HP JetDirect Print Servers...Installing 600N (EIO) Internal Print Servers 2-1 Internal Print Servers...

HP JetDirect Print Servers Models 600N (EIO), 500X, 300X, EX Plus

Quick Start Guide

Read This First

H P J e t D i r e c t P r i n t S e r v e r s

qsF00_en.book Page 1 Monday, June 26, 2000 3:15 PM

Quick Start Guide

HP JetDirect Print ServersModels 600N (EIO), 500X, 300X

and EX Plus


©Copyright Hewlett-Packard Company 2000. All rights reserved. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

Publication number5969-6871First Edition August 2000

Applicable Products: J3110A, J3111A, J3112A, J3113A, J3263A, J3264A, J3265A, J2591A

Trademark CreditsMicrosoft®, MS-DOS®, Windows®, Microsoft Windows NT® are trademarks or U.S. registered trademarks of Microsoft Corporation. NetWare® and Novell® are registered trademarks of Novell Corporation. IBM®, Operating System/2® are registered trademarks of International Business Machines Corp. Ethernet is a registered trademark of Xerox Corporation. PostScript® is a trademark of Adobe Systems, Incorporated. UNIX® is a registered trademark of the Open Group.

WarrantyThe information contained in this document is subject to change without notice.

HEWLETT-PACKARD COMPANY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance or use of this material.

A copy of the specific warranty terms applicable to your HP product and replacement parts can be obtained from

your HP Sales and Service Office or Authorized dealer.

For warranty service information, see the appendices in this guide.

Safety ConsiderationsPrior to the installation and use of this product, review all safety markings and instructions.

Instruction Manual Symbol. If the product is marked with this symbol, refer to the product manuals to protect the product from damage.

WARNING: Denotes a hazard that can cause injury.

CAUTION: Denotes a hazard that can damage equipment or data.

Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazard and have taken appropriate steps.

Grounding. This product is installed in a safety class 1 product that has a protective earthing terminal. There must be an uninterrupted safety earth ground from the main power source to the product’s input wiring terminals, power cord or supplied power cord set. Whenever it is likely that the protection has been impaired, disconnect the power cord until the ground has been restored.

Hewlett-Packard Company8000 Foothills BoulevardRoseville, California 95747-6588

!

Table of Contents


1. Introduction

For Further Help . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1Release Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Other HP Utilities . . . . . . . . . . . . . . . . . . . . . . . 1-3HP Customer Care . . . . . . . . . . . . . . . . . . . . . . 1-3Year 2000 Compliance. . . . . . . . . . . . . . . . . . . . 1-3

Network Printing Basics . . . . . . . . . . . . . . . . . . . . . 1-4Network Printing Configurations. . . . . . . . . . . 1-5Setting Up Your Network Printer . . . . . . . . . . 1-6

Supported Network Protocols . . . . . . . . . . . . . . . . . 1-7

2. Installing 600N (EIO) Internal Print Servers

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1Installation Procedures . . . . . . . . . . . . . . . . . . . . . . 2-2HP JetDirect EIO Control Panel Menu . . . . . . . . . 2-8Resetting to Factory Defaults . . . . . . . . . . . . . . . . . 2-9HP J3113A 10/100Base-TX Card . . . . . . . . . . . . . 2-10

LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

What To Do Next . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

3


3. Installing External Print Servers

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1Installation Procedures . . . . . . . . . . . . . . . . . . . . . . 3-1

Verifying the Hardware Installation . . . . . . . . 3-4LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5Switches (HP JetDirect 300X and 500X) . . . . . . . . 3-7Resetting to Factory Defaults . . . . . . . . . . . . . . . . . 3-8

4. HP Software Solutions

Using the HP JetDirect CD-ROM . . . . . . . . . . . . . . 4-1Microsoft or Novell NetWare Networks . . . . . . 4-2UNIX Networks . . . . . . . . . . . . . . . . . . . . . . . . . 4-4Apple Mac OS Networks . . . . . . . . . . . . . . . . . . 4-4

To View Documents on the CD-ROM . . . . . . . . . . . 4-5Software Solutions Table. . . . . . . . . . . . . . . . . . . . . 4-7

A. Regulatory Statements

B. Warranty Service

C. HP Customer Care

HP Customer Care Online. . . . . . . . . . . . . . . . . . . . C-1HP Customer Care Forum. . . . . . . . . . . . . . . . . . . . C-2HP Customer Care By Phone . . . . . . . . . . . . . . . . . C-2

4

Intro

du

ction


11

IntroductionThank you for purchasing the HP JetDirect print server! This guide provides information to install the HP JetDirect print server and quickly set up your network printer on Microsoft and Novell NetWare networks.

For Further Help

Release Notes

For important information on the HP JetDirect CD-ROM software, see the Release Notes and Readme files on the CD-ROM:

Table 1.1 Release Notes

Item Description

\README.txt Contains general information for the software supplied on the HP JetDirect CD-ROM.

\HPJSI\COMMON\README.htm

\HPJSI\COMMON\README.wri

Provides the latest information on the operation and use of the HP Install Network Printer wizard. Includes information for installing specific HP JetDirect-connected peripherals.

Introduction 1-1


Documentation

For more thorough coverage and advanced network configuration topics, refer to the documentation provided on the HP JetDirect CD-ROM (see Table 1.2). For instructions on viewing these documents, refer to “To View Documents on the CD-ROM” in Chapter 4.

Table 1.2 HP JetDirect CD-ROM Documentation

Documents on the CD Document Contents

HP JetDirect Hardware Installation Guide

HP JetDirect hardware installation, specifications, local declarations and firmware-upgrade support

HP JetDirect Print Server Administrator’s Guide

(600N/400N/500X/300X)

● HP Software Solutions Summary for HP JetDirect print servers:

■ HP Web JetAdmin, a Web-based tool for managing network peripherals

■ HP IP/IPX Printer Gateway for NDPS■ HP LaserJet Utility to set up printers on

AppleTalk networks

● TCP/IP Configurations

● Using LPD (Line Printer Daemon) services on the HP JetDirect print server

● FTP Printing

● Troubleshooting and configuration page messages

● Embedded Web Server to access configuration and management pages for the print server and device

HP JetDirect Printer Installer for UNIX Software Installation Guide

Network printer installation, configuration, and diagnostics information for HP-UX and Sun Solaris systems.

1-2 Introduction

Intro

du

ction


1Other HP Utilities

For an overview of HP software solutions, see the “Software Solutions Table” in Chapter 4. For the latest information on these and other HP utilities, visit the HP Customer Care Center online at:

http://www.hp.com/support/net_printing

HP Customer Care

For direct support through HP Customer Care Online or By Phone, refer to the HP Customer Care information in Appendix C.

Note In the USA, call HP Customer Care at:

(208) 323-2551

For the most recent HP Customer Care telephone numbers and available services worldwide, visit:

http://www.hp.com/support/support_assistance

Year 2000 Compliance

Hewlett-Packard, the leader in network printing solutions, wants to ensure our customers are ready for success in the year 2000. For the latest information regarding year 2000, click on the Year 2000 link at the following web site:


Introduction 1-3


Network Printing BasicsNetworks consist of computers connected together to share information and resources, such as printers. On a “client-server” network, client computers send print jobs to dedicated server computers that control the use of each printer. On a “peer-to-peer” network, dedicated servers are not used. Instead, each computer is configured to send print jobs to the printer directly.

Peer-to-Peer printing

Client-Server printing

Server

1-4 Introduction

Intro

du

ction


1Network Printing Configurations

Client-server printing is typically used in medium to large networks where dedicated servers are used to manage printing needs of many users. Client-server networks use network operating systems (NOS) such as Novell NetWare and Microsoft Windows NT/2000 Server.

Peer-to-peer printing is more suitable for smaller networks. On peer-to-peer networks, users configure their Microsoft Windows 95/98/NT/2000 systems to print directly to the printer. Note that peer-to-peer printing can be configured on a client-server network. For example, a small workgroup might use peer-to-peer printing even though it is connected to an enterprise-wide client-server network.

Regardless of the network type (client-server or peer-to-peer), your computers and printers must use a common language, or “network protocol” to communicate with each other. The most common protocols are IPX (Internet Packet Exchange), made popular by Novell NetWare networks, and TCP/IP (Transmission Control Protocol/Internet Protocol), made popular by the Internet. The HP JetDirect print server supports these and other popular network protocols.

Introduction 1-5


Setting Up Your Network Printer

Note If you are on a network that uses TCP/IP, you must configure the print server with an IP address and other TCP/IP parameters as required. Check with your network administrator for a valid IP address and other required parameters.

The HP JetDirect CD-ROM contains software to quickly set up your printer for the network environments summarized below.

See Chapter 4 in this guide for other available HP solutions.

For additional printer setup options and more information, see the HP JetDirect Print Servers Administrator’s Guide (600N/400N/500X/300X) included on the HP JetDirect CD-ROM.

Network System HP JetDirect CD-ROM Software

Microsoft networks

(IP or IPX)

Windows 95/98,

Windows NT 4.0,

Windows 2000

Use the HP Install Network Printer wizard (see Chapter 3) for client-server or peer-to-peer (direct-mode) printing.

For client-server networks, share the printer on the server so that it’s available to clients.

Novell NetWare NDS or Bindery networks (Queue Server Mode only)

(IPX)

Windows 95/98,

Windows NT 4.0,

Windows 2000

Use the HP Install Network Printer wizard (see Chapter 3) to set up the appropriate queues on the NetWare server and JetDirect print server.

UNIX networks

(IP)

HP-UX, Sun Solaris

Use the HP JetDirect Printer Installer for UNIX (see the documentation and release notes on the CD-ROM)

1-6 Introduction

Intro

du

ction


1Supported Network Protocols

Supported Network Protocols

Network Printing Environments

TCP/IP Microsoft Windows 95, 98, NT 4.0, 2000

NDPS 2 and NEPS (via Novell NetWare 5.x)

HP-UX (10.20, 11.x) (HP 9000 Series 700/800)

Solaris (2.5, 2.5.1, 2.6, 7) (SPARCsystems only)

RedHat Linux 6.x

SuSE Linux 6.3

MPE/iX**

SCO UNIX v/386**IBM AIX 3.2.5 and later**

Other operating systems that support LPD (line printer daemon), including IBM OS/2 Warp**, Mac OS 8.1**

Internet printing over IPP (Internet Printing Protocol), Windows NT 4.0, Windows 2000***

IPX/SPX and compatible

Novell NetWare (3.2, 4.x, 5.x)

NDPS 2 and NEPS (via Novell NetWare 4.11, 4.2, 5.0, 5.1)

Microsoft Windows 95, 98, NT, 2000 )

EtherTalk AppleTalk (Mac OS, System 7.5 and above)*

LocalTalk AppleTalk (Mac OS, System 7.5 and above)

(HP J3111 internal print server only)

DLC/LLC Artisoft LANtastic Powersuite**

Microsoft Windows NT 4.0**

* Excludes Token Ring products (J3264, J3112). HP JetDirect external print servers require printers with bidirectional parallel ports (IEEE 1284).

**Contact your network system vendor for software, documentation, and connectivity support.

*** HP J2591 external print server does not support the Internet Printing Protocol.

Introduction 1-7


Note HP software solutions that are available for supported networks are summarized in Chapter 4 of this guide.

1-8 Introduction

Intern

al Prin

t


Servers

22

Installing 600N (EIO) Internal Print Servers

IntroductionThe HP JetDirect 600N family of internal print servers are network interface cards for HP Enhanced I/O (EIO) printers, multifunction peripherals (MFPs), and other peripherals. With an HP JetDirect print server, you can connect and share your printer anywhere on your network and print at network speeds.

A typical network using an HP JetDirect 600N print server is illustrated below. The card must first be installed into the printer and connected to the network. Then, you must configure the card for network operation.

HP JetDirect 600N

Installing 600N (EIO) Internal Print Servers 2-1


CAUTION HP JetDirect cards contain electronic components that can be damaged by static electricity through electrostatic discharge (ESD). To prevent ESD damage, maintain frequent contact with any bare sheet metal surface on the printer. A grounding wrist strap (or similar device) is useful for this purpose. Handle the card carefully at all times. Avoid touching electronic components or circuit paths.

Installation Procedures1. Identify Your HP JetDirect 600N Internal Print Server.

Remove the HP JetDirect card from its packaging and verify that you have the correct card for your network.

HP J3110A for Ethernet (10Base-T) networks

Provides an RJ-45 connector (unshielded twisted-pair cable)

HP J3111A for Ethernet (10Base-T, 10Base-2) and LocalTalk networks

Provides an RJ-45 connector (unshielded twisted-pair cable), a BNC connector (coaxial ThinLAN cable) and Mini-DIN 8 connector (LocalTalk connector box)

HP J3112A for Token Ring (IEEE 802.5) networks

Provides an RJ-45 connector (unshielded twisted-pair cable) and DB-9 connector (type 1, 2, or 6 shielded twisted-pair cable)

2-2 Installing 600N (EIO) Internal Print Servers

Intern

al Prin

t


Servers

2

2. If Necessary, Set Switches or Jumpers on Your Card.

HP J3113A for Fast Ethernet (10/100Base-TX) networks

Provides an RJ-45 connector (unshielded twisted-pair cable). For 100Base-TX, use Category 5 cable.

If You Have a Token Ring Card (J3112A)

Token Ring networks operate at 4 Mbps or 16 Mbps. You must set the Data Rate switch on the card to either 4 or 16, depending on your network. If you don’t know, ask your network administrator. The factory default setting is 16 Mbps.

If You Have a 10/100Base-TX Card (J3113A)

The 10/100TX card is preconfigured for Auto-negotiation (jumper P1), which means the card will automatically attempt to connect to your network using the proper speed (10 or 100 Mbps) and duplex mode (Full or Half). In most cases, you do not need to change the jumper settings. Refer to “HP J3113A 10/100Base-TX Card” in this chapter for more information.



3. Before Installing the Card, Verify That Your Printer Works.

4. Turn Your Printer Off and Unplug the Power Cord.

Print a Printer Configuration Page.

For instructions, refer to your printer manuals.


Intern

al Prin

t


Servers

25. Insert the Card and Connect the Network Cables.

Note Some printers have multiple EIO (Enhanced I/O) slots. You can install the HP JetDirect card into any EIO slot.

For HP J3111A, you can use the LocalTalk port and only one Ethernet port: RJ-45 or BNC.

For HP J3112A, you can use only one Token Ring port: RJ-45 or DB 9.

Connect network cables.

Insert card into any EIO slot.



6. Verify That the Card Is Operating Properly.

Note If other messages appear, see the Troubleshooting chapter in the HP JetDirect Print Servers Administrator’s Guide (600N/400N/500X/300X) on the HP JetDirect CD-ROM.

For HP J3113A 10/100Base-TX cards, see the section “HP J3113A 10/100Base-TX Card” (page 2-10) for special configuration and troubleshooting information.

Print or Display JetDirect Configuration.

● For HP LaserJet printers, a JetDirect Configuration page will print when you print the printer’s configuration page.

Check the JetDirect Configuration page and verify that an “I/O CARD READY” message appears.

● For other peripherals, refer to the peripheral’s documentation.


Intern

al Prin

t


Servers

27. Configure the Card for Network Operation.

You can use the installation and configuration software on the HP JetDirect CD-ROM.

Refer to Chapter 4.

For many HP printers, you can use the printer’s control panel to configure basic network parameters.

Refer to the “HP JetDirect EIO Control Panel Menu” section in this chapter.

If the JetDirect card has been configured with an IP address, you can use a supported Web Browser for advanced configuration.

Use the IP address as the URL. For information about HP’s Embedded Web Server, see the HP JetDirect Administrator’s Guide (600N/400N/500X/300X) on the HP JetDirect CD-ROM.



HP JetDirect EIO Control Panel MenuAlthough use of the HP installation software is preferred, you can configure basic network parameters on an HP JetDirect EIO print server from the control panel on supported peripherals. For specific instructions on using your peripheral’s control panel to access the JetDirect EIO menu, refer to your peripheral’s documentation.

JetDirect Menu Item Description

CFG NETWORK=NO* Selects whether or not you want to access the JetDirect menu items. NO* (default) indicates you do not want to access the menu. You must change this to YES* each time you want to access the JetDirect EIO menu.

Note: the asterisk (*) is used on some printers to indicate the active selection.

IPX/SPX=ON*

DLC/LLC=ON*

TCP/IP=ON*

ETALK=ON*

Identifies whether the protocol stack is enabled or disabled. The default is ON*. Change this to OFF* to disable this protocol.

CFG IPX/SPX=NO* Selects whether you want to access the IPX/SPX menu and set IPX/SPX protocol parameters. You must change this to YES* each time you want to access the IPX/SPX menu.

In the IPX/SPX menu, you can specify the Frame Type parameter used on your network.

■ The default is AUTO, to automatically set and limit the frame type to the one detected.

■ For Ethernet cards, frame type selections include EN_8023, EN_II, EN_8022, EN_SNAP.

■ For Token Ring cards, frame type selections include TR_8022, TR_SNAP.

In the IPX/SPX menu for Token Ring cards, you can also specify NetWare Source Routing parameters, which include SRC RT=AUTO (default), OFF, SINGLE R, or ALL RT.


Intern

al Prin

t


Servers

2

Resetting to Factory DefaultsYou can restore default values by performing a cold reset on your printer (see your printer documentation for instructions). To perform a cold reset on many HP LaserJet printers, turn off the printer and then hold down [Go] as you turn the printer back on.

CAUTION This restores both your printer and JetDirect configuration to their factory default values.

CFG TCP/IP=NO* Selects whether you want to access the TCP/IP menu and set TCP/IP protocol parameters. You must change this to YES* each time you want to access the TCP/IP menu.

In the TCP/IP menu, you can specify BOOTP=YES* for TCP/IP parameters to be automatically configured by a BootP or DHCP server when the printer is turned on.

If you specify BOOTP=NO, you can manually set the following TCP/IP parameters from the control panel:

■ Each byte of the IP address (IP)■ Subnet Mask (SM)■ Syslog Server (LG)■ Default Gateway (GW)■ Idle Timeout period (default is 90 seconds, 0

disables the timeout)

CFG ETALK=NO* Selects whether you want to access the EtherTalk menu and set the AppleTalk phase parameter (ETALK PHASE=1 or 2) for your network. You must change this to YES* each time you want to access the EtherTalk menu.

JetDirect Menu Item Description



HP J3113A 10/100Base-TX CardThe HP JetDirect 600N 10/100Base-TX card has LEDs and configuration jumpers.

LEDs

On the HP JetDirect 600N 10/100Base-TX card, there are LEDs on the network connector that indicate the operating speed (10Mbps or 100Mbps).

Note The HP JetDirect 10/100Base-TX print server may require up to 10 seconds to establish a link to the network.

If the 10 (left) LED is...

And the 100 (right) LED is... Then the print server has...

Off or blinking Off or blinking No link established.

On Off Link established at 10 Mbps.

Off On Link established at 100 Mbps.

JumpersP1, P2, P3 LEDs


Intern

al Prin

t


Servers

2Jumpers

The HP JetDirect 600N 10/100Base-TX card has configuration jumpers that should be used only if the print server fails to link on the network. The factory-default setting (P1 = Auto) will suit most installations.

When P1 is set to Auto, the other two jumper settings are ignored; the print server auto-negotiates the link speed and duplex setting with the connected switch or hub device. Even with devices that don’t auto-negotiate, the print server detects the network link speed and uses half duplex.

If the print server fails to link, you can manually configure the print server by positioning the jumpers as shown below, only if you are certain of the duplex setting and speed at which the switch or hub is operating.

Link setting is auto-negotiated (default)

Link setting is 100Base-TX Half-Duplex

Link setting is 100Base-TX Full-Duplex

Link setting is 10Base-T Half-Duplex

Link setting is 10Base-T Full-Duplex



What To Do NextDepending on your computer and network operating systems, you may still need to configure your computers for printing. For example, you may need to load your printer drivers, create a printer object (or icon), or configure a network print path to your printer.

To set up your computer for network printing, go to Chapter 4.


Extern

al Prin

t


Servers

33

Installing External Print Servers

IntroductionTo install the HP JetDirect 300X, 500X, and EX Plus external print servers, you need to complete these steps:

● Verify that your printer parallel port(s) work properly (print a self test page from your printer when it is connected directly to your PC).

● Connect the print server to the network and printer(s) and plug in the print server.

● Generate a configuration page from the print server.

Installation ProceduresFollow these instructions to install the HP JetDirect external print servers. (“Printer” refers to any supported printer, plotter, or HP All-In-One peripheral you are connecting to the print server.)

1. To ensure your printer(s) work properly, do one of the following:

■ Send data through the parallel port of each printer you are connecting to the print server, or

■ Generate a printer self-test page (refer to your printer manual for instructions).

2. Switch off the power for each printer.

Installing External Print Servers 3-1


3. For a Token Ring print server (J3264), set the data-rate switch to the appropriate speed (4 Mbps or 16 Mbps) (Figure 3-1). Take a pen or similar object and slide the switch up for 16 Mbps or down for 4 Mbps.

Figure 3-1 Token Ring data-rate switch set at 16 Mpbs on the HP J3264

4. For the 300X or 500X Ethernet print servers (J3263 or J3265), verify the auto-negotiation switches are in their default position (all down). (For other options, see page 3-7.)

Figure 3-2 Hardware connections using a U.S. power module for the HP JetDirect J3265 Print Server

Data-rate switch

3-2 Installing External Print Servers

Extern

al Prin

t


Servers

3Note In the following steps, the circled numbers

correspond to those in Figure 3-2. The HP JetDirect 300X and EX Plus have one printer port �. The HP JetDirect 500X has a BNC port �. The HP JetDirect 500X and 300X has an RJ-45 connector � for either 10- or 100-Mbps operation.

5. Connect the print server to the network � or �.

6. Connect the print server to the printer(s) �, �, and �.

If you are attaching only one printer to the 500X, HP recommends that you attach that printer to Port 1 �.

If you are using DLC/LLC network protocols, your printer must be connected to Port 1 (the DLC/LLC protocol is supported only on Port 1).

7. Plug the power module into the power receptacle on the print server �.

8. Plug the power module into the wall outlet �. Since there is no power switch, the print server is switched on after you plug it in.

9. Check the LEDs on the front of print server. The Status LED should be green (steady or blinking).

If the internal self-test failed, the Activity LED will be on and the Status LED will be off. For troubleshooting information, see the HP JetDirect Print Servers Administrator’s Guide on the HP JetDirect CD-ROM.

10. Wait about 10 seconds. For 10Base-T and 100Base-TX networks, check the 10 and 100 LEDs to verify that the correct one is lit (see page 3-5).

11. Switch on the power on your printer(s) to begin printing.



Verifying the Hardware Installation

To verify the installation of the HP JetDirect external printer server, generate a configuration page. This page is generated from Port 1 of the printer server.

To generate a configuration page, follow these steps:

1. Print a JetDirect configuration page by pressing and releasing the Test button on the print server.

2. If the configuration page displays the message I/O CARD READY, you have successfully completed the hardware installation. (If not, see the Troubleshooting chapter in the HP JetDirect Print Servers Administrator’s Guide shipped on the HP JetDirect CD-ROM.)

Refer to this configuration page when configuring the software. For sample configuration pages, see the Troubleshooting chapter in the HP JetDirect Print Servers Administrator’s Guide on the HP JetDirect CD-ROM.

Selecting a Configuration Page Language

The configuration page for the HP JetDirect external print server is sent to the printer attached to Port 1. The printer language is auto-detected the first time the print server is powered up and after each cold reset.

If you want to change the detected printer language, use the LEDs and Test button to select a PDL for the configuration page. When you hold down the Test button for three seconds, the LEDs begin to cycle through four configurations, as outlined in the following table.

Release the Test button when you get the right PDLs (Page Description Language), and the configuration page will be printed.

For PDL... The Status LED is... The Activity LED is...

HP PCL (default) Off Off

ASCII Off On

Postscript On Off

HP-GL/2 On On


Extern

al Prin

t


Servers

3When you first press the Test button, the Status and Activity LEDs are on and solid for about 5 seconds. Then they switch off, indicating they are cycling through the PDLs.

LEDsOn the top of the print server are Status and LAN Activity LEDs:

Between the Status and LAN Activity LEDs is the Test button, used to print a configuration page. See “Verifying the Hardware Installation” (page 3-4) for more information.

If the Status LED is...

And the Activity LED is... Then the print server is...

Off Off Not receiving power.

On Off On; no LAN activity detected.

On Blinking On; LAN activity detected.

Off On (Solid) Encountering a fault during self-test or operation.

Blinking Off Encountering one of the following conditions:

● running a self-test

● not configured.

● not able to attach to the network.

On On On; heavy LAN activity detected.



On the back of the HP JetDirect 300X (J3263) and 500X (J3265) Print Servers, there are LEDs that indicate the operating speed (10Mbps or 100Mbps) (Figure 3-3). (This only applies to 10Base-T and 100Base-TX networks.)

Figure 3-3 Back of HP JetDirect 300X Print Server. (For the HP JetDirect 500X, the LEDs are also located next to the RJ-45 port.)

If the 10 (left) LED is...

And the 100 (right) LED is... Then the print server has...

Off or blinking Off or blinking No link established.

On Off Link established at 10 Mbps.

Off On Link established at 100 Mbps.

Auto-negotiation Switches

10 & 100 LEDs


Extern

al Prin

t


Servers

3Switches (HP JetDirect 300X and 500X)The HP JetDirect 300Xand 500X Print Servers have configuration switches that should be used only if the print server fails to link on the network. The factory-default setting of all 3 switches down will suit most installations. These switches only apply to 10Base-T and 100Base-TX networks only.

When the first switch is set to Auto, the other two switch settings are ignored; the server auto-negotiates the link speed and duplex setting with the connected switch or hub device. Even with devices that don’t auto-negotiate, the print server detects the network link speed and uses half duplex.

Although usually unnecessary, you can control the settings directly by positioning the switches as shown in the table below, only if you are certain of the duplex setting and speed at which the switch or hub is operating.

Note In Auto mode, you can see the network speed by checking the LEDs at the RJ-45 connector (see page 3-5).

If the auto switch is set to...

And if the speed switch is set to...

And if the duplex switch is set to...

Then the settings are...

AUTO (down) either position (default=down)

either position (default=down)

Auto-negotiated (factory default)

MANUAL (up) 10 (up) HALF (down) 10Base-T Half-duplex

MANUAL (up) 100 (down) HALF (down) 100Base-TX Half-duplex

MANUAL (up) 10 (up) FULL (up) 10Base-T Full-duplex

MANUAL (up) 100 (down) FULL (up) 100Base-TX Full-duplex



Resetting to Factory DefaultsOnce you configure your print server, the configuration settings are retained in memory unless you manually reset them to factory defaults.

(The firmware is not affected when you reset the configuration settings.)

To reset the print server to factory defaults, follow these steps:

1. Unplug the power cord from the print server.

2. While holding down the Test button on the print server, plug the power module into the print server and continue to hold down the Test button for about five seconds. Any user-configured settings will be erased.


HP

So

ftwar


So

lutio

ns

44

HP Software SolutionsHP provides a variety of software solutions to set up or manage your HP JetDirect-connected network device. For general information about th esoftware, see Tabl e4.1 on page 4-7.

For advanced configuration and troubleshooting topics, see the HP JetDirect Print Server Administrator’s Guide (600N/400N/500X/300X) on the HP JetDirect CD-ROM.

Using the HP JetDirect CD-ROMThe HP JetDirect CD-ROM contains software, documentation, registration, and licensing information for your HP JetDirect print server.

Using this CD-ROM on supported systems, you can do the following:

● Quickly set up your printer for printing

● View documentation for your print server

● Register your print server via the Internet

HP Software Solutions 4-1

e


Microsoft or Novell NetWare Networks

The HP JetDirect CD-ROM installation utility supports Windows 95, 98, NT 4.0, and 2000 systems only. To run the utility, proceed as follows:

1. Insert the CD-ROM into your CD-ROM drive.

2. Wait for the installation utility to start automatically. If necessary, run SETUP.EXE from the root directory of the HP JetDirect CD-ROM.

Select the option you desire and follow the instructions on the screen.

Launches the HP Install Network Printer wizard

4-2 HP Software Solutions

HP

So

ftwar


So

lutio

ns

4To Use the HP Install Network Printer Wizard

To quickly set up your print server and system for network printing, use the Install Network Printer wizard.

Note The Install Network Printer wizard can be used in most environments. Note the following exceptions:

● Windows 3.1x and NT 3.51 environments are not supported.

● For HP DesignJet printers and supported All-In-One products, use the installation utilities and instructions that came with the product.

For the latest information, refer to the following release notes on the HP JetDirect CD-ROM:

\HPJSI\COMMON\README.htm, or

\HPJSI\COMMON\README.wri

1. From the CD-ROM installation utility’s main screen, select Install Network Printer and follow the instructions displayed.

2. Click Help on each screen for additional instructions.

3. When prompted, print a test page to verify printer setup.

If the test page successfully prints, then you have completed printer setup on this computer system. For client-server networks, you must now use the system utilities available for your network to set up each network client that will access this printer.

If the test page fails to print, perform the troubleshooting tasks displayed by the wizard. Click Help for more information. For detailed troubleshooting information, read the HP JetDirect Print Server Administrator’s Guide (600N/400N/500X/300X). See “To View Documents on the CD-ROM”.


e


UNIX Networks

For HP-UX and Sun Solaris systems, use the HP JetDirect Printer Installer for UNIX software provided on the HP JetDirect CD-ROM. The software is located in the directory /UNIX of the CD-ROM.

For detailed installation instructions and other information, read the text and documentation files provided in the /UNIX directory of the CD-ROM.

For HP JetDirect troubleshooting and configuration page messages, read the HP JetDirect Print Server Administrator’s Guide (600N/400N/500X/300X). See “To View Documents on the CD-ROM”.

Apple Mac OS Networks

For AppleTalk networks, use the HP LaserJet Utility provided on the HP JetDirect CD-ROM. To install the software, follow these steps:

1. Insert the CD-ROM into the CD-ROM drive and wait for the HP JetDirect CD-ROM icon to appear on the screen.

2. Double-click the HP JetDirect icon to display the items in the JetDirect window.

3. Double-click the HP LaserJet software installation icon for the language you want. Then follow the instructions on the screen.

To run and use the software, refer to the help files provided with the software. For more information, read the HP JetDirect Print Server Administrator’s Guide (600N/400N/500X/300X) supplied on the CD-ROM.


HP

So

ftwar


So

lutio

ns

4To View Documents on the CD-ROMSeveral HP JetDirect print server documents, including the HP JetDirect Print Server Administrator’s Guide, are provided on the CD-ROM in Adobe Acrobat Reader format (*.pdf files). For supported Windows systems, these documents can be accessed using the CD-ROM utility.

1. Insert the CD-ROM into your CD-ROM drive.

2. Wait for the installation utility to start automatically. If necessary, run SETUP.EXE from the root directory of the HP JetDirect CD-ROM.

3. Select View Documentation. The Acrobat Reader will run and will display the HP JetDirect Documentation home page.

Select this option


e


Note If the required version of the Adobe Acrobat Reader is not installed, the CD-ROM installation utility will request your permission to install it.

4. Click on the document that you want to view.

Note For other supported operating systems, you can access the documentation files directly from the \MANUALS directory on the CD-ROM. The Adobe Acrobat Reader for your system must be installed and available on your system. If you have difficulty viewing documents, upgrade to the latest released version of Acrobat Reader available from Adobe Systems Incorporated.


HP

So

ftwar


So

lutio

ns

4Software Solutions TableThe following table will help you determine which software is best for you:

Table 4.1 HP Software Solutions (1 of 3)

Operating Environment Function Remarks

Install Network Printer Wizard (Windows)

Windows 95, 98

Windows NT 4.0, 2000

NetWare 3.x, 4.x, 5.x

Install a single network printer on a peer-to-peer or client-server network

Simple printer installation

Runs from CD-ROM

Installable version that runs from system disk is available

More information:


HP JetDirect Printer Installer for UNIX

HP-UX 10.20, 11.x

Solaris 2.5.x, 2.6, 7

TCP/IP

Install a single network printer on a supported UNIX network

More information:



e


HP Web JetAdmin (Internet access required)

Windows NT 4.0, 2000

HP-UX

Solaris

Red Hat, SuSE Linux

NetWare*

*Supports queue creation (NetWare) and peripheral management from HP Web JetAdmin hosted on Windows NT 4.0, 2000

Remote installation, configuration, and management of HP JetDirect-connected print servers, non-HP printers that support the standard MIBs, and printers with embedded web servers

Alerts and consumables management

Remote firmware upgrades for HP JetDirect print servers

Asset tracking and utilization analysis

HP’s preferred solution for ongoing management and installation of multiple printers-anywhere on your intranet

Browser-based management

More information:


HP Internet Printer Connection

Windows NT 4.0, 2000 (Intel)

TCP/IP only

(for HP JetDirect 600N, 300X, and 500X only)

Note: Microsoft Internet Printing software is also integrated with Windows 2000

Print path configuration between your system and an HP JetDirect-connected printer over the Internet via the Internet Printing Protocol (IPP)

Allows economical distribution of high-quality hardcopy documents over the Internet, replacing fax, mail, and overnight services

Requires HP JetDirect print server (firmware version X.07.17 or later)

More information:





HP

So

ftwar


So

lutio

ns

4HP IP/IPX Printer Gateway

NetWare 4.11, 4.2, 5.0, 5.1

Simplified installation, printing, and bidirectional management of HP JetDirect-connected printers under Novell Distributed Print Services (NDPS)

Allows automatic discovery and installation of HP JetDirect-connected printers into NDPS via IPX

Frees up user licenses

Allows disabling of SAPs to reduce network traffic

For IPX printing, requires HP JetDirect firmware version X.03.06 or later

More information:


HP LaserJet Utility for Mac OS

Mac OS 7.5 or later Installation and management of HP JetDirect-connected printers

More information:





e

Reg

ulato

ry


Statem

ents

AA

Regulatory Statements

FCC Statement (U.S.A)

General Information. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company may cause interference and void the FCC authorization to operate this equipment.

The Federal Communications Commission has prepared a booklet titled Interference Handbook (1986), which may be helpful to you. This booklet (stock number 004-000-004505-7) may be purchased from the Superintendent of Documents, U.S. Government Printing Office, Washington, D.C. 20402.

FCC Class A for HP J3112A and J3264A Token Ring, and HP J3110A, J3111A, J3113A, J3263A, J3265A, J2591A Ethernet or IEEE 802.3/802.3u. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause interference to radio communications.

Installing this equipment in an FCC Level B product results in an FCC Level A Composite System (as defined in the FCC Rules and Regulations) when attached to an Ethernet (IEEE 802.3/802.3u) or Token Ring (IEEE 802.5) network.

FCC Class B for HP J3111A with LocalTalk Only. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

A-1


1. Reorient or relocate the receiving antenna.2. Increase the separation between the equipment and receiver.3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.4. Consult the dealer or an experienced radio/TV technician for help.

European Community

When used with Ethernet, IEEE 802.3/802.3u 10/100Base-TX, or Token Ring configurations, this equipment complies with EN55022 Class A. This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

Declarations of Conformity. The Declarations of Conformity comply with ISO/IEC Guide 22 and EN45014. They identify the product, the manufacturer's name and address, and the applicable specifications that are recognized in the European Community. For each Declaration of Conformity, see the HP JetDirect Hardware Installation Guide on the HP JetDirect CD-ROM.

Acoustic Noise. Not applicable

Electromagnetic Emissions.

FCC part 15 Class A (U.S.A.), ICES-003 (Canada), VCCI Class 1 (in Japan), CISPR-22/EN55022 Class A, CNS 13438 (Taiwan), AS/NZS 3548 (Australia/New Zealand), GOST 29216 (Russia)

Note For EU compliance, see the Declaration of Conformity.

Safety.

Products comply with:

IEC 950: (1991)+A1,A2,A3,A4/EN60950 (1992)+A1,A2,A3,A4UL 1950CSA 950NOM-019-SCFI-1994 and NOM-001-SCFI-1993

A-2

Reg

ulato

ry


Statem

ents

ACanada.

Complies with Canadian EMC Class-A requirements.

Australia.

Japan: VCCI Class A.

RRL Statement (Korea).

Taiwan Class A.

This equipment complies with Australian EMC requirements.

A-3


Chinese Safety Statement

A-4

Warran

ty and


Cu

stom

er Care

BB

Warranty ServiceHEWLETT-PACKARD LIMITED WARRANTY STATEMENT

1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products that prove to be defective. Replacement products may be either new or equivalent in performance to new.

2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for a period of NINETY (90) DAYS, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the NINETY (90) day period, HP will replace software that does not execute its programming instructions due to such defects.

3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

4. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

5. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province.

HP PRODUCT DURATION OF LIMITED WARRANTY

HP JetDirect 300X, 500X, and EX Plus Print Servers

(J3263A, J3264A, J3265A, J2591A)

3 years

HP JetDirect 600N Print Server

(J3110A, J3111A, J3112A, or J3113A)

1 year

B-1


7. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product.

8. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Your Authorized DealerIf you encounter difficulty, begin by contacting the person who sold you the HP JetDirect print server to you. Your HP Authorized Dealer will be familiar with your requirements and can provide assistance.

During the warranty period, HP will replace the unit at no charge provided the defective unit is returned. You may return the unit to your HP Authorized Dealer or your local HP Sales and Service Office representative. Be sure to include a copy of your purchase receipt.

For warranty service on HP JetDirect products, call the HP Customer Care Center. When calling, please have the following information ready:

● HP JetDirect product you are calling about. ● Model number of the product.● Serial number of the product.● Complete description of the problem. ● Proof of purchase of your product.● Your shipping address.

The HP Customer Care representative will help you with troubleshooting, and advise you on warranty service.

Service Billing (Out of Warranty)When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See your HP Authorized Dealer or your local HP Sales and Service Office representative. Or, you can call HP at (800) 227-8164 (USA only).

Service Outside the USACustomers outside the USA should contact their HP Authorized Dealer or HP Sales and Service Office to obtain information on prices, exchange unit availability and instructions.

B-2

Warran

ty and


Cu

stom

er Care

BHewlett-Packard Year 2000 WarrantySubject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product, HP warrants that this HP Product will be able to accurately process date data (including, but not limited to, calculating, comparing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the years 1999 and 2000, including leap year calculations, when used in accordance with the Product documentation provided by HP (including any instructions for installing patches or upgrades), provided that all other products (e.g. hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extends through January 31, 2001.

Local Warranty StatementsHP's limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons.

Australia and New ZealandFor consumer transactions in Australia and New Zealand: The warranty terms contained herein except to the extent lawfully permitted, do not exclude, restrict, or modify and are in addition to the mandatory statutory rights applicable to the sale of this product to you.

B-3


ArgentinaCertificado de Garantía

Hewlett-Packard Argentina, S.A.Montañeses 2150

1428 Buenos AiresArgentina

Tel. 787-7100

A. Cobertura de la garantía:1.Hewlett-Packard Argentina, S.A. (HPA) garantiza al cliente (usuario final) que el producto al que se refiere esta garantía estará libre de defectos de fabricación y de mano de obra por el término antes indicado contando desde la fecha de compra del producto por parte del usuario final original a un distribuidor o comercializador debidamente autorizado por HPA.2. La presente garantía cubre únicamente aquellos defectos que surgiesen como resultado del uso normal del producto y no por aquellos que resultasen de:a. Mantenimiento inapropiado o inadecuado o mantenimiento, alteración o reparación realizados por personal no autorizado por HPA; b. Uso de software, accesorios, soportes, suministros, consumibles o interfaz no suministrados por HPA; c. Modificaciones no autorizadas o uso indebido; d. Operación fuera de las especificaciones ambientales para el producto, incluyendo abuso del ciclo de trabajo o uso de cargas de conmutadores sin protección contra sobretensiones; e. Uso de medios de impresión o tarjetas de memoria no soportados; f. Lugar de uso o mantenimiento inapropiados; g. Daños durante el traslado; o h. Cualquier violación de las condiciones de uso, instalación y mantenimiento necesarias especificadas en el Manual de Operaciones.

Producto: HP JetDirect External Print Servers

Modelo: J2591, J3263, J3264, J3265

No. de serie:

Fecha de entrega:

Vigencia de la garantía: Tres (3) Años

Extension de la garantía:

Producto: HP JetDirect 600N Print Servers

Modelo: J3110, J3111, J3112, J3113

No. de serie:

Fecha de entrega:

Vigencia de la garantía: Uno (1) Año

Extension de la garantía:

B-4

Warran

ty and


Cu

stom

er Care

B3. Si el cliente (usuario final), durante el periodo de garantía, pusiera en conocimiento de HPA la existencia de los defectos definidos anteriormente, HPA podrá, según prefiera, reparar o reemplazar el producto si está averiado. Cualquier producto de reemplazo será nuevo o como nuevo. En caso que al momento del reemplazo no hubiese disponible un producto idéntico al reemplazado (ya sea por discontinuación de su producción, falta de stock o por cualquier otra causa), HPA se reserva el derecho de suministrar un producto de prestaciones o funcionalidad por lo menos iguales a las del producto reemplazado. Si luego de un plazo razonable, no fuese posible para HPA reparar o reemplazar el producto, el cliente tendrá derecho, como única compensación, al reintegro del precio de compra, contra la devolución del producto a HPA.B. Limitación de la garantía:1.NI HPA, NI NINGUNA ENTIDAD O PERSONA DIRECTA O INDIRECTAMENTE VINCULADA O RELACIONADA CON HPA: A) OFRECEN NINGUNA OTRA GARANTÍA DE NINGUNA ÍNDOLE, EXPRESA O IMPLÍCITA, ORAL O ESCRITA, RESPECTO AL PRODUCTO AL QUE SE REFIERE ESTA GARANTÍA; O B) FORMULAN NINGUNA GARANTÍA IMPLÍCITA DE COMERCIALIZACIÓN O ADECUACIÓN DEL PRODUCTO PARA UN PROPOSITO DETERMINADO.HPA NO OFRECE NINGUNA GARANTÍA DE QUE LA OPERACIÓN DE SUS PRODUCTOS SERÁ ININTERRUMPIDA O LIBRE DE ERRORES.C. Exoneración de responsabilidad:EXCEPTUANDO LAS OBLIGACIONES EXPUESTAS EN ESTE CERTIFICADO DE GARANTÍA, BAJO NINGUNA CIRCUNSTANCIA HPA SERÁ RESPONSABLE DE CUALQUIER DAÑO DIRECTO O INDIRECTO (INCLUYENDO SIN LIMITACIÓN, PERDIDA DE DATOS O LUCRO CESANTE) O POR CUALQUIER DAÑO O PERJUICIO QUE SEA CONSECUENCIA DIRECTA, INDIRECTA O REMOTA DEL USO O MAL FUNCIONAMIENTO DEL PRODUCTO, CUALQUIERA QUE SEA EL FUNDAMENTO DEL RECLAMO (CONTRACTUAL, EXTRACONTRACTUAL O LEGAL). LOS REMEDIOS DESCRITOS EN ESTA GARANTÍA SON LOS ÚNICOS Y EXCLUSIVOS. D. Condiciones particulares:E. Reparaciones:Las reparaciones se llevarán a cabo en los centros autorizados de servicio en Argentina, contra la presentación del producto, este Certificado de Garantía y la factura original de compra del producto, en el caso de impresoras presentar la HP Print Server.

B-5


MéxicoPóliza de Garantía

Hewlett-Packard de México, S.A. de C.V. con domicilio en:Prolongación Reforma No. 470Col. Lomas de Sta. Fe, 01210Delegación Alvaro Obregón

Tel. 326 46 00Garantiza este producto por el término de 36 meses para Servidores de impresión HP JetDirect 300X, 500X y EX Plus (J3263A, J3264A, J3265A, J2591A) y de 12 meses para Servidores de impresión HP JetDirect 600N (J3110A, J3111A, J3112A, J3113A) en todas sus partes y mano de obra contra cualquier defecto de fabricación y funcionamiento a partir de la fecha de entrega al consumidor final. En el caso de productos que requieran de enseñanza o adiestramiento en su manejo o en su instalación, a partir de la fecha en que hubiese quedado operando normalmente el producto después de su instalación en el domicilio que señale el consumidor.

CONDICIONES :1. Centros de Servicio, Refacciones y Partes:Para hacer efective esta garantía, no podrán exigirse mayores requisitos que la presentación de esta póliza junto con el producto en el lugar donde fue adquirido o en el centro de servicio ubicado en el domicilio de la parte superior de esta hoja, el mismo en el que se pueden adquirir refacciones y partes.2. Cobertura:La Empresa se compromete a reparar o cambiar el producto, así como las piezas y componentes defectuosos del mismo, sin ningún cargo para el consumidor. Los gastos de transportación que se deriven de su cumplimiento serán cubiertos por Hewlett-Packard de México, S.A. de C.V.3. Tiempo de Reparación:El tiempo de reparación en ningún caso será mayor a treinta días contados a partir de la recepción del producto en cualquiera de los sitios en donde pueda hacerse efectiva la garantía.4. Limitaciones:Esta garantía no es válida en los siguientes casos:

a. Cuando el producto ha sido utilizado en condiciones distintas a las normales.b. Cuando el producto no ha sido operado de acuerdo con el instructivo de uso

proporcionado en el idioma español.c. Cuando el producto ha sido alterado o reparado por personas no autorizadas por

Hewlett-Packard de México, S.A. de C.V.

Producto:HP JetDirect External Print Servers

HP JetDirect Internal Print Servers

MarcaHewlett-Packard

ModeloJ2591, J3263, J3264, J3265, J3110, J3111, J3112, J3113

No. de Serie Nombre del Distribuidor

Dirección: (Calle, Número, Colonia o Poblado, Delegación o Municipio)

C.P. Ciudad Estado Teléfono

Fecha de entrega o instalación

B-6

Warran

ty and


Cu

stom

er Care

BNotas:El consumidor podrá solicitar que se haga efectiva la garantía ante la propia casa comercial donde adquirió el producto siempre y cuando el fabricante o importadorno cuente con talleres de servicio.En caso de que la presente garantía se extraviara, el consumidor puede recurrir a su proveedor para que se le expida otra póliza de garantía, previa presentación de la nota de compra o factura respectiva.

B-7


B-8

Warran

ty and


Cu

stom

er Care

CC

HP Customer Care

HP Customer Care Online

Click your way to a quick solution! The HP web site


is a great place to start for answers to questions about your HP JetDirect print server – 24 hours a day, 7 days a week.

Software, Driver, and Firmware Upgrades. Hewlett-Packard offers downloadable electronic upgrades for HP JetDirect print servers with internal Flash memory. The electronic upgrades are available on the World Wide Web and various online services.

Current information about drivers, software versions, and HP JetDirect firmware upgrades are available through the following areas:

World Wide Web

Access HP's Customer Care Center online at:


America Online

Receive drivers and upgrades by downloading them to your computer from the HP Forum.

HP Distribution Center

Order drivers and upgrades for HP printers by calling the HP Distribution Center at (805) 257-5565 (USA only).

FTP Site Download printer drivers and upgrades from HP's anonymous FTP site at:

ftp.hp.com/pub/networking/software

C-1


HP Customer Care Forum

Go online, anytime, and you’ll also find helpful user forums – a great source of ideas and suggestions for using your HP JetDirect print server. You can access the user forum directly from:

http://www.hp.com/go/forums

and select Network Printing Support Forum.

HP Customer Care By Phone

Highly trained technicians at our HP Customer Care Center are ready to take your call. See Table C.1.

Note In the USA, call HP Customer Care at:

(208) 323-2551

For the most recent HP Customer Care telephone numbers and available services worldwide, visit:

http://www.hp.com/support/support_assistance

Note Telephone fees are the responsibility of the caller. Rates may vary. Contact your local telephone company for current rates.

C-2

Warran

ty and


Cu

stom

er Care

CTable C.1 HP Customer Care By Phone

Australia + 61 3 8877 8000 Malaysia + 60 (3) 295 2566

Austria + 43 (0)7114 201080 Mexico 01 800 472 6684

Belgium (Dutch)

+ 32 (0)2 626 8806 Netherlands + 31 (0)20 606 8751

Belgium (French)

+ 32 (0)2 626 8807 New Zealand + 64 (9) 356 6640

Canada 905 206 4663 Norway + 47 22 11 6299

China + 86 (0)10 6564 5959 Penang 1 300 88 00 28

Czech Republic

+ 42 (0)2 6130 7310 Philippines + 63 (2) 867 3551

Denmark + 45 39 29 4099 Poland + 48 22 519 06 00

Finland + 358 (0)203 47 288 Portugal +351 21 3176333

France + 33 (0)1 43 62 34 34 Russian Federation

+7 095 797 3520 (Moscow)

Germany1 + 49 (0)180 52 58 143 Singapore + 65 272 5300

Hong Kong 800 96 7729 Spain + 34 902 321 123

Hungary +36 (0)1 382 1111 Sweden + 46 (0)8 619 2170

India + 91 11 682 6035 Switzerland + 41 (0)848 80 11 11

Indonesia + 62 (21) 350 3408 Taiwan + 886 (2) 2717 0055

Ireland + 353 (0)1 662 5525 Thailand + 66 (2) 661 4000

Israel + 972 (0)9 9524848 Turkey + 90 212 221 69 69

Italy + 39 02 264 10350 English International (UK)

+ 44 (0)207 512 52 02

Japan + 81 3 3335 8333 USA 208 323 2551

Korea + 82 (2) 3270 0700 Vietnam + 84 (0)8 823 4530

For all other countries, contact your reseller.

1 For Germany, contact your local telephone company for current rates.

C-3


C-4

Warran

ty and


Cu

stom

er Care

C

C-5


C-6

HP JetDirect Print Servers...Installing 600N (EIO) Internal Print Servers 2-1 Internal Print Servers...

Documents

Transcript of HP JetDirect Print Servers...Installing 600N (EIO) Internal Print Servers 2-1 Internal Print Servers...