#HROToday HRO Today Forum Event Guide...TekTonic Awards and MSP Baker’s Dozen Survey Results 1:30...

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HRO Today Forum Event Guide

MAY 5-7, 2014THE WESTIN

PHILADELPHIA, PA

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3 HROTodayForum.com • 2014 HRO Today Forum Event Guide • #HROToday

WELCOME

Dear Delegates,

Welcome to the 2014 HRO Today Forum. This year we will be exploring the painfully obvious, the abundantly clear, and the ridiculously self evident. What is so easy to demonstrate yet so often not highlighted to the balance of business leadership? The value of HR!

This year’s theme is about the HR Value Equation. Great HR + Great Workforce = Great Business Outcomes. Something so intuitively apparent is often overlooked and far too little credit is given to many HR departments for the linkage between HR programming and the performance of an organization.

We will be exploring new research, engaging in facilitated topic table discussions on key issues (make sure you sign up for your areas of interest). We will be hearing from dozens of thought leaders, chief HR officers, and leading HR service and technology provider executives. We will have a unique track addressing the complex world of HR in the healthcare industry. We will be evaluating new technology during the iTalent competition and rewarding innovative products with the TekTonic Awards. We will be announcing the 2014 HRO Today Magazine Managed Service Program Baker’s Dozen Customer Satisfaction Survey results. We will be hearing from innovators like the CHRO of MGM Resorts that now executes employee orientation with an employee volunteer musical troupe. You can witness an intimate on-stage conversation with the HR executive who is managing a great deal of the workforce integration from the merger of American Airlines and US Airways forming the largest airline in the world. And that is just the start of the list of great programs.

We also are partnering with the Wharton Center for HR Studies led by Professor Peter Cappelli, NY Times best-selling nonfiction author, and one of the leading voices in the world of human resources. Their track demystifies the uses and opportunities presented by the big data trend in business. Be prepared for some very interesting and thought-provoking research. Please join us in thanking Wharton for their support for our program and if your company is interested in supporting the Center for HR Studies, please find Professor Cappelli or me during the event.

Also, we hope you are planning to attend the HRO Today Magazine Chief HR Officer of the Year Awards dinner. Twelve finalists for the awards will be attending and we are excited to have CHROs from some of the top companies in the world, each with a host of personal achievements. These individuals should be an inspiration to all of the members of this profession.

We want to thank our sponsors and I want to thank the phenomenal editorial and marketing team at SharedXpertise that have developed this program. This will set a new standard for the HRO Today Forums and we are excited you could join us. Thank you for adding your voice to the conversation about the future of human resources management.

Elliot H. Clark, CEO, SharedXpertiseChairman, HRO Today Forum

HR Value EquationGreat HR + Great Workforce = Great Business Outcomes


A Special Thanks to Our Sponsors and Partners

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Featured Sponsors:

2014 Awards Gala

Be Informed

May 5, 2014The Westin Philadelphia

Georgian Room

Recognizing Great Business Outcomes in HR


AGENDA AT-A-GLANCE AND MEETING ROOMS

Day 1 — Monday, May 5, 2014

2:00 pm - 7:00 pm Registration — Salon Ballroom Foyer

2:00 pm - 4:00 pm HRO Today Services and Technology Association Global and North America Advisory Board Meeting — Boardroom

5:30 pm - 6:30 pm HRO Today Awards Cocktail Reception — The Georgian Room

6:30 pm - 8:30 pm HRO Today Awards Gala — The Georgian Room

May 5

7:30 am - 6:00 pm Registration — Salon Ballroom Foyer

9:00 am - 9:15 am Opening Remarks — Salon I & II Ballroom

9:15 am - 10:00 am Q&A with Michelle DiTondo, Senior Vice President of Human Resources, MGM Resorts International — Salon I & II Ballroom

10:00 am - 10:45 am Chief HR Officer Roundtable — Salon I & II Ballroom

10:45 am - 11:00 am Networking Break — Salon Ballroom Foyer

11:00 am - 11:45 am Inside the HR Suite Interview with Cindy Fiedelman, Vice President People & Diversity, American Airlines — Salon I & II Ballroom

11:45 am - 12:30 pm Winning the Uphill Battle: How Linde Successfully Fights for Talent in a Challenging Industry — Salon I & II Ballroom

12:30 pm - 1:30 pm Networking Lunch — Salon I & II Ballroom Hosted by: TekTonic Awards and MSP Baker’s Dozen Survey Results

1:30 pm - 1:45 pm The Worker Well-Being Index — Salon I & II Ballroom

1:45 pm - 2:15 pm A Data-Driven Approach to Exploring Internal Hiring & Mobility — Salon I & II Ballroom

2:15 pm - 2:30 pm Unleash the Potential of Big Data — Salon I & II Ballroom

2:30 pm - 3:15 pm HRO Today Association Research Showcase — Salon I & II Ballroom

3:15 pm - 3:30 pm Networking Break & Innovation Station Demo — Salon Ballroom Foyer

Day 2 — Tuesday, May 6, 2014May 6



Hosted By: Hosted By:

5:45 pm - 6:45 pm Networking Reception — The Georgian Room — Hosted by:

7:00 pm - 10:00 pm HRO Today Magazine Party — Howl at the Moon — Hosted by:

3:30 pm - 4:15 pm

Hosted By:

Talent Acquisition Track Healthcare Workforce TrackCenter For Human Resources

at the Wharton School Track

It’s not New Tech Anymore. Improving Productivity with Video Interviewing — Independence Room

4:15 pm - 5:00 pm Get Proactive: Best Practices in Talent Acquisition — Salon I & II Ballroom

Outsourcing Managed Services and Contingent Labor: Which Workforce Solutions Work Best in Healthcare — Independence Room

5:00 pm - 5:45 pmThe Journey to Becoming an Employer of Choice: Multiple Pieces to the Puzzle — Salon I & II Ballroom

Achieving Breakthrough Performance Results in Today’s Healthcare — Independence Room

Anchoring Talent Acquisition in Robust Market Analytics — Salon I & II Ballroom

HRO TODAY FORUM NETWORKING EVENTS

The networking events at past HRO Today Forum events are forever distinguished by the partnerships formed there. Come and exchange ideas with the industry’s brightest minds in a relaxed environment.

HRO Today Magazine Party Tuesday, May 6, 2014 – 7:00 pm – 10:00 pm – Howl at the Moon – Gather for buses at 6:45 pm in the hotel lobby.

Hosted by:

HRO Today Forum Networking ReceptionTuesday, May 6, 2014 – 5:45 pm – 6:45 pm – Georgian Room

Hosted by:



Day 3 — Wednesday, May 7, 2014May 7

12:30 pm - 1:30 pm Topic Table Lunch Discussion — Salon I & II Ballroom — Hosted by:

1:30 pm - 2:30 pm iTalent Competition — Salon I & II Ballroom — Hosted by:

2:30 pm - 3:00 pm Presidential Panel — Salon I & II Ballroom

3:00 pm - 3:15 pm Closing Remarks — Salon I & II Ballroom

3:15 pm - 4:30 pm Providers-Only Briefing - Thought Leadership & Lead Generation — Boardroom

11:45 am - 12:30 pm

Hosted By:

Enabling Technology TrackCenter For Human Resources at the Wharton School Track

Leveraging Workforce Science to Unlock Employee Value — Salon I & II Ballroom

SaaS – Practical Lessons from HR Buyers — Directors Room

7:00 am - 4:00 pm Registration — Salon Ballroom Foyer

Hosted By:

9:15 am - 10:00 am

Hosted By:

Payroll & Benefits Track Healthcare Workforce TrackCenter For Human Resources

at the Wharton School Track

Social Recruiting: Promoting Your Recruitment Brand in an Era of Change — Independence Room

Employee Engagement Knowledge Share With Standardized Reward Program — Directors Room

10:00 am - 10:15 am Networking Break & Innovation Station Demo — Salon Ballroom Foyer

10:15 am - 10:30 am Workforce Planning: Theory vs Reality — Salon I & II Ballroom

10:30 am - 10:45 am Talent Rising – Talent Maturity Research — Salon I & II Ballroom

10:45 am - 11:00 am You Built the Ultimate Talent Acquisition Superhighway, Now What? — Salon I & II Ballroom

11:00 am - 11:15 am The War for Top Talent: Navigating New Work Arrangements — Salon I & II Ballroom

11:15 am - 11:30 am SaaS powered HRO driving standardization, efficiency and innovation in Long Tail Country HR Service Delivery — Salon I & II Ballroom

8:30 am - 9:15 am

Payroll & Benefits TrackEnabling Technology Track

Untangle Your Recruiting Technology – What is Actually Necessary & What is Not? — Salon I & II Ballroom

Communicating Employee Benefits — Directors Room

The Promise & Pitfalls of People Analytics — Salon I & II Ballroom

Benchmarking Your HR Delivery — Independence Room

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TIME SESSION ROOM

2:00 pm - 4:00 pm HRO Today Services and Technology Association Global and North America Advisory Board Meeting

5:30 pm - 8:30 pm HRO Today Awards Reception and Gala

For the last decade, the HRO Today Awards Gala has been the highlight of the year and an aspiration for those in the

HRO industry both regionally and globally. The theme of this year’s event is

“Be Informed – Recognizing Great Business Outcomes in HR.”

Awards to be featured include:

• CHRO of the Year Awards

• Lifetime Achievement Award

• HRO Today Service and Technology Awards

• Program of the Year

• Talent Acquisition Program of the Year

• Thought Leader of the Year Award

AGENDA – MONDAY, MAY 5, 2014

HRO Today Awards Gala Sponsors:

2014 CHRO of the Year Award Finalists:

Jan Becker, Senior Vice President of Human Resources, Autodesk

Mindy Geisser, Chief People Officer, Colliers International

Joseph Cabral, Senior Vice President, Chief Human Resources Officer, North Shore-LIJ Health System

Sean Kimble, Senior Vice President of Human Resources, Millard Refrigerated Services

Denise Davin, Senior Vice President, Chief Human Resources Officer, and Labor Counsel, Visiting Nurse Service of New York (VNSNY)

Roger Gaston, Senior Vice President, Human Resources, Avaya

Michelle DiTondo, Senior Vice President of Human Resources, MGM Resorts International

Julie Fletcher, Chief Talent Officer, AMN Healthcare Services, Inc.

Kawel B. Laubach, Chief Human Resources Officer, Mohegan Tribal Gaming Authority

Jennifer Mann, Vice President, Human Resources, SAS

Scott McMillan, Global Head Leader - Head of Global HR Shared Services, Capgemini US llc

Carol Wuenschel, Executive Director of Human Resources, Hood College

The Georgian Room

Boardroom

Kevin Brady, HR Director, Technology Service and Operations (TSO), BT


AGENDA – TUESDAY, MAY 6, 2014 – PLENARY SESSIONS

TIME SESSION ROOM

9:00 am - 9:15 am Opening Remarks

Elliot Clark, CEO, SharedXpertise, HRO Today Elliot Clark is the chairman and CEO of SharedXpertise Media, LLC, which he founded in 2006. Clark oversees company management and the publication of HRO Today, HRO Today Global, and Corporate Responsibility Magazine, the related global HRO Today Forum series and the COMMIT!Forum, the largest corporate responsibility conference in the world. He also writes a column for each magazine issue with commentary on newsworthy events and speaks at events internationally on related topics.

Salon I & II Ballroom

Michael Pilnick, Executive Vice President, Head of Human Resources, First Advantage Michael Pilnick is an accomplished executive and leader with expertise in transforming organizations to achieve the highest return on their investment in human capital, and his background includes experience in both corporate and consulting environments. As a key member of the executive team, he is building the company’s overall culture and human capital strategy to aggressively grow revenue in existing, emerging and unsaturated markets.

Carole Slover SPHR, Senior Vice President, Human Resources, UniTek Global Services Carole Slover joined UniTek in July 2012, bringing with her more than 20 years of HR experience, including U.S. and international employment law, benefits negotiations, along with HR-related merger and acquisition activity. She is responsible for setting the strategic direction for programs and policies that align human resource initiatives with the organization’s business plans.

Joe Cabral, Senior Vice President, Chief Human Resources Officer, North Shore-LIJ Health System Joseph Cabral is the senior vice president and chief human resources officer for the North Shore-LIJ Health System. With more than 19 years of experience developing and executing strategies that enhance cultural and organizational change, he has spent the past seven years driving the health system’s business objectives, vision and values forward in all aspects of talent management and human resources operations.

John Murabito, Executive Vice President, Human Resources and Services, Cigna Corporation Appointed executive vice president of Cigna Corporation in 2003, John Murabito helps drive growth as a Cigna executive VP through effective human resources and people strategies, planning, staffing, talent management and succession processes, as well as compensation and benefits, employee relations, leadership development and training, corporate medical operations, and employee assistance programs.

Jennifer Mann, Vice President, Human Resources, SAS In a professional career spanning two decades, Jennifer Mann has passionately advocated change and innovation. Mann leads a global HR organization that acts as stewards of the SAS culture and engages a global workforce of over 13,000 with diverse talents and skills.

Moderator: D. Zachary Misko, Global Vice President & Executive Director, SharedXpertise Zachary Misko is global vice president & executive director at SharedXpertise© Media, LLC. Zachary works with companies throughout the world to educate, best practice share, and improve processes that drive human resources and workforce solutions.

Michelle DiTondo, Senior Vice President of Human Resources, MGM Resorts International Michelle DiTondo is the senior vice president of human resources for MGM Resorts International where she is currently leading initiatives in employee engagement, internal branding, and talent management for the company’s 62,000 employees. Prior to assuming this role, DiTondo was the vice president of human resources for Mandalay Bay Resort & Casino and vice president of human resources for New York-New York Hotel & Casino, overseeing all human resources functions at each property. Her background includes more than 20 years of human resources leadership experience. She has held HR leadership roles within the Army and Air Force Exchange Service, American Express, and First Security Corporation.

9:15 am - 10:00 am Q&A with Michelle DiTondo, Senior Vice President of Human Resources, MGM Resorts International Salon I & II Ballroom

Tap into the minds of the upmost leaders in the field of HR. Our CHRO roundtable is an interactive session that offers the opportunity for your questions to be answered by top executives. Hot topics to be discussed: talent retention, employee engagement, strategic delivery, HR technology, and more!

10:00 am - 10:45 am Chief HR Officer Roundtable Salon I & II Ballroom

Mindy Geisser, Chief People Officer, Colliers International Mindy Geisser has worked in human resources for nearly 24 years and has a proven track record in all aspects of HR management, general business expertise and leadership, working in the public and private sector, for global manufacturing, technology, services and product companies. Prior to joining Colliers in 2010, Mindy held the role of Vice President, HR, for Two Degrees, LLC. There, Mindy was responsible for designing and building sustainable human resources strategies and creating a best place to work for employees, developing policies, programs, tools and infrastructure.



TIME SESSION ROOM

10:45 am - 11:00 am Networking Break

11:00 am - 11:45 am Inside the HR Suite Interview with Cindy Fiedelman, Vice President People & Diversity, American Airlines

Salon Ballroom Foyer

11:45 am - 12:30 pm Winning the Uphill Battle: How Linde Successfully Fights for Talent in a Challenging Industry

Linde and its RPO provider partner have built and evolved a talent operation that delivers high marks for hiring manager satisfaction, candidate satisfaction, and ability to meet tough diversity goals. In this session, Egan and Callahan will explore the case study of an RPO that has evolved since its beginning in 2008 to become a key to success in a specialized industry. Together, they will explore the issues, successes and vital lessons learned.

Rebecca Callahan, Group President, Professional Solutions, Randstad US, President, Recruitment Process Outsourcing, Randstad Sourceright As group president, professional solutions for Randstad US, Rebecca Callahan oversees Randstad Sourceright’s recruitment process outsourcing (RPO) business, as well as Randstad’s management and advisory services firm and the newly-formed Randstad Professionals brand (encompassing The Mergis Group, Randstad Human Resources, and Randstad Finance and Accounting brands).

Cindy Fiedelman, Vice President People & Diversity, American Airlines Cindy A. Fiedelman was appointed vice president of people and diversity at American Airlines in March 2013. In this role, she is responsible for talent management, talent acquisition, compensation, diversity and engagement initiatives, working to further American’s culture, and people development. She will join Elliot Clark in “Inside the HR Suite” interview.

Fiedelman has a history of building teams focused on attracting top talent, transforming organizations, and creating engaged workforces. Prior to joining American, she served as vice president of human resources and talent acquisition at Avaya, Inc., where she led the global HR business partner and recruiting team. In addition to responsibility for executive staffing and professional and university recruiting, she worked with the business to drive initiatives in talent management, career development, global onboarding and orientation. She also played a key leadership role in Avaya’s acquisition and integration of the Nortel Enterprise business.

Valerie Egan, Head of Resourcing, North America, Linde Valerie Egan is head of resourcing, North America for Linde, formerly BOC, a leading gases and engineering company. In this role, she manages the staffing function as well as provide oversight to an outsourced vendor. Prior to Linde, Valerie Egan was AVP, employment operations with Aon Human Capital Services.

12:30 pm - 1:30 pm Networking Lunch - Hosted By: TekTonic Awards and MSP Baker’s Dozen Survey Results

1:30 pm - 1:45 pm The Worker Well-Being Index

The Worker Well-Being Index (WWBI) will be ongoing indicator designed to measure full-time employee security, trust in their companies leadership and optimism for career success in the near term. The Index will focus solely on the United States during its inception.

The Worker Well-Being Index will be calculated based upon four ongoing elements and one rotating component, each question addressing the areas under the study parameters: Job security, advancement opportunities, meaningful change in compensation and confidence in company leadership. The fifth question will rotate but be within the scope of the initiative. Interviews will be conducted on a monthly basis, with a quarterly report issued based upon 1,000 completed responses.

Andy Roane, Vice President, Recruitment Process Outsourcing, Yoh As vice president of recruitment process outsourcing, Andy Roane is responsible for driving the strategic direction, as well as leading the delivery of Yoh’s RPO business. Roane brings more than 15 years of human capital industry experience to the role, including six years as vice president of operations for PeopleScout.







TIME SESSION ROOM

1:45 pm - 2:15 pm A Data-Driven Approach to Exploring Internal Hiring & Mobility Salon I & II Ballroom

This session will describe the results of a collaborative project between Wharton and a large health insurance company, focusing on improving their understanding of mobility within the organization through promotions, role expansions and transfers. We will discuss the data used, how that data was assembled, and the insights gained from connecting data typically located in different organizational silos. The most interesting results come from a detailed exploration of how current employees use the company’s job posting system and a comparison of the quality and costs of internal hires made through the formal job posting system compared to internal hires made informally by individual hiring managers.

Jill Goldstein, Global Offering Lead, HR BPO, Accenture Jill Goldstein joined Accenture in 2006 and leads HR and learning BPO services globally for Accenture. Prior to joining Accenture, she worked in corporate HR and finance roles, where she gained experience in the design and operations of compensation, benefits, recruiting, diversity, call center, HRIS, occupational health and HR compliance.

Everyone has big data. It’s meaningless unless leveraged in the right context using analytics that drive toward your business goals.

Counting Success: How Metrics and Measurement Correlate with Business Success How can I help reduce unplanned attrition, improve the number of top grade performers in the business, decrease the time it takes a new hire to become productive or assist in improving the diversity of the workforce?

Presented by:

7:00 pm - 10:00 pm HRO Today Magazine Party - Meet in the lobby at 6:45pm.

Hosted By:

Howl at the Moon

5:45 pm - 6:45 pm Networking Reception

Hosted By:

The Georgian Room

3:15 pm - 3:30 pm Networking Break & Innovation Station Demo Salon Ballroom Foyer

How Top Employers Are Using Their Employer/Talent Brand to Attract, Retain, and Engage Employees In February 2014, Hudson RPO in connection with SharedXpertise commissioned a primary market research with the goal of to providing a how-to guide for leveraging an employer/talent brand. A series of one-on-one interviews were done among major corporations with a top talent brand. Results of these interviews were then incorporated into a quantitative large scale study. Presented by:

The Impacts of Corporate Reputation on Talent Acquisition and Retention We asked more than 1,000 working-age Americans, employed and unemployed, how corporate reputation and transparency affects their decisions to accept a new job or remain where they are. The results are groundbreaking and provide companies the information needed to support corporate responsibility programs. Presented by:

2:15 pm - 2:30 pm Unleash the Potential of Big Data Salon I & II Ballroom

2:30 pm - 3:15 pm HRO Today Association Research Showcase Salon I & II Ballroom

JR Keller, Doctoral Candidate, The Wharton School Mr. Keller is a doctoral candidate in the Management Department at The Wharton School. His research focuses on how firms combine internal and external talent sourcing and acquisition strategies to meet their human capital needs.

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AGENDA – TUESDAY, MAY 6, 2014 – CENTER FOR HUMAN RESOURCES AT THE WHARTON SCHOOL TRACK


Hosted By:

Center For Human Resources at the Wharton School Track

3:30 pm - 4:15 pm Salon I & II Ballroom

TIME SESSION ROOM

Hosted By:

Matthew Sigelman, CEO, Burning Glass Technologies Matt Sigelman is the CEO of Burning Glass Technologies, a global authority on real-time labor market analytics. For more than a decade, he has leveraged his expertise in human capital management and data analytics to deliver artificial intelligence technologies that have helped fill millions of jobs and provide the data needed to resolve the skills gap. Matt has led Burning Glass in developing technologies that build detailed awareness of what is happening in the labor market in real time.

Anchoring Talent Acquisition in Robust Market Analytics


Hosted By:

The Georgian Room

Howl at the Moon

The Wharton Track at the HRO Today Forum, North America will focus on the transformation of big data into actionable information for business. The track will feature four sessions. A few of the sessions will focus on people analytics. What the data we collect on employees tells us about them and the predictive value of this data for behavior, engagement and productivity based on the latest Wharton research. The balance of the sessions will feature executives and case studies from companies that exemplify best practices in the use of big data.

Absence of detailed data on the job market has impeded employers’ ability to make informed forward-looking decisions about how to train and develop talent – particularly where jobs or skills are likely to prove hard-to-fill. The emergence of real-time sources of job market intelligence offer firms the ability to track the market in real time and take a long view on talent acquisition.


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TIME SESSION ROOM

4:15 pm - 5:00 pm Salon I & II Ballroom

Talent Acquisition Track In the war for talent organizations must develop a multi-layered talent acquisition approach in order to gain a competitive edge and attract coveted passive candidates. A talent acquisition strategy should be high-touch—engaging with candidates throughout the entire lifecycle from application to hire to onboard. Technology powers organizations to elevate the candidate experience. Social media channels offer the opportunity to deliver engaging content and reinforce employment branding to top talent.

Hosted By:

Get Proactive: Best Practices in Talent Acquisition

Recruitment isn’t simply posting jobs, screening resumes and interviewing candidates. In today’s competitive war for talent, companies must have a proactive recruitment strategy to be recognized by candidates as a top employer. Building relationships and making meaningful connections with candidates is imperative for companies to attract and recruit high-quality talent.

John Wilson, CEO, WilsonHCG John Wilson is the founder and CEO of WilsonHCG and has spent more than a decade building WilsonHCG with hands-on leadership that has been instrumental in driving growth every year since the company’s inception.

AGENDA – TUESDAY, MAY 6, 2014 – TALENT ACQUISITION TRACK


5:00 pm - 5:45 pm The Journey to Becoming an Employer of Choice: Multiple Pieces to the Puzzle Salon I & II Ballroom

TIME SESSION ROOM


Hosted By:

The Georgian Room

AGENDA – TUESDAY, MAY 6, 2014 – TALENT ACQUISITION TRACK


Hosted By:

Howl at the Moon

Kristin Shulman, Marketing & Communications Manager, Global Talent Acquisition, Allegis Global Solutions In her current role as marketing & communications manager for Allegis Global Solutions (AGS), Kristin Shulman is dedicated to employer branding, talent acquisition marketing and social media strategies for the global talent acquisition program at CA Technologies. It is her responsibility to ensure key employer value proposition (EVP) and strategic talent acquisition priorities are aligned and relevant as CA Technologies positions themselves as an employer of choice in their industry. Using our proprietary 21st Century Resourcing solution, Shulman partners with the program operations team to develop and implement strategies which guarantee consistency in vision, approach and training. Kristin has worked closely with CA Technologies since she joined AGS in 2011.

Meagan Gregorczyk, Director, Human Resources, CA Technologies In the world of HR, it’s easy to get caught up in the seriousness of it all – especially as women in a fastpaced, male-dominated industry like IT. A unique voice of the millennial generation, Meagan Gregorczyk, director of talent at CA Technologies, brings a passionate and humorous voice to the field of employment brand and the employee experience. Meagan’s vision for the adaptation of CA’s Employee Value Proposition has been fueled both by her background in Communications and her passion for creating amazing leaders that build strong corporate brands.

The workforce is continuously evolving, and so too are the challenges of attracting and retaining the right people to build business results. There are myriad routes to making a Company an Employer of Choice, including creation of a strong employment brand, navigating the wide range of recruiting technologies available, and understanding what drives candidate perception. As a 35 year old Fortune 500 Software Vendor, CA Technologies had a social media presence and had made a few attempts at defining its true EVP, but the efforts lacked consistency – and didn’t resonate well with candidates or leverage corporate resources in a structured way. By employing technology to help empower CA Technologies, Allegis Global Solutions began building bridges that connected talent communities and supported smart community relations that built a strong talent pipeline. At the same time, the company’s market presence and its corporate Culture and Core values were made core pillars of the EVP – attracting candidates that were a great fit for the culture and business imperatives before them. By using key candidate demographics, determining online avenues to extend reach, and establishing an Employment Brand that aligns corporate signposts and candidate interests, it’s possible to deliver a formula that brings in the right candidates, at the right time, every time.


AGENDA – TUESDAY, MAY 6, 2014 – HEALTHCARE WORKFORCE TRACK

3:30 pm - 4:15 pm Independence Room

Healthcare Workforce Track The dynamics in the healthcare industry are driving organizations to reconsider their talent acquisition and workforce planning strategies. Healthcare professionals are facing new challenges: an ever-changing regulatory environment, the evolution of patient care, and fierce competition for talent. The Affordable Care Act is expected to bring 32 million new patients to market, both physician and nurse shortages are predicted due to retirement and there are not enough candidates for a growing need. These driving forces are set to shape the industry in an entirely new way.

TIME SESSION ROOM

Hosted By:

It’s Not New Tech Anymore. Improving Productivity with Video Interviewing

When is the last time you’ve watched a video on the web? Fifty-four percent of senior executives share work related videos with colleagues at least weekly. Video has become the norm and video interviewing is no different. With improvement and availability of Wi-Fi and webcams, candidates can now conduct the interviews from home or on the road. We’ve assembled a panel of HR and talent acquisition professionals who saw how video interviewing could improve the productivity within their organizations. They’ll share how video interviewing is linked to broader HR strategies, how they’re using video interviewing, and what results they’ve realized.

Ken Lane, Director of Talent Acquisition, AmeriHealth Caritas Ken Lane is currently the director of global talent acquisition for Cliffs Natural Resources. Cliffs is a 164- year old international mining and natural resources company and member of the Fortune 500. In 2011 Cliffs was awarded a Candidate Experience Award by the Talent Board as one of 24 North American recruiting organizations’ recognized for providing a superior candidate experience.

Kim Delaney RN, BSN, Philadelphia Tri-State Advisory Board, Nurse.com Kim Delaney, RN, BSN, who started her nursing career at The Children’s Hospital of Philadelphia 27 years ago, is on the Philadelphia Tri-State Advisory Board for Nurse.com. Delaney has worked in recruitment/talent management and human resources for the past 17 years in positions that included nurse recruitment manager duties.

Neil Cohen, VP Organizational Development & HR, Affiliated Distributors Neil Cohen joined Affiliated Distributors in 2013 as vice president of organizational development and human resources. Within AD, he is responsible for designing, implementing, and overseeing programs that drive the culture, improve leadership, strengthen employee knowledge and abilities, improve employee engagement, and increase organizational effectiveness.

Christopher Young, CEO, Async Interview Christopher Young is the CEO of Async Interview. He started the firm over three years ago after experiencing the pain points of early round interviews from both a candidate and employer’s perspective.


THE RIGHT PEOPLE MAKE ALL THE DIFFERENCE.This is why our focus is on attracting high-quality candidates to fill

your business-impacting roles. With WilsonHCG as your partner, you

can count on top talent that takes your organization to the next level.

Recruitment Process Outsourcing >> Human Capital Consulting >> Managed Services Provider


TIME SESSION ROOM

4:15 pm - 5:00 pm Outsourcing Managed Services and Contingent Labor: Which Workforce Solutions Work Best in Healthcare Independence Room

As healthcare reform continues to create a period of uncertainty, more healthcare organizations are seeking strategic ways to manage their clinical workforce. The industry has seen many hospitals and healthcare facilities downsize their permanent staff to allow for more flexibility in matching the demand fluctuations caused by the Affordable Care Act and a volatile economy. As a result, outsourcing and contingent workforces are increasingly providing clients with the flexibility they need and helping to reduce complexity while navigating the changing healthcare environment.

Ralph Henderson, President of Healthcare Staffing, AMN Healthcare Ralph Henderson is president of healthcare staffing at AMN Healthcare. He is responsible for leading the sales and financial performance of all of AMN’s contingent staffing business. Prior to joining, he served as senior vice president and group executive of North America for Spherion, Inc.

Paul Helm, Jr., VP of Talent Acquisition & Staffing, Golden Living (Aegis Therapies, AseraCare, Golden Living) For more than 10 years, Paul Helm has led the implementation and management of recruitment strategies and initiatives for large organizations. In his current role as vice president of talent acquisition and staffing for Golden Living, he leads the recruiting and staffing organization as well as operationally leads Golden Living’s 360 Healthcare Staffing business unit.

Gloria Foust, SPHR, GPHR, Sourcing Executive Purchased Services, Novation Gloria Foust joined Novation in 2011 as a sourcing executive. In her role, Foust is responsible for managing savings initiatives in the area of purchases services for large healthcare systems. She has led initiatives to consolidate agency staffing in a number of large healthcare systems, saving organizations up to $500,000 in the first year.

Theresa Mazzaro, RN, CHCR, Lead Nurse Recruiter, Workforce Planning & Talent Acquisition, PeaceHealth Theresa Mazzaro has been a registered nurse for 22 years and has worked in both the inpatient and outpatient setting. She has been in nurse recruitment and workforce planning for eight years; her current role is with PeaceHealth as workforce planning consultant in nursing and primary care.

HOSTED BY:

HRO TODAYMAGAZINE PARTY

MAY 6, 2014 @HOWL AT THE MOON

Talent Connectivity How HR technology is transforming the workforce.

TekTober:Top Social Media Recruiting ToolsThe Virtues of VideoTraining Through Game Play

Plus:Our 2014 Annual Resource Guide: Better Than Ever

December 2013www.hrotoday.com

Full Speed AheadTalent and technology drive the market forward in 2014.

RPO on Target: 6 Hot TrendsTalent Landscape ReportMetrics With Major Impact

And:2013 Superstars Directory 2013 Superstars Winner


7 years average nursing experience15

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When the need to fill 75 permanent nursing positions at CHRISTUS Spohn became urgent, the facility gave AMN Healthcare 12 months to staff their request. Just seven months later, AMN had supplied 75 highly qualified nurses and increased CHRISTUS's average from 5 years of nursing experience per candidate to 15 years. We can do the same for you. Call us (866) 660-2373.

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We strive to find candidates who truly embody our core values: dignity, integrity, compassion, excellence and stewardship. AMN provides all of this through our partnership.

"

"Nina Campos, HR Generalist, CHRISTUS Spohn

HROmissionpossible.indd 1 4/9/14 5:27 PM


TIME SESSION ROOM

5:00 pm - 5:45 pm Achieving Breakthrough Performance Results in Today’s Healthcare Independence Room

To thrive in a world of value-based care, New Jersey-based Princeton HealthCare System embraces a Triple Aim Focus to accomplish their business and community care goals.

Shelly Olejniczak, Vice President of Physician and Advanced Practice Services, Pinstripe Healthcare As a member of Pinstripe Healthcare’s leadership team, Shelly Olejniczak leads operations for

physician and advanced practice services—including medical group integration, physician recruitment, physician onboarding and concierge services. She is at the helm of mentoring and cultivating internal team leaders, driving best practices and optimizing productivity to ensure successful client relationships.

Lisa Pera, Director, Client Services & Training and Development, Princeton HealthCare System

Lisa Pera is the director, client services & training and development, human resources, of Princeton HealthCare System. Lisa works closely with management to support the needs of PHCS’ 3,000 employees. Her responsibilities include talent acquisition, employee relations and training and development for PHCS. Lisa has more than 25 years’ experience in human resources. Before joining PHCS, she worked at HResults for 15 years, as a senior human resources consultant. She worked with clients in health care, financial services, consumer products and other industries on projects including organizational alignment, process reengineering, employee retention strategies, Human Resources effectiveness programs and management development. Prior to consulting.

7:00 pm - 10:00 pm HRO Today Magazine Party Howl at the Moon Meet in the lobby at 6:45pm.

Hosted By:

5:45 pm - 6:45 pm Networking Reception The Georgian Room

Hosted By:


AGENDA – WEDNESDAY, MAY 7, 2014 – ENABLING TECHNOLOGY TRACK SESSION

TIME SESSION ROOM

As companies strive to find a more effective way to build top performing workforces, they are challenged with finding the technology enhancements that will add value to their efforts. From candidate relationship management and social and mobile technologies to gamification, big data, and other talent acquisition practices there is a plethora of technologies to choose from. How do organizations leverage technology to effectively engage top talent, market their employment brands, and attract individuals with a positive candidate experience?

Elaine Orler, President and Founder, Talent Function Group Elaine Orler, president and founder of Talent Function Group and chairman of the Talent Board, has been involved in developing and implementing HR solutions since 1993. Well regarded as a leading industry expert, many companies have depended on her knowledge in talent management and recruitment strategy, process, and technology to further their organizations.

10:00 am - 10:15 am Networking Break & Innovation Station Demo Salon Ballroom Foyer

11:45 am - 12:30 pm SaaS – Practical Lessons from HR Buyer Directors Room

As HR SaaS providers like Workday, SAP Employee Central, and others storm the market, how does the new technology offering affect clients who need updated systems, and those who have already outsourced HR/payroll services? Nearly all HR sourcing decisions today require an evaluation of HR technology and the HR services that support it, including popular new SaaS offerings. ISG will present highlights from our experiences with more than 25 multi-process clients seeking new or renewed HR/payroll outsourcing. Hear the trends in evaluating ERP/cloud technology, and the outcomes.

Julie Fernandez, Director, ISG With more than 20 years’ experience in outsourcing and the HR services industry, Julie Fernandez has led clients through some of TPI’s most complex global assessments and transactions. She recently developed the industry’s only global payroll filtering tool and methodology, and leads global clients in their evaluation of HR technology and service sourcing alternatives.

Enabling Technology Track Session It is unmistakable that the HR technology industry has been revolutionized. Cloud-based HR systems are now available from many of the largest vendors in the market. These systems integrate payroll, HRMS, talent management and analytics processing into a single cloud-based service. Many HR leaders are challenged with mobile tools and new social recruiting systems that are making many of the legacy HR systems obsolete.

8:30 am – 9:15 am Salon I & II BallroomUntangle Your Recruiting Technology – What is Actually Necessary & What is Not

8:30 am – 9:15 am Benchmarking Your HR Delivery Independence Room

Jeff Croyle, Partner in Charge ISG Global HR Advisory Services Jeff is the Partner in charge of ISG’s Global HR Advisory services. In that role, he has overall responsibility for all the firm’s services related to HR, Payroll, Benefits, Talent Acquisition, Talent Management, HR Technology/SaaS, etc. In his 11 years with ISG, Jeff has focused almost exclusively on helping complex, global companies identify the best HR delivery models and technologies as well as supporting the implementation of these solutions. Recently, Jeff has managed strategic assessments, HCM and talent management SaaS selections, remediation projects, mid-contract assessments, sole-source renewals and competitive RFP processes. In fact, Jeff led the largest multi-process HRO RFPs to go to market in each of 2012 and 2013.

As an HR leader, you are often asked “how does our HR delivery compare relative to our peers?” It’s easy to think that no other firm is a good match to compare against. Your technology platforms are different, your geographic footprint is unique, no other firm has the same diversity of your employee population, etc. Yet many HR organizations have successfully leveraged an HR benchmarking study to evaluate how their delivery costs and quality of delivery match up to similar organizations. In this session, ISG will present information on HR benchmarking along with some case study results.

AGENDA – WEDNESDAY, MAY 7, 2014 – EVIDENCE-BASED HRTIME SESSION ROOM

Evidence-Based HR Any World-Class Workforce operates as an integrated part of the business. Globally integrated it operates locally, and is powered by highly skilled HR professionals and business partners. It functions on data using research, analytics and logic to make HR work, and drives managers to make data-driven decisions.


AGENDA – WEDNESDAY, MAY 7, 2014 – PAYROLL & BENEFITS TRACK SESSION

TIME SESSION ROOM

8:30 am - 9:15 am Directors Room

Payroll and Benefits Track Session In the recovering economy, today’s top talent is becoming harder and harder to retain. In fact, a recent CareerBuilder study found that 21 percent of full-time employees are on the market to land new jobs this year. The impending impact of the Affordable Care Act has also brought more attention to organizational benefits and payroll. Employee benefits are now becoming a source of competitive advantage for global organizations.

Mary Schafer, VP, Benefits Consulting Services, ADP Mary Schafer is a communications expert, responsible for consulting with ADP clients to provide strategy, advice, insight, and practical communications solutions to help drive organizational change. Before joining ADP’s strategic advisory services, she served as vice president of marketing services for ADP.

9:15 am - 10:00 am Employee Engagement Knowledge Share With Standardized Reward Program Directors Room

bwin.party Digital Entertainment, the world’s largest listed online gaming company, has a diverse and culturally rich organization of more than 2,900 employees comprising more than 50 different nationalities across three continents. As a recently merged and fast-growing business, bwin.party recognized the need to build a universal global reward infrastructure that would enable rapid staff integration following prior and future acquisitions; encourage organizational agility and global mobility; and deliver a universal reward scheme across seven countries with different languages, employment law, tax and culture. bwin.party selected Thomsons to create its new employee and benefits management solution: “just.rewards.” Learn about the platform and how the company ensured employee participation and success.

Chris Wakely, Head of Thomsons Online Benefits, North America Chris Wakely is head of Thomsons Online Benefits, North America. He has been with the company for more than nine years and has worked in HR technology for the last 15 years.


Why do employers spend millions of dollars to offer an employee benefit, and then spend a surprisingly small amount to ensure that employees understand and appreciate it? With today’s complex and dynamic healthcare reform landscape, effective employee communications is essential. This session explores the potential cost to organizations of ineffective employee communications around benefits. Through a series of examples and mini case studies, it will explore how HR leaders can use effective communications strategies and techniques

Communicating Employee Benefits

AGENDA – WEDNESDAY, MAY 7, 2014 – CENTER FOR HUMAN RESOURCES AT THE WHARTON SCHOOL TRACK

TIME SESSION ROOM


Center For Human Resources at the Wharton School Track

The Wharton Track at the HRO Today Forum, North America will focus on the transformation of big data into actionable information for business. The track will feature four sessions. A few of the sessions will focus on people analytics. What the data we collect on employees tells us about them and the predictive value of this data for behavior, engagement and productivity based on the latest Wharton research. The balance of the sessions will feature executives and case studies from companies that exemplify best practices in the use of big data.

Matthew Bidwell, Assistant Professor, The Wharton School Matthew Bidwell’s research examines new patterns in work and employment, focusing in particular the causes and effects of more short-term, market-oriented employment relationships. He has conducted detailed research on how firms balance internal mobility and hiring in staffing jobs and what the effects of those different strategies are. He has also studied the contracting workforce in information technology, publishing papers on how those contractors are used within firms, on the effects of their relationships with staffing firms, and on who goes into contracting.

Hosted By:


11:45 am - 12:30 pm Leveraging Workforce Science to Unlock Employee Value Salon I & II Ballroom

Dr. Michael Housman, Vice President, Workforce Analytics, Evolv Michael Housman leads the analytics group at Evolv where he applies state-of-the-art statistical methodologies and econometric techniques to glean new, unexpected and frequently counterintuitive insights from large volumes of client and public data.

It works for marketing. It works for finance. And now, big data and predictive analytics is working for HR. In this session, Dr. Michael Housman will talk about how some of the best companies in the world are leveraging insights from their people analytics to build better workforces.

9:15 am - 10:00 am

Professor Bidwell will discuss some of the work that he has done analyzing personnel data to develop actionable insights. He will focus in particular on his research exploring differences between internal staffing and external hiring. examining the costs of outside hires versus internal promotions, and what sources of hires work out best. He will also discuss what he sees as the promise and potential pitfalls of people analytics.

The Promise & Pitfalls of People Analytics

#HROToday • 2014 HRO Today Forum Event Guide • HROTodayForum.com 25


AGENDA – WEDNESDAY, MAY 7, 2014 – HEALTHCARE WORKFORCE TRACK

TIME SESSION ROOM

9:15 am - 10:00 am Social Recruiting: Promoting Your Recruitment Brand in an Era of Change Independence Room

As healthcare organizations continue to seek the highest quality and most qualified clinicians to meet their permanent or contingent staffing needs, it becomes more critical to understand how these healthcare professionals are seeking career opportunities. AMN Healthcare surveys finds that today’s clinicians are increasingly turning to online and mobile resources to assist in their job search.

As healthcare professionals continue to adopt these new methods, it is important to understand and develop innovative digital and social recruitment strategies in order to reach these high-demand healthcare professionals.

Carol Johnson MBA, Vice President of Sourcing and Digital Marketing, AMN Healthcare Carol Johnson, MBA, is vice president of sourcing and digital marketing for AMN Healthcare. She oversees the company’s digital marketing team and digital initiatives. Her oversight includes management of more than 30 web and mobile properties, SEO and paid search strategies, web analytics, job boards, email and SMS marketing, and content strategies for websites, newsletters, and other marketing needs.

Dianna Long, Talent Acquisition Director, CVS/Caremark Dianna Long is a human resource practitioner with over 25 years of progressive human resource experience in healthcare including talent selection and placement, training, management consulting, organizational effectiveness, retention strategy, employment law, employee relations, EEO/affirmative action, diversity, payroll, and benefits administration.

Dr. Bill Rivard, Founder and President/CEO, Matrix Providers Dr. Bill Rivard is founder and President/CEO of Matrix Providers, a high-performance medical staffing firm for the federal market, including Department of Defense and Veteran Affairs.

Dale Lineberry, Talent Delivery Manager, McKesson Health Solutions Dale Lineberry is the talent delivery manager for McKesson Health Solutions. Lineberry ensures the success of McKesson’s RPO partners, including AMN Healthcare’s clinical RPO, and was involved during the RPO selection process.


Meredith Lowden, HR Recruiter, Northern Arizona Healthcare Meredith Lowden is currently the recruitment and retention coordinator for Northern Arizona Healthcare hospital system. She has spent the last year and a half recruiting for the healthcare industry. She brings with her a combined 10 years’ experience recruiting for government, healthcare, IT, and hospitality industries in both an agency and corporate recruitment format.

Healthcare Workforce Track The dynamics in the healthcare industry are driving organizations to reconsider their talent acquisition and workforce planning strategies. Healthcare professionals are facing new challenges: an ever-changing regulatory environment, the evolution of patient care, and fierce competition for talent. The Affordable Care Act is expected to bring 32 million new patients to market, both physician and nurse shortages are predicted due to retirement and there are not enough candidates for a growing need. These driving forces are set to shape the industry in an entirely new way.

HRO Today Forum Topic TablesWednesday, May 6, 2014

12:30pm - 1:30pm - Salon Ballroom I & II

The HRO Today Forum “Topic Table” networking lunch provides a relaxed setting for attendees to share their knowledge and insights on the most relevant topics in HR today.

As an attendee, you can experience this unique, intimate setting to discuss, debate, and share knowledge on pre-selected hot topics in the HR industry. Each table will be chaired by industry experts who will help guide and facilitate these focused gatherings of like-minded professionals.

Topic Table Discussion Topics Include:• Employment Branding: How to leverage your employment brand to gain top talent• Sourcing Techniques & Recruitment: New approaches to finding and attracting the best-fit candidates• Total Workforce Solutions: Managing both full-time staff and contingent workers under one umbrella• Big Data: How to leverage data to drive the bottom line• Career Development: Create succession plans for yourself• Developing Global Leadership: Leading your internal leaders on a global level• Workplace Bullying: How to create a policy and police it• Affordable Care Act: Keeping compliant with the changes of the ACA• Onboarding and policy compliance: Setting up best practices to encourage workforce participation in mandated company policy requirements

Topic Table Hosts Include:


AGENDA – WEDNESDAY, MAY 7, 2014 – PLENARY SESSIONS

TIME SESSION ROOM

10:15 am – 10:30 am Workforce Planning: Theory vs Reality Salon I & II Ballroom

Ananda Baron, HR Director, Pacific Gas & Electric Company Ananda Baron is an HR director at Pacific Gas and Electric Company. Her team is responsible for supporting the IT organization on all talent matters. Prior to her current role, Baron worked as in the director of HR strategy, responsible for HR’s strategic road map, including risk and compliance, technology, employee engagement, and workforce planning.

Learn how to take the textbook framework for strategic workforce planning and translate that into a tangible work product that engages line leaders. In this case, the utility industry has an eminent retirement issue. This presentation highlights the use of big data and customized technology (built in house) to help clients understand the retirement threat and begin an engaging dialogue of how to address.

10:30 am – 10:45 am Talent Rising – Talent Maturity Research Salon I & II Ballroom

Angela Hills, EVP and Managing Director, Pinstripe & Ochre House As executive vice president of Pinstripe, Inc., Angela Hills is responsible for overseeing the firm’s increased market penetration and expansion strategies in the advanced manufacturing, consumer brands, financial services, and technology sectors. Her unique expertise in talent management is a valuable addition to the firm’s suite of talent acquisition services, and provides Pinstripe’s clients leading organizational capabilities and true competitive advantage.

In 2013, Pinstripe & Ochre House partnered with an established research firm to survey more than 250 senior HR leaders and executives about the maturity of their talent models, tools, and alignment with their business partners. This dynamic and interactive presentation will take audience members through the findings of our research, while allowing them to self-identify and benchmark against their peers. Survey topics include employment branding and value proposition, preferred technologies, big-data preparedness, and talent systems alignment.

10:45 am – 11:00 am You Built the Ultimate Talent Acquisition Superhighway, Now What? Salon I & II Ballroom

Once upon a time you joined a talent acquisition team that was full of chaos and outdated technology. So you purchased best-of-breed solutions and assembled an amazing team. ATS. CRM. RMP. You’re social, mobile, and digital. You have the best of everything. But it’s not enough to have a wide array of HR technologies. You need to know how to get the most out of them. With the right tools, you can find and attract all the talent you need – but you must engage the talent your organization needs to succeed. In this session you’ll learn basic concepts about candidate behavior, candidate engagement, community development, and overall best practices that help build substantive relationships with active and passive talent.

Greg Karr, Executive Vice President, Seven Step RPO Greg Karr became executive vice president of Seven Step RPO in 2008 and directs the company’s client acquisition and business development strategies. Prior to joining Seven Step in 2008, he built and ran a successful nationwide network of IT placement agencies. He has 18 years of total experience in recruiting with areas of specialty in client relationship development, team building, recruitment sales, training, and operational delivery.



TIME SESSION ROOM

11:15 am – 11:30 am SaaS powered HRO driving standardization, efficiency and innovation in Long Tail Country HR Service Delivery


Learn how SaaS-based HR platforms along with a multi-tier servicing model can drive transformational change in “tail” countries in a multi-country footpritnt.

Vivek Khanna, Chief Client Partner, Neeyamo Enterprise Solutions With 20-plus years of experience working with customers around the world in different facets of HR, Vivek Khanna brings a winning blend of business understanding and service delivery for Neeyamo’s customers. As an advisor in many regional forums and active speaker in global forums, he contributes actively to help build the HRO industry and currently serves as a chair elect for the NAPBS, APAC chapter.

12:30 pm - 1:30 pm Topic Table Luncheon Discussion Salon I & II Ballroom

The HRO Today Forum “Topic Table” networking lunch provides a relaxed setting for attendees to share their knowledge and insights on the most relevant topics in HR today. Featured topics Include:

• Employment Branding: How to leverage your employment brand to gain top talent.

• Sourcing Techniques & Recruitment: New approaches to finding and attracting the best-fit candidates.

• Total Workforce Solutions: Managing both full-time staff and contingent workers under one umbrella.

• Big Data: How to leverage data to drive the bottom line.

• Career Development: Create succession plans for yourself.

• Developing Global Leadership: Leading your internal leaders on a global level.

• Workplace Bullying: How to create a policy and police it.

• Affordable Care Act: Keeping compliant with the changes of the ACA.

• Onboarding and Policy Compliance: Setting up best practices to encourage workforce participation in mandated company policy requirements.

Hosted By:

11:00 am – 11:15 am The War for Top Talent: Navigating New Work Arrangements Salon I & II Ballroom

More individuals are choosing to work independently and not as traditional employees. Companies are learning that certain talent is best engaged as independent contractors. New work arrangements are emerging that give savvy talent acquisition professionals other options for competing in the war for top talent. In this presentation we will show why you need to have a plan to access these non-employees and engage them through compliant relationships. We will include current research and specific steps for building a solution that can easily and safely integrate into your existing talent acquisition strategies.

Gene Zaino, President & CEO, MBO Partners Gene Zaino, an accomplished and nationally recognized expert in the contract workforce market, launched MBO Partners to re-invent the way independent consultants and organizations work together. Zaino is a major force in the development of best practices for independent consultant engagement tools that support workplace independence.



1:30 pm – 2:30 pm iTalent Competition — Hosted by: Salon I & II Ballroom

TIME SESSION ROOM

Moderator: Matt Charney, Managing Editor, RecruitingBlogs Matt Charney is the Managing Editor of RecruitingBlogs, the world’s largest dedicated social network and content sharing destination for recruiting and HR professionals.

Michael Beygelman, CEO, Joberate Michael Beygelman is CEO of Joberate, a technology company focusing on Predictive Analytics for HR and Recruitment™, helping companies gain actionable insights from the digital footprint of the global workforce. The company’s mission is to help society understand job-seeking behaviors of the global workforce, one human being at a time.

Joe Essenfeld, Founder and CEO, Jibe As founder and CEO of Jibe, Joe Essenfeld maintains the entrepreneurial spirit he has carried with him his entire life. Essenfeld joined the executive team of VC-backed Nightfunk, Inc., a national network of online entertainment guides for college students, while still enrolled at Cornell. While with Nightfunk, he helped expand the venture to more than 120 campuses across North America.

Michael Hennessy, Founder and CEO, SmashFly Technologies Michael Hennessy has been an industry innovator in the HR recruiting space for the past 15 years. In the late ‘90s, he conceived, designed, and built the first Web-based talent management system at HireSystems/BrassRing. BrassRing, one of the founding SaaS-based ATS solutions, is now owned and operated by Kenexa.

Lauren Kort, Director, Channel Sales, Glassdoor Lauren Kort has spent more than a decade in the recruiting industry holding various roles within the talent acquisition landscape. At Glassdoor, she heads up channel relations, working with recruitment agencies, staffing companies, and employer brand consultancies to help their clients use Glassdoor effectively to recruit and retain top talent. Prior to Glassdoor, Kort led a team of strategists as director of media at TMP Worldwide and also led teams at MediaNews Group Interactive and CareerSite.

Joanna Weidenmiller, Co-Founder and CEO, 1-Page Joanna Weidenmiller is the co-founder and CEO of 1-Page, the enterprise platform that gamifies talent acquisition. Prior to launching 1-Page, Weidenmiller spent five years in China where she developed and led technologies in the mobile and e-commerce fields.

Debbie Bolla, Executive Editor, HRO Today Magazine

Ilya Breyman, Managing Director, Talent Equity Ventures

Andrew Gadomski, Founder, Aspen Advisors

Elaine Orler President and Founder, Talent Function Group

iTalent Competition Judges

Bill Filip, Founder & Managing Director, Delancey Street Partners


HRO Today Forum Innovation Station

You’ll discover how these innovative solutions not only save time and money, but how they optimize quality processes throughout the enterprise.

Located in Salon Ballroom Foyer

Innovation Sponsors Include:



2:30 pm – 3:00 pm Presidential Panel Salon I & II Ballroom

TIME SESSION ROOM

Have your questions ready as an illustrious group of CEOs take the stage for an engaging discussion on today’s leading HR trends. Gain an interesting perspective from these leaders who have decades upon decades of experience navigating human capital management. What’s working in HR outsourcing and operations—and what’s not? And how can we, as a community, drive the market forward? Learn the answers to these questions—and more.

John Wilson, Founder and CEO, WilsonHCG See Bio on page 17

Gene Zaino, President & CEO, MBO Partners See Bio on page 28

3:00 pm – 3:15 pm Closing Remarks Salon I & II Ballroom

Elliot Clark, CEO, SharedXpertise, HRO Today See Bio on page 11

3:15 pm – 4:30 pm PROVIDERS-ONLY BRIEFING - Thought Leadership & Lead Generation Elliot Clark will discuss thought leadership and lead generation. Invitation Only

Boardroom

Sue Marks, CEO, Pinstripe and Ochre House Sue Marks is founder and CEO of Pinstripe, Inc., a privately-held, venture-backed HR and Recruitment Process Outsourcing firm. She works tirelessly to ensure the fulfillment of the company’s mission to help Pinstripe’s clients win the war for talent so they can win in the markets they serve.

Paul Harty, President of SevenStep Paul Harty is president of Seven Step RPO. He has more than 20 years of experience within the recruitment industry and currently leads all of the company’s operations and growth strategies. His areas of expertise include: recruitment process outsourcing, perm and contract recruitment, recruitment process consultation, client relationship management, team building, and sourcing strategies. Prior to his work at Seven Step, Harty held various leadership positions with Motion Recruitment Partners, a leading North American IT staffing services firm.

Dan White, President RPO, Pontoon Dan is a pioneer and industry domain expert in the RPO industry, with over 25 years of Talent Management experience including executive leadership, business development, product marketing and management, and software development in emerging growth businesses. Dan joins Pontoon from IBM Corporation where he spent the last eight years as the Global Offering Leader responsible for building their RPO and Workforce Services business. Prior to joining IBM, Dan held leadership positions at Convergys Corporation and Hire.com.

Moderator: Debbie Bolla, Executive Editor, HRO Today Magazine


Accenture is a global management consulting, technology services and outsourcing company, with approximately 289,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. For more information, visit www.accenture.com.

Alexander Mann Solutions is the world’s leading provider of talent acquisition and management services. We integrate our outsourcing capability and consulting expertise to enable organizations to attract, engage and retain top talent.

With over 2,200 people, our award-winning teams are uniquely placed to support the thinking behind – and delivery of – our clients’ people strategies. Through a blend of consulting and outsourcing services, we deliver solutions across the full talent lifecycle; from strategic workforce planning and employer branding to assessment and selection and on boarding and engagement; from school leavers and graduates, middle managers and executives to board members and C-suite appointments – across both permanent and contingent labor.

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide.

From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated solutions drive the business results you’re after. As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today’s global marketplace.

For more information, email [email protected].

Advantage xPO® is a division of Advantage Resourcing®, one of the largest staffing firms in the world. Advantage xPO delivers best-in-class global solutions in Recruitment Process Outsourcing (RPO) and Managed Service Programs (MSP) to clients across a variety of industries. A trusted partner to leading organizations seeking world-class strategic workforce solutions, Advantage xPO was recognized in both MSP and RPO categories in HRO Today’s Baker’s Dozen. To learn more about our integrated approach to strategic workforce management, visit us at www.advantagexpo.com

AMN Healthcare is the innovator in healthcare workforce solutions and staffing services to healthcare facilities across the nation. AMN Healthcare’s workforce solutions - including managed services programs, vendor management systems, and recruitment process outsourcing - enable providers to successfully reduce complexity, increase efficiency and improve patient outcomes within the rapidly evolving healthcare environment. The Company provides unparalleled access to the largest network of quality clinicians and physicians through its innovative recruitment strategies and breadth of career opportunities. Clients include acute-care hospitals, government facilities, community health centers and clinics, physician practice groups and many other healthcare settings. For more information, visit www.amnhealthcare.com

Bartech is more than a managed service provider, we are workforce consultants – understanding your strategic workforce plan and designing the best solutions to leverage your contingent workforce. Established in 1977, we improve clients’ market position through greater quality, efficiency, cost savings and transparency; while minimizing the risks associated with the management of contract labor. Bartech manages more than 26,000 daily work assignments and $2.5 billion in annualized spend and continues to receive top industry recognition for its global solutions. Learn more at www.bartechgroup.com

A recruitment industry pioneer, CareerBuilder® has been empowering staffing and recruiting firms to maximize their potential, increase employment and create a stronger economy for nearly two decades. Through market-leading innovation and research, we empower recruiters and staffing agencies to attract the best talent and be a strategic partner to their clients. We provide access to the most U.S. jobs and the resources candidates need to master critical skills for today’s working world. As the job market shifts, so do the needs of recruiters, their clients and their candidates—and CareerBuilder will be there every step of the way, empowering employment.

SPONSOR PROFILES


Ceridian is a leader in human capital management with more than 100,000 clients in over 50 countries delivering trusted results and transformative technology. Our Dayforce HCM solution is a single SaaS application that offers end-to-end Human Capital Management which includes; payroll, human resources, benefits, workforce management, employee self-service, labor analytics, task management and recruiting. For more information visit www.ceridian.com.

Digi-Me customized recruitment videos deliver information to job-seekers in a way that is more engaging & more accessible across all media platforms than text. Our professional-quality video solutions include the latest cloud-based tracking technology for up-to-the-minute reporting on candidate behavior as well as automatic integration into your ATS. Harness the power of video to boost SEO, improve candidate self-selection, and stand-out from the competition with Digi-Me video solutions.

Futurestep is the global industry leader in high-impact recruitment solutions. We offer fully customized, flexible strategies to help organizations meet specific talent needs. Our clients turn to us for proven expertise, a global process and infrastructure, proprietary competency models, innovative sourcing strategies, and a unique approach to measuring and optimizing business impact. As a Korn/Ferry company, Futurestep can meet a wide variety of workforce requirements. From RPO and project recruitment to single search, employer branding and consulting, our solutions apply a truly world-class capability to deliver talent with impact. We have the experience and global reach to identify, attract and retain the people who drive business success. To learn more, visit www.futurestep.com

Guidant Group, an ISO 9001:2008 QMS certified company, is a management services and consulting company dedicated to developing comprehensive and integrated talent acquisition programs for their clients. Guidant Group leverages their vast experience and proven methodologies to deliver an integrated approach to talent acquisition and management. Specifically, Guidant Group provides highly flexible and scalable outsourcing solutions addressing virtually all contingent workforce configurations: managed services provider (MSP) programs, recruitment process outsourcing (RPO), vendor management systems, strategic workforce management, statement of work (SOW), and independent contractor compliance (ICC) management. To learn more, visit www.guidantgroup.com.

The HRO Today Services and Technology Association is a membership channel and community dedicated to:• Professional development• Peer-to-peer networking opportunities• Topical service & technology promotions to help you better your business

Since 2002, HRO Today has been at the forefront of the service delivery industry and has an unrivalled network of content and contacts that have helped to shape how the HR industry has evolved. Our content is designed to enable HR to produce workforce productivity and offer a range of benefits such as better practices, functional training, networking in person and online, regional and interest group meetings, opinion pieces, annual awards and much more.

Membership of the HRO Today Services and Technology Association puts you in the community that serves to improve the business of HR for themselves, their companies and the industry as a whole.

Hudson RPO specializes in recruiting professional-level candidates for mid- to large-cap multi-national corporations in select industries. Hudson RPO offers a wide range of recruitment process outsourcing services including outsourced recruitment, custom blended RPO/MSP solutions, project recruitment, contingent workforce solutions as well as consulting services. A global force in talent acquisition solutions, Hudson RPO designs, implements and manages custom RPO programs. More information is available at HudsonRPO.com and @HudsonRPO on Twitter.

ISG (NASDAQ: III) is a leading technology insights, market intelligence and advisory services company serving over 500 clients annually. ISG helps clients achieve operational excellence through research, consulting and managed services. HR areas of focus include multi-process HRO, Payroll, Benefits Administration, Talent Acqusition, HR Technology and shared services.

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MBO Partners is the leading provider of management services for independent professionals and the clients that engage them. We deliver a complete Business Operating System Solution that makes it easy for those self-employed professionals and their clients to work together in a convenient, tax-efficient and legally compliant manner. For self-employed professionals, MBO Partners manages their entire business infrastructure. Our technology platform includes a proprietary process to handle billing and revenue cycle management, contract administration, business insurances, expense management, tax withholding, health and retirement benefits and more. We couple this with the benefits of direct vendor access into enterprises and the “white glove” attention of a dedicated business manager. For organizations that use contract talent, MBO Partners provides a complete independent contractor aggregation and engagement offering, including compliance and payment solutions for 1099s, sole proprietors and micro-businesses. To learn more, visit www.mbopartners.com.

When it comes to next-generation technology, experience matters. Montage offers the most mature video interviewing solution available, purpose-built to transform the hiring experience one smile at a time. Our proven leadership is evident in our executive team composed of seasoned industry and technology veterans. We execute with discipline driven by a clear vision to change the hiring process forever. Our technology is enterprise-strength, built from the ground up to serve the most complex needs of the world’s largest companies. And our superior service and support make us the solution of choice for large companies pursuing a hiring advantage. For more information, visit montagetalent.com.

Neeyamo is a leading, global HRO services and solutions provider offering HR Technology, HR Consulting and HR Operations covering pre-hire to post-retire cycle. Neeyamo specializes in providing HRO on leading SaaS platforms like SuccessFactors & Oracle helping you optimize HR performance, drive operational efficiencies, leverage automation, and reduce the cost of HR service delivery. Neeyamo provides programming platforms that let you integrate with your existing ERP systems or other business productivity systems seamlessly into your HR service delivery architecture. Neeyamo can help you effectively reduce capital expenditure, drive HR efficiencies, leverage cutting edge technologies or move to your next frontier in Talent Management practices. Contact us: [email protected]. Think HRO. Think Neeyamo.

PeopleScout is a leading provider of recruitment process outsourcing (RPO) services aimed at helping companies with their exempt and non- exempt hiring needs. The firm’s suite of services includes RPO, employment branding, on-boarding, and employee retention. Annually, PeopleScout facilitates over 220,000 hires worldwide. Industries served include airline, financial services, telecommunications, retail, utilities, manufacturing, pharmaceutical, and transportation. PeopleScout’s clients include some of the more recognizable names in the Fortune 500 list of companies. For more information, please visit www.peoplescout.com.

Pinstripe & Ochre House is the world’s largest independent provider of Recruitment Process Outsourcing (RPO) and strategic talent management solutions. U.S.-based Pinstripe and UK-based Ochre House combined in July of 2013, bringing together expertise and dedication to quality service that will change the way the world views talent. Pinstripe & Ochre House’s combined global presence includes more than 800 employees, serving 88 clients in 55 countries. This footprint includes Ochre House’s 2012 acquisition of two leading strategic resourcing firms in the Middle East and North Africa, TAAHEED and Carmichael Fisher. Together, we provide customized talent acquisition and management solutions to the healthcare, financial services, manufacturing & engineering, IT/high tech, consumer brands and life sciences industries.

Pontoon is a market leader in global talent management that provides a competitive advantage through people. Along with unrivaled access to data and workforce intelligence, Pontoon delivers global workforce solutions that reduce risk, increase quality and improve visibility and forecasting—while also reducing cost. Headquartered in Jacksonville, FL, USA and with office locations globally, Pontoon is a wholly owned Adecco company. Pontoondelivers outsourcing solutions in the areas of contingent labor, SOW management as well as employee recruiting and placement in over 70 countries for nearly 100 clients, a global footprint that is broader and deeper than the industry has experienced to date.

SPONSOR PROFILES


As a talent partner helping companies face complex challenges, Randstad Sourceright provides the global resources, expertise, capability, and vision to drive business results. Through our solutions, organizations are achieving impact through all facets of talent acquisition and management, including traditional employees and the contingent, free agent workforce. But as times change, our clients are looking for more than solutions. They look to us as a strategic talent advisor with the knowledge and capability to keep them ahead and we are committed to that vision.All of our solutions, including Recruitment Process Outsourcing (RPO), Managed Services Programs (MSP), Payrolling and Independent Contractor Solutions (PICS), and Blended Workforce Solutions are designed to deliver:· Strategic capability and quantifiable business impact· Deep expertise and astute market insight· Global best practices powered by local expertsCompanies stay ahead of today’s workforce challenges with world-class talent solutions from Randstad Sourceright.

At Seven Step RPO, we know how critical it is to attract top talent to your organization. That’s why we’ve built our entire RPO business around one single focus: to get you the right talent at the right time. We excel at conquering your hardest-to-fill positions while navigating through all your unique recruiting obstacles. We’ll put you in a position to compete and win the war for talent. Demand more from your RPO provider. Seven Step RPO thrives to meet your toughest hiring challenges. Visit us at www.sevensteprpo.com.

SkillSurvey is the inventor of Pre-Hire 360® performance assessments. Utilizing a unique combination of behavioral science, talent analytics, and data-driven benchmarking, SkillSurvey’s Pre-Hire 360® performance assessments are scientifically proven to drive better hiring decisions and generate predictive candidate insight based on actual job performance. SkillSurvey’s integrated suite of cloud-based software products are being used by over 1,400 companies, institutions and organizations, including 800 hospitals, to reduce turnover, improve job performance, attract better candidates, and drive customer and patient satisfaction. SkillSurvey’s frequently been named as one of the fastest-growing companies in America by Inc. and Deloitte Technology. Visit SkillSurvey at www.skillsurvey.com, and on Facebook and Twitter.

Founded in 1988, Staff Management | SMX is a recognized global leader in innovative workforce management solutions that deliver best talent,

drive compliance, yield tangible savings and build sustainable value. Staff Management | SMX won Inavero’s 2014 Best of Staffing® Client Award, is ranked one of the top Managed Service Providers worldwide by buyers on HRO Today’s 2013 Baker’s Dozen for Managed Service Programs and its StaffTrack software won a 2013 TekTonic Award for innovation in HR technology. The company is ranked among the Largest Global Staffing Providers by the Staffing Industry Analysts and won the 2012 American Business Award for Company of the Year. Staff Management | SMX has been a charter member in the U.S. Immigration and Customs Enforcement IMAGE Program since 2006 and holds Workers’ Compensation Risk Certification.

Headquartered in Williamsville, NY, Superior Group is a global provider of agile productivity solutions organized into three complementary categories: People, Process, and Project Outsourcing. Superior’s people services lend value to tactical talent sourcing, offering contract and direct staffing, executive search, recruitment process outsourcing, and payrolling services. Our strategic process services enhance productivity, compliance, and cost savings through managed service programs (MSPs) automated by proprietary Work Nexus® vendor management system (VMS), and independent contractor compliance programs. Finally, outsourcing solutions include CAD, HR, risk management, recruitment, and IT outsourcing. Superior maintains offices throughout North America, as well as in Asia, Africa, Europe, and South America.

WilsonHCG is a top global recruitment process outsourcing (RPO), human capital consulting and managed services provider (MSP) that operates on the principle of providing true partnership to its clients. Creating scalable and customizable human capital solutions, the company is revolutionizing the recruitment process and bringing innovation to the industry. Founded in 2002, the company headquarters is located in Tampa, Florida, with offices in London, New York City and Toronto. While maximizing clients’ talent acquisition processes is essential, WilsonHCG recognizes the relationships it develops lead to the results its clients realize. Better People, Better Business.®

Yoh is all about delivery. RPO and so much more. We deliver immediate critical talent search, managed or outsourced solutions that match the best with the best and leave the rest to the rest. Whether it’s finding top talent or developing recruiting solutions to get you the talent you need the most, Yoh is a go. Ready, willing and more than able to do whatever it takes to take you in a single direction – forward. Using the strength of our vast network of resources to dig deeper, faster, helping you uncover just what you’re looking for –Yoh is out in front, standing behind you, utilizing our wide array of constantly evolving processes, tools and data to present you with insight and talent that prepares you for tomorrow, today.

SPONSOR PROFILES


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224 N. Desplaines, Suite 300, Chicago, IL, 60607, advantagexpo.com +312.529.3030

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mind. Go ahead and put your hands up. We’ve got you covered.

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At Allegis Global Solutions, we foster a culture that is

passionate about great talent—both ours and yours.

By delivering innovative, client-focused solutions

for permanent and contingent workforces, we can

make a difference for businesses worldwide.

Learn more at allegisglobalsolutions.com.

Recruitment Process Outsourcing

Managed Services Provider

Integrated Talent Solutions

Advisory Services

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Transforming the Way the World Acquires Talent

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