How to use and understand the Facebook News Feed

43
TRYING TO UNDERSTAND THE FACEBOOK NEWS FEED TRYING TO UNDERSTAND THE FACEBOOK NEWS FEED 9/15/2016 Robert Lang CEO @robertslang /in/robertslang

Transcript of How to use and understand the Facebook News Feed

Page 1: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

TRYING TO UNDERSTAND

THE FACEBOOK NEWS FEED

9 / 1 5 / 2 0 1 6

R o b e r t L a n gCEO

@robertslang

/in/robertslang

Page 2: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

0

1

2

3

4

5

6

7

Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14 Q15 Q16

$U

S B

illio

ns

Post-IPO quarterly revenues

FACEBOOK IS A MASSIVE CHANNEL TODAY

9 / 1 5 / 2 0 1 6

Note: Facebook IPO on May 18, 2012 (Q2 2012); Google IPO on August 19, 2004 (Q3 2004)

Page 3: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

1SEARCH

SEARCH ENGINE OPTIMIZATION

1+FEED

Page 4: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

NEWS FEED OPTIMIZATION

1.7 BnPEOPLE ON FACEBOOK

1.7 BnUNIQUE NEWS FEEDS

9 / 1 5 / 2 0 1 6

Page 5: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

MEDIAMEDIASOCIAL

9 / 1 5 / 2 0 1 6

Page 6: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

IN A CONSTANTLY CONNECTED WORLD WITH ALL

INFORMATION JUST A CLICK / SWIPE AWAY,

ATTENTION IS BECOMING THE NEW CURRENCY

9 / 1 5 / 2 0 1 6

Source: Internet Trends 2016 – Mary Meeker

0

5

10

15

20

25

Facebook Instagram Snapchat Pinterest Twitter Tinder LinkedIn

Ho

urs

/ U

se

rs / M

on

th,

Va

rio

us

Pla

tfo

rms

Page 7: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

RECENT FACEBOOK

PLATFORM CHANGES HAVE

ONE GOAL IN COMMON:

MAXIMIZE USERS’

TIME SPENT ON FACEBOOK

Page 8: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

INSTANT

ARTICLES

9 / 1 5 / 2 0 1 6

Page 9: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

NATIVE

VIDEO

Page 10: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

LIVE

VIDEO

Page 11: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

360°VIDEO

Page 12: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

NEWS

FEED

REVISIONS

Page 13: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

CANVAS ADS – BUY & INTERACT WITHOUT LEAVING

9 / 1 5 / 2 0 1 6

Page 14: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

THE IMPORTANCE

OF GOOD CONTENT

9 / 1 5 / 2 0 1 6

Page 15: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

FACEBOOK EVALUATES

CONTENT QUALITY

BY TESTING

YOUR CONTENT

(= RELEVANCY)

EACH TIME YOU POST

Page 16: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

RELEVANCELOW $$$$

For bad content, you’re

paying more – just to be

seen!

9 / 1 5 / 2 0 1 6

WHO

posted it

WHEN

it was posted

INTERACTIONS

on the post

TYPE

of content

HIGH $ RELEVANCE

Page 17: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

WE ANALYZED 400K POSTS OVER 4 MONTHS

AND FOUND THAT THERE’S A PRICE ATTACHED

TO CONTENT QUALITY

9 / 1 5 / 2 0 1 6Source: Socialbakers analysis of 400 000 Facebook posts by brand Pages in September and December 2015

Note: Bad content is defined as the bottom 50% of a Page’s content by

engagement metrics and compared against the top 10% of the Page’s content4x more negative feedback

7x less viral

attracts 2.3x fewer interactions with the same reach

nearly 20% higher impression cost (CPM)

100% higher click cost (CPC)

Page 18: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

WHAT WE CAN

DO FOR YOU

Page 19: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

BE CLEAR ABOUT WHAT TARGETS YOU WANT

TO REACH & HOW TO MEASURE THEM

Page 20: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

UNDERSTAND WHAT

GOOD CONTENT IS BY

LEARNING FROM

THE VERY BEST

AND USING IT

FOR INSPIRATION

Page 21: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

INSPIRATION

PRO

9 / 1 5 / 2 0 1 6

Page 22: How to use and understand the Facebook News Feed

P R E S E N T A T I O N N A M E

SEARCH 10BN PIECES OF CONTENT

AND HOW WELL IT PERFORMED

9 / 1 5 / 2 0 1 6

Page 23: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

A+

Better than

any other

post

GOOD CONTENT BAD CONTENT

Top 10%

of posts

A

Top 25%

of posts

B

Better than 50%

of other posts

C

Worse than 50% of other posts

D

vs

9 / 1 5 / 2 0 1 6

PERFORMANCE OPTIMIZATION CATEGORIZES CONTENT

Page 24: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

LOOK AT CONTENT

PERFORMANCE

BEFORE YOU ACTUALLY

INVEST YOUR

FULL BUDGET

Page 25: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

PERFORMANCE

PREDICTION

Page 26: How to use and understand the Facebook News Feed

P R E S E N T A T I O N N A M E

AND INVEST OVER-PROPORTIONATELY IN WHAT WORKS

9 / 1 5 / 2 0 1 6

Page 27: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

COMPARE DIFFERENT

PLATFORMS

TO CREATE EFFECTIVE

CONTENT FOR YOUR

AUDIENCES

ON EACH ONE

Page 28: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

VIDEO

ANALYTICS

9 / 1 5 / 2 0 1 6

Page 29: How to use and understand the Facebook News Feed

P R E S E N T A T I O N N A M E

VIDEO METRICS - FACEBOOK VS YOUTUBE COMPARISON

Video Views

9 / 1 5 / 2 0 1 6

Page 30: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

PUBLISH CONTENT WHEN

YOUR AUDIENCE IS ONLINE

AND PREFERS TO INTERACT

WITH YOUR CONTENT

INDEPENDENT

OF ITS QUALITY

Page 31: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

PRIME

TIME

Page 32: How to use and understand the Facebook News Feed

P R E S E N T A T I O N N A M E

9 / 1 5 / 2 0 1 6

Page 33: How to use and understand the Facebook News Feed

P R E S E N T A T I O N N A M E

9 / 1 5 / 2 0 1 6

Page 34: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

EXECUTIVE

VIEW

Page 35: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

DEEP DATA ANALYSIS & PREDICTIVE TECHNOLOGY

TO SUPPORT YOU ALONG THE ENTIRE WORKFLOW

TRACKING

ROI /

COMPARISON

CREATION PUBLISHING PROMOTION

9 / 1 5 / 2 0 1 6

Page 36: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

CASE 1: HOW PERFORMANCE OPTIMIZATION

INFLUENCED KPIS (JAN-APR AVERAGE VS MAY)

9 / 1 5 / 2 0 1 6

Page 37: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

MORE CASES

9 / 1 5 / 2 0 1 6

Results are two months before and two months after starting to use Socialbakers Performance Optimization

+40%

GROWTH OF

CTR

+53%

GROWTH OF

ORGANIC

IMPRESSIONS

+58%

GROWTH OF

ENGAGED USERS

/ USERS REACHED

-7%

DECLINE OF

NEGATIVE

FEEDBACK

AUTOMOTIVE COMPANY

+9%

GROWTH OF

PAID

INTERACTIONS

+131%

GROWTH OF

REACH ON

PAID POSTS

-56%

DECLINE OF

NEGATIVE FEEDBACK

ON PAID POSTS

MULTINATIONAL FMCG

+40%

GROWTH OF

PAID

INTERACTIONS

+26%

GROWTH OF

REACH ON

PAID POSTS

-31%

DECLINE OF

NEGATIVE FEEDBACK

ON PAID POSTS

MULTINATIONAL FMCG 2

Page 38: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

TECHNOLOGY

PEOPLE

EXPERTISE

9 / 1 5 / 2 0 1 6

Page 39: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

NUMBER OF SOCIAL PROFILES MONITORED

0

2

4

6

8

10

2008 2009 2010 2011 2012 2013 2014 2015 2016

ENGAGEMENT

RATE

October 2008

SOCIAL HEALTH

INDEX

October 2014

INDUSTRY

BENCHMARKING

January 2010

SOCIALLY

DEVOTED

April 2012

PROMOTED POST

DETECTION

July 2015

PREDICTIVE

ANALYTICS

April 2016

Millio

ns

9 / 1 5 / 2 0 1 6

Page 40: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

TECHNOLOGY PEOPLE EXPERTISE

+ One of the biggest Product & Engineering teams on the planet

10 bncontent pieces

in database

9Mprofiles

monitored

5MAPI requests

every hour

40Mcontent pieces

per month

450servers

9 / 1 5 / 2 0 1 6

Page 41: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

TRUSTED BY 100 FORTUNE 500 CLIENTS

(2 500+ OVERALL)

9 / 1 5 / 2 0 1 6

Page 42: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

QUESTIONS? BRING

THEM ON!

9 / 1 5 / 2 0 1 6

Page 43: How to use and understand the Facebook News Feed

T R Y I N G T O U N D E R S T A N D T H E F A C E B O O K N E W S F E E D

9 / 1 5 / 2 0 1 6

Q&A

@robertslang

/in/robertslang