TennesseeMack.com 4/17/2017

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How to Win at Management DevelopmentWITH MACK MUNRO

Boss vs. Leader

The Winning Strategy:

Create a GREAT BOSS who:

Do this by:

1. Getting the RIGHT people into the position, for the RIGHT reasons.

2. EVALUATE where they currently are with BOSS COMPETENCIES.

3. Give them BASIC TRAINING.

4. GUIDE them through DEVELOPMENT.

5. Review and evaluate their PROGRESS.

6. Use MENTORS strategically.

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GREAT BOSS Management Performance

Step #1: Getting the RIGHT People into the Position for the RIGHT Reasons.

SenseofDuty

Legacy

Respect

MoneyPersonalVision

EgoPowerMotivation:

WhydoIwanttobeTHEBOSS?

Step #3: Give Them BASIC TRAINING.Phase 1 Basic Training: Getting Started as The BossRole Expectations

Compliance Responsibilities

Myths About Being “The Boss”

Looking and Acting the Part of “The Boss”

Managing the Transition

Dealing with Former Peers

Systems Thinking

Basics of Communication

Feedback 101: Giving Positive Feedback

Feedback 102: Giving Negative (Corrective) Feedback

Feedback 103: Feedback Scripts

Feedback 104: Fatal Errors in Giving Feedback

Coaching 101: Coaching Basics

Coaching 102: PUSH Coaching™

Coaching 103: PULL Coaching™

Communication 101: How Communication Works

Communication 102: Organizational Communication – The JoHari Window

Communication 103: The Ladder of Inference

Communication 104: How to Communicate One-on-One

Performance Management Basics

Performance Management 101: The 3-Legged Stool of Great Performance™

Performance Management 102: The Munro Model of Motivational Drivers™

Performance Management 103: Focus Factors

Performance Management 104: The Munro Model of Mastery™

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Step #4: GUIDE them through DEVELOPMENT

Step #5: Review and evaluate their PROGRESS.Survey

Feedback

Coaching

If ready, move to next phase!

Step #6: Use MENTORS strategically. Organic

Specific

Short-term

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Next Steps? Leadership Development

1. Make sure the workforce is FIT TO BE LED.

2. Make sure The Boss is FULLY COMPETENT.

3. Make sure there is CONGRUENCE at the TOP of the organization.

4. Start DEVELOPMENT:a) ICF CERTIFIED leadership coach b) 3600 feedbackc) GOALS with PLANS to achieve them.d) Focused READING and discussion/reflectione) Continued MENTORSHIP.

For Now? Build Great Bosses!

1. Identify your BENCH right now. Get the NEW SUCCESSFUL BOSSinvolved.

2. Guide your HIGH POTENTIALS now in preparation.

3. Give the BAD BOSS a SHORT LEASH.

4. Don’t HESITATE to DUMP the BAD BOSS!

Mack Munro

Mack@MACKWorldwide.com

www.TennesseeMack.com

(931) 221-2988