How to Use Social Media to Connect with Your Community, Build Relationships, and Win Deals

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Transcript of How to Use Social Media to Connect with Your Community, Build Relationships, and Win Deals

Page 1: How to Use Social Media to Connect with Your Community, Build Relationships, and Win Deals

Type your answer in the chat!

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© 2013 Marketo, Inc. Marketo Proprietary and Confidential

How To Use Social Media to Connect with Your Community, Build Relationships, and Win Deals

DJ WaldowDigital Marketing Evangelist at MarketoDecember 18, 2013

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© 2013 Marketo, Inc. Marketo Proprietary and Confidential

DJ WaldowDigital Marketing Evangelist

Marketo@djwaldow

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Yes.

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Social mediais hot.

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Over half of Americans have a profile on a social networking site

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10

[Audience Poll]

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11

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My MOM is on Facebook.

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1/3 of status updaters post updates using the services website nearly every day.

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55% of cell phone owners

say that their phone is a

smartphone.

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What is social media?

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Nope.

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Those are just social media tools.

Nope.

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Social

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Social. Yes.

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But none of those are social media.

Social. Yes.

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Media

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Media. Yes.

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But none of those are social media.

Media. Yes.

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Social Media

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Does anyone know … ?

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Building relationships through social media is like making a mojito

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It’s not the job for a

novice.

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Instead, it takes a trained professional …and time… and patience.

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So …

where to start?

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The

SECRETto building relationships through social media

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But what does an

online smilelook like?

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No really … what does an

online smilelook like?

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What ARE the (awesome) contents?

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Immediate response

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Humor / Human

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Helpful Selling

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More Helpful Selling + Humor / Human

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Marketo umbrellas lighting the way !

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Just this morning …

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5,507,089 impressions13,198 clicks844,714 people reached

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Gary Vaynerchuck

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42 seconds later …

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42 seconds later …

RIGHT H

OOK

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The Secret Sauce

“The incredible brand awareness and bottom-line profits achievable through social media marketing require hustle, heart, sincerity, constant engagement, long-term commitment, and most of all, artful and strategic storytelling.”

-Gary Vaynerchuck in Jab, Jab, Jab, RIGHT HOOK

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marketo.com/cheat-sheets/online-community/

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marketo.com/definitive-guides/social-marketing/

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QUESTIONS?