HP_CVEVA_InstallGuide

HP StorageWorks Command View EVAInstallation GuideAbstract

This guide describes how to install HP StorageWorks Command View EVA, HP StorageWorks Command ViewEVAPerf, HP StorageWorks Storage System Scripting Utility and HP Storage Management Initiative Specificationfor Enterprise Virtual Array. This guide is intended for customers who are experienced with Enterprise VirtualArrays, storage area networks, and the tools previously listed.

Part Number: T5494-96384Eleventh edition: August 2010

Legal and notice information

© Copyright 2005-2010 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Itemsare licensed to the U.S. Government under vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are setforth in the express warranty statements accompanying such products and services. Nothing herein should be construed asconstituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgments

Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Java™ is a U.S. trademark of Sun Microsystems, Inc.

Linux® is a U.S. registered trademark of Linus Torvalds in the U.S. and other countries.

UNIX® is a registered trademark of The Open Group.

Itanium® is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

NOTE:IPv6 is supported on HP Command View EVA 8.0.2 and later.

Contents

1 Preparation ....................................................................................... 9Server-based management prerequisites ...................................................................................... 10

Software suite .................................................................................................................... 10HP SMI-S EVA .................................................................................................................... 12Management server types ................................................................................................... 12Setting credentials .............................................................................................................. 13

Management server ..................................................................................................... 13Ensuring successful authorization ................................................................................... 14

Array-based management prerequisites ....................................................................................... 14HP Insight Remote Support software ............................................................................................ 15

2 HP Command View EVA software suite .............................................. 17Installing the software suite on a management server ..................................................................... 17

Typical installation .............................................................................................................. 17Custom installation ............................................................................................................. 19

Verifying the installation on the management server ...................................................................... 21Installing the software suite on the management module ................................................................ 21Verifying the installation on the management module .................................................................... 22Creating users on Windows ....................................................................................................... 23Upgrading HP Command View EVA software .............................................................................. 23

Backup file locations ........................................................................................................... 24Removing the software suite ....................................................................................................... 25Retaining HP Command View EVAPerf performance data ............................................................... 25Removing individual components ................................................................................................ 26Downgrading HP Command View EVA ........................................................................................ 26

3 HP Command View EVAPerf .............................................................. 27Installing HP Command View EVAPerf ......................................................................................... 27

4 HP Storage System Scripting Utility ..................................................... 29Installing HP SSSU on a host ...................................................................................................... 29Verifying the installation ............................................................................................................. 30Using HP SSSU on Windows ...................................................................................................... 31

5 HP SMI-S EVA ................................................................................. 33Configuring HP SMI-S EVA after installation .................................................................................. 33Configuring HP SMI-S EVA to discover HP Command View EVA arrays ............................................ 34

Importing Single Sign-on trust certificates with the Discoverer tool ............................................. 34Manually importing a Single Sign-on Trust Certificate ....................................................... 35

HP SMI-S EVA caching and performance ............................................................................... 35Using the Discoverer tool .................................................................................................... 35

Using the Discoverer tool in interactive mode. .................................................................. 35Using the Discoverer tool in noninteractive mode .............................................................. 36

HP StorageWorks Command View EVA Installation Guide 3

Managing users in HP SMI-S EVA ............................................................................................... 36CIM client connection to the management server .......................................................................... 36Importing the HP SIM SSL certificate for indication delivery ............................................................ 37Configuring CIM indications ...................................................................................................... 37

Lifecycle indication ............................................................................................................. 38Alert indication .................................................................................................................. 39

Other configuration and usage information .................................................................................. 39Configuring HP SMI-S EVA to generate alerts using HP Insight Remote Support ........................... 39Configuring HP SMI-S EVA logging using the dynamic log-level setting tool ................................ 40Installer log files ................................................................................................................. 41

Using the CollectLogs tool ............................................................................................. 41Ensuring successful restart of CIMOM ................................................................................... 41

Other CIMOM server configurable properties .................................................................. 41Other EVA Provider configurable properties ..................................................................... 42

Restarting the CIMOM service ............................................................................................. 43Additional tool information .................................................................................................. 43

Using the CLIRefresh tool .............................................................................................. 43Using the GetArrayRefreshStatus tool .............................................................................. 44

Removing HP SMI-S EVA ............................................................................................................ 46

6 Browser and array configuration setup ................................................ 47Configuring browser settings ...................................................................................................... 47

Internet Explorer settings ...................................................................................................... 47Mozilla browser settings ...................................................................................................... 50Refreshing the browser ........................................................................................................ 51

Completing the array configuration ............................................................................................. 51Verifying the communication path ......................................................................................... 52Configuring array access .................................................................................................... 52Initializing the array ........................................................................................................... 54Licensing ........................................................................................................................... 54

Configuring the VMware guest operating system for HP Command View EVA ................................... 55Configuring ports ...................................................................................................................... 57

7 Troubleshooting ............................................................................... 61HP Command View EVA ............................................................................................................ 61

Antivirus software may degrade performance ......................................................................... 61Controller time zone reset to UTC after upgrading array-based HP Command View EVA .............. 61Failed connection warning for uncabled controller host ports ................................................... 62Insufficient privileges prevents login ....................................................................................... 62Logon to HP Command View EVA may require a fully qualified user name ................................. 62Management Integration Framework service fails to start ......................................................... 62Power failure during installation ............................................................................................ 62Power failure during removal ................................................................................................ 63Running HP Command View EVA and HP Systems Insight Manager on the same server ............... 63

Web browser ........................................................................................................................... 63Removing the certificate error prompt in Internet Explorer ......................................................... 63Windows service does not recognize a Windows environment variable ..................................... 64

HP SMI-S EVA .......................................................................................................................... 64Client connection for EVA Provider ........................................................................................ 65Creating a pool results in disk groups created with a size different from requested size ................ 65HP SIM data collection ....................................................................................................... 65HP SMI-S EVA fails to retrieve data ....................................................................................... 65HP SMI-S EVA loses communication with array-based management system after managementmodule software is upgraded ............................................................................................... 66

4

HP SMI-S EVA service does not start ..................................................................................... 66HP SMI-S EVA uses best management path to discover arrays .................................................. 66IPv6 enabled on a Windows system ..................................................................................... 66Removing HP SMI-S EVA does not remove CIMOM-related folders ............................................ 67Ungrouping disks from a disk group is not supported ............................................................. 67

8 Support and other resources .............................................................. 69Contacting HP .......................................................................................................................... 69

HP technical support ........................................................................................................... 69Subscription service ............................................................................................................ 69Product feedback ............................................................................................................... 69Documentation feedback ..................................................................................................... 69

Related information ................................................................................................................... 70Documents ........................................................................................................................ 70Websites ........................................................................................................................... 70

Typographic conventions ........................................................................................................... 70

Glossary ............................................................................................ 73

Index ................................................................................................. 77


Figures

Management module .............................................................................................. 211

VMware rescan ...................................................................................................... 552

VMware details ...................................................................................................... 563

VMware policy ....................................................................................................... 564

VMware Virtual Machine Properties .......................................................................... 575

6

Tables

Backup file locations ............................................................................................... 241

CD executables directory structure and filenames ........................................................ 302

Configurable properties in LifeCycleIndication.cfg ....................................................... 383

Configurable properties in Indication.cfg .................................................................... 394

CIMOM server configurable properties ...................................................................... 425

EVA Provider configurable properties ......................................................................... 426

Internet Explorer settings .......................................................................................... 477

Mozilla browser settings .......................................................................................... 508

Open tcp ports ...................................................................................................... 579

Document conventions ............................................................................................. 7010


1 Preparation

HP Command View EVA can be implemented in two ways:

• Server-based management— HP Command View EVA is installed on a management server con-nected to the EVA, providing management of multiple HP EVA storage systems. All componentsof the software suite (HP Command View EVA, HP Command View EVAPerf, HP SSSU, HP SMI-SEVA), and HP Management Integration Framework are installed. Server-based management isapplicable to all EVA models.

• Array-based management— The EVA4400 is shipped with HP Command View EVA preinstalledon the management module in the controller enclosure. Only one component of the software suite(HP Command View EVA) is installed. Array-based management is applicable to the EVA4400only (see “Installing the software suite on the management module” on page 21).

NOTE:If you have an EVA4400 running HP Command View 8.0.x and want to move to array-basedmanagement, you can install HP Command View EVA 8.1 or later on the EVA4400.

For descriptions of the software suite components and details about the kit contents, see HPStorageWorks Command View EVA CD Contents. For an explanation of acronyms and terms, seethe Glossary on page 73.

You will need the following documents to complete the installation:• HP StorageWorks Command View EVA Release Notes• HP StorageWorks Enterprise Virtual Array Compatibility Reference

When you purchase HP Command View EVA, you can choose to receive a software CD or anE-Delivery kit. If you choose an E-Delivery kit, you will receive an email from HP with downloadinstructions.

NOTE:For E-Delivery kits, be sure to save the HP mail with the download instructions. You will need them ifyou need to download the software again.

If you have a support contract with HP, you can download the software from the IT Resource Center(ITRC) as follows:

1. Go to http://www.itrc.hp.com.


http://www.itrc.hp.com

2. Do one of the following:

a. If you have not previously registered with ITRC:• Click register.• Enter your details and a password.• Click finish. You will be assigned a user ID.• If you have multiple users, complete these steps for each user.

b. If you have previously registered with ITRC:

• Click login.• Enter your user ID and password.• Click login.

3. Link your support agreement(s) to your ITRC user ID:

NOTE:If you have previously linked your support agreements, skip this step and continue with Step 4.To learn more about why you need to link your Service Agreement ID or System Handles(s) toyour user ID on the IT Resource Center and the information you will need to link a supportagreement, go to: http://www.itrc.hp.com/service/help/aboutSupportAgreementLinking.do.

• Go to http://www.itrc.hp.com/service/entitlements/linkSupportAgreement.do.• Log on with your ITRC user ID and password, if prompted.• Enter the System handle or SAID (Service Agreement Identifier) specified on your support

agreement and click link. Perform this step once per support agreement.

4. To manage the software updates for your linked support agreements, select software updatemanager (SUM).

5. Select either user ID or Support Agreement and enter the appropriate information. Click submit.

6. If you entered a support agreement in Step 5, you are prompted to select a user ID. Select theuser ID and click submit.

7. Select the appropriate Support Agreements or select All Support Agreements.

8. Under How would you like to view the updates?, select By release and click Next.

9. Select HP CV EVA V9.3 RSM V5.2 Media Kit (or applicable supported version) by checking theappropriate box and click Next.

10. Review the Delivery address information for physical CD delivery or select the location for theimage file to be stored and click Submit.

If you have questions or require additional assistance go to http://welcome.hp.com/country/us/en/wwcontact_us.html and select your country/region.

Server-based management prerequisitesBe sure you have satisfied the prerequisites before starting your installation.

Software suiteBefore you install the software suite:

Preparation10

http://www.itrc.hp.com/service/help/aboutSupportAgreementLinking.do

http://www.itrc.hp.com/service/entitlements/linkSupportAgreement.do

http://welcome.hp.com/country/us/en/wwcontact_us.html

http://welcome.hp.com/country/us/en/wwcontact_us.html

• Read the HP Command View EVA release notes for any installation or post-installation requirementsspecific to this release.

• Before installing HP Command View EVA, ensure that a minimum of 1 GB is available on the in-stallation drive.

• Ensure that your environment includes:• One or more EVAs.

NOTE:If your environment includes iSCSI devices, see the HP StorageWorks EVA iSCSI ConnectivityQuick Start Instructions for Windows for installation instructions, and the HP StorageWorksEVA iSCSI Connectivity User Guide for configuration information.

• A management server running a supported version of Microsoft Windows (see the HP Storage-Works Enterprise Virtual Array Compatibility Reference).

• If you use the VMware guest operating system, you must have a host running VMware 3.5 orlater and a virtual machine connected to the VMware host running a supported version ofWindows (the guest operating system on the virtual machine). See your operating systemdocumentation for details about setting up a virtual machine. Installing, upgrading, and removingHP Command View EVA on a virtual machine is the same as installing HP Command ViewEVA on a management server (a physical machine).When using the VMware guest operating system, two methods are supported:• Virtualized SCSI Mode: With this method, only the active path to LUN 0 of a single controller

can be made visible to HP Command View EVA on the virtual machine. Virtualized SCSIMode is enabled by default when you install HP Command View EVA 9.3 or later.

• VMDirectPath (PCI pass-through): Supported on HP Command View EVA 9.3 or later. SeeTable 4.0, HP StorageWorks EVA software deployment options, in the HP StorageWorksEnterprise Virtual Array Compatibility Reference for VMDirectPath hardware requirements.To configure VMDirectPath, see the “Configuration Examples and Troubleshooting forVMDirectPath Technical Note,” which is available on the VMware website at:http://www.vmware.com/resources/techresources/10135

• Do not install HP Command View on a virtual disk. Because HP Command View EVA is the solemanagement interface for the EVA, it must be available at all times. Installing HP Command ViewEVA on an EVA virtual disk can create a situation where a single failure could degrade not onlythe array but also the ability to manage the array to determine the problem.

• Install HP Command View EVA only on English and Japanese versions of the supported operatingsystems. This applies to all versions of HP Command View EVA. See the HP StorageWorks EnterpriseVirtual Array Compatibility Reference for a list of supported operating systems.

• Configure the browser settings for any server that will be used to access the HP Command ViewEVA user interface. For more information, see “Configuring browser settings” on page 47.

For information about upgrading from previous versions, see “Upgrading HP Command View EVAsoftware” on page 23.

If you plan to use HP StorageWorks Management Integration Framework (MIF) software, note thefollowing:

• The software is installed automatically when HP Command View EVA is installed.• The software is intended primarily for security administrators.• The software has two interfaces (Configuration and Security), which you can access from HP

Command View EVA, or you can browse to each interface directly.


http://www.vmware.com/resources/techresources/10135

• Accessing or browsing to either interface requires an Adobe Flash Player plug-in on the browser.• You may need to install Management Group digital certificates to access these interfaces.

See the HP StorageWorks Management Integration Framework Administrator Guide for moreinformation.

HP SMI-S EVA

NOTE:If you have layered applications requiring HP SMI-S EVA, you can install the HP SMI-S EVA componenton any server that is either connected to the EVA/SAN or has access to HP Command View EVA viathe Ethernet. You can access the array-based version of HP Command View EVA using the Discoverertool.

Before you install HP SMI-S EVA, note the following:

• HP strongly recommends that you install HP Insight Remote Support software to complete the in-stallation or upgrade of your product. For more information, see “HP Insight Remote Support soft-ware” on page 15.

• You can install HP SMI-S EVA separately; it does not need to be on the same management serveras HP Command View EVA. However, if HP SMI-S EVA is installed on the same server, ensurethat you are logged in to the management server as a local user with local administrative privileges(the user must be a member of the local Administrators group).

• Install SLP, which enables you to receive information about applications that are registered withit. For example, when CIMOM is registered with SLP, you can receive information about CIMOM,such as the CIMOM URL and attributes.

• You can install HP Command View EVA and HP SMI-S EVA on the same server as the HP Storage-Works Command View XP Advanced Edition Software.

Management server typesWhen using server-based management, you can install the software on the following servers:

• General-purpose server—A server that runs customer applications, such as file and print services• Dedicated management server—A Windows host intended solely for HP storage software, such

as HP OpenView Storage Node Manager, HP OpenView Storage Area add-on software modules,or HP StorageWorks EVA array-integrated software

• HP X1000/X3000 Network Storage Systems and Gateways—A server similar to the general-purposeserver, used to manage EVAs in the SAN as well as traditional NAS-based applications

For hardware and software specifications, see the HP StorageWorks Enterprise Virtual ArrayCompatibility Reference.

Preparation12

Setting credentials

NOTE:The information in this section applies only to HP Command View EVA server-based management.For array-based management, there is one admin account and one user account. The default username for the admin account is admin; for the user account, it is user. By default, there is no passwordfor either account. See the web-based operator control panel user guide for information aboutchanging account information.

The existence of groups and users during software installation ensures:

• Authentication of users by login to the underlying operating system• Assignment of predefined privileges to users

NOTE:In this section, unless a reference is made to the HP Storage Users group, user refers to anyone whocan access HP Command View EVA.

Management serverGroups are automatically created during the installation process. Alternatively, you can create themmanually before initiating the software installation. The manual process for creating groups appliesonly if the management server is part of a domain or domain controller. This section describes themanual procedure.

NOTE:In HP Command View EVA 8.0 or later, HP Command View EVA, HP SMI-S EVA, HP CommandView EVAPerf, and HP Replication Solutions Manager use the same groups.

To create groups and users on the management server:

1. You must have administrator privileges.


2. Use the Windows operating system feature to create the following groups:• HP Storage Admins• HP Storage Users

IMPORTANT:To ensure successful authorization of groups, you must create the group names exactly asdescribed in this step. See your Windows documentation for instructions on creating groups andusers.

These groups are created for local authentication only. If the management server is part of adomain or domain controller, as administrator, you can create these groups manually and youcan modify these group names during installation.

These groups have the following default privileges: members of the HP Storage Admins groupcan view and perform all tasks; members of the HP Storage Users group can only view information.

3. Create users and assign them to groups by entering a name and password for each user andassigning each user to a group.

NOTE:Ensure that the User must change password at next logon option is not selected whencreating users.

For information on configuring HP Command View EVA credentials, see Installing Management Groupsecurity certificates in the HP StorageWorks Management Integration Framework Administrator Guide.

Ensuring successful authorizationWindows accounts used for authentication must have the Access this computer from the networkpermission enabled. By default, this permission is granted to Everyone, but some systems have a morerestrictive setting. With these systems, Everyone is removed and permission is enabled forapplication-specific groups; you cannot authenticate with valid credentials.

To ensure successful authentication:

1. Access the Local Security Policy feature on the Windows operating system.

The Local Security Settings window opens.

2. Select Security Settings > Local Policies > User Rights Assignment.

3. Double-click the Access this computer from the network policy in the right content pane.

4. Click Add User or Group.

5. Add the users you have created to this permission. See your operating system documentation forfurther instructions.

Array-based management prerequisitesBefore you install the software on the management module:

• Read the HP Command View EVA release notes for any installation or post-installation requirementsspecific to the latest release.

Preparation14

• Ensure that your environment includes:• An EVA4400• A server, running any operating system, that you can connect to the EVA4400

• Configure the browser settings for any server that will be used to access the HP Command ViewEVA user interface. For more information, see “Configuring browser settings” on page 47.

HP Insight Remote Support softwareHP strongly recommends that you install HP Insight Remote Support software to complete the installationor upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care PackService or HP contractual support agreement. HP Insight Remote Support supplements your monitoring,24x7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic,secure submission of hardware event notifications to HP, which will initiate a fast and accurateresolution, based on your product’s service level. Notifications may be sent to your authorized HPChannel Partner for on-site service, if configured and available in your country. The software isavailable in two variants:

• HP Insight Remote Support Standard: This software supports server and storage devices and isoptimized for environments with 1-50 servers. Ideal for customers who can benefit from proactivenotification, but do not need proactive service delivery and integration with a management platform.

• HP Insight Remote Support Advanced: This software provides comprehensive remote monitoringand proactive service support for nearly all HP servers, storage, network, and SAN environments,plus selected non-HP servers that have a support obligation with HP. It is integrated with HP SystemsInsight Manager. A dedicated server is recommended to host both HP Systems Insight Managerand HP Insight Remote Support Advanced.

Details for both versions are available at: http://www.hp.com/go/insightremotesupport.

To download the software for free, go to Software Depot: http://www.software.hp.com.

Select Insight Remote Support from the menu on the right.


http://www.hp.com/go/insightremotesupport

http://www.software.hp.com

Preparation16

2 HP Command View EVA software suite

This chapter provides information on how to install the HP Command View EVA software suite on themanagement server (server-based management), how to remove it from the management server, andhow to install it on the management module. For information on how to install HP Command ViewEVA with HP Replication Solutions Manager and HP Command View for Tape Libraries, see the latestversion of the HP Command View EVA Release Notes. HP Command View EVA and HP SSSU arealways installed and removed together. HP Command View EVAPerf and HP SMI-S EVA are optionalwhen installing HP Command View EVA.

Installing the software suite on a management serverThe HP Command View EVA software suite installs the following software components:

• HP Command View EVA• HP Command View EVAPerf• HP SSSU• HP SMI-S EVA (includes CXWS CIMOM; together, HP SMIS-EVA and CXWS CIMOM are called

the HP SMI-S EVA Provider)• HP MIF

If you are using server-based management, you can install any combination of these components(typical or custom installation).

IMPORTANT:Do not use Remote Desktop to install or upgrade the HP Command View EVA software suite. HPrecommends that you close all applications on the server before starting the installation.Upgrading HP Command View EVA reboots the system after uninstalling the previous version.You cannot cancel the InstallAnywhere application for HP Command View EVA once installation hasbegun.InstallAnywhere may hang when installed with a firewall in place; if this occurs, install without thefirewall and then restore it.

Typical installationUse the typical installation to install all software components.

NOTE:If you are installing HP SMI-S EVA, ensure that you have met the prerequisites listed in “HP SMI-SEVA” on page 12.


1. Insert the software CD in the drive.

2. Copy the software from the CD.

3. To verify that the software is from Hewlett-Packard and digitally signed, right-click the executableand click Properties. If you see the Digital Signatures tab, the software is from Hewlett-Packard.To further check the software origin, select Details.

4. Double-click HP StorageWorks Command View EVA Software Suite.exe to start theinstallation.

The InstallAnywhere StorageWorks Command View EVA window opens.

5. Select the preferred language from the drop-down menu (English or Japanese) and click OK. TheIntroduction window opens.

NOTE:On an English Windows system, the drop-down menu contains only English; on a JapaneseWindows system, the drop-down menu contains both English and Japanese.

6. Click Next.

The License Agreement window opens.

7. Read and accept the terms of the license agreement.

8. Click Next.

The Choose Install Set window opens.

Command View Enterprise Virtual Array, Enterprise Virtual Array Performance Monitor, andSMI-S CIMOM are selected by default.

9. Click Next.

The Security Groups Configuration window opens with Use local security groups selected bydefault. Select Use domain security groups.

10. Click Next. The following options are displayed:• If you are installing HP SMI-S EVA, the installer checks for default ports 5988 and 5989 (ports

used to start the CIMOM service). If the default ports are not available, the following messageis displayed:5988 and 5989 ports are not available

You are prompted to enter two available port numbers (in the range 60000 and 65536) tocontinue with the installation.

• If you are installing the HP Command View EVA software suite, the installer checks to see ifthe firewall is enabled on the server. If the firewall is enabled, the following message is dis-played:Setup has detected that windows firewall is enabled on the system

You are prompted to configure port 2372 for HP Command View EVA with the firewall. Ifyou enable HP Command View EVA with port 2372, the installer configures it on the firewall.

The pre-installation summary window opens.

HP Command View EVA software suite18

11. In the Pre-Installation Summary display, verify that your system has sufficient available disk spacefor the installation. If not, click Cancel. Otherwise, click Install.

NOTE:The required disk space displayed in the Pre-Installation Summary dialog shows the size of thefiles that the installer will load. The size displayed in Add or Remove Programs is determined byWindows.

12. The installation summary window opens. Click Finish.

The software components are installed in the directory <system_drive>:\Program Files\Hewlett-Packard.

NOTE:After installing HP Command View EVA, you can modify the host name without reinstalling HPCommand View EVA or any related components.

Custom installation

NOTE:HP SMI-S EVA can be installed independently of HP Command View EVA or HP Command ViewEVAPerf. However, if HP Command View EVAPerf is not installed, performance data will not beavailable through HP SMI-S EVA. If you choose to install HP SMI-S EVA separately, and install HPCommand View EVA at a later date, you must add the HP Command View EVA IP address (localhost)using the Discoverer tool. See “Configuring HP SMI-S EVA to discover HP Command View EVAarrays” on page 34 for more information.

Use the custom installation to select and install components.


2. Copy the software from the CD.

3. To verify that the software is from Hewlett-Packard and digitally signed, right-click the executableand click Properties. If you see the Digital Signatures tab, the software is from Hewlett-Packard.To further check the software origin, select Details.






6. Click Next.



Click Next.

8. The Choose Install Set window opens.

Click Next.

9. Select the install folder.

For HP Command View EVA, HP Command View EVAPerf, and HP SMI-S EVA, you can customizethe install folder on a general-purpose server.

NOTE:Do not use spaces or special characters in the install path for HP SMI-S EVA.

Click Next.

10. Configure security groups. (See “Setting credentials” on page 13.)

Click Next.

11. The following options are displayed:

• If you are installing HP SMI-S EVA, the installer checks for default ports 5988 and 5989 (portsthat are used to start the CIMOM service). If the default ports are not available, the followingmessage is displayed:5988 and 5989 ports are not available

You are prompted to enter two available port numbers (in the range 60000 and 65536) tocontinue with the installation.

• If you are installing the full HP Command View EVA software suite, the installer checks to seeif the firewall is enabled on the server. If the firewall is enabled, the following message isdisplayed:Setup has detected that windows firewall is enabled on the system

You are prompted with the option to configure port 2372 for HP Command View EVA withthe firewall. If you enable HP Command View EVA with port 2372, the installer configuresit on the firewall.

The installation summary window opens.

12. Verify the installation summary. Click Install.

NOTE:The Required Disk Space displayed in the Pre-Install Summary Dialog shows the size of the filesthat the installer will load. The size displayed in Add or Remove Programs is determined byWindows.

13. The installation summary window opens. Click Finish.


Verifying the installation on the management serverTo verify that the software was installed successfully:

1. Ensure that:• The software icons for HP Command View EVA and HP SSSU appear on the desktop.

An icon for HP Command View EVAPerf appears if selected for installation.• The software is available from the Start menu (for example, Start > Programs > HP Command

View EVA).

2. Start the software. (See “Completing the array configuration” on page 51 for more information.)

3. Verify the display of storage system resources in the interface. In the navigation pane, clickHardware and verify the following:• New, uninitialized arrays appear as uninitialized storage systems.• Previously initialized arrays appear with their names and status. (Select each storage array

to view its Properties page.)• Previously initialized disk groups, hosts, virtual disks, and other resources appear in the nav-

igation pane.

If information is not displayed properly, see “Configuring browser settings” on page 47.

NOTE:If other installed products are present in the directory where HP Command View EVA is installed,Windows Add or Remove Programs may display the size of the software suite as larger than itsoriginal value. This is normal.

Installing the software suite on the management moduleIf you are an EVA4400 customer and want to use array-based management, you can install HPCommand View EVA on the management module as follows:

1. Connect a server with a CD drive to the management module port on the controller enclosure(1, Figure 1 on page 21).

Figure 1 Management module.

2. Insert the installation CD in the drive.


3. Open a browser and navigate to the WOCP:

https://HP EVA storage system IP address: 2373

NOTE:If you are currently running HP Command View 8.x.x or earlier (and management modulefirmware earlier than 0001.1000), use port 2372.

The WOCP login window opens.

4. Log in as an HP EVA administrator. The default login information is admin for the user nameand no password; or, use the modified user name and password you assigned in the WOCP.

The WOCP GUI opens.

5. In the navigation pane, select Update management module firmware.

The Update Management Module Firmware window opens.

6. Click Browse and navigate to the installation CD.

7. Select the ABM.pkg file and click Next step.

8. Follow the online instructions and click Finish.

A confirmation window opens.

9. Click OK.

The Management Module Restart in Progress window opens and the image files are loaded.Upon completion, the WOCP login window opens. This step can take several minutes.

IMPORTANT:The management module will restart upon completion of this update. Allow up to 15 minutes tore-establish a browser connection. Do not reseat, restart, or reset the management module duringthis interval if you are unable to reconnect from your browser.

Verifying the installation on the management moduleTo verify that the software was installed successfully:

1. Open a browser and navigate to HP Command View EVA:

https://EVA storage system IP address:2372

2. Log in using the same login credentials that you use for the WOCP login.

3. Verify that the correct local time is set:

a. On the Initialized Storage System Properties window, select System Options.

b. Select Set time options.

c. Verify that the time displayed in the Current system time box is correct. If it is incorrect, enterthe correct time and save your changes.


Creating users on Windows

NOTE:This section applies only to server-based management.

After installing HP Command View EVA, a Windows user with administrator privileges must createaccounts for other Windows users and assign them to one of the following groups:• HP Storage Admins—Members have view and manage capabilities for HP Command View EVA

and HP SMI-S EVA.• HP Storage Users—Members have view capability only for HP Command View EVA and HP SMI-

S EVA.

These groups are created when you install HP Command View EVA. See your Windows documentationfor more information on Windows user groups.

Upgrading HP Command View EVA softwareFor details about supported upgrade paths, see Table 2.1, HP Command View EVA upgrade support,in the HP StorageWorks Enterprise Virtual Array Compatibility Reference.

IMPORTANT:HP recommends that you close all applications before starting the HP Command View EVA upgrade.The server reboots during the upgrade.

For unsupported upgrade paths, the previous version must be removed first. After removing the previousversion, the following error message may appear when installing the latest version of HP CommandView EVA:

A previous Master Installer version has been detected on the system.Uninstall the previous version and retry the installation.

If this message is displayed, do the following:

1. Go to the directory Program Files\Common Files\InstallShield\Universal.

2. Locate any directories named HP_MasterInstallerXX and delete them.

There may be a directory for each previous version of HP Command View EVA that was installedon the system.

3. Continue with the HP Command View EVA installation.

For supported upgrade paths, you do not have to remove the earlier version before upgrading to thelatest version of HP Command View EVA. During the upgrade, the following message is displayed:

IMPORTANT:The installer has detected an earlier version of HP Command View EVA.The following actions will be performed during upgrade:- The earlier version will be removed.- The system will be rebooted.- The HP Command View EVA installation will be initiated after reboot.


Note:Back up your existing Command View EVA configuration files and close allopen applications before proceeding with the upgrade process.

Choose from one of the following options:• Select OK to continue with upgrade.• Select Cancel to Exit the installation

The HP Command View EVA installer requires a reboot.Close all other applications and click OK.

To continue with the upgrade, ensure that all other applications are closed, and then click OK.

All software components that were installed with the earlier version are upgraded to the latest version.

If limited software components were installed with the earlier version, select the additional softwarecomponents when prompted during the upgrade.

Backup file locationsTable 1 on page 24 lists the locations of the HP Command View EVA backup files.

NOTE:During the upgrade, HP SMI-S CIMOM and EVA Provider files are restored from the directory<SMIS_INSTALL_DIR>\SMIS_<Installed version>\_bkp_<SYS_DATE_TIME> to thedirectory <SMIS_INSTALL_dir>.

Table 1 Backup file locations

LocationFiles

CVEVA_<Installed Version>\_bkp_<SYS_DATE_TIME>\HP Command View EVA andEVAPerf performance historybackup

<SMIS_INSTALL_DIR>\SMIS_<Installed version>\_bkp_<SYS_DATE_TIME>\SMI-S\CXWSCimom

HP SMI-S EVA backup andrestore configuration files:cxlog4j.properties

cxws.properties

<SMIS_INSTALL_DIR>\SMIS_<Installed version>\_bkp_<SYS_DATE_TIME>\SMI-S\EVAProvider

EVA Provider files:evaProvider.properties

indication.cfg

LifeCycleIndication.cfg

log4j.properties


Removing the software suite

NOTE:This procedure applies to server-based management only. You cannot remove HP Command ViewEVA from the management module.HP Command View EVAPerf performance data is retained in the performance_history folderwhen you remove the software suite. See “Retaining HP Command View EVAPerf performancedata” on page 25 for more information.If you are removing HP Command View EVA from one drive and installing it on another drive, afteryou remove it, HP recommends that you reboot the server to clear services that may still be running.

To remove the software suite:

1. Select HP StorageWorks Command View EVA software suite in Add or Remove Programs, andthen click Remove.

The InstallAnywhere window opens.

2. Click Next.

The Uninstall Options window opens.

3. Select Complete Uninstall, which removes all installed components from the server.

4. Click Uninstall.

When removal is complete, the summary information window opens.

5. Click Finish.

6. After removing HP Command View EVA, reboot the server.

Retaining HP Command View EVAPerf performance dataWhen running HP Command View EVA 9.0 or later (including HP Command View EVAPerf), theperformance history of HP Command View EVAPerf is retained by default, when you remove thesoftware. The performance history is available at:

<install_dir>\CVEVAxx_bkp_<date_time>\EVA Performance Monitor\performance_history

If you are running HP Command View EVA 8.x or earlier (including HP Command View EVAPerf)and the performance history folder contains any files or folders, you are prompted to retain theperformance history. Select one of the following options:• Click yes to retain the performance history.• Click no to remove the performance history folder.

If you choose to keep the performance history, the following message is displayed when softwareremoval is complete:

Unable to remove directory: <install_dir>\EVA Performance Monitor.


Removing individual components

NOTE:This procedure applies only to server-based management.

To remove individual components:

1. Select HP StorageWorks Command View EVA software suite in Add or Remove Programs, andthen click Remove.


2. Click Next.

The Uninstall Options window opens.

3. Select Uninstall Specific Feature.

4. Select the components to be removed and click Uninstall.


5. Click Finish.

Downgrading HP Command View EVATo downgrade to an earlier version of HP Command View EVA:

1. Remove the current version of HP Command View EVA from the management server.

2. Install the applicable earlier version of the software.

See the HP StorageWorks Enterprise Virtual Array Compatibility Reference for supported downgradepaths.


3 HP Command View EVAPerf

This chapter applies primarily to server-based management. HP Command View EVAPerf is not directlyavailable with array-based management. However, to enable performance monitoring with array-basedmanagement, you can install HP Command View EVAPerf on a host or server with a Fibre Channelconnection to the array. For more information about using HP Command View EVAPerf, see the HPStorageWorks Command View EVA User Guide.

Installing HP Command View EVAPerfTo install HP Command View EVAPerf:






4. Click Next.



6. Click Next.

7. Do one of the following:• To install both the client and the server, select Enterprise Virtual Array Performance Monitor

and click Next.• To install the server only, select Server and deselect Client. Click Next.• To install only the client, select Client and deselect Server. Click Next.

CAUTION:If you install both the Enterprise Virtual Array Performance Monitor client and server, youcannot remove either the client or the server individually.


8. Select the install folder and click Next. For HP Command View EVAPerf, you can customize theinstall location on a general-purpose server.

The Security Groups Configuration window opens.

9. Click Next.

The Pre-Installation Summary window opens.

10. Click Install.

The installation begins. When installation is complete, the Install Complete window opens.

11. Click Done to exit.

12. To verify that the software was installed successfully, confirm that the software icon for HP

Command View EVAPerf appears on the desktop.

HP Command View EVAPerf28

4 HP Storage System Scripting Utility

HP SSSU is installed automatically with HP Command View EVA on the management server(server-based management). You can also install the utility on a host with network access to HPCommand View EVA (array-based management).

Installing HP SSSU on a hostTo install the utility on a host:

1. Insert the HP SSSU CD in the drive on the host.

NOTE:Use the following command to mount the CD on an HP OpenVMS host:$ mount/media_format=cdrom/undefined_FAT=fixed:none:8192/over=id <HOSTNAME>$DQA0:

For example:$ mount/media_format=cdrom/undefined_FAT=fixed:none:8192/over=id IA641$DQA0:


2. Select the executable for the applicable operating system (Table 2 on page 30).

Table 2 CD executables directory structure and filenames

Executable filenamesSubdirectoryDirectory

SSSU_VMS_ALPHA.EXEVMS

SSSU

SSSU_VMS_IA64.EXE

sssu_hpux_ia64hp_ux

sssu_hpux_parisc

sssu_tru64tru64

sssu_aixibm_aix

sssu_linux_ia64

linux sssu_linux_x64

sssu_linux_x86

sssu_win_amd64.exe

windows sssu_win_ia64.exe

sssu_win_x86.exe

sssu_sunossun_os

evainfo_HPUX_11_11_PARISC1

hp_ux

EVAInfo

evainfo_HPUX_11_31_IA64

evainfo_HPUX_11_31_PARISC

evainfo_LINUX64_ITANIUM2

linuxevainfo_LINUX_AMD643

evainfo_LINUX_INTEL324

evainfo_RHEL5LINUX_AMD645

1Also works on version 11.23.2Works on 64–bit versions of SUSE 10, RHEL 4, and RHEL 5.3Works on 64–bit AMD versions of SUSE 10 and RHEL 4.4Works on 32–bit versions of SUSE 10, RHEL 4 and RHEL 5.5Works on 64–bit AMD versions of RHEL 5.

3. Follow the instructions online to complete the installation.

Verifying the installationTo verify that the HP SSSU software was installed correctly, verify that the software icon appearson the desktop.

HP Storage System Scripting Utility30

NOTE:If you installed the software on a client server, the software icon will not be visible.

Using HP SSSU on WindowsHP SSSU requires VC redistributable packages on Windows. See the HP Storage System ScriptingUtility section in the latest HP Command View EVA Release Notes for links to the current versions ofthe packages.


HP Storage System Scripting Utility32

5 HP SMI-S EVA

This chapter describes how to configure HP SMI-S EVA after installation of the HP Command ViewEVA software suite.

NOTE:If you have layered applications requiring HP SMI-S EVA, you can install the HP SMI-S EVA componenton any server that is either connected to the EVA/SAN or has access to HP Command View EVA viathe Ethernet. You can access the array-based version of HP Command View EVA using the Discoverertool. See “Configuring HP SMI-S EVA to discover HP Command View EVA arrays” on page 34 formore information.

Configuring HP SMI-S EVA after installationBy default, the -Xmx value in the CxwsCimomService.cfg file is set to 1024m, but this may notalways be the correct value.

To determine the correct value for -Xmx, perform the following procedure immediately after installingthe software suite.

CAUTION:HP recommends that you exercise caution when modifying these parameters.

To adjust memory usage or other JVM options:

1. Check the default parameters in the CxwsCimomService.cfg file. This file contains the Javaoptions (in the JAVA_OPTIONS section) used by CIMOM and is located at:<install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\config\CxwsCimomService.cfg

The default parameters in the CxwsCimomService.cfg file are:• -Xms128m (Minimum Heap Memory Usage in mb)• -Xmx1024m (Maximum Heap Memory Usage in mb)

2. On the command line, enter <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\jre\bin\java -Xmx1024m -version. If the Java version number isreturned, the default value of 1024m for -Xmx is correct. If the Java version number is not returned,retry the command using lower values until the Java version number is returned.

3. Add the value that returned the Java version number as the -Xmx value in the CxwsCimomSer-vice.cfg file located in the directory <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\.

4. After changing the CxwsCimomService.cfg file, restart the HP StorageWorks CIM ObjectManager service.


5. Verify that the following files are available:• <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\

lib\hpEVA.jar

• <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\lib\SALEva.jar

• <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\lib\SALCommon.jar

• <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\lib-native\WindowsAuthenticator.dll

• <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\lib-native\WindowsEventLoggingUtil.dll

• <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\lib-native\Indication.dll

• <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin\ccbgn.cfg

• <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\jre\bin\ccbgn.cfg

Configuring HP SMI-S EVA to discover HP Command ViewEVA arrays

HP SMI-S EVA includes a Java-based CLI Discoverer tool that enables discovery of arrays managedby both the array-based and server-based management implementations of HP Command View EVA.

Use the Discoverer tool to:• Add or remove an array-based or server-based IP address to HP SMI-S EVA.• Perform a custom installation of HP SMI-S EVA only. If you plan to install HP Command View EVA

later, you must still add a localhost address to complete the HP SMI-S EVA installation.• View existing array-based or server-based IP addresses from HP SMI-S EVA.

The Discoverer tool lets you perform these tasks in both interactive and noninteractive modes. See“Using Discoverer modes” on page 35 for more information.

Importing Single Sign-on trust certificates with the Discoverer toolTo import a Single Sign-on certificate with the Discoverer tool:1. Enter the management server credentials.2. Enter the management server IP address.

The Single Sign-on trust certificate is automatically imported after the management server IP addressis added to the Discoverer tool.

If HP SMI-S EVA cannot connect to the management server IP address, the Discoverer tool adds theIP address to HP SMI-S EVA and the following warning message appears:

WARNING: IP is added into SMIS successfully but SSO certificate import to CV has failed.

Please import the certificate manually.

If this message appears, import the Single Sign-on trust certificate manually to ensure that HP SMI-SEVA and HP Command View EVA can communicate.

HP SMI-S EVA34

Manually importing a Single Sign-on Trust CertificateTo manually import a Single Sign-on Trust Certificate:1. Launch HP Command View EVA from the server on which HP SMI-S EVA is installed.2. Navigate to Server Options > Other application trust relationships.3. Locate the Single Sign-on Trust Certificate in the following directory:

<install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\config\HPSMISSSO.cert

HP SMI-S EVA caching and performanceDue to the time required for initial cache building, applications using HP SMI-S EVA do not haveimmediate access to EVA configuration details after the management server IP address is added tothe Discoverer tool. Data-completion time depends on the number of arrays and objects beingdiscovered. Use the GetArrayRefreshStatus tool included with HP SMI-S EVA to retrieve thestatus of cache building. Due to initial cache-building time, frequently adding or removing the IPaddress is not recommended. See “Using the GetArrayRefreshStatus tool” on page 44 for moreinformation.

IMPORTANT:• The Discoverer tool and the HP SMI-S EVA server do not recognize IP addresses that cannot be

reached on the network.• When an IP address is added to HP SMI-S EVA, HP SMI-S EVA will try to connect to HP Command

View EVA. If the IP address cannot be reached or if HP SMI-S EVA cannot find a managementserver to communicate with, HP SMI-S EVA will try to connect to the IP address three times every30 minutes.

• Adding unreachable or invalid IP addresses to the Discoverer tool has a negative performanceimpact on HP SMI-S EVA.

Using the Discoverer toolThe Discoverer tool has both interactive and non-interactive modes and is located in the followingdirectory:

<install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\bin.

Using the Discoverer tool in interactive mode.1. To start the Discoverer tool, execute discoverer.bat.2. Enter the HP SMI-S EVA server details in the following format:

http://IP_address:SMIS_HTTP_port_number

For example, to have the Discoverer tool connect to HP SMI-S EVA running on local host port5988, enter the IP address, the local host port number and click Enter as follows:http://15.154.59.192:5988

3. Enter your HP SMI-S EVA user name and password.


NOTE:The password is masked, so nothing is displayed.

Once connected to HP SMI-S EVA, the following options are displayed:

1. Add a CV IP:2. Remove a CV IP:3. Get the list of CV IPs:0. Exit

In the following example, the user chose option 1. Add a CV IP and responded to the followingprompts:

Please enter your choice :1

Enter the IP address of CommandView :

Enter the CommandView username :

Enter the CommandView password :

Operation in progress....Please wait....

Operation successful!!

Using the Discoverer tool in noninteractive modeUse the following syntax when using the Discoverer tool in noninteractive mode:

Usage: -h <hostname_url_or_IP_address> -u username -p password [-a ipaddress-cvusername <cvusername> -cvpassword <cvpassword> [-r ipaddress] [-l]

Command examples:• To add an IP address:

Discoverer -h http://15.154.59.192:5988 -u elastigirl -p gemini10 -a15.154.59.192:5988 -cvusername pacman -cvpassword noway

• To remove an IP address:Discoverer -h http://15.154.59.192:5988 -u elastigirl -p gemini10 -r15.154.59.192

• To list the IP addresses:Discoverer -h http://15.154.59.192:5988 -u elastigirl -p gemini10 –l

Managing users in HP SMI-S EVABy default, all HP Command View EVA users are HP SMI-S EVA users. See “Creating users onWindows” on page 23 for more information.

CIM client connection to the management serverIf you are using SSL mode, the SSL certificate on the management server must be made available onthe HP SMI-S EVA client to establish a CIM connection with the management server. This is required

HP SMI-S EVA36

only if your client application requires a secure connection over SSL and does not use a trust-allcertificate manager.

This certificate is available in client.pem and is converted as a trust file with the namehpSMIS.trust. All certificates are located in the following directory:

<install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom

NOTE:Use the following procedure only if your client application requires a secure connection over SSL anddoes not use a trust-all certificate manager. By default, HP Storage Essentials and HP Systems InsightManager use a trust-all certificate manager, but you can configure them to authenticate each connectionagainst certificates in their truststore.

For Java-based clients:

1. Copy the hpSMIS.trust file located in <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\ to the CIM client machine.

2. On the CIM client machine, specify the following options to connect to the HP SMI-S EVA serverusing SSL mode:

java -Djavax.net.ssl.trustStoreType=jks -Djavax.net.ssl.trustStore=hpSMIS.trust

3. Change the classpath variable to include the directory for the hpSMIS.trust file.

The non-Java-based clients must use client.pem to connect to the management server.

Importing the HP SIM SSL certificate for indication deliveryTo deliver indications to an HP SIM central management server that is configured for indication deliveryin CIMOM:

1. Copy the certificate from the HP SIM central management server to the system where the CIMOMis installed.

2. From a command window, navigate to the directory <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin.

3. Run the following script: importSIMCert.bat.Use the following syntax: prompt> importSIMCert.bat -cert SIM_CMS_certific-ate_name_with_path> [-alias <key_alias>]

NOTE:The value of <key_alias> must be different for each certificate imported into the keystore.

Configuring CIM indicationsFor CIM, you can configure lifecycle and alert indications.


Lifecycle indicationYou can modify the LifeCycleIndication.cfg file to configure lifecycle indicators. The file islocated in the directory <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\config. Table 3 on page 38 describes the lifecycle configurable properties.

Table 3 Configurable properties in LifeCycleIndication.cfg

DescriptionDefaultvalue

Property

Disables the life cycle indication.To enable, set the value to TRUE.FALSE

LifeCycleIndication.En-able

Enables the life cycle indication for the virtual disk.To disable, set the value to TRUE.FALSE

LifeCycleIndication.Dis-able.Vdisk

Enables the life cycle indication for the array.To disable, set the value to TRUE.FALSE

LifeCycleIndication.Dis-able.Array

Enables the life cycle indication for the FC_port.To disable, set the value to TRUE.FALSE

LifeCycleIndication.Dis-able.FCport

Provider polls periodically to generate the life cycle indication.This interval is measured in minutes.10

LifeCycleIndica-tion.PollingInterval

For example, the following line in LifeCycleIndication.cfg enables lifecycle indicators forstorage volumes:

LifeCycleIndication.Disable.Vdisk=FALSE

HP SMI-S EVA supports lifecycle indications for the following array elements:• Vdisk—Modeled as CIM_StorageVolume. Supports lifecycle indications for creating, modifying,

and deleting instances.• Array—Modeled as CIM_ComputerSystem. Supports lifecycle indications for instance modification.• FCPort—Modeled as CIM_FCPort. Supports lifecycle indications for instance modification.

To customize the lifecycle indication

Supports customizing the lifecycle indication features using the configuration file.

To enable or disable lifecycle indication

By default, lifecycle indication is disabled by setting LifeCycleIndication to FALSE. To enablelife cycle indication, set its value to TRUE.

To enable or disable lifecycle indication for Vdisk, Array, or FCPort

Lifecycle indication is enabled by default for the supported elements. To disable life cycle indication,set its value to FALSE:

• LifeCycleIndication.Disable.Vdisk=FALSE

• LifeCycleIndication.Disable.Array=FALSE

• LifeCycleIndication.Disable.FCport=FALSE

To configure the Polling Interval

HP SMI-S EVA38

Polling is done in 10-minute intervals by default. To change the interval, set the value in minutes forLifeCycleIndication.PollingInterval.

Alert indication

NOTE:Alert indications are not supported for array-based management.

Use the file Indication.cfg to configure alert indications. This file is located at:

<install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\config.

Table 4 on page 39 describes the configurable properties in Indication.cfg.

Table 4 Configurable properties in Indication.cfg

DescriptionDefault valueProperty

Set to 0 for ERROR-level logging; set to 1 for INFO-level logging; setto 2 for DEBUG-level logging.1LogLevel

Maximum size of theIndication.log file, in KB.250LogFileSize

Controls the source IP address of the SNMP trap. Use the comma (,) toset more than one IP address. If this property value is blank, SNMPtraps are accepted from any IP address.

SnmpAgtIps

For example, the following line in the file Indication.cfg produces debug logs:

LogLevel=2

Other configuration and usage informationThis section contains additional information about configuring and using HP SMI-S EVA.

Configuring HP SMI-S EVA to generate alerts using HP Insight Remote SupportAfter installing HP Insight Remote Support, you must configure HP SMI-S EVA to generate alerts. Usethe desta tool to add the host to the HP Insight Remote Support SNMP list; then run the commandsdesta SNMP off and desta SNMP on.

You must configure HP SMI-S EVA to generate alerts using HP Insight Remote Support if either of thefollowing situations occurs:

• You install HP Insight Remote Support and the HP Command View EVA software suite on the samemanagement server for the first time.

• You observe that events are listed in the HP Insight Remote Support user interface, but alert indic-ations are not received through the HP SMI-S EVA client.

To configure HP SMI-S EVA to generate alerts using HP Insight Remote Support:

1. Open a command window (C:\) on the management server.

2. Change to the directory where HP Insight Remote Support is installed. (Typically, the directory is<install_drive>:\Program Files\Hewlett-Packard\svctools\common\bin.)


3. Enter the following commands at the system prompts:

<install_drive>:\Program Files\Hewlett-Packard\svctools\common\bin> desta snmp offDo you really want to turn off SNMP service trap notification [Yes]: yes

SNMP Service Trap notification is now disabled.

4. Enter the following commands at the system prompts:

<install_drive>:\Program Files\Hewlett-Packard\svctools\common\bin> desta snmp on Which host(s) should receive service traps for logged calls(comma-separated)[127.0.0.1]: 127.0.0.1Which Trap type to use(Enter 2 or 3) [null]: 3

SNMP Service Trap notification is now enabled.

SMI-S supports both type 2 and 3 traps. The desta snmp command enables or disables supportnotification to management applications. All HP Insight Remote Support clients (such as HP SystemsInsight Manager and HP OpenView Operations) using SNMP notification from HP Insight RemoteSupport will be affected momentarily when you execute the desta snmp off command. HP InsightRemote Support clients using other notification mechanisms (such as SMTP) will not be affected. Formore information on notification mechanisms that will not be affected, see your HP Insight RemoteSupport documentation.

Configuring HP SMI-S EVA logging using the dynamic log-level setting toolThe dynamic log-level setting tool enables you to change the log levels of both the CIMOM and HPSMI-S EVA Provider without restarting the service.

NOTE:• The log levels are ALL, DEBUG, ERROR, INFO, WARN, OFF.• The log levels are case sensitive. Specify the desired log level using only uppercase characters.• After you change the log level, it may take a few minutes for the changes to take effect.

To change the log level:1. Open a command prompt window (C:\).2. Set the path to the specified directory, as shown in the following example:

<install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin

3. Enter the Set_LogLevel command, as shown in the following example:cscript Set_LogLevel.vbs <loglevel>

After you enter the CIMOM and HP SMI-S EVA Provider Set_LogLevel command, the log levelis set to the desired log level. A message similar to the following is displayed:Log Level Set to: log level

For example: if you enter the following:C:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin>cscriptSet_Log-Level.vbs ALL

the following output is displayed:Set_LogLevel.vbs ALL

HP SMI-S EVA40

Installer log filesThe following logs are available in the directory in which HP SMI-S EVA is installed:

• HP_StorageWorks_SMI-S_EVA_InstallLog.log

• HP_StorageWorks_SMI-S_CIMOM_InstallLog.log

Using the CollectLogs toolThe CollectLogs tool enables you to archive all log and configuration files required for debugging toa temporary folder you specify.

To archive the files:1. Open a command prompt window (C:\).2. Set the path to the specified directory, as shown in the following example:


3. Enter the cscript CollectLogs command, as shown in the following example:cscript CollectLogs.vbs

After you enter the CIMOM and HP SMI-S EVA Provider CollectLogs command, a messagesimilar to the following is displayed:Information collected successfully Location: C:\Program Files\Hewlett-Packard\SMI-S\Zip_Folder_Name

For example, if you enter the following:C:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin>cscript Collect-Logs.vbs

The following: output is displayed:Information collected successfully Location: C:\Program Files\Hewlett-Packard\SMI-S\support_ d200896_t105335.zip

Ensuring successful restart of CIMOMTo verify that the CIMOM service has restarted successfully:

1. Open the cxws.log file, which is in the the directory <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\logs. For example, in the cxlog4j.propertiesfile, if the log level is set to INFO, then the log file contains the following information:

StartCXWS] HTTP service startedmain[071127 17:32:58

StartCXWS] AliveThread is started and is runningmain[071127 17:32:58

StartCXWS] Cimom Service is startedmain[071127 17:32:58

StartCXWS] ProviderLoader is startedmain[071127 17:32:58

2. Verify that the timestamps are from the latest restart. If yes, then CIMOM has restarted successfully.

Other CIMOM server configurable propertiesTable 5 on page 42 describes CIMOM properties that can be configured in the following file:


<install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\config\cxws.properties

Table 5 CIMOM server configurable properties

DescriptionValueProperty

Enables CIMOM to handle HTTP requests.TRUEenableHttp

Disables CIMOM from handling HTTP requests.FALSE

Enables CIMOM to handle HTTPS requests.TRUEenableHttps

Disables CIMOM from handling HTTPS requests.FALSE

Port at which CIMOM listens for HTTP requests;default is 5988.5988cxws.https.port

Port at which CIMOM listens for HTTPS requests;default is 5989.5989cxws.https.port

Time interval (in seconds) at which CIMOM tries tore-register for SLP.360cxws.slpRegistrationLifetime

Other EVA Provider configurable propertiesTable 6 on page 42 describes the EVA Provider properties that can be configured in the followingfile:

<install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\evaProvider.properties

Table 6 EVA Provider configurable properties


Interval (in seconds) at which the cache is refreshed.1800refreshPeriod

Interval (in seconds) at which the state of the arraysis refreshed.120discoveryPeriod

Specifies that online disks will be used to create astorage pool.online

provider.eva.provision-ing.pool.diskType Specifies that nearline disks will be used to create a

storage pool.nearon-line

No disk failure protection while creating a storagepool (default).none

provider.eva.provision-ing.pool.diskFailureProtection Single protection level while creating a storage pool.single

Double protection level while creating a storage pool.double

Threshold percentage for occupancy alarm; defaultis 90.90

provider.eva.provision-ing.pool.occupanyAlarmLevel

No disk failure protection while creating a storagepool with tub drives (default).noneprovider.eva.provisioning.tub-

pool.diskFailureProtection

HP SMI-S EVA42


Single protection level while creating a storage poolwith tub drives.single

Double protection level while creating a storage poolwith tub drives.double

Threshold percentage for occupancy alarm for poolswith tub drives; default is 90.90

provider.eva.provisioning.tub-pool.occupanyAlarmLevel

Set this property to 0 if Allocated Pool is not required.1provider.eva.allocatedPoolReq

Set this property to 1 if volumes will be created syn-chronously.0

provider.eva.syncVolumeCre-ation

Set this property to 0 to disable validation for minim-um pool size during pool creation.1

provider.eva.validateMinPoolS-ize

Set this property to 1 if the SpaceConsumed para-meter in the StoragePool field is calculated as asum of the individual virtual disks (StorageVolume)comprising the pool. By default, SpaceConsumedis allocated from the usedstoragespacegb, asreturned by HP Command View EVA.

0provider.eva.calculateUsed-PoolSizeFromVDisks

Set this property to 6 to enable maximum loggingfor the SAL component of the HP SMI-S EVA Provider.3

provider.sal.MaxSupportedLog-Level

The HP SMI-S EVA Provider considers that the RAIDlevel is sent by the client application.0

provider.eva.defaultRaid By default, HP SMI-S EVA Provider uses the RAIDlevel of the source virtual disk or existing snapshotwhen creating snapshots.

1

Restarting the CIMOM serviceThe CIMOM service restarts automatically after a failure. No manual configuration is required forrestarts after a successful installation.

Additional tool informationThis section contains additional tool information.

Using the CLIRefresh toolThis tool provides a CLI interface to update cache data. Any operation performed on EVAs outsideHP SMI-S EVA may not be reflected in the cache data until the next refresh. Use this tool to triggerthe refresh immediately.


NOTE:• If you make changes to any objects used between two storage systems (for example, changes in

DR groups), you must refresh each storage system.• The time required for a cache update depends on the array's size.

To update cache data:

1. Open a command prompt window (C:\).2. Set the path to the specified directory, as shown in the following example:


3. Execute the CLIRefreshTool.bat command script.Enter the host IP, user name, and password, and select the array when prompted. An examplefollows:

C:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin> CLIRefreshTool.batEnter the internet address of the host in the format- http://HOSTNAME:http://localhostEnter the username: UserNameEnter the password: passwordNameSpace:/root/eva/

NOTE:The password is not masked.

Sample output follows:

SELECT A STORAGE SYSTEM

(1)---> DEXL_FDB0(2)---> LE2–2110(3)---> LE4–7F10(2)---> XL–B340

(0)---> EXITEnter your choice:1Choice entered:1Refreshing:DEXL_FDB0Refresh of the Storage System: DEXL_FDB0 startedRefresh of the Storage System: DEXL_FDB0 is complete

Using the GetArrayRefreshStatus toolUse the GetArrayRefreshStatus tool to obtain the following values:• Cache initialization state• Cache refresh status• Cache refresh completion percent

HP SMI-S EVA44

NOTE:The HPEVA_ArrayRefreshStatus class uses only EVAs that are in a good state when calculatingrefresh percentages.

To obtain the values using GetArrayRefreshStatus:1. Open a command prompt window (C:\).2. Set the path to the specified directory, as shown in the following example:


3. Execute the following command:C:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin> GetArrayRefresh-Status.bat <SMI-S_username> <SMI-S_password>

The result is:

C:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin>GetArrayRefreshStatus.bat username password

This tool can be used to know cache refresh status of EVA Provider.This queries the HPEVA_ArrayRefreshStatus class of EVA provider to get the details.HPEVA_ArrayRefreshStatus considers only the EVAs that are in Good state for'Refresh Percentage calculation'.

Following Table Gives the value Map for the RefreshStatus used inHPEVA_ArrayRefreshStatus Provider

================================================================RefreshStatus Values map (Value - Description)================================================================

0 - Initial Refresh In Progress1 - Initial Refresh Completed, Cache upgrade in progress2 - Initial Refresh Completed3 - SAL Cache state is idle, no update is in progress4 - EVA STATE UNMANAGED5 - EVA STATE NOT GOOD

==============START OF HPEVA_ArrayRefreshStatus INSTANCES========

// enumerating "\\root\\eva:HPEVA_ArrayRefreshStatus"// 4380 bytesinstance of HPEVA_ArrayRefreshStatus as $hpeva_arrayrefreshstatus0{Provider = "ArrayRefreshStatus Provider"; // keySystemWWN = { "50001FE1500980F0", "50001FE150098DD0" };RefreshStatus = { 3, 3 };CacheRefreshProgressPercent = 100;isCacheInitialised = true;ProxyCommandViewIPs = { "15.154.56.156" };

};

==============END OF HPEVA_ArrayRefreshStatus INSTANCES==========


Removing HP SMI-S EVAWhen removing the HP SMI-S EVA Provider, the following actions occur:1. The HP SMI-S EVA Provider installer checks for the number of HP SMI-S providers registered,

which is the component count.2. During HP SMI-S EVA component removal:

• If the HP SMI-S CIMOM component count is greater than one, the count is reduced by one;if the HP SMI-S CIMOM component count equals one, the component is removed completely.

• If the HP SMI-S EVA Provider component count is greater than one, the count is reduced byone; if the HP SMI-S EVA Provider component count equals one, the component is removedcompletely.

To remove HP SMI-S EVA:

1. Select HP StorageWorks Command View EVA software suite in Add or Remove Programs andclick Remove.


2. Click Next.

3. Select Uninstall Specific Feature.

The Features window opens.

4. Select the HP SMI-S EVA component, and click Uninstall.


5. Click Finish.

HP SMI-S EVA46

6 Browser and array configuration setup

This section describes the recommended browser settings for Internet Explorer and Mozilla.

Configuring browser settingsHP Command View EVA requires certain browser settings. Configure your browser as described inthis section; otherwise, the HP Command View EVA user interface will not work properly.

Internet Explorer settings

For server-based managementHP recommends that you configure the management server with the security settings appropriate foryour environment, and browse to the management server from a client machine using Internet Explorersettings appropriate for HP Command View EVA.

In Windows environments, you may not be able to achieve the proper Internet Explorer settings on amanagement server with Microsoft's IEESC or other policy-enforced preconfigured settings. If you arebrowsing from an IEESC-configured management server, you must remove IEESC and manuallyconfigure Internet Explorer with the required HP Command View EVA browser settings.

For array-based managementYou must configure the server you are using to access HP Command View EVA with the browsersettings noted in this section.

Table 7 on page 47 describes the browser settings for Internet Explorer. The settings are not all-inclusive;only those settings that apply to HP Command View EVA are listed. If a setting appears in bold, youmust configure the setting as described.

Table 7 Internet Explorer settings

ValueSettingMenu option

MediumThis setting may affect the screen resolutionsetting. If it distorts HP Command View EVApage layouts, select a text size that enablestext to fit in tables in the content pane.

Text SizeView

Tools > Internet Options > General

• Automatically—For a homogeneous EVAenvironment (EVA arrays only)

• Never—For a heterogeneous EVA environ-ment (EVA and HSG80 arrays)

Check for newer versions of storedpages

Temporary InternetFiles > Settings



10 MB (minimum)Amount of disk space to use

SelectedUse Windows colorsColors

SelectedUse hover color

Latin-basedLanguage scriptFonts

Tools > Internet Options > Security > Local Intranet > Custom Level

EnableAutomatic prompting for file downloads

Downloads EnableFile download

EnableFont download

Low safetyJava permissionsJava VM

PromptAccess data sources across domains

Miscellaneous

EnableAllow META REFRESH

EnableAllow scripting of Internet Explorer webbrowser controls

EnableAllow script-initiated windows withoutsize or position constraints

PromptAllow web pages to use restricted pro-tocols for active content

EnableDisplay mixed content

EnableOpen files based on content, not fileextension

Low safetySoftware channel permissions

EnableSubmit nonencrypted form data

DisableUse pop-up blocker

DisableUser data persistence

EnableWebsites in less privileged web contentzone can navigate into this zone

EnableActive scriptingScripting

EnableScripting of Java applets

Automatic logon only in Intranet zoneLogonUser authentication

Tools > Internet Options > Privacy

Bar at the very bottom of the scaleAccept All CookiesSettings

Not selectedPop-up Blocker

Browser and array configuration setup48


Tools > Internet Options > Connections

Settings will vary based on your local networkconfiguration

Configure to enable browsing to themanagement server on which HP Com-mand View EVA is installed

Local Area Network(LAN) Settings

Tools > Internet Options > Advanced

SelectedDisable script debugging (Internet Ex-plorer)

Browsing

SelectedDisable script debugging (Other)

Not selectedDisplay a notification about every scripterror

SelectedEnable third-party browser extensions(requires restart)

SelectedEnable visual styles on buttons andcontrols in web pages

Not selectedReuse windows for launching shortcuts

SelectedShow friendly HTTP error messages

SelectedEnable Automatic Image Resizing

MultimediaSelectedPlay animations in web pages

SelectedShow pictures

SelectedSmart image dithering

Not selectedCheck for server certificate revocation

Security

SelectedCheck for signatures on downloadedprograms

Not selectedDo not save encrypted pages to disk

SelectedUse SSL 2.0

SelectedUse SSL 3.0

SelectedWarn about invalid site certificates

SelectedWarn if changing between secure andnot secure mode

SelectedWarn if forms submittal being redirec-ted

SelectedJIT compiler for virtual machine enabled(requires restart)VM


Mozilla browser settingsTable 8 on page 50 describes the browser settings for Mozilla. The settings are not all-inclusive; onlythose settings that apply to HP Command View EVA are listed. If a setting appears in bold, you mustconfigure the setting as described.

The recommended settings generally enable the browser to display HP Command View EVA fontsand page layouts correctly. Many UNIX environments, however, do not handle fonts and page layoutsconsistently, so you may want to make adjustments to obtain the most readable HP Command ViewEVA page layouts. For example, setting your browser for large fonts may cause the HP CommandView EVA property tables to appear crowded and unreadable. If this occurs, reduce the font size foryour browser.

NOTE:ToolTips are not available in Mozilla.

Table 8 Mozilla browser settings


Edit > Preferences > Appearance

SelectedAllow documents to use other fontsFonts

Selected

When a web page specifies its owncolors and background, always usethe colors and background specifiedby the web page

Color

Edit > Preferences > Privacy & Security

Allow all cookiesCookie Acceptance PolicyCookies

Accept cookies normallyCookie Lifetime Policy

Accept all imagesImage Acceptance PolicyImages

As many times as the image specifiesAnimated images should loop

Not selectedBlock unrequested pop-up windowsPop-Up Windows

SelectedSave form data from web pageswhen completing forms

Forms > Forms Man-ager

Not selectedUse encryption when storing sensitivedata

Passwords > Encrypt-ing versus Obscuring

SelectedEnable SSL version 2SSL > SSL ProtocolVersions SelectedEnable SSL version 3

Not selectedAll optionsSSL > SSL Warnings

Do not use OCSP for certificate validationSet Mozilla to use OCSP as followsValidation > OCSP

Edit > Preferences > Advanced



SelectedJavaFeatures that help inter-pret web pages

SelectedEnable Javascript for NavigatorScripts & Plug-Ins

Select all optionsAllow scripts to

10 MBCache

Cache > Set cacheoptions

When the page is out of date—For ahomogeneous EVA environment (EVA arraysonly)Never—For a heterogeneous EVA environment(EVA and HSG80 arrays)

Compare the page in cache to thepage on the network

Not selectedPrefetch web pages when idle, sothat links in web pages designed forprefetching can load faster

Link Pre-Fetching

Settings will vary based on your local networkconfiguration

Configure to enable browsing to themanagement server on which HPCommand View EVA is installed

Configure Proxies toAccess the Internet

SelectedHTTP 1.0HTTP Networking >Direct Connection Op-tions SelectedKeep alive

SelectedHTTP 1.0HTTP Networking >Proxy Connection Op-tions SelectedKeep alive

Refreshing the browserAfter you upgrade HP Command View EVA, refresh the browser:

• In Internet Explorer, press Ctrl+F5.• In Mozilla, press Shift and click Reload simultaneously.

Completing the array configurationTo complete the array configuration:

• Browse to HP Command View EVA.• Verify the communication path between the management server and the array.• Configure array access.• Initialize the array.• Obtain a license key.

Browsing to server-based HP Command View EVA1. Open a browser.2. Using the network name or IP address of the server on which HP Command View EVA is installed,

enter: https://server_name or IP_address:2372


The HP Command View EVA login window opens.

3. Enter a valid user name and password, and click Logon. Valid user names are members of theappropriate local or domain group on the management server. The HP Command View EVAuser interface opens.

Browsing to array-based HP Command View EVA1. Open a browser.2. Using the network name or IP address of the HP EVA4400 storage array, enter: https://ar-

ray_name or IP_address:2372

The HP Command View EVA login window opens.

3. Enter a valid user name and password. This is the same user name and password to log ontothe WOCP on the array. See the HP StorageWorks Web-based Operator Control Panel UserGuide for more information. You can also launch HP Command View EVA from the array'sWOCP GUI.

• Verify the communication path between the management server and the array.• Configure array access.• Initialize the array.• Obtain a license key.

Verifying the communication pathTo verify the communication path to the array, select an array in the navigation pane. If the array(storage system) icon is green, communication is good and you can continue with the arrayconfiguration. You cannot configure the array when the icon is gray, which indicates a communicationproblem. A yellow triangle on the array icon indicates a condition that requires attention, such as acommunication problem, a malfunctioning blower, or a cache battery problem. A red X on the arrayicon indicates a serious problem, such as a communication failure. To resolve the communicationfailure, see Chapter 7 on page 61. For a list and description of HP Command View EVA icons, seethe online help.

Configuring array access

NOTE:This section applies only to server-based management. If you are using array-based management,you have direct access to the array and the storage system password will be ignored.

A password is an optional security feature that allows you to access specified arrays through an HPCommand View EVA session. If you decide to protect your storage system using managementpasswords, the password you enter in HP Command View EVA must match the password specifiedfor the array. You must set the array password first.

If you have already set a password on the array, you must set the same password in HP CommandView EVA in order to manage that array. If the array password has not been set, you can use theEnable function to create the password; however, the password is not enabled until you set it on thearray.

The array password must meet the following requirements:

• Can be 8–16 characters


• Can include the letters A–Z in upper or lower case• Can include numerals 0–9• Can include the following characters: ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ ] ^ _ ` { | }• Cannot include spaces or the following characters: ~ \

To enable a password on a server-based management array:

1. Click Server Options in the session pane.

The Management Server Options window opens.

2. Select Manage Storage system password access.

The Storage System Password Access window opens.

3. Click Enable.

The Enable Password Access to a Storage System window opens.

4. Select the array to enable in the Storage System World Wide Node Name list. Only WWNNsthat do not have an enabled password are displayed.

5. Enter the array password in the Enter Password box. Enter the password again in the ConfirmPassword box.

NOTE:This password must match the one set for the array.

6. Click Enable password.

The Enable Password Access dialog box opens.

7. Click OK.

A status window opens, indicating success or failure.

8. Click OK to return to the Storage System Password Access window.

IMPORTANT:Although you use the WOCP to configure the storage array password (or Management ServerPassword, as it is called in the WOCP), the password affects only external management applicationssuch as HP Command View EVA server-based management. It has no effect on HP Command ViewEVA array-based management, which does not use a password.

To enable a password on a array-based management configuration:

1. Click Launch OCP on the Management Module Properties page to start the WOCP.

2. To change the storage system password, select Configure Administrator login options.

3. Under Management Server Password, enter the new password in the Password box.

4. Enter the password again in the Confirm Password box.

5. Click Set Password.


Initializing the arrayWhen you install an array, it appears as an uninitialized storage system. Initializing an array makesit ready for use, binds the controllers as an operational pair (for models other than the EVA4400),and establishes preliminary data structures on the array. Initializing also sets up the first disk group,which is called the default disk group.

NOTE:When initializing an array, ensure that you are using a local instance of HP Command View EVA.The management server running HP Command View EVA should be connected to the array througha direct connection or Fibre Channel switches. Do not use an FCIP gateway between the managementserver and the array.

If you are upgrading an existing version of HP Command View EVA, the arrays remain initializedand any other existing components are retained.

NOTE:When you initialize (or reinitialize) an array, you must force a discovery cycle to restore thecommunication path. If the array is still not visible, restart the HP Command View EVA service on anystandby management servers. Run rediscovery, check the online help, or see the HP StorageWorksCommand View EVA User Guide for more information.

When initializing an array, you must enter a name for the array.

You can also perform the following optional tasks:

• Enter the number of disks to be included in the default disk group.• Set the drive type.• Set the array date and time.• Enter a console LUN ID.• Select a disk failure protection level.• Enter comments.

See the online help for instructions for completing these tasks.

Licensing

NOTE:Array-based management users will have read-only access to HP Continuous Access EVA features.Server-based management is required for full HP Continuous Access EVA functionality.

Once installation is complete, you must have access to a license key to use all HP Command ViewEVA features. The product's License Entitlement Certificate provides instructions on how to obtain alicense key. A temporary, instant-on license key is available in HP Command View EVA so that youcan immediately start using it. The instant-on license is not enabled by default for HP Command ViewEVA array-based management, but is enabled by default when the HP Command View EVA softwaresuite is installed on the management server (server-based management).


The instant-on license is valid for all arrays managed by an HP Command View EVA server, and itenables all features (HP Command View EVA, HP Business Copy EVA, and HP Continuous AccessEVA) with unlimited capacity for 60 days from first use. Upon expiration of the instant-on license key,the features are disabled. You must obtain a permanent license key to continue to use the features.

Available license keys include:

• HP Command View EVA General license key—Required to manage drives and disk groups• HP Business Copy EVA license key—Activates snapshot, snapclone, and mirrorclone features.• HP Continuous Access EVA license key—Activates the data replication feature• HP Command View EVA upgrade license—Required for any of the following:

• Adding licensed capacity• Upgrading to a different array type

• HP Command View EVA Data Migration license—Required to migrate data to a different array

When a permanent license is installed, it takes effect immediately for the array. The supported capacityfor the array is determined by the specific license that is installed. If you remove the permanent licenseduring the instant-on license validity period, the instant-on characteristics (all features and unlimitedcapacity) are reinstated for the remainder of the 60-day evaluation period. Model upgrade andextended evaluation licenses are also available.

License keys can be generated to cover the total raw capacity of each array. You can enter the licensekey before or after initializing the array. License keys are specific to an array and are not transferable.

For information on licensing and obtaining keys, see the HP License Key Delivery Service at:

https://webware.hp.com/Welcome.asp

Configuring the VMware guest operating system for HPCommand View EVA

To manage EVAs through HP Command View EVA on a guest operating system, you will need to addthe arrays through the VMware vSphere Client and VMware Infrastructure client so that HP CommandView EVA can discover them. After installing HP Command View EVA for the first time, or whenadding a new EVA to your SAN, complete the following steps:

1. To verify that the VMware ESX server has discovered the HP EVA storage array on the SAN,launch the VMware vSphere Client, enter the appropriate credentials, and click Login.

2. Select the ESX server, and then click the Configuration tab. Right-click the HBA and click Rescan.

Figure 2 VMware rescan.


https://webware.hp.com/Welcome.asp

3. After the rescan is complete, you should see the EVA information displayed under the details ofthe HBA.

Figure 3 VMware details.

4. Right-click the EVA, select Manage Paths, and set the policy as recommended by VMware. ClickClose.

Figure 4 VMware policy.

5. To configure the EVA for the guest operating system, launch the VMware Infrastructure client,enter the appropriate credentials, and click Login.

6. Right-click the virtual machine icon and select Edit Settings.

The Virtual Machine Properties window displays the hardware visible to the guest operatingsystem. Select Add.

The Add Hardware Wizard appears.

7. Select SCSI Device, and then click Next.

8. From the SCSI Device list, select the applicable device (for example, RAID-HP), and then clickNext. If the list is empty, check the zoning. If you are connected to several HP arrays, multipleRAID-HP entries will be visible.


9. Click Finish in the Ready to Complete window.

In the Virtual Machine Properties window, the added SCSI device should appear. Click OK.Repeat Step 6 through Step 9 for each RAID-HP device. Each device will have a different VirtualDevice Node value, such as SCSI(0:1) or SCSI(0:2).

Figure 5 VMware Virtual Machine Properties.

Configuring portsTable 9 on page 57 provides information on open tcp ports that may be used in your server-basedor array-based management configuration.

Table 9 Open tcp ports

ApplicablePlatformsUse

InitialConnec-tion Role

Port Con-figurablePortProtocolProcess

ABM/SBMHP Command View EVAEmail notification featureClientNo25smtp/tpccveva

ABM/SBMHP Command View EVASNMP Trap notificationfeature

ClientNo162snmptrap/udpcveva

ABM/SBMHP Command View EVAWeb ServerServerNo (ABM) /

Yes (SBM)2372https/tcpcveva





ABM/SBMHP Command View EVAiSCSI router configura-tion

ClientNoVariableRPC Portstcpcveva

ABM/SBMHP Command View EVAFile upload via com-mand line client

ServerNo5001+tcpcveva

SBMEVA Performance DataCollection ServiceServerNo860tcpevapdcs

SBMSMI-S EVAServerNo5988wbem/tcpJavaWrap-per

SBMSMI-S EVAServerNo5989wbem/tcpJavaWrap-per

SBMSMI-S EVA/RSM commu-nicationsServerNo1372tcpJavaWrap-

per

SBMSMI-S EVAServerNo2008tcpJavaWrap-per

ABMHP Command View EVANTP time sync featureClientNo123ntp/udpntpd

ABMRPC ServiceServerNo111tcpportmap

ABMWOCP Web ServerServerNo2373https/tcpvocp

ABM/SBMWEBES SupportServerNo7920tcpWCCP-Proxy

ABM/SBMMIF Web ServerServerYes2374https/tcpxf

ABM/SBMMIF DiscoveryServerYesDefault inrange selec-ted by OS

udpxf

ABM/SBMMIF Discovery RegistryServerYesDefault inrange selec-ted by OS

http/tcpxf

ABM/SBMMIF Discovery Manage-mentServerYes

Default inrange selec-ted by OS

http/tcpxf

ABM/SBMMIF Security Communic-ationServerYes


https/tcpxf

ABM/SBMMIF Security Manage-mentServerYes


https/tcpxf





ABM/SBMMIF Security LocalServerYesDefault inrange selec-ted by OS

https/tcpxf

ABM/SBMMIF Security LoginServerYesDefault inrange selec-ted by OS

https/tcpxf

ABM/SBMMIF Configuration Man-agementServerYes


https/tcpxf


7 Troubleshooting

This chapter describes known issues and suggested resolutions for troubleshooting the softwareinstallation of HP Command View EVA and HP SMI-S EVA, and use of the web browser.

HP Command View EVAThis section describes troubleshooting for HP Command View EVA on the management server(server-based management).

Antivirus software may degrade performanceTo avoid HP Command View EVA performance issues when antivirus software is installed on the samemanagement server, HP recommends that you exclude from the antivirus software scan the log-relatedfiles that change frequently, including the following:

• \Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorksHSV\cache

• \Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorksHSV\log

• \Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorksHSV\logs

• \Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorksHSV\trace

If HP Command View EVAPerf is installed:

• \Program Files\Hewlett-Packard\EVA Performance Monitor\logs

• \Program Files\Hewlett-Packard\EVA Performance Monitor\cache

If HP SMI-S EVA is installed:

• \Program Files\Hewlett-Packard\SMI-S\CXWSCimom\logs

• \Program Files\Hewlett-Packard\SMI-S\EVAProvider\logs

Controller time zone reset to UTC after upgrading array-based HP CommandView EVA

After updating HP Command View EVA in an array-based management configuration, the controllertime zone is reset to UTC. To ensure proper event handling, set the time zone and time to the localtime. The correct time can be set from HP Command View EVA by selecting System Options > Settime options.


Failed connection warning for uncabled controller host portsIf a host port is uncabled, the user interface displays an error. Specifically, the Connection state boxon the Host Ports tab of the Controller Properties page displays Connection failed for an uncabledhost port.

This situation causes a persistent Attention indication in the navigation pane. To prevent this, pull theGBICs from uncabled ports on the controller. If the system is already initialized, removing the GBICswill generate an associated one-time controller event. See the HP StorageWorks Command View EVAUser Guide for more information about the user interface and events.

Insufficient privileges prevents loginThe following error message may be displayed during setup:

Insufficient privileges

Execute the following command on the server or management module on which you are installing HPCommand View EVA:

C:\Program Files\Hewlett-Packard\XF\bin\win-32>XfAppMgr registerXFSecurity.cfg

The following response indicates that login is enabled:

Registered application roles and privileges using config file:XFSecurity.cfg.

Logon to HP Command View EVA may require a fully qualified user nameWhen logging on to HP Command View EVA on a machine that is not an authenticator for the HPStorageWorks Management Group of which the machine is a member, you may need to use a fullyqualified user name (for example, user@ossecuritydomain).• This is necessary if you used HP MIF Security software to modify the default security configuration

for HP Command View EVA.• A machine is a management server running server-based HP Command View EVA or an EVA

management module running array-based HP Command View EVA.See the HP StorageWorks Management Integration Framework Administrator Guide for moreinformation about HP StorageWorks Management Groups.

Management Integration Framework service fails to startThe following error message may be displayed during installation:

The Management Integration Framework service has failed to start. Checkthat the server (or management module) where you are installing HP CommandView EVA has an active Ethernet connection.

Power failure during installationIf a power failure occurs during installation:

1. Use Add or Remove Programs to remove all installed components, including HP Command ViewEVA, HP Command View EVAPerf, and HP SMI-S EVA.

Troubleshooting62

2. Start the install process from the beginning.

Power failure during removalIf a power failure occurs during removal, use Add or Remove Programs to remove all componentsand the software suite one by one.

Running HP Command View EVA and HP Systems Insight Manager on the sameserver

To run HP Command View EVA and HP Systems Insight Manager on the same server and be able todiscover and perform data collection on EVA arrays, you must change certain settings for HP SystemsInsight Manager during HP Command View EVA installation. Perform the following steps:1. Install HP Systems Insight Manager.2. Install HP Command View EVA.

The HP Command installer will issue a message that Wbemport 5988/5989 is already in use.

3. Change the default port to any available port in the range 60000 through 65536.4. Complete the HP Command View EVA installation.

Restart the services or reboot the server, then perform the following steps:1. Navigate to the directory C:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\

config\cxws.properties.2. Check the port details. Port information similar to the following is displayed:

cxws.http.port=60001

cxws.https.port=60002

3. Navigate to the directory C:\Program Files\HP\Systems Insight Manager\config\identification\wbemportlist.xml. Port information similar to the following is displayed:

wbemportlistport id="5989" protocol="https..................port id="60001" protocol="httpsinteropnamespacelistinteropnamespace name="interop" //interopnamespacelist/port/wbemportlis

4. Restart the HP Systems Insight Manager service.

Web browserThis section provides troubleshooting information for web browsers used with HP Command ViewEVA.

Removing the certificate error prompt in Internet ExplorerWhen launching Internet Explorer, a certificate error prompt displays appears on the web browserscreen. To prevent display of this prompt each time you launch Internet Explorer:

1. Browse to HP Command View EVA.


The URL address box at the top of the page is red, next to a red certificate error.

2. Click Continue to this website on the Security page.3. Click the Certificate Error box.

A window for the certificate opens.

4. Click View Certificates.A Properties pane for the certificate opens.

5. Record the value entered in the Issued By box. This is the certificatestring. You will needto enter and match it with the Trusted Sites value in step 7

6. Select Tools > Internet Options > Security, and then click Trusted Sites.7. Click Sites. In the certificatestring field, enter https://certificatestring certi-

ficatestring, where certificatestring is the value that you recorded from the IssuedBy box in step 5, in the Add this website to the Zone box.

8. Click Add, and continue to click OK until you exit the windows and close Internet Explorer.9. Reopen Internet Explorer and browse to HP Command View EVA.

The certificate error prompt should no longer appear.

NOTE:To avoid the certificate error on all clients, you must perform these steps on every browser fromwhich you access HP Command View EVA. Always browse to the server using the certificatestring form. If you browse to the server's IP address, the certificate error may still appear.

Windows service does not recognize a Windows environment variableDuring Autopass installation, an environment path variable is created by the Autopass installer. Tocall the Autopass-exposed APIs, HP Command View EVA tries to read the location of path variablesduring installation. The Windows service does not recognize this change on Windows 2000 andWindows 2003 systems until the system is restarted. While installing HP StorageWorks CommandView EVA software, the following error message appears:

The application has failed to start because OvLicV5Capi_VC8.dll was notfound. Re-installing the application may fix the problem.

When you try to add the DC management license, the following error message is displayed:

LicenseServer; nested exception is:com.hp.storage.common.LicenseServerException: Method Not Found. EitherLibrary[DLL] or API is not found

To avoid this situation, ensure that Windows 2003 systems are installed with Windows hotfixKB887693. To obtain Windows hotfix KB887693, see http://support.microsoft.com/kb/887693/

HP SMI-S EVAThis section provides troubleshooting information for HP SMI-S EVA installation and configuration.This section does not apply to array-based management.

Troubleshooting64

http://support.microsoft.com/kb/887693/

Client connection for EVA ProviderThe EVA Provider supports up to 32 client connections. When possible, schedule the use of Providerapplications so that their system usage does not overlap.

Creating a pool results in disk groups created with a size different from requestedsize

When you create a pool of disks through HP SMI-S EVA, the size of the total created disk groups isless than requested. For example, if you create a pool of 300 GB, the size of the pool when createdis approximately 253 GB. When creating a pool of nearline disks with the minimum size possible,the actual size of the pool might be more than the specified size.

HP SIM data collectionWhen running HP SIM data collection, the following message may be displayed:

This system doesn't have a SMIS - CIMOM installed

If this message is displayed, run the getarrayrefreshstatus.bat file from the CIMOM localdirectory on the HP Command View EVA management server. Check the refresh status of the arraysand then try to run HP SIM data collection again.

HP SMI-S EVA fails to retrieve dataIf HP SMI-S EVA fails to retrieve data, determine if:

• The array managed by the management server is active or passive. If the array is passive, accessto the array is limited; data is populated only for the enumerate instance of the StorageSystemcall.

• HP Command View EVA and HP StorageWorks SMI-S CIM Object Manager services are runningon the server:Select Start > Settings > Control Panel > Administrative Tools > Services .If either service is not running, select the service and click Start.

• The user name and password are correct. If the user name and password do not match the inform-ation entered when the account was created, a CIM_ERR_ACCESS_DENIED message appears.This error can also appear when the CFG file is missing in the CIMOM install path. See the Au-thentication section to correct.

• The trust certificate between HP SMI-S EVA and HP Command View EVA has been imported cor-rectly:1. Select Server Options in HP Command View EVA.

2. Select Other application trust relationships.

3. If this is a new installation, check that you have a trust certificate called HPEVA_SMIS_Provider.

Otherwise, verify that the certificate location is as follows:

<install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\config\HPSMISSSO.cert


4. If the certificate is not present, HP SMI-S EVA and HP Command View EVA cannotcommunicate. You must install the HPSMISSSO.cert certificate:

Select Install Certificate and specify the certificate name and location. The HPSMISSSO.certcertificate is located in the following directory:

<install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\config\

• EVA details are not available through HP SMI-S EVA when the initial cache build is in process.The cache build occurs after:• Starting the HP SMI-S EVA service• Restarting the HP SMI-S EVA service• Adding the HP Command View EVA server IP address to HP SMI-S EVA

HP SMI-S EVA loses communication with array-based management system aftermanagement module software is upgraded

When upgrading an array-based management module, the HP SMI-S EVA trust certificates betweenHP Command View EVA and HP SMI-S EVA are not maintained. The trust relationship must bere-established using the Discoverer tool after the management module has been upgraded.

HP SMI-S EVA service does not startIn the Services window, verify that the CIMOM service is running. If it is not running, select the service,and then click Start. If, after performing this step, the service does not start, check for port conflictsand reconfigure ports if necessary.

HP SMI-S EVA uses best management path to discover arraysWhen two instances of HP Command View EVA that manage the same array are discovered usingthe Discoverer tool, the passive instance of the array is not discovered. Both active and passiveinstances of the array should be listed in HP SMI-S EVA.

When an array has been managed by HP Command View EVA in IP1 and that array has beenmanaged passively by another instance of HP Command View EVA in IP2, and if both IPs arediscovered in SMI-S EVA SAL, the array in the active management path is always discovered by SAL.SAL uses the best management path to communicate with the array.

IPv6 enabled on a Windows systemWhen IPv6 is enabled and IPv4 is disabled on a Windows system, do one of the following:• Add a line:

1. Add the following line to the file <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\config\cxws.properties:java.net.preferIPv6Addresses=true

2. Restart the CIMOM service.3. Using the Discoverer tool, manually remove the IPv4 address if shown, and add the IPv6 ad-

dress.

• Append a flag

Troubleshooting66

Append the flag Djava.net.preferIPv6Addresses=true in <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\config\CxwsCimomSer-vice.cfg for the JAVA_OPTIONS property.

1.

2. Restart the CIMOM service.3. Using the Discoverer tool, manually remove the IPv4 address if shown, and add the IPv6 ad-

dress.

Removing HP SMI-S EVA does not remove CIMOM-related foldersWhen you remove HP SMI-S EVA, files and folders related to CIMOM are not removed. To removethe related files:

1. Navigate to the directory <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\config.

2. Delete the folder SMI-S\CXWSCimom\config. This deletes all CIMOM-related files and ensuresthat CIMOM functions correctly when reinstalled.

3. Reboot the server.

Ungrouping disks from a disk group is not supportedWhen you use CreateOrModifyStoragePool to remove disks from a storage pool, a return codeof 0 is received. This return code implies that the storage pool has been dissolved and the disks havebeen ungrouped; however, the disks remain grouped. HP recommends that you not remove disksfrom a storage pool using CreateOrModifyStoragePool. No other method is available to removedisks from a storage pool.


Troubleshooting68

8 Support and other resources

Contacting HP

HP technical supportTelephone numbers for worldwide technical support are listed on the HP support website:

http://www.hp.com/support/

Collect the following information before calling:

• Technical support registration number (if applicable)• Product serial numbers• Product model names and numbers• Error messages• Operating system type and revision level• Detailed questions

For continuous quality improvement, calls may be recorded or monitored.

Subscription serviceHP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/wwalerts

After registering, you will receive email notification of product enhancements, new driver versions,firmware updates, and other product resources.

Product feedbackTo make comments and suggestions about HP Command View EVA, please send a message [email protected].

Documentation feedbackHP welcomes your feedback.

To make comments and suggestions about product documentation, please send a message [email protected]. All submissions become the property of HP.


http://www.hp.com/support/

http://www.hp.com/go/wwalerts

Related information

DocumentsYou can find the documents referenced in this guide on the Manuals page of the HP Business SupportCenter website:

http://www.hp.com/support/manuals

In the Storage section, click Disk Storage Systems or Storage Software, and then select your product.

Websites• HP:

http://www.hp.com

• HP Storage:http://www.hp.com/go/storage

• HP Partner Locator:http://www.hp.com/service_locator

• HP Software Downloads:http://www.hp.com/support/downloads

• HP Software Depot:http://www.software.hp.com

• HP Single Point of Connectivity Knowledge (SPOCK):http://www.hp.com/storage/spock

Typographic conventionsTable 10 Document conventions

ElementConvention

Cross-reference links and email addressesMedium blue text: Table 10

Website addressesMedium blue, underlined text: http://www.hp.com

• Keys that are pressed• Text typed into a GUI element, such as into a box• GUI elements that are clicked or selected, such as menu and list

items, buttons, and check boxes

Bold text

Text emphasisItalic text

• File and directory names• System output• Code• Commands, their arguments, and argument values

Monospace text

Support and other resources70

http://www.hp.com/support/manuals

http://www.hp.com

http://www.hp.com/go/storage

http://www.hp.com/service_locator

http://www.hp.com/support/downloads

http://www.software.hp.com

http://www.hp.com/storage/spock

http://www.hp.com

http://www.hp.com

ElementConvention

• Code variables• Command variablesMonospace, italic text

Emphasized monospace textMonospace, bold text

Indication that the example continues

.

.

.

An alert that calls attention to important information that if notunderstood or followed can result in personal injury.

WARNING!

An alert that calls attention to important information that if notunderstood or followed can result in data loss, data corruption, ordamage to hardware or software.

CAUTION:

An alert that calls attention to essential information.IMPORTANT:

An alert that calls attention to additional or supplementary information.NOTE:

An alert that calls attention to helpful hints and shortcuts.TIP:


Support and other resources72

Glossary

This glossary defines terms that are used in this guide or are related to the software.

API Application Programming Interface.

array Synonymous with storage array, storage system, and virtal array. A group ofdisks in one or more disk enclosures connected to two controllers runningcontroller software that presents disk storage capacity as one or more virtualdisks.

array-basedmanagement

A management structure in which HP Command View EVA is installed on themanagement module within the EVA controller enclosure.

CIMOM Common Information Model Object Manager.

client An intelligent device that requests services from other intelligent devices. In thecontext of HP Command View EVA, a client is a computer that is used to accessthe software remotely using a supported browser.

controller firmware The HP StorageWorks Enterprise Virtual Array controller software that managesall aspects of array operation, including communication with HP Command ViewEVA.

DR group Data replication group. A logical group of virtual disks in a remote replicationrelationship with a corresponding group on another array.

default disk group The disk group created when the array is initialized. The disk group must containa minimum of eight disks. The maximum is the number of installed disks."

disk group A named group of disks selected from all available disks in an array. One ormore virtual disks can be created from a disk group.

ESX Enterprise Server on VMware.

EVA Enterprise Virtual Array. An HP StorageWorks disk array product that allowspooled disk capacity to be presented to hosts as one or more variably sizedphysical devices. An EVA consists of disks, controllers, cables, power supplies,and controller software. Storage system, virtual array, and storage array areother names for an EVA.

failover The process that takes place when one controller assumes the workload of afailed companion controller. Failover continues until the failed controller isoperational.

FCIP Fibre Channel over TCP/IP.

GBIC Gigabit Interface Converter.


general–purposeserver

A server that runs customer applications, such as file and print services.

host A computer that runs user applications and uses the information stored on anarray.

IEESC Internet Explorer Enhanced Security Configuration.

JIT Just In Time compiler.

JVM Java Virtual Machine.

LUN Logical Unit Number. A SCSI convention used to identify elements. The host seesa virtual disk as a LUN. The LUN address a user assigns to a virtual disk for aparticular host will be the LUN at which that host will see the virtual disk.

managementserver

A server on which HP StorageWorks Enterprise Virtual Array (EVA) managementsoftware is installed, such as HP Command View EVA and HP ReplicationSolutions Manager.

MIF Management Integration Framework.

NAS Network-attached storage.

nearline storage On-site storage of data on media that takes slightly longer to access than onlinestorage kept on high-speed disk drives.

OCSP Online Certificate Status Protocol.

OM Object Manager.

online storage An allotment of storage space that is available for immediate use, such as aperipheral device that is turned on and connected to a server.

RSM Replication Solutions Manager.

SAL Storage Abstraction Layer.

SAN Storage area network. A network of storage devices and the initiators that storeand retrieve information on those devices, including the communicationinfrastructure.

server-basedmanagement

Management from a server.See also management server

SLP Service Location Protocol.

SMIS-EVA Storage Management Initiative Specification for Enterprise Virtual Arrays.

snapclone A copy that begins as a fully allocated snapshot and becomes an independentvirtual disk. Applies only to the HP StorageWorks EVA.

snapshot A nearly instantaneous copy of the contents of a virtual disk created withoutinterruption of operations on the source virtual disk. Snapshots are typically usedfor short-term tasks such as backups.

SPOCK Single Point of Connectivity Knowledge.

Glossary74

SSL Secure Sockets Layer.

SSSU Storage System Scripting Utility. An HP StorageWorks command interface usedto configure and control EVAs.

storage areanetwork

See SAN.

storage array General term for an EVA.

storage system An EVA.

Storage SystemScripting Utility

See SSSU.

UTC Universal Time Coordinated.

UUID Unique Universal Identifier. A unique 128-bit identifier for each component ofan array. UUIDs are internal system values that users cannot modify.

virtual array Synonymous with disk array and storage system, a group of disks in one or moredisk enclosures combined with control software that presents disk storage capacityas one or more virtual disks. See also virtual disk.

virtual disk Variable disk capacity that is defined and managed by the array controller andpresented to hosts as a disk. May be called Vdisk in the user interface.

VM Virtual machine, guest operating system installed on VMware ESX server.

WOCP Web-based Operator Control Panel. The virtual operator control panelimplemented as a web-based component.

WWNN World Wide Node Name.


Glossary76

Index

Aadmin groups, 13array

initializing, 54passwords, 52

array configurationcompleting, 51

array-based management, 9authentication, 13, 14

Bbrowser settings, 47

refresh, 51

CCD contents, 9CIMOM, 12, 17communication path

verifying, 52completing the array configuration, 51conventions

document, 70credentials, 14

setting, 13CXWS CIMOM, 17

Ddefault ports, 18, 20Digital Signature, 19Discoverer tool, 34document

conventions, 70documentation

HP website, 70providing feedback, 69

EEVA4400, 9, 15EVAPerf, 20

Ffeedback, 69firewall, 20Firewall hang

InstallAnywhere, 17

Ggroups

admin, 13

Hhelp

obtaining, 69HP

technical support, 69HP Command View EVA

installing, 18troubleshooting, 61

HP Insight Remote Support, 12HP Replication Solutions Manager, 17HP SMIS-EVA, 12HP SMIS-EVA Provider, 17Hypervisor

VMware, 11

Iinitializing the array, 54InstallAnywhere

application, 17hang with firewall, 17

installationtypical, 18

installingon management module, 17on management server, 17

iSCSI, 11iSCSI devices, 11

Kkit contents, 9


Llicense agreement, 18

Mmanagement

array-based, 9module, 17server-based, 9, 17

management module, 17installing on, 17

management server, 17installing on, 17

management server types, 12

OOpen View Storage Node Manager, 12OpenView Storage Area, 12

Ppasswords

array, 52permission, 14power failure

during installation, 62during removal, 63

prerequisitesinstallation, 11SMI-S EVA, 12software suite, 10

RRemote Desktop, 17removing

software suite, 25

SSCSI mode

virtualized, 11server-based management, 9, 17Service Location Protocol (SLP), 12setting credentials, 13Single Sign-on trust certificate, 34software suite

removing, 25storage system

initializing, 54passwords, 52

Storage System Scripting Utility, 17Subscriber's Choice, HP, 69

TTape Libraries, 17technical support

HP, 69service locator website, 70

troubleshootingpower failure, 62

trust certificateSingle Sign-on, 34

Uuser

defined, 13

Vverifying

communication path, 52virtualized SCSI mode, 11VMware, 11VMware Hypervisor, 11

Wwebsites

HP, 70HP documentation, 70HP Subscriber's Choice for Business, 69

WOCP, 22

XXP Advanced Edition, 12

78

HP_CVEVA_InstallGuide

Documents

Transcript of HP_CVEVA_InstallGuide