Hrm job analysis
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Transcript of Hrm job analysis
Job Analysis of Branch Manager Alfalah Bank
REPORT ON JOB ANALYSIS
Group members
Izhar Alam Kifayat Khadim Hussain Razmeer khan Amir
Introduction
Bank Alfalah Limited is a private bank in Pakistan owned by the Abu Dhabi Group.
Bank Alfalah was incorporated on June 21, 1997 as a public limited company.
Bank Alfalah is the 6th largest bank of Pakistan with 648 branches in Pakistan and abroad.
Introduction of interviewee
The manager interviewed for the purpose of job analysis is Amir Uddin. He works at the Bank AlFalah.
Address : Bank AlFalah, Hayatabad, Karkhano Market, Jamrud road, Peshawar, Pakistan
Contact : 091-5822903-907
Job title
Reports to
Duties & Responsibilities
Regional headquarters / Managers
All the departments of the branch
Marketing of the bank which includes achieving the deposit targets
Job purpose
Plan, direct & control the cash counter services & branch operations and distribution of work among staff & provide quality service
to the customers.
Job Specification
Minimum Qualifications
Behavioral Skills
Minimum Experiences
Job related Skills
Bachelor's/Master’s Degree in Business Administration or any related specialization
4-6 Years of experience in relevant field
Strong knowledge & experience of bank’s operating procedures
1: Strong communication 2: Problem solving and decision making3: Customer dealing skills
JOB OPPORTUNITY AT BANK ALFALAH LIMITED
Bank Alfalah requires energetic, career oriented & motivated individuals to join its progressive team for the following position (including Islamic Banking)
BRANCH MANAGER
LOCATION: ALL MAJOR CITIES IN PAKISTAN
Job Objective:Managing & leading the branch effectively to achieve liabilities & SME targets; implementation of superior customer services standards.
Job Requirements:• Post Graduate from foreign/HEC recognized University• Minimum 4-6 years of banking experience in all major areas including credits and operations, with
at least 2 years Branch Manager• Customer services skills; ability to build and maintain a loyal customer base & ensure continued
customer satisfaction • Candidates applying for Islamic banking should possess good knowledge of Islamic modes of
Financing Interested candidates who fulfill the above criteria may apply within 15 days from the date of advertisement. Send your CV on the below mentioned address with Job Title/Location mentioned in the Cover Letter & the Envelop.Human Resource Division
5th Floor, Plot # 10, Hayatabad, Peshawar, Pakistan
www.bankalfalah.com.pkOnly shortlisted candidates will be called for interview
Keep on visiting our website for other challenging assignments in Corporate Banking & other Divisions(Wee are Equal Opportunity Employer)
Selection Process
.
Group Discussion
Personal Interview
Medical examinationBackground Investigation
Written Test
Initial Screening
Job Offer
Why do you think you would do well at this job?Question 1:-
• I am the person that learn quickly & perform better under pressure, am a very good team player that motivate others in other to achieve the company’s common goals.
• I have relevant skills & experience
What motivates you to do your best on the job?Question 2:-
• I was motivated both by the challenge of finishing the projects on time & by managing the teams that achieved our goals.
• I want to be successful in my job, both for my own personal satisfaction & for my employer.
Why should we hire you for this job?Question 3:-
• Explaining key skills & strengths, namely – Quick learning, excellent communication skills, etc.
Task Analysis Record Form
Task ListWhen & How
Often Performed
Quantity & Quality of
Performance
Conditions Under Which Performed
Where best Learned
Skills or Knowledge Required
1:- Plan & direct the bank operations2:- Supervise the human resource 3:- Excellent services to Customers 4:- Supervise/Sign periodic reports 5:- Achieving deposit targets
24/7
Monthly
Excellent
Excellent
Normal condition
Planning skills & interpersonal
skills
Interpersonal skills &
consumer services skills
On the job
On the job
On the job
On the job
On/off the job
Supervisory skills
Costumer services skills & communication
skills
Normal condition
Normal condition
Normal condition
Normal condition
Excellent
Excellent
Excellent
Daily basis
Daily basis
Unknown
Supervisory skills
• What is a KPI?• A Key Performance Indicator (KPI) is a
measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets.
Build relation with customers
Strong relation with employees
Plan & direct the operations of the branch
KPIs
Value based service
s
Bank statements E-
mail facilitie
s
Time management
in operati
ons
Feedback box
Promotion
Authority
Strong customer relation…
Strong relation with employees …
Involving in Decision Making
Friendly environmen
t
Team work Evaluation performanc
e based