Hr practices at mc donald's
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Transcript of Hr practices at mc donald's
• McDonald’s originated in California, USA, 1954
• Most successful fast food chain in the world
• Spanning over 119 countries worldwide
• Operating more than 38,000 restaurants
• Serving around 68 million customers daily
• Creating an opportunity of employment to about 1.7 million people.
McDonald’s believes that the growth and success of restaurants and company is achieved with the help of their employees
Launches the new products according to different taste and requirements
Keeping the major markets and expanding their business in the emerging markets
Different prices according to different geographical areas
Time to time McDonald’s enhances its own brand image
HR Excellence Awards 2009: Most Effective Recruitment and Retention -Heart of England NHS Foundation Trust
HR Excellence Awards 2009: Most Effective Use of Internal Communications -Northern Rail
HR Excellence Awards 2009: Outstanding Employee Engagement Strategy -Birmingham City Council
HR Excellence Awards 2009: Most Compelling Motivation Scheme –Ladbrokes
McDonald's proves the benefits of an age-diverse workforce
METIME(online process): Recruitment costs down by 60%
Positions: Each individual restaurant is responsible for filling hourly-paid positions.
Types of Recruitment: External and Internal.
Candidate’s ratio: The Ratio for selecting the employees is 1:5
Training Facility: Used by managers while searching new employees
Effective Recruitment Award: HR Excellence Awards 2009.
ONLINE APPLICATION
ONLINE PSYCHOMETR
IC TEST
INTERVIEW WITH HR OFFICER
ON JOB EVALUATION
INTERVIEW WITH THE BUSINESS MANAGER
HR excellence award – 2009
Trains 67000 staff & spends 10 million
Focus Strategy to gain competitive advantage –
• Flexibility• Field Based Training• Leadership Program• Extended Hours Workshop• Customer Service• Cost Leadership • Outcomes• Speedy Delivery
Welcome Meetings
Structured Training Program
Floor Based Training
Workbooks & Online Tests
Ongoing Training
The need of strategic human resource management for a multinationalcompany like McDonald holds a great importance for the current businessoperation and future growth opportunities
McDonald’s strategy must attract more new customers and alsoencourage the present customer to visit restaurants more often, buildbrand loyalty and eventually create long-term profitable growth for thecompany