Always One Step Ahead with Training Center

Introduction ...............................................................................................................................................................................................................2

Training Services: Methodology ...................................................................................................................3

Training Services: Expertise .................................................................................................................................4

Customers’ Appreciation ............................................................................................................................................................5

Customers’ Referencing ..............................................................................................................................................................5

Course Schedule ...........................................................................................................................................................................................6

Course Schedule ...........................................................................................................................................................................................7

Terms and Conditions ........................................................................................................................................................................8

Training Center Map .................................................................................................................................................................8

Conclusion ..................................................................................................................................................................................................................9

Table of contents

2

Introduction: Always One Step Ahead with Training Center

Dear Participant,

It is a great pleasure to welcome you to CIS Training Center. We hope that our services will be a rewarding and useful experience for you, and your foundation’s work.

The training Center ‘s mission is to provide exceptional knowledge and training to all qualified professionals, thus, your organization can be more competitive, successful and definitely maintain new infrastructure and adapt it for the future.

CIS Training Center is HP Authorized and partners certified. The training courses provided will equip you with the acquaintance and knowledge needed to use advanced techniques and deliver technical information that gives you ability to achieve your goals and to keep you abreast of new technologies. Furthermore, you will be able to possess additional necessary skills to build solutions.

This Brochure content highlights the basic training services, the Center is offering in Lebanon and should you need any customized services, our coordinator will be pleased to assist you.

Your feedback or suggestions are valuable to us at all times and we look forward to work with you over the long term.

Sincerely,CIS Training Team

CIS Training Center Jal-el-Dib Square, CIS Bldg, Beirut - Lebanon

Tel & Fax: +961 4 410 410, Ext 366, Email 1: hala_faissal@cis.com.lb, Email 2: education@cis.com.lb, Web: www.cis.com.lb - www.groupcis.com

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Training Services: Methodology

CIS Educational Services offer training solutions to help corporate customers effectively master and maintain the skills and knowledge needed to achieve their targets and goals in business.

CIS Training Center methodology is not a brief exercise, but it is a project by itself that begins by knowing and studying customer’s goals and needs. Based on this, we recommend the right curriculum depending on the situation; this could range from a single course to a complete curriculum of offerings tailored to customer’s needs. In addition, CIS coordinates the logistics associated with delivering the courses. CIS classrooms provide a comfortable learning atmosphere with access to any necessary hardware and software.

More than 80% of current training provided to corporate customers takes place at CIS training Center as it complements CIS offerings of total solution and mainly the usage of equipments using the necessary tools in labs environment.

An Important number of corporate customers attended our workshops from all over the world

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CIS Training Team in charge of conducting the training sessions, are highly experienced and competent engineers, with years of instructional and on-field experience in different products. These instructors are practitioners who have a wealth of real life and a professional vision of projects based experience; in other words, they are IT experimented with many years of working experience. As such, they understand the practical IT issues confronting an organization and can ensure that technical skills gained on a course can be directly applied in the workplace.

Their background enables them to achieve real-life experience to the classrooms so they can provide knowledge and a streamlined, efficient, and high-quality service offered to the customers.

Upon training completion, CIS reviews student evaluation and on-site feedback forms extensively to ensure a continuous development of quality and stay in touch with the needs of its attendees.

In summary, CIS private training business model is a training that is customized and tailored to the solution delivered to the corporate customers in order to meet their expectations.

Highly equipped training labs for a world class performance

Training Services: Expertise

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Customers’ Appreciation

Customers’ Referencing

Alfa: “The objective of the training is to learn how to align IT services with our business and this was clearly covered. Now we will have the ability to assess how we are performing at any point in time and as result continuously improve our processes”

Global knowledge: “I wanted to drop you a line to say how pleased we are with CIS Training Center Courses. We are in the service business and know what customer service needs to be today and I would rate CIS Training Center «OUTSTANDING»!!”

NavLink: “CIS Training is a prime example of quality trainings and fantastic customer service.”

1. Alfa Mobile2. American University of Beirut3. Balamand University4. Bank Med5. Bank of Beirut6. BFI Group7. Blom Bank8. BMB Group9. Butec SAL10. Byblos Bank11. DC Group12. Emitac Jordan13. Ericsson14. Genesys Lab UK15. Global Knowledge16. GTO Lebanon17. ITG18. LBC Group19. Lebanese American University20. Midware21. Mtc touch22. Naizak23. Navlink24. Optimiza Solutions25. Qtel26. Socgen27. UNDP28. Unilever29. UNESCWA30. Zein SD

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ITILCourse Code Course Name DaysHF421S ITIL V3 Foundation for ITSM with Simulation (2 credits) 3HE601S Managing Organizational Change 3UC410S ISO 200000 Consultants and Internal Audit 3HE602S COBIT Foundation 3HF421S ITIL V3 Foundation for ITSM with Simulation (2 credits) 3HF437S Service Strategy (3 credits) 2HF438S Service Design (3 credits) 2HF439S Service Transition (3 credits) 2HF440S Service Operation (3 credits) 2HF441S Continual Service Improvement (3 credits) 2HF442S Managing Across the Lifecycle (5 credits) 4HE785S ITIL Fast track online exam date 1Note: Each course in the ITIL track is for $1,500 individuallyHF427S ITIL V3 Capability: Service Offerings and Agreements 5HF428S ITIL V3 Capability: Operational Support and Analysis 5HF429S ITIL V3 Capability: Release, Control and Validation 5HF430S ITIL V3 Capability: Planning, Protection and Optimisation 5Management Course Code Course Name DaysHC577S Project Management Fundamentals (PMF) 3HE550S Project Management Personal Exam Preparation 5HE537S Leadership and Communication skills for Project Managers 4HF963S Service Oriented Architecture (SOA) for Business Analysts 2HE551S Principles of Business Analysis (21 PDUs) 5HE555S Crafting High Quality Requirements (21 PDUs)StorageCourse Code Course Name DaysUC434 Accelerated Storage Area Network (SAN) Essentials 5U4879S Managing HP StorageWorks Enterprise Virtual Array (EVA) 5HF839S EVA Business Continuity and Availability 3HG828S EVA Performance Analysis 2HK905S P9500 Administration and Configuration 5HK906S P9500 Business Continuity and Availability 6HK736Sb P9500 Performance Advisor 5.0 User training (New)H6773S HP StorageWorks XP1: Configuration and Management 5U8443S HP StorageWorks XP 2: Business Continuity and Availability 5HK736S HP StorageWorks XP Performance Advisor 4.5 User TrainingHK902S Managing HP 3PAR Disk Arrays 4HK903S 3PAR Business Continuity and Availability 3HK904S 3PAR Performance Analysis and Tuning 2HK364S HP StorageWorks P4000 SAN Configuration and Administration 2HG827S HP Virtual Library System (VLS) Configuration and Management 2U4226S Implementing MSA Storage Solutions 2HK253S HP Storageworks X9000 File Serving Software System Administration 3Data CenterCourse Code Course Name DaysHK258S Certified Data Center Professional Training (CDCP) 2HK333S Certified IT Manager Training (CITM) 3HK259S Certified Data Center Specialist Training (CDCS) 3HK260S Certified Data Center Expert Training (CDCE) *New* 5HH602S Data Center Operations, Maintenance, and Risk Reduction 3HH608S Data Center Energy and Environmental Efficiency *New* 2HH607 Data Center for Managers *New* 2HP NonStopCourse Code Course Name DaysU4147S Concepts and Facilities 4

HP Education ServicesCourse Schedule

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HP-UXCourse Code Course Name Days51434S Fundamentals of UNIX System 5H3064S HP-UX System and Network Administration I 5H3065S HP-UX System and Network Administration II 5H5875S HP-UX System and Network Administration for Experienced UNIX® System Administrators 5H6487S Hands-On with MC/Serviceguard 5HF869S HP Capacity Advisor Global Workload Manager 5U5075S HP Partition Management 6U5447S HP Node and Virtual MachinesH4262S HP-UX Performance and Tuning 5H4264S HP-UX Troubleshooting 5HB506S HP Integrity Virtual Machines 5HC590S HP Integrity Server Blades Administration HK712S HP Systems Insight Manager for HP-UX 2H3541S HP-UX Security 5U8601S HP Serviceguard II: ContinentalClusters, CFS, & Oracle RAC *New* 3HB507S HP MetroCluster 2HK713S Superdome 2 Administration 3Proliant-Blades ServersCourse Code Course Name DaysHE643S Insight Control Environment (ICE) Foundation 2HE645S HP Insight Control server deployment 3HE646S HP BladeSystem Administration 3HK758S HP Virtual Connect for HP BladeSystem 3HE644S HP Insight Control Managing and Monitoring through HP SIM 5HG812S Matrix Operating System Administration 4HG821S Implementing the Boot-from-SAN Technologies 2VirtualisationCourse Code Course Name DaysHK795S Vmware View 4.5: Install, Configure, Manage 4HH633S VMware vSphere 4.1: Install, Configure, Manage 5HH641S Vmware vSphere: Manage Availability 2HH639S VMware vSphere: Manage Scalability HH642S VMware vSphere: Troubleshooting 4HK797S Vmware vCloud: Overview 4HK798S Vmware vCloud: Architechting the Vmware Cloud HJ600S/6422A Microsoft Implementing and Managing Windows Server 2008 Hyper- V 5HP Networking Course Code Course Name DaysAIS Network Infrastructure 2011HK651S HP E-Series Network Technologies 4HK652S HP A-Series Netowrk Technologies 2AIS Network Security 2011HK653S Networking Essentials for Security Specialists 2179123 Tidding Adv. Technical Security Products Training 2ASE Network Infrastructure 2011HK742S Implementing HP A-Series 5HK741S Implementing HP E-Series 4HK654S Implementing HP Network Infrastructure Security 2HK655S Troubleshooting HP Networks 3HK656S Networking Interoperability 4Master ASE Network Infrastructure 2011HK743S Enterprise Networks 4HK660S Migrating to an Open Standard Network 4HK661S Troubleshooting HP Enterprise Networks 3

© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without

notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such

products and services. Nothing herein should be construed as constitution an additional warranty. HP Shall not be liable for

technical or editorial errors or omissions contained herein.

Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other

countries. UNIX is a registered trademark of the Open Group. Linux is a registered trademark of Linus Torvalds.

Oracle is a registered U.S. trademark of Oracle Corporation, Redwood City, California.

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Jal El Dib Highway

BoutiqueHotel

BankAudi

CreditBank

Towards Antelias

Towards

Monastrey

of the Cross

Towards Zalka

Bankof Beirut

CanadianEmbassy

OdeonTheater

Towards Beirut Towards Jounieh

HotelPromonade

Jacobs Priest Statue

CIS Training Center

Registration for courses: It shall be sent in writing (letter, fax, e-mail) to CIS training center. Reservations can be made by telephone, but shall only be taken into account if a written registration is received by CIS training center within seven calendar days. The registration shall not become binding for CIS until a written confirmation of registration is issued.

Courses Materials: are provided to us by Hp Europe through Hp Dubai and other accredited partners.

Seminars time & Location: Courses are given between 9.00a.m. till 5.00p.m. Notifications of any changes shall be provided in good time. All courses are provided at CIS Training Center premises.

Attendance certificates: for HP courses attendance certificates are prepared and signed by the Education Services Manager at the Hp Middle East Headquarter in Dubai according to the attendance sheet prepared in Beirut on the first day of the course.

Accommodation and Hospitality: the price paid by the candidate is for the course tuition only, in addition, at the training center we offer 2 coffee breaks and 1 lunch while the breakfast is offered at the hotel. The candidate has to bear his accommodation charges - hotel fees, the visa, the transportation tariffs as well as any other extra charges related to his stay in Lebanon.

Payment and Discounts: Courses must be paid in full to CIS Training Center on or before the first day of course commencement unless the buyer has a CIS account. Where Buyer fails to pay any sum when due, then CIS may discontinue performance under these terms. Discounts for reserving minimum training volumes shall be granted by CIS Training Center on a case by case review. An e-mail regarding this issue should be sent to:education@cis.com.lb or to hala_faissal@cis.com.lb

Cancellation: for HP courses, cancellation shall not be subject to charge if notice is received in writing by HP Education 10 working days (not including Sundays) prior to the commencement of the course. In the event of cancellations by customers which are received less than 10 working days prior to the commencement of the course (not including Sundays) or if the Customer does not attend, the Customer shall pay the full price. In such event, instead of cancellation the Customer shall be entitled to send a replacement to attend the course reserved by the Customer without any additional charge.

For further detail, you may contact CIS Training Center at email: education@cis.com.lb or visit the following HP link http://h41156.www4.hp.com/education/locations.aspx?cc=emea_middle_east&ll=en

Terms and Conditions

CIS Training Center

Jal-el-Dib Square, CIS Building Lebanon, 1st FloorTel: (+961) 4 410 410 - ext: 366Fax:(+961) 4 410 410Email: education@ cis.com.lb http://www.cis.com.lbP.O.Box 11-6274, 11072210Riad-el-Solh, Beirut, Lebanon

Training Center Map

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CIS Training Center has evolved to meet the needs of a growing business. Its unique service, however, remains its most outstanding feature and its greatest strength.

We strive to offer not only training on current and most up-to-date business technologies but also positive changes in the different organizations and institutions through our services.

We look forward to create a mutually beneficial relationship; hereby you’ll be finding the essence of professional training programs & curriculum.

Note that our ultimate goal is to provide, a world class service to help you and your staff to reach a high degree of knowledge in your business technology, thus, your enterprise can lower its risks and increase its profitability.

Conclusion

Give knowledge and train your people and you’ll get it double in return!

CIS Training Center

Jal-el-Dib Square, CIS Bldg, Beirut - LebanonTel & Fax: +961 4 410 410, Ext 366, Email 1: hala_faissal@cis.com.lb, Email 2: education@cis.com.lb, Web: www.cis.com.lb