleta, JPL

Using a Supplier for Protection of Counterfeit Parts – Robb Hammond, AERI

Counterfeit Components Avoidance – Leon Hamiter, CTI

Counterfeit Electrical, Electronic, and Electromechanical (EEE) Parts Panel –

Michael Sampson, Goddard Space Flight Center (GSFC); John O’Boyle, QP Semiconductor, Inc.; Henry Livingston, BAE SYSTEMS; David Meshel, Aerospace Corporation; Charlie Whitmeyer, Orbital Sciences Corporation; Debra Eggeman, Independent Distributors of Electronics Association (IDEA)

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Training Opportunities

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Training (cont)

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Training (cont)

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Resources

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Resources (cont)

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Resources (cont)

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Resources (cont)

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Resources (cont)

• Pre-qualified distributors

• Semiconductors and Microcircuits

• Distributors with demonstrated quality assurance practices

• Qualification based on JESD31 QMS requirements, e.g.:

– Traceability

– Certificate of Compliance

– Handling and storage

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The Way Forward

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Future Standards Development

SAE AS6081, Counterfeit Electronic Parts Avoidance-Distributors

SAE ASxxxx, Counterfeit Electronic Parts Control Plan Audits

•Buyers•Distributors

SAE Asxxxx, Requirements for Counterfeit Electronic Parts Control Plan Certification/Registration

SAE ASxxxx, Authentication Testing of Electronic Parts

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Supplier Certification

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1. Buyers

2. Distributors

3. Test Laboratories

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Potential FAR Changes

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DEPARTMENT OF DEFENSE GENERAL SERVICES ADMINISTRATIONNATIONAL AERONAUTICS AND SPACE ADMINISTRATION

48 CFR Parts 2, 4, 12, 39, 52 [FAR Case 2008-019; Docket 2008-XXXX; Sequence X]RIN: 9000-XXXX Federal Acquisition Regulation; FAR Case 2008-019; Authentic Information Technology Products

AGENCIES: Department of Defense (DoD), General Services Administration (GSA), and National Aeronautics and Space Administration (NASA).

ACTION: Advance notice of proposed rulemaking; public meeting.

SUMMARY: The Civilian Agency Acquisition Council and the Defense Acquisition Regulations Council (the Councils) are seeking comments from both Government and industry on whether the Federal Acquisition Regulation should be revised to include a requirement that contractors selling information technology (IT) products (including computer hardware and software) represent that such products are authentic. Additionally, the Councils are seeking comments on whether contractors who are resellers or distributors of computer hardware and software should represent to the Government that they are authorized by the original equipment manufacturer (OEM) to sell the information technology products to the Government. Finally, the Councils invite comments on (1) whether the measures contemplated above should be extended to other items purchased by the Government, and (2) whether the rule should apply when information technology is a component of a system or assembled product.

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NASA Proposed FAR Clause Authenticity of Electronic Parts

“All procurements for electrical, electronic, or electromechanical (EEE) parts that will be used in critical applications shall evaluate the risk of obtaining counterfeit parts and shall utilize an appropriate acquisition strategy to manage that risk. That strategy may include direct procurement of parts from OEMs or authorized suppliers; Government performed or approved tests and inspections to assure the authenticity of parts; and/ or an evaluation factor or criterion that assesses each non-authorized offeror’s ability and practices to assure authenticity of parts. A non-authorized offeror's ability to assure authenticity of EEE parts includes the offeror's clear representation and demonstration that parts originate from an OEM and are not counterfeit. Representation is fulfilled in a supplier certificate of conformance, and demonstration is fulfilled by a copy of one or more of the following: 1) the OEM’s original certificate of conformance, 2) records providing unbroken supply chain traceability to the OEM, 3) test and inspection records demonstrating authenticity of the parts.”

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“The contractor shall participate in the Government-Industry Data Exchange Program (GIDEP) in accordance with the requirements of the GIDEP Operations Manual (GIDEP S0300-BT-PRO-101) and the GIDEP Requirements Guide (S0300-BU-GYD-010). The contractor shall review all GIDEP ALERTS, GIDEP SAFE-ALERTS, GIDEP Problem Advisories, GIDEP Agency Action Notices, and NASA Advisories to determine if they affect the contractors products produced for NASA. For GIDEP ALERTS, GIDEP SAFE-ALERTS, GIDEP Problem Advisories, GIDEP Agency Action Notices, and NASA Advisories that are determined to affect the program, the contractor shall take action to eliminate or mitigate any negative effect to an acceptable level. The contractor shall generate the appropriate failure experience data report(s) (GIDEP ALERT, GIDEP SAFE-ALERT, GIDEP Problem Advisory) in accordance with the requirements of GIDEP S0300-BT-PRO-010 and S0300-BU-GYD-010 whenever failed or nonconforming items, available to other buyers, are discovered during the course of the contract.”

NASA Proposed FAR Clause GIDEP Participation

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Title 18, United States Code- Proposed Legislation -

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You should:

Know what a counterfeit EEE part is and the magnitude of the threat

Understand why a counterfeit parts control plan is necessary

Be familiar with SAE AS5553 standard for EEE parts

Be familiar with NASA Policy Directive 8730.2C, NASA Parts Policy

Understand the next steps for implementation

Summary