http://egov.gov 1 - 04/18/23

Building the Business Case for

eProcurement

January 29, 2002

Mary MitchellOffice of Electronic Government

GSA Office of Governmentwide Policy

egov.govAOA - Lansing MI Jan 22-23, 2001

http://egov.gov 2 - 04/18/23

E-Gov Business Case Objectives Order of magnitude

improvement Simplify and Unify Identify significant

stakeholders Quantify benefits for all

stakeholders Clear priorities and

goals Defined measurement

framework

Direct Customer

(User) Value

Government Financial Benefits

Strategic/Political Value

Social(Non User / Public)Value

Government Operational/Foundation

Value

Risk

VALUE

Direct Customer

(User) Value

Government Financial Benefits

Government Financial Benefits

Strategic/Political Value

Social(Non User / Public)Value

Government Operational/Foundation

Value

Government Operational/Foundation

Value

RiskRisk

VALUE

http://egov.gov 3 - 04/18/23

Why Integrated Acquisition?

Improvement Doable Benefits ResourceConven-

ienceOrder of

MagnitudeBenefit

# ofCustomers

Effected

< 18 to24

months

Risk Monetary OperatingEffective-

ness

TotalRequired

e-TrainingRecruitmentOne StopHRIntegration- e-Travel- eClearanceIntegratedAcquisitione-RecordsManagementLower RankedOpportunities

Cross-Agency Opportunities

http://egov.gov 4 - 04/18/23

What’s the Value Proposition?

Acquisition has many functions that can be consolidated through a shared services environment.

Sharing these processes and their accompanying data will:

enable all agencies to make more informed procurement, logistical, payment and performance assessment decisions; and

facilitate evolution to a model that opens access and eliminates redundant systems and data collection, while maximizing use of e-market approaches.

http://egov.gov 5 - 04/18/23

What Will the Initiative Do?

• Common B

usiness

Terms

• Establis

h Sta

ndards

• Govern

ment & B

usiness

Pra

ctice

s

• Auth

enticate

users

• Sim

plified B

usiness

Work

flows

http://egov.gov 6 - 04/18/23

What processes will be improved?

Supplier data validation Finding contracts Offer/proposal data Financial integration Overall, setting data standards

http://egov.gov 7 - 04/18/23

Value Chain:

Acquisition workforce certification, Contractor qualification, etc

Content mgmt, Internet, Data Repositories, Interface standards, Systems security, Performance monitors, Testing suites

Hosting, development, operations and call center; hardware, & software

• FAR changes• Agency MOU’s• Agency systems• User req’s,

priorities • Technology/

standards assessment

• Develop plans• Training plans• Coordination• Monitor

progress wrt metrics

• Monitor system performance

• Web index/post opportunities

• Searching• Report/statistics• eMail notices• System/security

enhancements• Proposal

evaluations

• Web site• SBA events• Briefings for

stakeholders• Conference

talks/papers• Directed out-

reach efforts

• Call center• Training• Respond to

customer feedback

Gov’twide Procurement Policy - OFPP; Users; Procurement executives; Suppliers, Small/disadvantaged business

GOALS:• More informed decisions• Increase access • Increased competition• Timely/accurate information• Eliminate costly redundant systems• Improved customer satisfaction

Primary Activities

Support Activities

Margin

Margin

Inputs Program Mgt/Operations

Outputs Marketing& Promotion

Service

Stakeholders

Strategic Outsourcing

Human Capital

Technology Development

http://egov.gov 8 - 04/18/23

What are the anticipated outcomes?

Eliminate inefficient processes Identify and implement data standards Leverage and share data used in the

acquisition life cycle Eliminate redundant data entry/storage Leverage common services in the

commercial marketplace Leverage government buying power