HOW TO SUSPEND YOUR HOLDS

Going on vacation?

Need to finish your current books before any more come in?

Tewksbury Public Library 300 Chandler St.

Tewksbury, MA 01876

978-640-4490 mteref@mvlc.org

Go to your library account by clicking on the “Catalog” link on the library’s website (www.tewksburypl.org)

Select “My Account”

Enter your 14-digit library card number (with no spaces or dashes) and your PIN number or password. Select “Log in”.

In your Account Summary, click the “Holds” tab to view and manage the items you have on hold. You can also click on “View All” next to the list in Account Summary.

Select “Edit”, located to the right of the item you wish to suspend.

The item will appear with editing options. Click on the down arrow to the right of the “Active?” box. Select “No, this hold is suspended”.

If you want the hold to become active after a certain date enter the date you want the hold to be re-active. If you wish to re-activate your hold yourself leave the field blank. To activate the hold you would repeat the last few steps, changing the “Active?” box to “Yes, this hold is active now”.

Select “Submit”.

Your “Active” status will be updated to say “Suspended”. If you chose an activate date is will be displayed under “Activate”.

Note: You will not lose your place in the holds list when you suspend it.

When you are done select “Logout” in the top right hand corner.

If you prefer, a staff member will be happy to suspend or activate your hold for you. Just give us a call at 978-640-4490, stop by, or send us an email at mteref@mvlc.org *. Be sure to have your library card with you, the title(s) of the item(s) you wish to suspend or activate, and if needed a date to re-activate your holds. *If you send us an email, we will need your name, library card number, title(s) of the item(s) you wish to suspend or activate, and if needed a date to re-activate your holds