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    Table of contentsAsset sharing and reuse 4

    ross-project reporting 5rocess enablement 6

    Defect sharing 7High-availability servers 8Why HP Quality Center Premier 8

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    Initiatives SAP phase 1 Siebel Keep the changeVendor specific objectiv

    evidence (VSOE)

    Applications CRM Savings

    Portal

    Data Mart

    Billing

    Data Mart

    *In this example, a change made to Data Mart by one initiative is populated to the other initiatives by Quality Center Premier.

    Quality Center Premier manages the quality process across projects.

    Customer relationshipmanagement (CRM)

    Portal

    Data Mart*

    Mature organizations who implement centers of excel-lence (CoE) often manage their application releases

    in a sophisticated fashion compared to traditionalapplication release methods Traditionally, applicationreleases are managed in silos and the requirements,tests, and defects are managed within a single project,while communication is sparse, or non-existent, betweenapplication teams. But mature organizations managecomplex releases with up to hundreds of applicationsthat are tested and released together to support abusiness goal They often refer to these as enterprisereleases or enterprise release trains, where a releasetrain occurs every quarter, for example. (See Figure 1.)The applications that are ready get included in the

    release; those applications that arent ready must waituntil the next release train

    HP Quality Center Premier software has been designedto address the challenges of mature customers whoare managing these complex enterprise releases Ithelps customers reduce costs by enabling centralizedmanagement and enforcement of consistent workflowsand processes, by reducing duplication of effort throughasset sharing and reuse, and by increasing visibility toaggregated quality status, requirements coverage, anddefect status and trends across projects to support moreinformed decisions at the enterprise release level.

    HP Quality Center Premier encompasses all of the cbilities of HP Quality Center Enterprise in addition

    some unique features designed specifically to helpcustomers manage Enterprise releases. The followcapabilities are offered in HP Quality Center Enterp

    Requirements management

    Risk-based test management

    Release and cycle management

    Versioning

    Baselining

    External Resource management

    Defect management

    Reporting, graphs, and dashboard

    HP Quality Center Premier also adds these uniquefeatures:

    Asset sharing and reuse

    Cross-project reporting

    Process enablement

    Defect sharing

    Unlimited high-availability servers

    Figure 1. Enterprise release train: a group of initiatives, which may touch some of the same applications, released together atpre-determined intervals, for example quarterly

    Release train is done on a timeline, for example quarterly.

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    Initiatives New checking VSOE

    Quality Center Premier manages asset sharing and change management across projects.

    Payment card industry (PCI)

    Sharedlibrary

    Chart 1. Asset sharing and reuse

    4

    Asset sharing and reuseHP Quality Center Premier enables the sharing ofrequirements, tests, and automation assets acrossprojects. (See Figure 2.) Sharable libraries eliminateduplication of effort by allowing sharing of reusableassets across projects while maintaining traceability

    between the assets and ensuring compliance to stan-dards. Asset sharing and reuse also allows customersto aggregate quality metrics across projects to con-solidate them into a single view for a more compre -hensive dashboard.

    The return on investment (ROI) of this feature can beeasily demonstrated using an actual customer example

    Without asset sharing and reuse across projects, each

    time an enterprise release is scheduled and a proneeds to be tested, the testers manually copy theassets from one project to another. When doing sthe traceability between the tests and the requiremis lost, as is the defect and test execution history. Acopying the assets, the testers have to manually reall of the tests and requirements in the new projec

    re-establish traceability

    In the Chart 1 example, weve assumed that for enew project, 20% of the test cases are new and thup to 70% can be copied from other projects. Wh

    done manually, testers might miss 10% of the tescases that could have been reused but werent idefied as such and had to be manually re-created

    Assumptions:Type of tests used in projects

    20% New test cases per Quality Center project

    70% Test cases copied from other Quality Center projects

    10% Reusable test cases not found that have to be manually recreated

    500,000 test cases are created annually across 800 HP Quality Center projects

    2 minutes to copy a test between Quality Center projects and recreate traceability

    2 hours to manually recreate a new test

    $75 per hour labor rate for a QA Tester

    Total hours: (500k x 70% x 2 min. + 500k x 10% x 120 min.)/60 min. = 111,666 hours

    Total savings: 111,666 x $75/hour labor rate = $8,375,000 annually

    Figure 2. Asset sharing and reuse

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    Chart 2. Cross-project reporting

    Assumptions:

    75 business initiatives spanning multiple HP Quality Center projects (Customers frequently set aside an HPQuality Center project per business initiatives.)

    4 hours per week to manually aggregate data across multiple HP Quality Center projects (Aggregated busininitiative progress and status view)

    $75 per hour labor rate for project manager or reporting exper t

    Time to manually aggregate data per project:4 hours/week x 4 weeks/month = 16 hours/month x 12 months = 192 hours/year

    Time to manually aggregate data across projects:192 hours/year x 75 business initiatives = 14,400 hours/year

    Annual cost savings:14,400 hours/year x $75 per hour labor rate = $1,080,000 annually

    This customer had 500,000 test cases that were createdannually across 800 projects. It takes 2 minutes tolog in, copy a test between projects, and re-link thetests to the requirements. For each test case that hasto be re-created, it takes 2 hours.

    You can calculate the number of hours saved by shar-ing and reusing assets, multiplied by the $75 per hourlabor rate for a typical tester and arrive at over $8.3

    million in annual savings from automating this feature.

    Cross-project reportingHP Quality Center Premier enables cross-project report-ing, which allows customers to aggregate quality met-rics, requirements coverage, and defect trends acrossprojects for a more holistic view of quality statusacross projects in order to make a more informeddecision at the enterprise release level. (See Figure 3.)

    To demonstrate the ROI of cross-project reporting, again use an actual customer example. (See Cha

    A customer managing an enterprise release mighave 75 large business initiatives spanning multipQuality Center projects running simultaneously. If tcustomer spends, on average, 4 hours a week tomanually aggregate the quality metrics across HQuality Center projects in order to compile a condated dashboard for a weekly status meeting, thwould spend 192 hours per year, per initiative taggregate the data Then multiply that by 75 busiinitiatives and you get 14,400 hours per year. At average $75 per hour labor rate for a project manor reporting expert, automating this task alone wosave over $1M annually.

    Figure 3. Cross-project reporting

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    Initiatives Keep the change initiative. VSOESAP phase 1

    Project template:process workflow and

    user-defined fields

    Quality Center Premier centralizes the management and enforcement of consistentworkflows and processes.

    6

    Assumptions:

    Small Quality Center projects: 650 requiring 2 hours per updateLarge Quality Center projects: 75 requiring 5 hours per update

    Quality Center project repositories: 75 requiring 10 hours per update

    Total: 800 Quality Center projects annually requiring updates

    Scenario 1: Small projects

    10 process updates per Quality Centerproject annually

    2 hours per update650 Quality Center projects requiringupdates

    Total: 10 x 2 x 650 = 13,000 hours

    Total savings = 13,000 x $75/hour =$975,000 yearly

    Scenario 2: Large projects

    10 process updates per Quality Centerproject annually

    5 hours per update75 Quality Center projects requiringupdates

    Total: 10 x 5 x 75 = 3,750 hours

    Total savings = 13,750 x $75/hour =$281,250 yearly

    Scenario 3: Project repositories

    10 process updates per Quality Centeproject annually

    10 hours per update75 Quality Center projects requiringupdates

    Total: 10 x 10 x 75 = 7,500 hours

    Total savings = 7,500 x $75/hour =$562,500 yearly

    Chart 3. Process enablement

    $75 per hour labor rate for HP Quality Center Administrator; total savings $1,818,750 annually

    Process enablementProcess standardization is a necessity for enterprise-wide reporting, asset sharing, and reuse. HP QualityCenter Premier enables customers to enforce standard-ized processes and best practices by allowing them tocentrally create templates with mandatory workflowsand user-defined fields and propagate them automati-cally across projects. (See Figure 4.) When theres a

    change to the process, that change can be imple-mented once in the template and propagated to allof the affected projects to ensure that each team isusing the same standards and the same processesStandardized workflows and user-defined fields alsosupport the ability to conduct cross-project reportingusing a common set of metrics for greater visibility.

    Its simple to compute the ROI of process enablemusing an actual customer example as shown in ChaThis customer had 800 projects per year that requprocess updates to either workflows or fields. Thchose to tier the projects based on how active thwere and the amount of time and complexity requto make changes to the processes.

    By using a conservative estimate of 10 process upd

    per year for each project multiplied by the amountime required for each process update, we can eacalculate the number of hours consumed by this tathen multiply it by an average $75 per hour laborfor the HP Quality Center administrator performithe updates. Automating this feature will save thistomer over $1.8 million per year in administrative c

    Figure 4. Process enablement

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    Chart 4. Defect sharing

    *In this example, Data Mart is the application being tested within three separate initiatives.

    Initiatives SAP phase 1 Siebel Keep change.Vendor specific objectiv

    evidence (VSOE)

    Applications CRM Savings

    Portal

    Data Mart

    Billing

    Data Mart

    Developer

    Quality Center Premier automates the aggregation of defects into a centralizedrepository and propagates fixes.

    CRM

    Portal

    Data Mart*

    Shared libraryData Mart

    defects

    Defect sharingHP Quality Center Premier allows customers to sharedefects across projects which reduces risk and increasesdeveloper efficiency by helping developers find, prior-itize and resolve defects sooner. (See Figure 5.) Becausethe defects are stored in a centralized repository, thedeveloper doesnt have to log into each project tosearch for them. The centralized defect repository alsoenables the organization to aggregate defect metricsand report defect status and trends across projects fora more comprehensive view of quality status.

    Once again, as noted in Chart 4, we can calculathe ROI of automating defect sharing using an act

    customer example. This customer has 600 projeand spends 30 minutes per day to have a team leopen the project, find and copy the defects to a ctral repository. With an average of 20 working daa month, that translates to 120 hours per year, pproject, or 72,000 hours per year to copy defecmanually from all 600 projects. At the $75 per holabor rate, automating this feature would save thecustomer $5.4 million annually.

    Figure 5. Defect sharing

    Assumptions:

    600 Quality Center projects that are part of multiple business initiatives

    30 minutes per day for a team lead to open Quality Center projects, find and copy defects to a centralrepository

    20 average working days per month

    $75 per hour labor rate for a team lead

    Time per year spent on finding and copying defects per Quality Center project: 30 minutes/day x 20 days/month = 10 hours/month x 12 months = 120 hours/year

    Time per year spent on finding and copying defects across Quality Center projects: 120 hours/year x 600 projects = 72,000 hours/year

    Annual cost savings: 72,000 hours per year x $75 per hour labor rate = $5,400,000 annually

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    Technology for better business outcomes

    o learn more, visit www.hp.com/software Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject tohange without notice. The only warranties for HP products and services are set forth in the express warrantyatements accompanying such products and services. Nothing herein should be construed as constituting andditional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

    AA2-5210ENW, May 2009

    High-availability serversWith HP Quality Center Premier, customers can installan unlimited number of high-availability servers atno additional charge. High-availability servers aredesigned to support mission-critical deploymentsrequiring 24x7 availability. They are global licensesthat allow for clustering, load-balancing, redundancy,and failover. A license is required for each additionalnode in a cluster

    Why HP Quality Center PremierHP Quality Center Premier has been designed specally for mature organizations who need sophisticacapabilities to manage complex enterprise releaseThe software helps customers reduce costs by enacentralized management and enforcement of consworkflows and processes, and by reducing dupliction of effort through asset sharing and reuse acroprojects. It reduces risk by helping developers findprioritize, and resolve defects faster, as well as

    increasing visibility to quality status, requiremencoverage, and defect status and trends across proto enable customers to make more informed decisat the enterprise release level.

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