Hub Projects Influence Across Your Organization

H U B P R O J E C T SI N F L U E N C E A C R O S S Y O U R O R G A N I Z AT I O N

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Dave Bruno [email protected] @guynameddave

mailto:[email protected]?subject=

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Our conversation

1. Hub Projects 2. Stakeholders 3. {Optional Cynicism Break} 4. New Realities in Higher Education 5. Organizational Improvement 6. Tools & Techniques 7. Q&A

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The Setup

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1. Hub Projects

The Setup@guynameddave #heweb16 #cor12

5 The Setup

A hub project is a project with scope that impacts the lines of business of multiple stakeholders inside an organization.

1. Hub Projects

@guynameddave #heweb16 #cor12

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At my institution, a current project that is not a hub project is ______________.


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1. not a new phone system 2. not microsite for senior challenge 3. not inbound campaign for MBA cohort 4. not Giving Tuesday social campaign 5. 6.

The Setup

1. Hub Projects


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1. brand refresh 2. ERP 3. student success software 4. digital transformation 5. CRM 6.

The Setup

1. Hub Projects


9 The Setup

Isn’t a project about getting something done?


10 The Setup

Yes, and…


11 The Setup

Some projects create an opportunity to affect wider organizational improvement while getting something done.


12 The Setup

A hub project is a project with scope that impacts the lines of business of multiple stakeholders inside an organization, creating an opportunity for wider organizational improvement.

1. Hub Projects


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2. Stakeholders


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1. Deans and department chairs 2. Enrollment 3. Alumni relations 4. Advancement 5. Student development 6. Marketing and communications 7. Information Technology

The Setup

2. Stakeholders


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At my institution, many internal stakeholders are ______________, but some are ______________.


16 The Setup

H U B P R O J E C T

S TA K E H O L D E R








17 The Setup

H U B P R O J E C T









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“People who are hooked into a particular way of thinking or behaving are not really paying attention to the world

as it is…

@guynameddave #heweb16 #cor12 The Setup

Susan David, Emotional Agility

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…they’re seeing the world as they’ve organized it into categories that may or may not have any bearing on the

situation at hand.”


Susan David, Emotional Agility

The Setup

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Presuming stakeholders will not be collaborative, self-fulfills an experience

no one desires.

@guynameddave #heweb16 #cor12 The Setup

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“Leaders invested a lot of time in early listening tours and then empathically and systematically articulated their vision to one stakeholder group after another.”


Patti Sanchez, Harvard Business Review

The Setup

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{Optional Cynicism Break}


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The Opportunity


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Empathy and collaboration are the distinguishing factors of success in our times.

The Opportunity@guynameddave #heweb16 #cor12

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3. New Realities


26 The Opportunity@guynameddave #heweb16 #cor12

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3. New Realities


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3. New Realities


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3. New Realities

1. Harder to find qualified students 2. Increasing operational costs 3. Diminishing sources of funding 4. Questioning the value of higher education 5. 6.


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4. Organizational Improvement


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4. Organizational Improvement

The Opportunity

1. Identify and recruit new students 2. Cut operational costs through technology 3. Grow existing and new sources of funding 4. Innovate new education business models 5. 6.


32 The Opportunity@guynameddave #heweb16 #cor12

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Y O U


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C R M

A L U M N I R E L AT I O N S

A C A D E M I C A F FA I R S

D E A N S

S T U D E N T D E V E L O P M E N T

I T

Y O U

E N R O L L M E N T


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New Reality requires Organizational Improvement that Stakeholders can collaboratively influence using a Hub Project as a catalyst.


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Tools & Techniques


37 Tools@guynameddave #heweb16 #cor12

People Collaboration Tools

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People Collaboration Tools

Tools@guynameddave #heweb16 #cor12

1. StrengthsFinder 2. DiSC 3. Myers Briggs Type Indicator

These are not fates, these are tools

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Stakeholder Mapping


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Influence

Willingness

Traditional View of Stakeholder Mapping


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Influence

Willingness

S AT I S F Y T H I S P E R S O N

K E E P A N E Y E O N T H I S P E R S O N

M A N A G E T H I S P E R S O N

U P D AT E T H I S P E R S O N


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Influence

Willingness

Traditional View of Stakeholder Mapping

Emphasizes managing stakeholders. It keeps them “in line,” so they do not mess up the project.


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Stakeholder’s Needs

Organization’s Needs

Hospitable View of Stakeholder Mapping


44 Tools

Met

Nee

ds

0

25

50

75

100

Collaboration

1 2 3 4

Organization Needs Stakeholder Needs

Invite stakeholders to this place


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Hospitable View of Stakeholder Mapping

Empathizes with stakeholder needs. It invites them to collaborate in ways that influence organizational improvement.

Stakeholder’s Needs

Organization’s Needs


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Stakeholder Mapping SNAB Cards


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Stakeholder description

Describe needs of stakeholder

What 2 accelerators help stakeholder meet need?

What 2 blockers stop stakeholder from meeting need?


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Stakeholder n = 8

(Needs)

Accelerators a = 16; grouped A = 5

Blockers b = 16; grouped B = 5


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Acc

eler

ato

rs

100

Blockers

100

Influence

Influence

Technology

Technology

Staff

Staff

Budget

Budget

Communications

Communications

Communications Budget Staff Technology Influence


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Acc

eler

ato

rs

100

Blockers

100

Influence

Influence

Technology

Technology

Staff

Staff

Budget

Budget

Communications

Communications

Communications Budget Staff Technology Influence


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Empathy and collaboration are the distinguishing factors of innovative and

sustainable organizations.


domain7.com/hubs

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Dave Bruno [email protected] @guynameddave

mailto:[email protected]?subject=

Hub Projects Influence Across Your Organization

Leadership & Management

Transcript of Hub Projects Influence Across Your Organization