HRIS TECHNOLOGY-USER EXPERIENCE IS KEY

HR technology has improved significantly in the last several years, providing organizations with

solutions that are designed to streamline HR processes and make teams more efficient by

focusing on engagement and collaboration, all while improving the user experience. “Think

clean, simple, easy to use solutions that employees grade as an A+" says Dr. Raza. With

so many options to choose from, making the right decision for your organization can be a bit overwhelming. As an HR professional, your real mission is to improve the employee experience, but if the measures we implement fail to keep the user in mind, HR misses the mark. When

making the decision to invest in HR technology, be sure it’s easy to access, simple to navigate and understand, and ultimately encourages employees to use it as a part of their daily

routine.

UsabilityThe HR technology solution you choose to

simplify life at your organization must focus on the end-user: Does it have a user interface that is

easy to use and understand? Does the system anticipate movement within the application to

help direct the user where they might click next? Reducing click time from one activity to the next and providing tips and directions will

increase the likelihood that your employees will seek out the technology for problem solving and

collaboration.“Today, consistent advances in HR technology have disrupted the way HR functions” says Dr. Raza. From manual database entries of the past

to predictive analytics tools of today, the opportunities to provide better employee

experiences are available with the click of a mouse or the swipe on a smart phone. Rather than clunking around with software that leads

nowhere, employees are asking for better systems that allow them to access employment tools at a moment’s notice, from anywhere at

any time.

Implementing the right HR solution with the right amount of ease and flexibility will be key to ensuring that employees keep coming back

for more. If it’s accessible, easy to use and makes sense, it will be a “no-brainer” says Dr.

Raza. “The rules for HR software are changing. Companies no longer buy HR software solely

based on features: they look for the total employee and user experience. Vendors have to build deep skills in design, mobile, analytics, cloud, integration, and modern programming

technologies.”

ConnectabilityTechnology is designed to connect your teams with each other and with the organization. In

determining your next HR technology solution, keep in mind that we’re no longer trying to

check boxes or just provide the basics. “Technology is not meant to be a placeholder or

a list keeper. It’s designed to be interactive, predictive, and intelligent” says Dr. Raza. It

provides an experience that draws in the user, keeps them interested, and allows them to

engage in a way that never existed before. “Connect and be connected.”

Service DeliveryAnd while you’re providing a great HR

technology solution, make sure that you’ve got the right level of service delivery as well. Your

technology partner should provide you with consistent support—all the ins and outs, as needed. If you don’t know who’s going to

answer your call for help, ask before you sign the contract.

“Technology is designed to create a better experience, whether that’s faster, better or more engaging, choosing the right solution for your organization will always remain an important decision today or tomorrow” says Dr. Raza.However, keep in mind that as technology

becomes easier to use, your goal should be to implement a system that is functional, makes

sense, and provides the best experience possible. It’s a system that employees want to use,

explore, and engage with on a regular basis.Make technology work for you. It should

“disappear” into the corporate infrastructure and

become just “part of doing business and coming to work.” It should not be an extra thing that makes work and is annoying to access but a

system that is fun, engaging, and part of everyday work life.

Your mission as an HR professional is to help improve the employee and candidate

experiences that ultimately reflect on your organizational brand. Push technology to the front and encourage the connection that will drive engagement and take your company’s

talent to the next level with OrbLogic*.