Hrm retail management
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Transcript of Hrm retail management
HRM in RetailHRM in Retail
Presented to:- Prof. Swarali Randive
Presented to:- Prof. Swarali Randive
Presented by:- Deepak M SalunkeROLL NO-14 MMS 3RD SEM
Human Resource Management Human Resource Management
“According to Gary Dessler:-
"Human resource management refers to the policies and practices one needs to carry out the people or human resource aspects of management position including recruiting, screening, training, rewarding and appraising.
“According to Gary Dessler:-
"Human resource management refers to the policies and practices one needs to carry out the people or human resource aspects of management position including recruiting, screening, training, rewarding and appraising.
Significance Of Human Resource ManagementSignificance Of Human Resource Management
The personnel perspective The firm hires people, but the focus is not on development
The compensation perspective Firm uses bonus, incentives etc to reward performance
The alignment perspective Firm does see the human capital as an asset but does not
invest in utilizing the capabilities of the same The high performance perspective
Firm views human resource as an integral element of the firm’s strategy implementation.
The personnel perspective The firm hires people, but the focus is not on development
The compensation perspective Firm uses bonus, incentives etc to reward performance
The alignment perspective Firm does see the human capital as an asset but does not
invest in utilizing the capabilities of the same The high performance perspective
Firm views human resource as an integral element of the firm’s strategy implementation.
Conceptual Overview Of HRM In Retail
Conceptual Overview Of HRM In Retail
HRM in Retail Involves: Identifying various roles in the organization Recruiting the persons with the right
attitude to fit the jobs Training Motivation of employees Evaluation of employee performance
HRM in Retail Involves: Identifying various roles in the organization Recruiting the persons with the right
attitude to fit the jobs Training Motivation of employees Evaluation of employee performance
1. Identifying The Various Roles In The Organization1. Identifying The Various Roles In The Organization
Buying and merchandising Store management and operation, and Technology support
Buying and merchandising Store management and operation, and Technology support
2.Recruitment And Selection2.Recruitment And Selection
Newspaper advertisements Visits to colleges Existing employees References Recruitment agencies Websites Screening of Resume Personal interview
Newspaper advertisements Visits to colleges Existing employees References Recruitment agencies Websites Screening of Resume Personal interview
3. Training3. Training
Introducing new persons/ staff into the organization
Training of sales staff Training of staff/personnel for skill
enhancements
Introducing new persons/ staff into the organization
Training of sales staff Training of staff/personnel for skill
enhancements
Training Of Sales StaffTraining Of Sales Staff
Communication skills Product knowledge Company policies on returns and
exchanges Knowledge of the workplace Market awareness Personal grooming
Communication skills Product knowledge Company policies on returns and
exchanges Knowledge of the workplace Market awareness Personal grooming
4. Motivation4. Motivation
The organization culture The rewards and recognition The monetary benefits Prospects for growth and job enrichment
The organization culture The rewards and recognition The monetary benefits Prospects for growth and job enrichment
5. Evaluation Of Performance5. Evaluation Of Performance
Through goals that have been setThrough goals that have been set Through goals that have been setThrough goals that have been set
CHALLENGES & ISSUES OF RETAIL HRM
CHALLENGES & ISSUES OF RETAIL HRM
Recruitment and retention Employability & continuing Education. Managing Diversity. Legal & Regulatory issue in HRM. Use of Technology
Recruitment and retention Employability & continuing Education. Managing Diversity. Legal & Regulatory issue in HRM. Use of Technology
Creating Organizational Structures
Creating Organizational Structures
Organizational Structure in Retail
Organizational Structure in Retail
Factors affecting creation of organizational structures, are:
Scope and scale of operation, viz local, regional, national or international
Types of products sold Type of departmentalization, i.e.
functional, product wise or geographic
Factors affecting creation of organizational structures, are:
Scope and scale of operation, viz local, regional, national or international
Types of products sold Type of departmentalization, i.e.
functional, product wise or geographic