HP Openview
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Transcript of HP Openview
Network Management Presentation HP Openview
Presented by: Daminda Perera 02/08/2008
Let’s discuss
• What is HP Openview • History • OpenView Products • Network Node Manager (NNM) • NNM:How it works • Benefits • Summary
• HP OpenView was a Hewlett Packard product range consisting of network and systems management products.
• In 2007, HP OpenView was rebranded under the “HP Software” name.
• HP OpenView was most commonly described as a suite of software applications which allow large-scale system and network management of an organization's IT infrastructure.
• It included optional modules from HP as well as third parties which connect within the well-defined framework and communicate with one another.
HP OpenView
• The foundation product was Network Node Manager (NNM), providing GUI services for other products which integrated with it.
• NNM is generally used in its own right to manage networks (possibly in conjunction with other products)
• HP has a history of acquiring network management software companies. – In 2004, it bought Novadigm and its Radia suite. – In 2005, it acquired Peregrine Systems with its IT asset and service management
software and integrated it into HP OpenView. – In November 2006, HP completed its purchase of Mercury Interactive Corp.,
and from February 2007 is integrating Mercury application and software life-cycle management into HP Software.
– In August 2007, HP announced its intention to purchase Opsware. – In early 2007, alongside the integration of Mercury, HP OpenView was
rebranded under the HP Software name. The OpenView and Mercury brands are being phased out. HP OpenCall will continue, however, as a sub-brand of HP Software.
History
OpenView Products • HP OpenView Network Node Manager (OV NNM) • HP OpenView Operations (OVO) — monitor systems and
applications using agents – for Windows (OVOW) (formerly VantagePoint Operations for
Windows) – for Unix 8.1 (OVOU) (formerly VantagePoint Operations for Unix,
sometimes referenced as ITO) • HP OpenView Service Center (formerly Peregrine ServiceCenter) • HP OpenView AssetCenter (formerly Peregrine AssetCenter) • HP OpenView Service Desk (OVSD) • HP OpenView Internet Services (OVIS) • HP OpenView Service Navigator • HP OpenView Transaction Analyzer (OVTA) • HP OpenView SOA Manager
OpenView Products (Cont’d)
• Performance – HP OpenView Performance Agent (OVPA) – HP OpenView Performance Insight (OVPI) – HP OpenView Performance Manager (OVPM) – HP OpenView Reporter (OVR) 2.0, 3.0, 3.5, 3.6 and 3.80 – HP OpenView GlancePlus
• Storage – HP OpenView Storage Area Manager (OV SAM) – HP OpenView Storage Data Protector – HP OpenView Storage Mirroring – HP OpenView Storage Mirroring Exchange Failover Utility – HP OpenView Dashboard (formerly Service Information Portal (SIP) — provides a web
portal for HP OpenView management products) – HP OpenView TeMIP — A Telecoms OSS service (formerly just known TeMIP when
owned by Compaq-Digital Equipment Corporation) – HP OpenView Service Activator (OVSA) - rebranded as HP Service Activator (HPSA) – HP OpenView Select Access — Secure and reliable access to critical information – HP OpenView Select Identity (OVSI) — Centralized management of user identities and
access rights over their life cycle
OpenView Products (Cont’d)
• HP OpenView Smart Plug-ins (SPIs) These are addons for OpenView Operations and OpenView Network Node Manager that expand
the capabilities of products to other management areas or third party products – HP OpenView SPI for BEA Tuxedo – HP OpenView SPI for BEA WebLogic – HP OpenView SPI for BEA WebLogic Integration – HP OpenView SPI for Citrix – HP OpenView SPI for Databases (Oracle, Microsoft SQL Server, Sybase, and Informix) – HP OpenView SPI for Documentum – HP OpenView SPI for IBM DB2 – HP OpenView SPI for IBM WebSphere Application Server – HP OpenView SPI for Microsoft Exchange – HP OpenView SPI for Microsoft Windows – HP OpenView SPI for MySQL Databases – HP OpenView SPI for OpenVMS – HP OpenView SPI for Oracle Application Server – HP OpenView SPI for PeopleSoft – HP OpenView SPI for Remedy ARS Integration – HP OpenView SPI for SAP – HP OpenView SPI for Dollar Universe – HP OpenView SPI for Siebel – HP OpenView SPI for Storage Area Manager – HP OpenView SPI for Terminal Server – HP OpenView SPI for TIBCO – HP OpenView SPI for UNIX OS – HP OpenView SPI for Web Servers – HP OpenView SPI for VMware
OpenView Products (Cont’d) • Network Node Manager SPIs
– Network Node Manager SPI for Advanced RoutingNetwork Node Manager SPI for IP Telephony
– Network Node Manager SPI for LAN/WAN Edge – Network Node Manager SPI for MPLS VPN – Network Node Manager SPI for IP Multicast
• HP OpenView Configuration Management Formerly Radia: HP acquired Novadigm and its Radia product family for desktop management in
April 2004: – HP OpenView Configuration Management Application Self-Service Manager – HP OpenView Configuration Management Application Manager – HP OpenView Configuration Management Inventory Manager – HP OpenView Configuration Management OS Manager – HP OpenView Configuration Management Patch Manager – HP OpenView Configuration Management Application Usage Manager
• IUM - HP OpenView Internet Usage Manager (IUM) – provides convergent mediation. It collects, processes and correlates usage records and
events from network elements and service applications across voice and data services for prepaid, post-paid and real-time charging in wireless, wireline and cable networks. This usage data can be passed on to business support systems for usage-based billing systems, capacity management and analysis of subscriber behavior.
• Network Node Manager (NNM) is a Hewlett Packard OpenView product which manages networks.
• Network management tool • Proactive network management • Provides a solid solution for managing dynamic IP
networks • NNM is starting point for implementing a network
management solution • It uses SNMP to talk to network devices, allowing them
to be auto discovered, monitored and controlled.
Network Node Manager (NMM)
Network Node Manager (Cont’d)
NNM determines and displays physical and logical connectivity in networks, as well as information pertaining to protocols running over the network. It also allows historical data to be collected and viewed/graphed – Dynamically maps out your network/ Discover the
network – Collects critical information about the network/
pinpoint the problems – Proactive management – Correlates the information it collects – Maintains a relational database – Provides report generation – Access from anywhere
Network Node Manager (Cont’d)
Unmanaged
Reactive
Proactive
Service Level Management
Business Process Re-engineering
-reboot
-alarms -troubleshooting
-agents -baseline -monitoring
-GUARANTEED -Automated
-Optimized to support key business processes
Geoffrey Moore, OV Forum 6/97
Level 1
Level 2
Level 3
Level 4
Level 5
NNM: How does it work?
• NNM uses several protocols to maintain communication with each managed device – SNMPv1, SNMPv2 – TCP/IP, IPX – UDP – ICMP – ARP/RARP
SNMP Network Mgmt Model
• Manager – A manager is an application that executes network management operations – The manager monitors and controls agent systems
• SNMP agent – Resides on a managed node – An application that acts on behalf of an object
• Object – Anything that will be managed
• Host, router, hub, application, database
Manager Agent MIB
SNMP Request with Community Name
Retrieve (get) management information
Alter (set) management information
SNMP Replies
SNMP Traps
SNMP network management is based on three parts: SNMP Protocol
Defines format of messages exchanged by management systems and agents. Specifies the Get, GetNext, Set, and Trap operations
Structure of Management Information (SMI) Rules specifying the format used to define objects managed on the network
that the SNMP protocol accesses Management Information Base (MIB)
A map of the hierarchical order of all managed objects and how they are accessed
• Community names are used to define where an SNMP message is destined for.
• Set up your agents to belong to certain communities.
• Set up your management applications to monitor and receive traps from certain community names.
SNMP (Simple Network Management Protocol)
Automatic Discovery and Layout
• All IP/devices on the network are automatically discovered and mapped
• Map is a logical representation of your network • Automatic discovery may take several hours or even
overnight • IPX devices are also discovered
Example of network discovery and layout
Network Discovery (cont’d)
• NNM discovers the following objects and put them on the default map – Internet-level submap
• IP networks, gateways, routers and multihomed workstations
– Network-level submaps • Bus, star and ring segments
– Segment-level submaps • Hosts, gateways, routers, switches, hubs, and bridges
– Node-level submaps • Network interface cards
Typical Submap Hierarchy
Distributed Internet Discovery and Monitoring (DIDM)
• Large networks may require this distributed model • Spreads discovery, monitoring, and polling across several
Network Node Managers acting as collection stations • Collection stations monitor some portion of the network and
inform the management station of changes • NNM
– can serve as a management station, a collection station, or both • Management stations
– Role is to make the network management functionality available to the users
• Collection stations – Role is to be a collection point in the overall network management
system
Simplified Distribution Model for NNM
Management Consoles
• NNM gives the ability to have 15 to 25 operators simultaneously monitoring the network
• Operators can share one map , or have individual maps – Individual maps create area of responsibility on
the network for each operator – More efficient in large networks
Multiple Management Consoles
NNM: The root view
Show root view
Close NNM
Show your preferred view (home view)
Double click to enter next level
Event configuration – SNMP Traps
Event configuration – SNMP Traps
Event configuration – SNMP Traps
Event configuration – Disk Threshold Traps
What to log.
What to show.
Event configuration – RAM Threshold Traps
Sample map views
Sample map views
Sample map views
Challenges to IT Service Management
• User dissatisfaction/increased user expectations • Deploying network services, while maintaining
productivity • Keeping networks and systems operational 24/7/365 • Producing faster, more predictable response times • Integrating and managing complex systems in a multi-
vendor environment
Technical benefits
• Network Management can help achieve those goals by:
• Fault and Problem Management – Reduced downtime of network systems and devices – Quick detection and correction of network problems
• Performance Management – Ability to monitor data to anticipate problems – Log information for historical analysis
Business Benefits
• Network Management can help achieve those goals through:
• Accounting Management – Obtains statistical information on network use – Track individual resource utilization
• Security Management
Summary
• hp OpenView NNM is a network management platform that can provide a graphical look into your network and provide many benefits like Fault and Problem management, Performance management, etc
• Makes network management proactive instead of reactive • NNM uses SNMP to discover devices on the network and
automatically manage and monitor them • NNM can play an integral role in achieving both the
technical and business goals of an organization
References
• HP open view official Web site • http://en.wikipedia.org/wiki/OpenView