HOW TO SELL A VILLA VACATION Presented by Robert Eastman Managing Director The Villa Experience by...
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Transcript of HOW TO SELL A VILLA VACATION Presented by Robert Eastman Managing Director The Villa Experience by...
HOW TO SELL A VILLA VACATION
Presented by Robert Eastman
Managing Director
The Villa Experience by Travel Impressions
GOALS OF TODAY’S SEMINAR
• Demystify The Villa Selling Process
• Learn About The Different Types of Villa Vacations
• Help You Build Repeat Business and Referrals From Villa Clients
Aquamare, Virgin Gorda
Dedicated Villa Advisor Staff
• Lisa O’Donnell – Villa Advisor• Tim Roney – Villa Advisor• Theresa “Terry” Hackett – Villa Advisor• Natalie Dowling – Villa Advisor• Giovanna Pfeiffer - Concierge
Our Suppliers
• We don’t work with individual owners that we find on the internet
• Professional Management Companies• Teams of Maintenance people• Complete Portfolios• Able to change villa in an emergency• Accountability
TYPES OF VILLA CLIENTS
• The Seasoned Traveler
• More Space But With Hotel Services
• Want Pampering All The Time
• Honeymoons & Destination Weddings
• Beaulieu, St. Martin
SEASONED TRAVELER
• Comfortable On Their Own
• Can Do Without A Staff
• Want The Adventure Of A New Experience
• Can Stay In Almost Any Villa
CLIENTS THAT NEED MORE SPACE WITH HOTEL SERVICES
• More Room For Family Reunions, Weddings or Incentive Groups, Corporate Meetings/Retreats
• Resort Villas With Hotel Services
CLIENTS THAT WANT TOTAL PAMPERING
• Willing To Pay For Pampering
• Want A Villa With Full Staff
• Want A Villa As Luxurious As Their Residence
HONEYMOONS
• 1 or 2 BR villas with private pool or hot tub
• Larger villas with 1 BR rates
• Complete privacy
DESTINATION WEDDINGS
• Truly the experience of a lifetime
• Beach Wedding
• Large European Estates
• On site wedding coordinators
• Weddings or other large gatherings may require the owners written permission
STAFFING & SERVICE
No StaffFull staff – Jamaica, Barbados, Anguilla. Mexico Hotel Type StaffPartial StaffAdditional Staff can always be arranged
Mandarinas, PV
UNDERSTANDING VILLA PRICING
• Pricing Is For The Entire Villa• Two Persons Per Bedroom• Children and Infants Are Counted• Flexible Pricing• Many larger villas offer reduced rates when all of the
bedrooms are not used• Villas may not be occupied by more guests than
specified in rental agreement.
Destiny, Jamaica
Arrival Procedures
• Generally speaking transfers are not included or needed. Barbados is an exception.
• Recommend a car rental. • Jamaica we recommend a Van/Driver• Clients are met at airport by local representative, and then
follow representative to villa caravan style.• In Europe, clients are given driving directions and met at villa by
representative.
TRAVEL DATES
• Regular and Peak Seasons• Caribbean Dec- April High Season• Europe June, Jul Aug High Season• Apr/May & Sep/Oct Shoulder Season • Minimum Night Stay Requirements 5-7 days normally
10-14 nights min during Xmas/New Years• Arrival Days – Europe Sat/Sat other areas any day
Bosciglia, Tuscany
WHAT TO BRING TO THE VILLA
• Personal Effects Only
• Villas Are Completely Furnished
TIPPING
• Generally 10-15% Of The Villa Rental
• Credit Cards and Checks Are Not Accepted
• Tipping Varies - Consult Your Booking Agent
Casa Nalum, Riviera Maya
FOOD COSTS
• Much Less Expensive Than Dining Out
• Generally $30 - $50 Per Person Per Day
• Clients Experience The Pampering Of A Private Chef
AVAILABLE CULINARY SERVICES
• Cook Included With The Villa
• Private Chef For Hire
• Food Delivery
THE VILLA PROGRAM CONCIERGE SERVICE©
• Arranges Details Prior To Departure
• Pre-Stocking Of Villa
• Additional Services
TRAVEL INSURANCE
• Villa/Private Residence Cancellation Insurance• Traditional and Cancel for any Reason• NY State no CFAR • Based On The Total Villa Package• Provides Coverage For Everyone In The Villa• Agents Commission Protection
• Serenity, Jamaica
Serenity, Jamaica
VILLA BOOKING REMINDERS…
• Villa Space Is Limited• It May Take 24 Hours To Receive Availability and Pricing• Villa Is Not Confirmed Until Deposit Is Received• 50% Deposit – Final due 90 days prior• Rental Agreement with the confirmation• Security/Damage Deposits• Credit Cards – Never a surcharge
Villa Clients Are
The Best Source of
Repeat Business &
Client Referrals
Cerulean, Anguilla
WHERE VALUE AND LUXURY MEET!
The Destinations
St. Martin, St. Barts, Anguilla, Barbados, St. Lucia, Mustique, Jamaica, USVI, BVI, Turks & Caicos Islands, Bahamas, Puerto
Vallarta, Los Cabos, The Riviera Maya, Hawaii, Italy, France , and Newly added: Ireland, The Greek Islands & Costa Rica
Thank You!