HR Director for Vodafone NZ, and the Chair of the Vodafone NZ Foundation
Transcript of HR Director for Vodafone NZ, and the Chair of the Vodafone NZ Foundation
Seismics and the city:
Vodafone way of working
Antony Welton & Andrew Fairgray
Human Resources Director & Head of
Business
March 2015
Why Vodafone Way of Working?
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•Greater productivity because work is what you do not where you are Productivity
•Uplift in engagement as greater personal control depending on individual circumstancesEngagement
•Team operate in a supported flexible environment where natural collaboration occursCollaboration• Better utilisation of our assets provides a
reduction in energy consumption, less services required and a smaller environmental footprint.
Assets
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Driving an agile flexible workforce that has line of sight of business objectives has real
tangible benefits. By implementing the Vodafone Way of Working our research has
shown an increase in the following measures
How we manage Vodafone Way of Working
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•Customer obsessed, flexible and collaborativePeopleSpeed, simplicity and trust
•Our physical surroundings and our fit out support our working styles.
PlaceWorld leading environment
•The technologies we use to help us do our thing better.
ProductA showcase for customers
Vodafone Way of Working is a key transformation programme, focused on increasing
productivity, improving collaboration and ensuring efficient use of assets.
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Helping our people operate with speed, simplicity
and trust
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From To
My desk Our shared space: by teams
Managed through attendance Managed through deliverables
Tethered to desk Wireless
Planned meetings and large
audience
More conversation, calls and video
conference
Decisions wait for face to face
meetings
Fast decisions with implementation via
collaboration
We are creating a world leading environment
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Flexibleflexible environment,
flexible working
Showcas
ewalking the talk
Vibrant vibrant, open,
collaborative
Greengreen options
are good options
SharingShared space,
not my space
Peopl
eProcess Technology
• How will mobilising my
workforce drive
productivity
improvements?
• What flexible working
practices will work for my
business?
• Who are my trusted
business partners?
• What security measures
should I put in place?
• What are the business
outcomes I need to
define?
• What specific business
processes could I
mobilise?
• Is my connectivity is
resilient and secure?
• Do I need smartphones,
tablets, or fleet phones?
• Do I want bespoke or off
he shelf apps? And
what's the in between?
To drive change you need to ask the right questions
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Mobilising Vodafone Business
Three activities to mobilise my sales
force:
1. Introduced tablets
2. Use salesforce.com as our CRM
system
3. Launched an application with our key
collateral in one place
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Cloud case study example??
“We believe inoperating optimally to
achieve the best for our customers, our people and our business. This business solution in partnership with Vodafone enables us to do so.”
Abdul Mutlib, Business Development
Manager
Total Care Health Services