Hpr team coaching co p key slides dec 2016

Dr. Jacqueline Peters, PCC, CHRP

InnerActive Leadership Associates Inc.

www.InnerActiveLeadership.ca

(403) 585-4592

@DrJacquelineP

Five Building Blocks of

High Performance Teams & Relationships

© InnerActive Leadership Associates Inc.

A system to:

1. Organize

2. Assess

3. Interact

Coaching Tool #1

What defines a

High Performance Team?

1.Results

2.Engagement & Commitment

3.Growth & Development

Which team member quality is least

correlated with team effectiveness?

A. Smart

B. Agreeable

C. Open-minded


“A climate in which people

feel free to express relevant

thoughts and feelings

without fear of being

penalized.”

- Amy Edmondson


FEELING

of SAFETY

DECISION

to TRUST

(or not) © InnerActive Leadership Associates Inc.

SAFETY Strategies

7

Slow your State and Story


Coaching Tool #2

Which behaviour is most toxic, causes the

most conflict, and destroys team safety?

A. Perfectionism

B. Questioning others

C. Disregarding Norms

Which quality is most correlated

with team effectiveness?

A. Agreeableness

B. Openness

C. Conscientiousness

D. All of the Above

E. None of the Above

Identify and

Name your State

Coaching Tool #3

SAFETY Strategies

12

Slow your State and Story

Ask and Acknowledge

Focus on alignment

Empathize

Take Turns

Yes or Yield

Coaching Tool #4


What have I been afraid to

say?

What might the other

person be afraid to say?

How could I make our

team safer

to be more open and

vulnerable for me?

For others?

In your team, consider:

Coaching Tool #5

Purpose provides the

energy to overcome

problems!

@DrJacquelineP

Have we talked about our mutual purpose

or are we making assumptions about it?

How could we become more aligned?

In our team:

Coaching Tool #6: Purpose Reflection and Discussion

Coaching Tool #7: Personal and Mutual Purposes

• What's my purpose?

• What’s your purpose?

• What’s our common compelling purpose?

What % of team effectiveness is related

to team structure and design?

A. 40%

B. 50%

C. 60%

Team Charter for TEAM NAME – DateVision

Team Mission or Purpose

Team Members &

Key Roles

Working Agreements /

Norms

Key Goals

Values Success Measures

www.HighPerformanceRelationships.com

Coaching Tool #8: Structure on a Page


Coaching Tool #9

The Stats on Grats

MORE / BETTER

• Alertness

• Energy

• Exercise

• Sleep

• Enthusiasm

• Determination

• Optimism

• Motivation to help others

• Goal achievement

• Feeling more loved

• More cycles of gratitude

LESS• Depression

• Distress

Emmons & McCollough, The Psychology of Gratitude, 2004

Coaching Tool #10

What do you most appreciate about this team?

Which self-talk phrase can most improve

individual performance on a team?

A. I can do it

B. You can do it

C. We can do it

What would increase the

respect, acceptance, or camaraderie

on our team?

Camaraderie Building Strategies

• 5:1 Positive to Negative

• Playfulness / Humor

• Gratitude and Appreciation

• We-ness

Coaching Tool #11

If a conversation starts poorly, how likely

is it to recover after 15 minutes?

A. 4%

B. 10%

C. 14%

REPAIR Toolkit

Realign and Resume

Engage Gently and Equally

Play and Be Positive

Apologize and Appreciate Authentically

I Statements Increase Accountability

Request, Respond, and Recommit

Coaching Tool #12


Reflection on Repair

• Have we had a relationship accident that has not been fully repaired?

• What important conversation are we avoiding?

• What REPAIR could I offer?

Coaching Tool #13

Five Building Blocks of

High Performance Teams & Relationships


Commitment drives Success

We can become GOOD by default

@DrJacquelineP

We become GREAT by design

@DrJacquelineP

Case Study

• Management consulting company

• Business unit (BU) team of 6

– President

– VP of the business unit

– 3 key leaders of 1 large program within the BU

– 1 key leader of 2 newer, smaller programs

• Issues

– Misalignment on BU Mission

– Large program overly powerful

– High ideological conflict

– Major style differences

• Which building blocks

do you focus on?

High Performance

Relationship Assessment

www.HighPerformanceRelationships.com

Compressed Team Coaching

Approach (2 months)

• Assessment via Individual

Interviews

• Individual coaching for the

leader

• Redesign of the business unit

• Team Launch over 4 half days

• Focus on building a common

language with HPR

• Team Charter (especially

Mission, Working Agreements,

Success Measures)

• Ongoing Team Coaching for

the major program leaders

(Repair)

Outcomes• Decreased conflict (Repair & Camaraderie)

• Increased respect among team members (Safety & Camaraderie)

• Team able to repair and redirect difficult

conversations using Working Agreements(Structure, Repair & Safety)

• Clearer mission statement (Purpose)

• Changes to programs to reflect updated mission (Structure)

Hpr team coaching co p key slides dec 2016

Education

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