HRM a Contemporary Perspective

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    MWOC

    HRM , A Contemporary

    Perspective By Ian Beardwell &Len Holden

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    H!man reso!rce mana"ement

    # Walton $1%'(, in an attempt to de)ineHRM, stresses m!t!ality *etweenemployers and employees+

    # M!t!al "oals, m!t!al in)l!ence, m!t!alrespect, m!t!al rewards, m!t!alresponsi*ility

    # -e t-eory is t-at policies o) m!t!ality will

    elicit commitment w-ic- in t!rn will yield*ot- *etter economic per)ormance and"reater -!man development

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    H!man reso!rce mana"ement

    # Beer & /pector $1%'( emp-asised a newset o) ass!mptions in s-apin" t-eir

    meanin" o) HRM+

    # Proactive system wide intervention, wit-emp-asis on 0)it lin2in" HRM wit-

    strate"ic plannin" and c!lt!ral c-an"e

    # People and social capital capa*le o)development

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    H!man reso!rce mana"ement

    # Coincidence o) interest *etween

    sta2e-olders can *e developed

    #Open c-annels o) comm!nication to *!ildtr!st and commitment

    # 4oal orientation

    # Participation and in)ormed c-oice

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    H!man reso!rce mana"ement

    # -e *o!ndaries o) HRM overlap t-e

    traditional areas o) personnel

    mana"ement, ind!strial relations,

    or"anisational *e-avio!r and strate"ic and

    operational mana"ement

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    H!man reso!rce mana"ement

    # 6mer"ence o) HRM can *e attri*!ted tot-e ma7or press!res e8perienced in

    prod!ct mar2ets d!rin" t-e recession o)

    1%9:1%# ;/ economy was *ein" c-allen"ed *y

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    H!man reso!rce mana"ement

    # 0-e declinin" rate o) innovation in

    American ind!stries

    # >rom t-e a*ove came t-e desire to create

    a wor2)orce sit!ation )ree )rom con)lict in

    w-ic- *ot- employers and employees

    wor2ed in !nity towards t-e same "oal

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    H!man reso!rce mana"ement

    # In t-e ;? HRM *ecame pop!lar *eca!seo)+

    # Increased competition

    # -e recession in t-e early part o) t-e

    decade

    # Introd!ction o) new tec-nolo"y

    # Restr!ct!rin" o) t-e economy

    # Poor trainin"

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    H!man reso!rce mana"ement

    # An early model o) HRM introd!ced t-e

    concept o) strate"ic -!man reso!rce

    mana"ement *y w-ic- HRM policies are

    ine8trica*ly lin2ed to t-e 0)orm!lation and

    implementation o) strate"ic corporate

    and@or *!siness o*7ectives $evanna et

    al1%3( matc-in" model

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    H!man reso!rce mana"ement

    # -e matc-in" model emp-asises t-enecessity o) 0ti"-t )it *etween HR strate"y

    and *!siness strate"y

    # -is is a 0!nitarist view as it ass!mes t-atdi))erent views@con)lict cannot e8ist wit-in

    an or"anisation *eca!se mana"ement

    and employees are wor2in" to t-e same"oal o) t-e or"anisations s!ccess

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    H!man reso!rce mana"ement

    # In order )or HRM to *e strate"ic it -ad toencompass all t-e -!man reso!rce areas

    o) t-e or"anisation

    # ecentralisation and devolvement o)responsi*ility are also seen as very m!c-

    a part o) HRM strate"yDs it )acilitates

    comm!nication, involvement andcommitment o) middle mana"ement and

    ot-er employees wit-in t-e or"anisation

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    H!man reso!rce mana"ement

    # -e e))ectiveness o) or"anisations restedon -ow strate"y and str!ct!re o) t-e

    or"anisation interrelated

    # A more )le8i*le model was developed *yBeer and -is associates $1%3( at Harvard

    ;niversity

    # -eir model is 2nown as 0t-e map o) HRMterritory

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    H!man reso!rce mana"ement

    # 0-e map o) HRM territory reco"nises t-e

    le"itimate interest o) sta2e-olders and t-at

    t-e creation o) HRM strate"ies wo!ld -ave

    to reco"nise t-ese interests and )!se t-emas m!c- as possi*le into -!man reso!rce

    strate"y and !ltimately t-e *!siness

    strate"y# Re)erred to as a 0neopl!ralist model

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    H!man reso!rce mana"ement

    # 4!est $1%=( e8erts t-at a com*ination o)

    a set o) propositions, w-ic- incl!de

    0strate"ic inte"ration, 0-i"- commitment,

    0-i"- E!ality, and 0)le8i*ility, creates moree))ective or"anisations

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    H!man reso!rce mana"ement

    # /trate"ic inte"ration is de)ined as+

    # 0t-e a*ility to inte"rate HRM iss!es into

    t-eir strate"ic plans, to ens!re t-at vario!s

    aspects o) HRM co-ere and )or line

    mana"ers to incorporate an HRM

    perspective into t-eir decision ma2in"

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    H!man reso!rce mana"ement

    # Hi"- commitment is de)ined as *ein"+

    # 0concerned wit- *ot- *e-avio!ral

    commitment to p!rs!e a"reed "oals and

    attit!dinal commitment re)lected in astron" identi)ication wit- t-e enterprise

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    1=

    H!man reso!rce mana"ement

    # Hi"- E!ality 0re)ers to all aspects o)

    mana"erial *e-avio!r, incl!din"

    mana"ement o) employees and

    investment in -i"- E!ality employees,w-ic- in t!rn will *ear directly on t-e

    E!ality o) t-e "oods and services provided

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    H!man reso!rce mana"ement

    # >le8i*ility is seen as *ein" 0primarily

    concerned wit- w-at is sometimes called

    )!nctional )le8i*ility *!t also wit- an

    adapta*le or"anisational str!ct!re wit- t-ecapacity to mana"e innovation

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    1%

    H!man reso!rce mana"ement

    # wo important points cannot *e

    overloo2ed +

    # It -as raised E!estions a*o!t t-e nat!re o)

    employment relations-ips

    # Mana"ement o) employee relations and

    t-e E!estion o) employee commitment to

    t-e employment relations-ip remains at

    t-e centre o) t-e de*ate

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    H!man reso!rce mana"ement

    # As or"anisations vary in siFe, aims,

    )!nctions, comple8ity, t-e p-ysical nat!re

    o) t-eir prod!ct and appeal as employers,

    so do t-e contri*!tions o) HRM: disc!ss

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    H!man reso!rce mana"ement

    # H!man reso!rce mana"ement -oweverde)ined, concerns t-e mana"ement o)

    employment relations-ip+ practiced in

    or"anisations *y mana"ers# -e natureo) t-e or"anisation and t-e

    way it is managed, constit!te t-e context

    wit-in w-ic- HRM is em*edded, and"enerate t-e tensions t-at HRM policies

    and practices tend to solve

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    H!man reso!rce mana"ement

    # Gat!re o) Conte8t+

    # O!r !nderstandin" depends !pon o!r

    perception

    # It also depends on o!r ideolo"y

    # -ere are t-ere)ore competin" or

    contested interpretation o) events

    # i))erent "ro!ps in society -ave t-eir own

    interpretations o) events

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    H!man reso!rce mana"ement

    # -e very nat!re o) t-e people and t-e way

    t-ey constit!te an or"anisation ma2es

    mana"ement comple8

    # ;nli2e ot-er reso!rces people -ave needs)or a!tonomy, t-ey t-in2 t-ey are creative,

    t-ey -ave )eelin"s

    # -ese c-aracteristics in -!man *ein"scomplicate t-e tas2s )or mana"ers

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    H!man reso!rce mana"ement

    # In-erent tensions in or"anisations+

    # -e e8istence o) several sta2e-olders in

    t-e employment relations-ip

    # -eir di))erin" perspective !pon events,

    e8periences and relations-ips

    #-eir di))erin" aims, interests and needs

    # -ese tensions -ave to *e contin!o!sly

    resolved

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    H!man reso!rce mana"ement

    # As a res!lt a contin!in" iss!e is t-at o)mana"erial control+

    # How to orc-estrate or"anisational

    activities in a way t-at meets t-e needs o)vario!s sta2e-olders

    # -e strate"ies adopted are em*odied in

    t-e employment policies, and t-eor"anisational systems t-ey c-oose to p!tin place

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    H!man reso!rce mana"ement

    # >o!r strate"ies can *e identi)ied t-atmana"ers -ave adopted to deal wit-

    tensions in or"anisations+

    # /cienti)ic mana"ement or classical sc-oolo) mana"ement t-eory

    # H!man relations approac-

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    H!man reso!rce mana"ement

    # Contin"ency or -!man reso!rce

    mana"ement approac-

    # -e )o!rt- approac- is more an ideal t-an

    a common reality

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    /cienti)ic mana"ement t-eory

    # -is approac- addressed t-e tensions in

    t-e or"anisation *y strivin" to control

    people and 2eep down t-eir costs

    # It emp-asised t-e need )or rationality,

    clear o*7ectives, t-e mana"erial

    prero"ative, t-e ri"-ts o) mana"ers to

    mana"e

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    /cienti)ic mana"ement t-eory

    # -is led to a red!ction o) tas2s to t-eir*asic elements and "ro!pin" o) similar

    elements to"et-er to prod!ce low s2illed,

    low paid 7o*s, epitomised *y assem*ly:line wor2in"

    # Wor2ers tended to *e treated relatively

    impersonally and collectively iemana"ement and la*o!r

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    H!man relations approac-

    # 6mer"ed d!rin" t-e middle years o) t-e

    last cent!ry and developed in parallel wit-

    an increasingly prosperous societyin

    w-ic- strong trade unionsand a "rowin"acceptance o) t-e right of the individualto

    ac-ieve sel):)!l)ilment

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    .1

    H!man relations approac-

    # It modi)ies scienti)ic mana"ement *y its

    reco"nition t-at people di))ered )rom ot-er

    reso!rces

    # -at i) t-ey were not treated as -!man

    *ein"s t-ey wo!ld not *e )!lly e))ective at

    wor2

    # It reco"nised t-e si"ni)icance o) social

    relations-ips at wor2

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    H!man relations approac-

    # Mana"ers -ad to pay -ard attention to t-e

    nature of supervisionand t-e working of

    groups and teamsand to )ind ways o)

    involving employeest-ro!"- 7o* desi"n,motivation, and a democratic, cons!ltative

    or participative style o) mana"ement

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    ..

    H!man reso!rce mana"ement

    approac-

    # eveloped as ma7or c-an"es and t-reats

    -ave *een e8perienced in t-e conte8t o)

    or"anisations+

    # Recession, international competition,

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    .3

    H!man reso!rce mana"ement

    approac-

    # In response to t-e need to ac-ieve

    )le8i*ility in t-e or"anisation and wor2)orce

    and improved per)ormance t-ro!"-

    developin" decision ma2in" andempowerment

    # ReE!irin" t-at employees *ecome m!lti:

    s2illed and wor2 across traditional*o!ndaries

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    .'

    H!man reso!rce mana"ement

    approac-

    # -is approac- attempts to inte"rate t-eneeds o) employees wit- t-ose o) t-eor"anisation in a clear & de)inite manner

    # It reco"nises t-at people s-o!ld *einvested in as assets so t-at t-ey ac-ievet-eir potential )or t-e *ene)it o) t-eor"anisation

    # As s!c- employees are approac-edindivid!ally rat-er t-an collectively

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    .5

    H!man reso!rce mana"ement

    approac-

    # -is strate"y approac-es t-e or"anisation

    -olistically and o)ten wit- "reater attention

    to its c!lt!re, leaders-ip and vision

    # It pays "reater attention to t-e individ!al

    rat-er t-an t-e collective

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    .=

    H!man reso!rce mana"ement

    approac-

    # -e notions o) developin" individ!als

    potential -ave *een accompanied *y

    individ!al contracts o) employment,

    per)ormance appraisal and per)ormancerelated pay

    # HRM constr!es individ!als as reso!rce )or

    t-e or"anisation to !se

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    Idealistic, -!manistic approac-

    # Aims to constr!ct t-e or"anisation as an

    appropriate environment )or a!tonomo!s

    individ!als to wor2 to"et-er colla*oratively

    )or t-eir common "ood

    # Approac- adopted *y many cooperatives

    # It )orms t-e *asis o) t-e notion o) learnin"

    or"anisation $/en"e, 1%%9(

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    H!man reso!rce mana"ement

    # ;nderlyin" t-e mana"ement o) people in

    or"anisations are some )!ndamental

    ass!mptions a*o!t t-e nat!re o) people

    and reality itsel) and -ence a*o!tor"anisin" and mana"in"

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    H!man reso!rce mana"ement

    # Mana"ers ma2e ass!mptions *o!t t-enat!re o) t-e or"anisation+

    # Many interpretin" it as an o*7ective reality

    $ not in)l!enced *y )eelin"s( t-at e8istsseparately )rom t-emselves and ot-eror"anisational mem*ers

    # -ey ma2e ass!mptions a*o!t t-e nat!reo) t-eir "oals, w-ic- t-ey identi)y as t-e"oals )or t-e or"anisation

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    H!man reso!rce mana"ement

    # -ese ass!mptions in)orm t-e practices o)

    mana"ement, and -ence de)ine t-e

    or"anisational and concept!al space t-at

    HRM )ills and "enerate t-e m!ltiplemeanin"s o) w-ic- HRM is constr!cted

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    H!man reso!rce mana"ement

    # -e de)inition o) t-e wider conte8t o) HRM

    co!ld em*race inn!mera*le topics

    $Ind!strial Revol!tion to "lo*alisation( and

    a lon" time perspective

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    H!man reso!rce mana"ement

    # W-at in detail constit!tes t-e elements o)

    t-e socio:economic, tec-nical, political:

    le"al and competitive conte8t

    # W-at, in yo!r view -ave *een t-eir

    in)l!ences !pon HRM