HR Chapter14

8/12/2019 HR Chapter14

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CHAPTER 14: THE UNION MANAGEMENT FRAMEWORK

- union = an org w/ !" #"ga# au!ori$ o r"%r"&"n wor'"r&( n"goia" !" "r)& an* +on*iion& o,")%#o$)"n w/ !" ")%#o$"r( an* a*)ini&"r !" +o##"+i" agr"")"n

Why Employees Seek Union Representation

- union& ,r".u"n#$ +au&"* $ &o)" )g) a+ion/ina+ion !a wor'"r& %"r+"i" a& un,air- +o##"+i" agr"")"n = a +onra+ n"goia"* w union an* ")%#o$"r( ou#ining "r)& 0

+on*iion& o, ")%#o$)"no a'a !" ru#" oo'2

o u&ua##$ n"goia"* w !" #o+a# union3& argaining +o))i"" an* !" HR or in*u&ria#

r"#aion& *"%ar)"n

- w!"n n"w +o##"+i" agr"")"n r"a+!"*n""* o rain &u%"ri&or&/)anag"r& &o !"$un*"r&an* i

Causes of Unions

- union %u&! "%#anaion = a&&"r& !a &o)" ")%#o$""& ar" %u&!"* or ,or+"* ino 5oining a union/+ o, ")%#o$"r r"a)"n o, !" wor',or+"( %""r %r"&&ur" $ +o-wor'"r&( or +o##"+i"agr"")"n %roi&ion& r".uiring an ")%#o$"" o 5oin i, !"/&!" wan& 5o in .u"&ion

o %u##"* ino union /+ o, !" "n",i& o, union r"%r"&"naion

- !r"" ,a+or& a%%"ar o " )o& i)%oran in *"+i&ion o, an in*ii*ua# o 5oin a union:o 5o *i&&ai&,a+ion

o in*ii*ua# aiu*"& owar*& union& in g"n"ra#

o %"r+"i"* union in&ru)"na#i$

- wor'"r& *o NOT 5oin /+:o )a$ "#i"" union )")"r&!i% *a)ag"& +!an+"& ,or %ro)oion

o i"w union& a& 5u& ano!"r o&&2 "ra +o&& 6*u"&7( #o& wag"& 6&ri'"7

o %a& "%"ri"n+"&

Canadians View toward Unions- aou 8/9 o, wor'"r& a%%ro" o, union&- u on#$ 1/9 o, nonunion ")%#o$""& wou#* o" ,or union r"%r"&"naion i, an "#"+ion !"#*

o)orrow

Labour Unions: Goals and Structure

Union Goals and Philosophy

- u&in"&& unioni&) = !" %ra+i+" o, union& &""'ing o i)%ro" !" wag"&( !our&( an* wor'ing+on*iion& in a u&in"&i'" )ann"r

o r"+ogni"& !a a union +an &uri" on#$ i, i *"#i"r& a n""*"* &"ri+" o i& )")"r& in

a u&in"&i'" )ann"r- &o+ia# 6or r",or)7 unioni&) = a +!ara+"ri&i+ o, union& &""'ing o ,ur!"r )")"r&3 in"r"&&

$ in,#u"n+ing !" &o+ia#( "+ono)i+( an* #"ga# %o#i+i"& o, go3& a a## #""#& 6)uni+i%a#(%roin+ia#( ,"*"ra#7

Union Structure and Functions- #o+a# union&

o !" a&i+ uni o, union organiaion&( ,or)"* in a %ari+u#ar %#an or #o+a#i$

o )o& i)%oran %ar o, !" union &ru+ur"

o wo )a5or $%"& o, #o+a# union&: +ra, an* in*u&ria# union&

+ra, union& = +o)%o&"* o, wor'"r& w!o %o&&"&& !" &a)" &'i##& or ra*"&

in*u&ria# union& = in+#u*" !" un&'i##"* an* &")i&'i##"* wor'"r& a a %ari+u#ar#o+aion; R"%r"&"ning %ri)ari#$ %ro*u+ion( )ain"nan+"( an* r"#a"* wor'"r&

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- &"" ,igur" 14-8 %ag" )a$ " a naiona# union& or an

in"rnaiona# uniono naiona# uni& a&"* in Cana*a

o in"rnaiona# u&ua##$ in U?

o naiona# an* in"rnaiona# union& "i& o organi" an* !"#% #o+a# union&

%ur&u" &o+ia# o5"+i"& o, in"r"&& o !"ir )")"r& an* ,r".u"n#$ )ainain a&a,, !a a&&i&& !" #o+a# union& w/ n"goiaion&( gri"an+" !an*#ing( an* "%"ra*i+"

- Cana*ian #aour +ongr"&& 6C@C7o C"nra# #aour +ongr"&& ,or)"* in 1


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Con&rain& !a g#oa#iaion o, ,inan+ia# )ar'"& !a" %u on

)a+ro"+ono)i+ %o#i+i"&

Co)%"iion ,ro) *""#o%ing +ounri"& w/ #ow #aour +o&&( r"&u#ing in

!" #o&& o, #ow-&'i##"* #aour-in"n&i" 5o& in !ig!-wag" +ounri"&

The Impact of Unions Representation

- ?ri'"&o Mo& +o##"+i" agr"")"n& ar" &"#"* w/ou !" union r"&oring o &ri'" a+ion or

")%#o$"r #o+'ing ou !" wor'"r&o 8 +a"gori"& o, &ri'"&

&ri'"& a& )i&a'"&/)i&5u*g)"n: &o)" &ri'"& o++ur /+ !" %ari"& !a"un+"rain an* i)%"r,"+ in,o w!"n r$ing o n"goia" an agr"")"n or /+ on" oro! n"goiaion "a)& ar" in"%"ri"n+"* n"goiaor&

&ri'"& a& +o##"+i" oi+": %"r+"%ion on !" %ar o, wor'"r& !a !"$ ar" no"ing r"a"* ,air#$

o &ri'"& #"&& +o))on in &)a##"r ,ir)& an* in org& w!"r":

wor'"r& !a* )or" auono)$

")%#o$"r inro*u+"* %rogr"&&i" HR )g) %ra+i+"&

union wa& in a &ra"gi+a##$ w"a' %o&iion

")%#o$"r& !a* a #arg" &!ar" o, !" )'- wag"& an* "n",i&

o unioni"* ")%#o$""& "n* o !a" )or" +o)%r"!"n&i" "n",i %#an +o"rag"

o FT unioni"* = J8;8/!r 6+o)%ar"* o J1;88 ,or non-unioni"*7

o PT unioni"* = J1;91/!r 6+o)%ar"* o J1; ,or non-unioni"*7

- union& an* %ro*u+ii$o &u*i"& !a" &!own !a union&:

r"*u+" ")%#o$"" urno"r

in+r"a&" "nur" w/ ,ir) rai&" %ro*u+ii$ or ou%u %"r wor'"r

The Leal En!ironment

- "a+! %roin+" an* ,"*"ra# 5uri&*i+ion a## !a" !"ir own #aour r"#aion &au"&- )a'"& *"a#ing w/ union& *i,,i+u#- '"$ a&%"+& o, C*n; #aour #aw:

o rig! o 5oin a union

o goo* ,ai! argaining: o! )g) an* #aour !a" *u$ o argain in goo* ,ai!2

o no &ri'"& or #o+'ou& *uring #i," o, +o##"+i" agr"")"n

o %ro!iiion o, un,air #aour %ra+i+"&: a## 5uri&*i+ion& !a" #"giaion %ro!iiing un,air

#aour %ra+i+"& $ ")%#o$"r& an* union&o +on+i#iaion: rig! o, a union o &ri'" or an ")%#o$"r o #o+' ou ")%#o$""& i& *"#a$"*

uni# +on+i#iaion %ro+"&& !a& ""n "!au&"*- #aour r"#aion& oar*& 6@R7

o oar*& &" u% in !" ,"*"ra# an* %roin+ia# 5uri&*i+ion& o a*)ini&"r #aour r"#aion&

#"giaiono ag"n+i"& in"&iga" io#aion& o, !" #aw an* !a" %ow"r o *""r)in":

w!"!"r a %"r&on i& an ")%#o$"" ,or !" %ur%o&"& o, !" #aw

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w!"!"r an ")%#o$"" i& a )")"r o, a ra*" union

w!"!"r an organiaion i& an a%%ro%ria" argaining ag"n ,or argaining%ur%o&"&

w!"!"r a +o##"+i" ag"n i& in ,or+"

w!"!"r an$ gi"n %ar$ i& oun* $ io )or" ,#"i#" in %ro+"*ur"& ,or *"a#ing w/ +on,#i+ +o)%ar"* o ra*iiona# +our& o, #aw

o )a$ r"#$ on "%"r "i*"n+" in&"a* o, a*!"ring o %r"+"*"n&( &ugg"& a +o)%ro)i&"(""n i)%o&" a &o#uion un*"r !" %ari"&

o oar*&3 *"+i&ion& +anno " a%%"a#"* 6"+"% on %ro+"*ura# )a"r&7

o u: oar*& )a$ r"i&"( r"&+in*( or o"rri*" an$ o, !"ir *"+i&ion&

The "ollecti!e #arainin $rocess

- union organiingo ")%#o$""& ar" no a##ow"* o *i&+u&& unioniaion w/ +o-wor'"r&

o au!oriaion +ar*& = +ar*& !a %ro&%"+i" union )")"r& &ign o &!ow &u%%or ,or

uniono union +"ri,i"* "i!"r on a&i& o, +ar* &ignaur"& or a& a r"&u# o, an "#"+ion

- &ign& o, organiing a+ii$o wor' "n3 6&"" ,igur" 14- on %ag" 17

o +!ang"& in ")%#o$"" "!aiour 6&"" ,igur" 14- on %ag" 87

- un,air #aour %ra+i+"&o = !o&" ")%#o$"r or union %ra+i+"& !a ar" +#a&&"* a& un,air $ #aour r"#aion& a+&

o in+#u*"&:

in,"rring in !" ,or)aion o, a union or +onriuing o i ,inan+ia##$

*i&+ri)inaing again& an ")%#o$"" /+ in*ii*ua# i&/i& no )")"r

*i&+ri)inaing again& ")%#o$"" /+ in*ii*ua# +!oo&"& o ""r+i&" rig!&gran"* $ #aour r"#aion& &au"&

ini)i*aing or +o"r+ing an ")%#o$"" o "+o)" or no "+o)" a )")"r o, aunion

- oaining argaining rig!&o )a$ " oain"* in 9 wa$&

o#unar$ r"+ogniion

union& organi"& a )a5ori$ o, ")%#o$""& an* ")%#o$"r i& &ai&,i"* !a

!" union *i* no a%%#$ un*u" %r"&&ur" in !" %ro+"&&

!roug! +"ri,i+aion $ a #aour r"#aion& oar*

)a$ a'" *i,,; ,or)& 6*"%"n*ing on !" 5uri&*i+ion7

o in &o)" %roin+"&( i, a &u&ania# L o, ")%#o$""& 6w


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o in < %roin+"& 6A#( C( N"w,;( Noa?+( On7 > *o no

auo)ai+a##$ +"ri,$ union& a&"* on +ar* &ignaur"&; An"#"+ion i& !"#* i, !"r" i& &u,,i+i"n &u%%or ,or !" union in !",or) o, &ign"* +ar*&;

a %r"!"aring o"

a'"n in +a&"& w!"r" !"r" ar" &igni,i+an in*i+aion& !a an ")%#o$"r

!a& +o))i"* un,air #aour %ra+i+"& o %r""n unioniaion union +an a&' an @R o +on*u+ a %r"!"aring o"

%eotiatin a "ollecti!e &reement

- ,ai#ur" o argain in goo* ,ai! $ "i!"r &i*" +an #"a* o un,air #aour %ra+i+" +!arg"&- !r"" o"r#a%%ing %!a&"&

o %r"%araion

o ,a+"-o-,a+" n"goiaion&

o ,o##ow-u% a+iii"& o, +onra+ a*)ini&raion

- %r"%aring ,or n"goiaion&o )g) rig!& = rig!& r"&"r"* ,or )g) !a ar" w/in !" +o##"+i" agr"")"n

o,"n in+#u*" !" rig! o r"a&&ign ")%#o$""& o *i,, 5o&( o )a'" !iring*"+i&ion&( o *"+i*" o!"r )a"r& i)%oran o )g)

o r"&i*ua# rig!& !"or$ o, )g) = ")%#o$"r& argu" !a !"$ !a" !" au!ori$ o"r a##

i&&u"& no +onain"* in !" +o##"+i" agr"")"no )o& +o##"+i" agr"")"n& !a" a )g) rig! +#au&"

o )g) &!ou#* in+#u*" +onra+ #anguag" !a in+r"a&"& !"ir ,#"ii#i$ a !" wor'%#a+"

": an* o!"r *ui"& a&&ign"* $ )g)2- n"goiaing w/ !" union

o *i&+u&&ion& o,"n &ar - *a$& ",or" !" "n* o, !" %r"&"n +onra+

o i, n"goiaion& ar" ,or a ,ir& +onra+ > "gin a,"r union i& r"+ogni"* $ ")%#o$"r or

win& a +"ri,i+aion "#"+iono u&" gi" an* a'"

o +an !a" r"+"&&"&

o "%"ri"n+"* argain"r& r"a#i" !a !" o!"r &i*" )u& a+!i"" &o)" o, i& o5"+i"&

- )uua# gain& argainingo win-win a%%roa+!

o o! %ari"& wor' og"!"r o &o#" +o))on %ro#")&

o o! %ari"& &i *own a !" argaining a#" a& ".ua#&

o "ngag" in 5oin %ro#")-&o#ing a+iii"&

o %ro+"&& i& u&ua##$ %r"+"*"* $ raining in +on,#i+ r"&o#uion ,or o! ")%#o$"r an*

union r"%r"&"nai"&o o " &u++"&&,u#( )uua# gain& "n"r%ri&" n""*&:

!ig! &an*ar*& o, ")%#o$"" &"#"+ion

roa* *"&ign o, a&'& an* a ,o+u& on "a)wor'

")%#o$"" ino#")"n in %ro#") &o#ing

+oo%"raion( ru&

+o))i)"n o ")%#o$"" &ai#iaion

in"&)"n in raining 0 *"3


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+oning"n +o)%"n&aion &ra"g$ !a ")%!a&i"& %ari+i%aion( +oo%"raion(+onriuion

&rong +o))i)"n ,ro) o% )g) o )uua# gain& +on+"%

u&in"&& &ra"gi"& !a &u%%or an* ar" a#ign"* w/ )uua# gain& )o*"#- a%%roing !" %ro%o&"* agr"")"n

o o,"n ,ina# a%%roa# w/ !" ")%#o$"r u argaining "a) )a$ !a" au!ori$

o union argaining "a) u&ua##$ &u)i& %ro%o&a# o )")"r&!i% ,ro rai,i+aiono i, )a5ori$ o, )")"r& o" ,or !" %ro%o&a# > i r"%#a+"& !" %r"iou& +o##"+i"

agr"");o I, )")"r& r"5"+ i( union an* )g) argain"r& r"o%"n n"goiaion& an* &""' a n"w

+o)%ro)i&"- +on+i#iaion an* )"*iaion

o +on+i#iaion = a go3-a%%oin"* 9r*%ar$ a")%& o ring og"!"r !" %ari"& o

r"+on+i#" !"ir *i,,"r"n+"&

in )o& %roin+"&( no &ri'" a+ion %"r)i"* ",or" a +on+i#iaion ",,or !a&""n )a*" an* ,ai#"*

+on+i#iaor& ar" a%%oin"* $ ,"*"ra# or %ro )ini&"r o, #aouro )"*iaion = %ro+"&& w!"r"$ *i&%uing %ari"& +!oo&" o#unari#$ o r"+on+i#" !"ir

*i,,"r"n+"& !ru a !ir* %ar$

&dministerin the "ollecti!e &reement

- gri"an+" = +o)%#ain $ an ")%#o$"" or ")%#o$"r !a a##"g"& !a &o)" a&%"+ o, a +o##"+i"agr"")"n !a& ""n io#a"*

- gri"an+" %ro+"*ur"&o ,or)a# %ro+"*ur" ou#in"* in !" +o##"+i" agr"")"n o r"&o#" gri"an+"&

o %ur%o&" o, )u#i-&"% gri"an+" %ro+"*ur" i& o a##ow !ig!"r-#""# )gr& an* union

r"%r"&"nai"& o #oo' a !" i&&u" ,ro) *i,, %"r&%"+i"& an* o a&&"&& !"+on&".u"n+"& o, %ur&uing !" )ann"r ,ur!"r

o $%i+a# &"%& in %ro+"*ur": 6+an r"&o#" a an$ i)" i, union *ro%& gri"an+" or )g)

r"&o#"& i7

%r"#i)inar$ *i&+u&&ion: aggri""* ")%#o$"" *i&+u&&"& !" +o)%#ain w/i))"*ia" &u%"ri&or w/ or w/ou union r"%r"&"nai"

&"% 1: +o)%#ain %u in wriing( ,or)a##$ %r"&"n"* $ !" &!o% &"war* o ,ir&-#""# &u%"ri&or

&"% 8: +!i", &"war* a'"& +o)%#ain o *"% &u%"rin"n*"n

&"% 9: +o)%#ain &u)i"* o %#an )gr/+!i", a*)ini&rai" o,,i+"r $ union%#an or gri"an+" +o))i""

&"% 4: arrang")"n& )a*" ,or an ariraor

- ariraiono !" r"&o#uion o, a *i&%u" r"#aing o !" in"r%r"aion o, a +#au&" in !" +o##"+i"

agr"")"no ariraor3& *"+i&ion i& ,ina# an* +anno " +!ang"& or r"i&"*

o %ro+"&& ow( +o$( #"ga#i&i+

o wo %o"nia# %ro#")& ,or #aour r"#aion& %ra+iion"r&: +o&& an* una++"%a#"

&o#uion&o )g)3& %"r&%"+i": %o"nia# %ro#") o++ur& w!"n an ariraor r"n*"r& a *"+i&ion !a

i& again& )g)3& "& in"r"&


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- union &"+uri$o !ig!"& ,or) = +#o&"* &!o% > r".uir"& an ")%#o$"" o " a union )")"r %rior o

oaining ")%#o$)"no union &!o% = union &"+uri$ %roi&ion in w!i+! ")%#o$"r& )a$ !ir" an$on" !"$ wan

u a## wor'"r& )u& 5oin !" union w/in a &%"+i,i"* %"rio*

u: ")%#o$"" no r".3* o 5oin union

o *u"& +!"+'-o,, > r".uir"& an ")%#o$"r o *"*u+ union *u"& a &our+" ,ro) !" wag"& o,an ")%#o$"" an* r")i !" ,un*& o !" union

*u"& ar$ > u&ua##$ aou 1D o, "arning&o o%"n &!o% = in*ii*ua# *o"& no !a" o 5oin !" union an* i& no r".3* o %a$ *u"&

- %a& %ra+i+"o %r"+"*"n = a n"w &an*ar* !a ari&"& ,ro) !" %a& %ra+i+"& o, "i!"r %ar$

$ublic Sector #arainin

- Pu#i+ ?"ri+" ?a,, R"#aion& A+ 6P??RA7 = %roi*"& ,"*"ra# %u#i+ &"ran& w/ !" +!oi+" o"i!"r o% ,or +o)%u#&or$ ariraion or !" rig! o &ri'"

o Rig! o argain ,or wag"&( !our&( +"rain wor'ing +on*iion&

o Mo& i)%oran#$: ga" ")%#o$""& rig! o &ri'"o A##ow& !" ")%#o$"r o *"&igna" +"rain ")%#o$""& a& %"r,or)ing "&&"nia# &"ri+"& >

"#i)inaing !") !" rig! o &ri'"

Implications of Union &!oidance &pproaches

- ")%#o$"r& w!o wan o r")ain nonunion ,r".u"n#$ a*o% "i!"r a union &u%%r"&&ion or union&u&iuion a%%roa+!

- union &u%%r"&&ion - ino#"& ,ig!ing union r"%r"&"naion; Ma$ r$ o ini)i*a" wor'"r&(!r"a"n +#o&ing or )oing !" %#an/,a+i#i$( or *i&+ri)ina" again& union &u%%or"r&

- union &u&iuion a%%roa+! > "a)in"& w!a union& ring o !" ")%#o$)"n r"#aion&!i% an*ri"& o inro*u+" &o)" ,"aur"& ino !" nonunion wor'%#a+"

o n""* o:

*"&ign 5o& !a ar" %"r&ona##$ &ai&,$ing o wor'"r&

*""#o% %#an& !a )ai)i" in*ii*ua# o%%orunii"& w!i#" )ini)iing !"%o&&ii#i$ o, #a$o,,&

&"#"+ wor'"r& w!o ar" w"##-.ua#i,i"*

"&a#i&! ,air( )"aning,u#( an* o5"+i" &an*ar*& o, in*ii*ua# %"r,or)an+"

rain wor'"r& an* )gr& o "na#" !") o a+!i"" "%"+"* #""#& o,%"r,or)an+"

"a#ua" an* r"war* "!aiour on !" a&i& o, a+ua# %"r,or)an+"

%roi*" ")%#o$""& w/ a oi+" in !" wor'%#a+"

i)%#")"n +o)%"n&aion %#an w!"r" wag"&/&a#ar$ an* "n",i& %ara##"# !o&"aai# in union &"+or

Manain in a Union En!'t

- gr"a"r +"nra#iaion o, ")%#o$"" r"+or* '""%ing an* *i&+i%#in" o "n&ur" uni,or)i$- #in" )gr& )a$ #o&" &o)" o, !"ir au!ori$ o !" HR *"% u r"&%on&ii#ii"& )a$ in+r"a&"- )g) !a& #"&& ,r""*o) o )a'" uni#a"ra# +!ang"&- "i*"n !a organiaiona# %"r,or)an+" i& "n!an+"* w!"n #aour an* )g) +oo%"ra"


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- r"#aion&!i% r"&ru+uring %rogra)& ar" "ing u&"* /+ !" ra*iiona# a%%roa+! o )anagingwor'%#a+" +on,#i+ i& oo i)"-+on&u)ing an* +o$

o 9 +o)%on"n&:

r"#aion&!i% au*i: ino#"& +o##"+ing in,o aou !" org( union( ")%#o$""&

i*"ni,i+aion o, %ro#")&

*""#o%)"n o, a %#an: n""* o g" u$-in2 ,ro) o! #aour an* )g) o "

&u++"&&,u#; N""* o +on&i*"r r"&our+" i&&u"&( &!aring o, in,o( *""#o%ing%riorii"&( &+!"*u#" ,or i)%#")"naion( on-going )onioring o, !" &u++"&& o,!" %#an

- +oo%"rai" )"!o*&o "+!ni.u"& u&"* o i)%ro" r"#aion& w !" ")%#o$"r an* !" union an* o ,a+i#ia"

+oo%"raiono prior consultationw/ !" union o *",u&" %ro#")& ",or" !"$ "+o)" ,or)a#

gri"an+"&o sincere concern,or ")%#o$"" %ro#")& an* w"#,ar" ""n w!"n )g) i& no o#ig"* o

*o &o $ !" +o##"+i" agr"")"no training programs !a o5"+i"#$ +o))uni+a" !" in"n o, union an* )g)

argain"r& an* r"*u+" ia&"& an* )i&un*"r&an*ing&o joint study committees !a a##ow )g) an* union& o,,i+ia#& o ,in* &o#uion& o

+o))on %ro#")&o third parties> %roi*" gui*an+" an* %rogra)& !a ring union #"a*"r& an* )gr& +#o&"r

og"!"r o %ur&u" +o))on o5"+i"&

HR Chapter14

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Transcript of HR Chapter14