How to Write a Pws Training Pp

How to Write a Performance Work StatementUnclassified
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Intro - Performance-Based Contracting
Structure all aspects of the acquisition around the purpose of the work
Set forth contract requirements in clear, specific, and objective terms with measurable outcomes
Stay away from:
Broad and imprecise statements of work
NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
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Describe requirements in terms of results required
Service result = change in state of affairs
= condition you want to exist after the contractor has done the work
Use measurable performance standards
Quality, timeliness, quantity, etc.
Deducts - Specify procedures for reductions of fee or reductions price of FP contract when services are not performed or do not meet contract requirements
Incentives – Use where appropriate, when they offer significant advantages
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Service Object – The thing that the contractor works on
A system, an individual thing, a person (e.g., student), an organization, a process, or information
Student knows nothing about PBC
Teach student about PBC
System is not functioning properly
Repair the system
Service Object Initial State
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Identify the object(s) you want the contractor to change
State what you want the contractor to do to the object(s)
Analyze each service object to identify the object parts that require separate treatment (NO VERBS)
Develop performance standards
Write the performance requirements summary
Write the other sections of the work statement (Scope, References, Deliverables)
Prepare a table of contents, if PWS is more than 10 pages
Prepare document cover, if PWS is attachment to contract
Publish the PWS
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The Most Important Step
Does it need to be treated separately?
What are the parts of these? Do they need to be treated separately?
At each level of breakdown the parts must be mutually exclusive and collectively exhaustive of the next higher level. Furthermore, there must be no overlap among the parts at a particular level and nothing must be left out
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For Official Use Only
For Official Use Only
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The Most Difficult Step!
Performance standard = (Attribute of the service object that you want the contractor to change) + (a specific attribute description or measurement)
Floors must be free of all visible dirt and refuse
Each wastebasket must contain a clean plastic liner and be empty of refuse
90% of all incoming calls must be answered within three rings
Develop a performance standard for each element at the lowest of work breakdown
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Step 4 – Develop Performance Standards
For each of the WBS’ lowest level elements, begin the performance standard with:
“The performance standard is met when . . .”
Then continue the standard with one or more of the following methods of evaluation:
-What you SEE, SMELL, HEAR, TASTE or FEEL is the determinant of acceptability
[Maintain Objectivity of Evaluation Standards!]
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Step 5 – Write the List of Tasks
Each task statement begins with a verb and says: Do this to this . . .
Two parts:
Noun phrase describing the service object
ENSURE THAT YOU CAN EXPLAIN WHAT THE VERB MEANS AND NEVER INCLUDE MORE THAN ONE VERB IN A TASK STATEMENT!!!!!!!!!!!!!!!!!!!!
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Performance Requirements Summary
Sample Performance Standards
Floors must be free of all visible dirt and refuse
3.2
Contents
Each wastebasket must contain a clean plastic liner and be empty of refuse.
4.1
% of students who pass course
98% of students must pass the PWS course
5.1
System availability
The system availability shall be greater than or equal to 99.5%
5.2
Install virus definition updates to all computers on the network
Timeliness
Upon receipt of virus definition updates from the vendor, install those updates to all computers on the network within 24 hours
Hardward
Linoleum
Wall-to-wall
Oriental
Carpet
Tile
Floors
Metal
Wood
Systems
Leather
Furniture
Sinks
Shower
Toilets
Cabinets
Fixtures
Refrigerator
Dishwasher
Interior
Exterior
Stove
Appliances
Blinds
Curtains
Glass
Windows
Paintings
Posters
Surfaces
Walls

How to Write a Pws Training Pp

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