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WelcomeHuman Resource Management 1HRMT16127
Michael Pitkanen, B.Comm, MBAFall 2015
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Agenda
1. What is Human Resource Management?2. Introductions3. Why Study Human Resource
Management?4. Overview of Changing Economy5. Topics Covered6. Evaluation7. Expectations8. Academic Honesty and Dishonesty9. Questions
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Textbook Definition…
Human resource management (HRM) is the strategy and approach to the management of an organization's most valued assets… The people working there who
individually and collectively contribute to the achievement of the objectives of the business.
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Definition…translated Finding and keeping the right people to make
sure the organization (company) continues growing and becomes more competitive But finding and motivating people is harder than it
sounds Once you have them, they are always free to go
elsewhere…let’s just hope they don’t leave with key customers, technology, or other trade secrets
Some HR activities include planning, attracting, placing/developing/evaluating, motivating and maintaining high performance
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Who Am I?Background Info
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Background Info International Work Experience:
Jakarta, Indonesia Bishkek, Kyrgyzstan
National Work Experience: Marketing Manager, Telus (Clearnet) Associate Director, Bell Mobility Director, JPI Consultant, Gennum Corp Consultant - Data Analysis and Intelligence Mining
Education B.Comm: Finance & Int’l Business, McGill University MBA: Strategy, Investment Finance and HR, York University
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More Info…
Qualities of my best jobs: Independence – didn’t have micro
managers Supportive management Training – environment that encouraged
continued skill development Jobs I hated but had to do:
Customer Service Gas Attendant Farm Laborer
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Side Note – Lessons Learned(the hard way)
Never rely on just one thing Always network and maintain contact Develop a strong relationship with
recruiters Look past your company boarders to
see opportunities Keep your education up-to-date
Read publications like:▪ http://hbr.org/▪ http://www.hrpa.ca/Pages/Default.aspx
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Getting to Know You!Name Tents and Ice Breaker
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And You Are…
Write your name on the card stock provided
Keep the name tent card and bring for next class It may take time, but I want to
remember everyone
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Get to know you and each other Goal:
Get to know each other a little better so that you can begin to think about who you would want as a potential group member
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Get to know you and each otherDiscuss in table groups: Introduce yourselves :
Name Answer 1 of the 3 questions:▪ What is something you are proud of or passionate
about in your life?▪ If you could meet anyone (real or fictional) who is it
and why?▪ What was the last book you read, movie or TV series
you watched and why did you like (or not like) it? At the tables, each person will present the
other to the class
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So What? What’s the Benefit to Me?
Who cares? Why should I come to class and pay attention?
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Question?
Who here thinks:
“I’m only taking this class because I have to!”
“I don’t need to really pay attention in class because I’ll never use it afterwards!”
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So What? What’s The Benefit To Me? (Why should I care?) No matter where you work or what you do, you’ll need to
be able to get the best people possible Managers in Finance, Accounting, Supply Chain, Legal will be
making either the final choice or entire choice on who they will hire
HR will look to you to be able to write a complete and enticing job description▪ Remember, your boss will want the work to get done anyway…she won’t
care if you have to work 26hrs/day…just deliver Getting the best qualified people to take care of the “real
work” will let you focus on the “fun work” The importance of managing and developing people is
increasing all the time The knowledge economy demands good HR Mgmt skills
and knowledge
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False Perception or Reality?
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The Reality…
Who wouldn’t want to work for any of these industry leaders?
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Overview of a Changing Economy
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The Agrarian Economy Wealth comes:
Owning land Work animals Small sized guilds or shops Few cash buyers = few merchants People are easily replaceable, wages
low (or none)
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The Industrial Economy Wealth comes from factories and
machines People are easily replaceable,
wages low Infancy of ‘design’ to replace
‘labour’
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Knowledge Economy Wealth comes from ideas,
patents, networks, relationships, alliances, joint ventures, etc
Skilled, educated people are scarce, wages are high
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The ‘New’ Economy What’s happening?
Transition: industrial economy knowledge economy
Globalization Technology Social pressures
Pressures on organizations Faster, more responsive Quality commitment Employee involvement: “Your
assets have feet.” Customer oriented Smaller, flatter, innovative
organizations
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The North American Reality
People are no longer “replaceable” – there’s not enough in the US and Canada! 80 million Baby Boomers (age 41 – 61) 46 million Gen X (age 27 – 40) 70 million Gen Y (26 and under)
Technological pace is increasing Competition is increasing due to globalization Skills and education become more important Good talent is hard to find!
Try keeping it! Bottom line: if your company can’t
manage its people well, it will FAIL!
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Topics coveredWhat we will focus on with HR1
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HR1 - Quick Overview
Strategic Importance of HR (ch.1) Meeting Legal Requirements (ch.4) Job Analysis (ch.2) Recruitment (ch.5) Candidate Selection (ch.6) Performance Appraisal (ch.8)
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Evaluation and DatesMid-term, group project and final exam
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Schedule & Assignment Dates
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Group Assignments Assignment 1 due on Oct.19th (Week 7)
▪ Use the internet to access Human Rights Commissions /Tribunals in Canada to find 3 employment-related cases and discuss the issues
▪ (15% of grade)Sign up in Groups of 2 or 3 in SLATE by Sep.28
or I will assign them
Assignment 2 due on Dec.7th (Week 13)▪ Critique and discuss job ads that members of the group are
qualified for▪ (15% of grade)
Sign up in Groups of 2 or 3 in SLATE by Nov.16 or I will assign them
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Midterm and Final Exams Mid-term – 35% of grade – Nov 2, in class
Final exam - 35% of grade – Dec 14, in class
For both: ~50 true/false and multiple choice questions Choose 2 of 4 open ended questions
Exam booklets containing test questions must be handed back
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ResourcesText, Lectures and Contact Info
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SLATE
Lecture slides can be found for each class in the folder “Weekly Course Slides”
Group project materials will be posted in their own folder
Use it to communicate with each other for projects and assignments
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Textbook Schwind, Das, Wagar, “Canadian
Human Resource Management,” 10th edition
Coverage: Chapters 1, 4, 2, 5, 6, 8
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Lectures
Mondays: Rm A245 1 to 4pm 5 to 8pm
Mix of textbook review, video clips, case study examples, etc.
ALWAYS a break each hour Feel free to ask questions Throw something at me if I talk too
fast!
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Contact Info
Faculty of business offices HMC Office Hours:▪ Mondays: 12pm to 1pm▪ Wednesday: 11am to 12pm
Davis Office Hours:▪ Tuesday: 11am to 12pm
Always email through Slate Incase of problems with Slate or using the
“Make Up Assessment Form” use: [email protected]
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Expectations for class learning
Success depends on…
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ExpectationsINSTRUCTOR STUDENTS
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Class Success Participate in discussions Ask questions Apply knowledge through class activities and work
opportunities Read ahead to ensure maximum course efficiency Complete quality work, on-time Attend class Ensure on-going feedback and communication
between student and instructor Refer to Slate, course outline and PowerPoint material
Treat the classroom like a corporate environment
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Handbook for Academic Success
First Year Business Students
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1st Year Business Handbook A comprehensive document that
outlines important information How to access Sheridan email, view
academic requirements, edit timetables, view grades, apply to graduate
Slate environment and Learning Portfolio Detailed student and professor expectations Academic Integrity – what it is and how to
ensure your work is seen as being original
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1st Year Business Handbook
Due dates and late penalties – VERY IMPORTANT▪ How to apply for a Evaluation Make-Up REQUEST▪ 1st 24 hrs grade reduced by 10%; 2nd 24 hrs additional 20%;
3rd 24 hrs additional 20%; after 3rd grade is 0 Academic support▪ Tutoring: improve ESL skills; get feedback on your
assignments PRIOR to submitting it in class▪ Can get 1.5 hours per week PER COURSE!
All relevant details can be found in Slate under the folder “1st Year Handbook & Info” IT IS YOUR RESPONSIBILITY TO BE AWARE OF THE
CONTENT “I didn’t know” is NOT acceptable
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Sheridan PoliciesStudent Code of Conduct and Academic Honesty
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Student code of conduct
https://www.sheridancollege.ca/life-at-sheridan/student-services/student-rights.aspx Then click on “Student Code of Conduct
Policy”
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Student code of conduct5. Sheridan students have the right to live their lives, study,
learn and work without unreasonable interference, disruption, or upset caused by the actions of another person.
6. Sheridan students have the responsibility to respect the rights of other members of the Sheridan community and to refrain from any acts, intentionally or recklessly, which interfere with, disrupt or hinder the rights of other members of the Sheridan community.
7. Sheridan students have the right to be treated in a manner which is respectful, honest, and free from discrimination or harassment consistent with the Ontario Human Rights Code and any applicable Canadian law.
8. Sheridan students have the responsibility to treat other members of the Sheridan community in a manner which is honest, respectful and free from discrimination or harassment consistent with the Ontario Human Rights Code and any applicable Canadian law.
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Academic Dishonesty
What is it: Copying text without proper referencing
from another source Changing a few words in a sentence to
try and disguise it and make it look like your own work▪ From outside sources▪ From other classmates
Cheating during exams
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Academic Integrity
http://sheridancollege.libguides.com/academic_integrity
Just don’t do it – I hate paperwork
Hold the record for most academic dishonesty busts in one semester
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Patagonia: Making a Difference
HR in action
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Patagonia: Making a Difference Examining the elements related to
human resource management: While watching the video, take notes
and identify what makes this company so successful▪ Specifically, take notice of:▪ Values▪ Culture▪ Rewards▪ Results
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Next WeekUpcoming…
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Next Week
Read Chapter 1 Class 2 – “Strategic Importance of
HRM” What is HR Management? Detailed analysis of Strategic HR
Management Model HR Management Objectives Applications of the above concepts Overview of Chapter 1 in text
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Next Week
As reminder, there is no class – but, you will have to study chapter 1 on your own In Slate, you will find a review quiz that
will test your knowledge and understanding of chapter 1▪ Due before the beginning of class Sep.28