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Selecting the Right SAP BusinessObjects BI Client ProductBased on Your Business Requirements for SAP BW CustomersIngo HilgefortDirector Solution Management
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© 2011 SAP AG. All rights reserved. 2
Disclaimer
This presentation outlines our general product direction and should not berelied on in making a purchase decision. This presentation is not subject toyour license agreement or any other agreement with SAP. SAP has noobligation to pursue any course of business outlined in this presentation orto develop or release any functionality mentioned in this presentation. This
presentation and SAP's strategy and possible future developments aresubject to change and may be changed by SAP at any time for any reasonwithout notice. This document is provided without a warranty of any kind,either express or implied, including but not limited to, the implied warrantiesof merchantability, fitness for a particular purpose, or non-infringement. SAPassumes no responsibility for errors or omissions in this document, except ifsuch damages were caused by SAP intentionally or grossly negligent.
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Selecting the Right SAP BusinessObjects BI Client… one part of your overall BI Strategy
WHY is using the RIGHT client so important?.. It helps to address the business needs and requirements.. It can help to increase the adoption of your overall BI implementation.. It can help to increase overall business self service
… and using the WRONG client so detrimental? .. will lead to user dissatisfaction.. will lead to the “usual behavior”: exporting data, duct tape BI (Excel), untrusted information .. will slow down the overall adoption of your BI strategy
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Selecting the Right SAP BusinessObjects BI Client
… based on your audience
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© 2011 SAP AG. All rights reserved. 5
BI Platform
Dashboards &Visualization
Reporting
InteractiveReporting
Analysis
Search &Exploration
Trusted Data
SAP BusinessObjects BI 4.x
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SAP BusinessObjects BI solutions provide business users with access to unifiedinformation through a broad suite of BI tools for confident decision making andalignment across people and teams on a single, scalable BI platform
Dashboards andVisualization
How do I visualizedata for better
decision making?
How do I answerad hoc questionsand interact with
information?
InteractiveReporting
Data Exploration
How do I findimmediateanswers tobusiness
questions?
How do Idetermine trends
from complexhistorical data and
possibly makebetter forecasts?
Analysis
How do I accessand transformcorporate data
into highlyformatted reports
for greaterinsight?
Reporting
SAP BusinessObjects BI Client Portfolio
BI ApplicationDesign
How can IT createcentrally from
simple to complexBI applications fora larger audience
?
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Selecting the Right SAP BusinessObjects BI ClientDifferent Needs Require Different Experience
Executive
Individual Contributor
LoB / Senior Management
Business Analyst
Information
Placeholdertext
Placeholdertext
Placeholdertext
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Selecting the Right SAP BusinessObjects BI ClientDifferent Needs Require Different Experience
Executive
Individual Contributor
LoB / Senior Management
Business Analyst
Information
Placeholdertext
Placeholdertext
Placeholdertext
Analyze regional goals andstrategic KPIs
Analyze information to measurethe progress toward set goals andKPIs.
Leverage actual and historical datato create detailed planning scenarios
Leverage data and tools to provideanswers ad-hoc to the managementand executive team so thatdecisions are based on solidinformation.
Oversee cross department / line ofbusiness performance and evaluatedifferent scenarios for planning andforecasting purposes.
Combine and review analytics withcompany strategies and goals tocontinuously improve companyperformance
Review regular accountstatements to control customerinvoices and vendor accounts.
Fulfill management requests forinformation as simply aspossible.
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Your consumer is driving the business requirements
• We will focus on the consumer of reports and analytics in this presentation• IT will always play a role as part of your BI deployment to build the foundation
Selecting the Right SAP BusinessObjects BI ClientDifferent Needs Require Different Experience
• Setting up BEx Queries• Creating pre-defined
workbooks• Building BI & Planning
Applications
• Dashboard Design
• Setting up BEx Queries• Setting up connections
• Report Design
ITCrystalReports
WebIntelligence
Dashboards
Analysis
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Selecting the Right SAP BusinessObjects BI ClientDifferent Needs Require Different Experience
Analysis, editionfor OLAP
Analysis, edition for
Microsoft OfficeWeb Intelligence
BusinessAnalyst
Analysis, edition forMicrosoft Office
Crystal Reports
Web Intelligence
IndividualContributor
Analysis, edition forMicrosoft Office
SAP BusinessObjects
Dashboards
Analysis, editionfor OLAP
LoB / SeniorManagement
SAP BusinessObjects DashboardsSAP BusinessObjec ts Explorer
Executive
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Selecting the Right SAP BusinessObjects BI Client
Crystal Reports
Consume standardized reports to review operational metrics
Receive alerts from pre-built reports and leverage information for follow up
Use guided interactivity for filtering and selecting the right information
Analysis, edition for Microsoft Office
Consume and interact with information using prepared workbooks
Analyze operational metrics inside the Microsoft Office environment
Follow guided analysis using pre-built BI applications
Web Intelligence
Edit pre-built reports without the need for IT or a report designer
Use interactive reporting capabilities to access and analyze a variety of data sources
Share reports with larger audience and make use of product interoperability
Individual Contributor
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Selecting the Right SAP BusinessObjects BI Client
Analysis, edition for Microsoft Office
Analyze corporate information to fulfill ad hoc requests from management
Review actual and historic data and use information as part of planning forecasts
Build and share Microsoft Excel based BI applications for guided analysis
Analysis, edition for OLAP
Analyze and interact with corporate data in a zero-client via the web
Build and share multi-dimensional workspace to reach a larger audience
Use Analysis as starting point and leverage product interoperability for details
Web Intelligence
Use interactive reporting capabilities to access and analyze a variety of data sources
Create and edit reports without the need for IT or a report designer
Share reports with larger audience and make use of product interoperability
Business Analyst
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Selecting the Right SAP BusinessObjects BI Client
Senior Management
Analysis, edition for Microsoft Office
Analyze and review corporate KPIs and measure progress towards set goals
Share findings with upper management in form of presentations with live data
Use actual and historical data for detailed planning scenarios to enable realisticforecasting
Analysis, edition for OLAP
Analyze and interact with corporate data in a zero-client via the web
Share prepared or private workspace with other users
Leverage product interoperability to share findings with other BI clients
SAP BusinessObjects Dashboards
Receive an overview on corporate KPIs using easy consumable visualization
Leverage interactive dashboards to conduct own analysis
Navigate to detailed information to analyze further down to the root cause
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Selecting the Right SAP BusinessObjects BI Client
SAP BusinessObjects Dashboards
Track and analyze company wide metrics using real-time interactive dashboards
Leverage what-if capabilities to evaluate different planning scenarios
Provide navigation for further analysis using product interoperability
SAP BusinessObjects Explorer
Answer ad-hoc questions anywhere, anytime using historic and real-time data
Search and explore information by using natural words and simple visualizations
Access large volumes of information on-premise and on device
Executive
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Selecting the Right SAP BusinessObjects BI ClientHow can Analysis, edition for Application Design help you ?
IT
SeniorManagement
BusinessAnalyst
Individual
Contributor
Executive
Consume and interact with information using simplified BI templates
Use pre-built workbooks with guided steps
Create BI applications and design guided navigations
Leverage BI applications for planning and forecasting scenarios
Leverage BI applications for planning and forecasting scenarios
User product interoperability to share results with other BI clients
Consume and interact with information using simplified BI templates
Analyze information on mobile devices
C R E A T E
C O N S U M E
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Multidimensional data analysis withnative Microsoft Office user experience
• Analyze and interact with data inMicrosoft Excel to discover, compare, and
forecast business drivers
• Create live data presentations withMicrosoft PowerPoint to share businessinsights
• Create predefined workbooks forsimplified data analysis
SAP BusinessObjects Analysis,edition for Microsoft Office
Senior Management Business Analyst Individual Contributor
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SAP BusinessObjects Analysis, edition for OLAP
Multidimensional data analysis within aweb-based environment
• Analyze and interact with data throughdedicated web client to uncover answers
to business questions
• Create workspaces for private usage orto share business insights across theenterprise
• Run SAP BusinessObjects Analysis,edition for OLAP with other businessanalytic solutions integrated on the sameBI platform
Business Analyst
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Preview: SAP BusinessObjects Analysis, edition for application design Analytical & Planning Applications
This presentation and SAP’s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided
without a warranty of any kind either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Rich and Intuitive design environmentfor building powerful analytical andplanning BI applications
• Leverage a large set of out-of-the-box
design components and the ability tocustomize using simple scripting language
• Create applications for on-premise andon-device using the latest technology, suchas HTML5 rendering
• Create applications optimized for SAPNetWeaver BW and SAP HANA
IT
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SAP Crystal Reports
Design well-formatted, layout-focusedreports
• Create professional reports followingstrict layout presentation: legal, business,
financial, and regulatory
• Build guided interactivity into reports toenable faster decision making
• Report off any type of data source andtransform raw data into detailed dataanalysis
Individual Contributor
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SAP BusinessObjects Web Intelligence
Ad hoc interactive reporting
• Access, analyze, format, and sharebusiness insights, all in one tool.
• Create queries easily without the need toengage a report designer
• Query on any type of data source withbuilt-in features focused on easy dataanalysis
Senior Management Business Analyst Individual Contributor
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SAP BusinessObjects Dashboards
Visualize complex data easily withinteractive dashboards
• Monitor key performance indicatorsthrough library of rich visualizations
• Perform “what -if” scenario -basedanalysis with interactive controls
• Drill into reports and analytics for furtherdata analysis
Middle ManagementExecutive
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SAP BusinessObjects Explorer
Search relevant information and directexploration of data
• Answer investigative questions andobtain facts quickly
• Self-service access to data without theneed for predefined report or query
• Automatic generated visualizations forimmediate insight on data
Executive
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Selecting the Right SAP BusinessObjects BI Client
… based on product capabilities
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Selecting the Right SAP BusinessObjects BI ClientComparing Product Capabilities
CrystalReports 2011
CrystalReports forEnterprise
WebIntelligence SBOPDashboards
Analysis,
Edition forMicrosoftOffice
Analysis,edition for
OLAPSBOP Explorer
Highly formattedreporting
Parameterized / DynamicLayout
Self – Service reporting /Free form layout
Hierarchical capabilities
Data Visualization
Product Interoperability
Guided Navigation
Mobile Reporting
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Selecting the Right SAP BusinessObjects BI ClientComparing Product Capabilities – SAP Data Sources
CrystalReports 2011
CrystalReports forEnterprise
WebIntelligence SBOPDashboards
Analysis,
Edition forMicrosoftOffice
Analysis,edition for
OLAPSBOP Explorer
SAP ECC (directly) Yes Yes * Yes * Yes * No No Yes * SAP ECC via TransientProvider ECC 6 - EhP05 Yes Yes Yes Yes Yes Yes No SAP NetWeaver BW
(BI Consumer Services) No Yes Yes Yes Yes Yes No SAP NetWeaver BW(MDX) Yes No Yes No No No No SAP NetWeaver BW(Relational) No Yes Yes Yes No No Yes SAP NetWeaver BWA (viaSAP BW) Yes Yes Yes Yes Yes Yes Yes
SAP NetWeaver BWA(directly) No No No No No No Yes
SAP HANA (directly) Yes Yes Yes Yes Yes Yes * Yes Non-SAP Sources Yes Yes Yes Yes No Yes Yes
* - New planned capability with SAP BusinessObjects BI 4.0 Feature Pack 03
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Selecting the Right SAP BusinessObjects BI ClientComparing Product Capabilities – Hierarchical Capabilities (1/2)
CrystalReports 2011
CrystalReports forEnterprise
WebIntelligence SBOPDashboards
Analysis,
Edition forMicrosoftOffice
Analysis,edition for
OLAPSBOP Explorer
Hierarchical memberselection Yes Yes Yes Yes * Yes Yes Yes
Level Based MemberSelection No Yes * Yes * Yes * Yes Yes No
Selection based onNodes and Leafs Yes Yes Yes Yes * Yes Yes Yes
Hierarchical parameters Yes Yes Yes Yes * Yes Yes No
Hierarchical Charting No Yes Yes No Yes Yes No
Hierarchies in crosstab
No Yes Yes No Yes Yes No Hierarchical ReportDesign Yes Yes Yes Yes Yes Yes No
Ad-Hoc Exchange ofHierarchies No No No No Yes Yes No
* - New planned capability with SAP BusinessObjects BI 4.0 Feature Pack 03
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Selecting the Right SAP BusinessObjects BI ClientComparing Product Capabilities – Hierarchical Capabilities (2/2)
CrystalReports 2011
CrystalReports forEnterprise
WebIntelligence SBOPDashboards
Analysis,
Edition forMicrosoftOffice
Analysis,edition for
OLAPSBOP Explorer
Expand to Level No No No Yes * Yes Yes No
Showing Leaves only(lowest member) No No No No Yes Yes No
Skipping Levels of ahierarchy No No No No Yes Yes No Ranking data alonghierarchy No No No No Yes Yes No
* - New planned capability with SAP BusinessObjects BI 4.0 Feature Pack 03
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Selecting the Right SAP BusinessObjects BI ClientComparing Product Capabilities – Mobile
CrystalReports 2011
CrystalReports forEnterprise
WebIntelligence SBOPDashboards
Analysis,
Edition forMicrosoftOffice
Analysis,edition for
OLAPSBOP Explorer
Online Viewing
Offline Viewing *
Mobile Viewing (native)
Mobile Viewing (browser) **
* - New planned capability with SAP BusinessObjects BI 4.0 Feature Pack 03
* * - Only on Flash enabled devices
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Selecting the Right SAP BusinessObjects BI Client
… based on your business requirements
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Financial Area
As Financia l Manager for the West Coast Region o f Nor th Am ericaI need to be able to analyze cos t and p rof i t center ac tuals tow ardsthe a l located b ud get a long s everal d im ension s . I need to be able tosee these m easures along ou r com pany s t ruc tu res as we l l a sbeing able to com pare inform at ion f rom several sou rces . I a lsoneed to b e ab le add m y ow n ca lcu la t ion to answer on-demandreques t s f rom sen io r m anagement .
I wo uld l ike to leverage the inform at ion ins id e Micros of t Excel , bu ti t al so s hou ld be po ss ib le to us e i t in a b rows er.
Middle Management
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Financial Area
What did we hear ?Use of hierarchies (cost center / profit center / company structures)Probably usage of BEx Query StructuresUsage of Microsoft Excel and browser based accessCreation of calculations on the fly
Accessing multiple sources
Middle Management
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Financial Area
CrystalReports 2011
CrystalReports forEnterprise
WebIntelligence SBOPDashboards
Analysis,
Edition forMicrosoftOffice
Analysis,edition for
OLAPSBOP Explorer
Usage of Hierarchies
Using BEx QueryStructures
Microsoft Excel as client
Internet Browser as client
Creating calculations
Multiple Source in onereport
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Financial Area
Usage of hierarchies and structures – Crystal Reports, Web Intelligence, SBOP Dashboards are able to leverage hierarchies in reports but
are lacking deep hierarchical capabilities – Analysis, edition for Microsoft Office and Analysis, edition for OLAP provide the complete bandwidth of
hierarchical capabilities
Creating Calculations on the fly – Crystal Reports and SAP BusinessObjects Dashboard would require to change the underlying report – Web Intelligence allows to create calculation but the user needs to “write formulas” – Analysis, edition for Microsoft Office and Analysis, edition for OLAP allow to create calculations in a
very simple way without the need to create formulas
Microsoft Excel as client to access the data – Live Office is able to provide the information from Crystal Reports and Web Intelligence with limited
navigation – Analysis, edition for OLAP and SBOP Explorer have no “live” integration with Microsoft Excel – Analysis, edition for Microsoft Office provides a native integration into Microsoft Excel and Microsoft
PowerPoint
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Financial Area
SummaryBased on the combination of requirements from the Financial Area the recommendationwould be to use
– Analysis, edition for Microsoft Office – Analysis, edition for OLAP
For less hierarchical driven reports and a more consumer (less power user) type ofaudience Web Intelligence might be an alternative
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Sales Area
The Sales Manager for Canada asked m e to c reate a repor tfor h is s a les representa t ives tha t wo uld a l low th em to seethei r current s a les p ipel ine . He ment ion ed that theinform at ion needs to be avai lable in the off ice , on the road,and on mo bi le dev ices .
He also s t ressed o ut th a t each sa les representat ive needs tobe able to change the report “as they wish” so that they cansee the in fo rmat ion by o ppo r tun i ty, p rodu c t , week & m onth ,and oth er ang les . Ac tual h ierarchies are only used l im i ted .
For h im as Sales Manager for Canada, he m ent ioned i t w ou ld
be a great value to be able to run so m e s imp le scenar ios tosee how ce r tain c hanges co u ld im pac t the p ipe l ine, fo rexamp le a change in the p rod uc t c os t o r p r i ce .
… and he then also mentioned that sometimes people prefer ju s t to g et an eMail w i th a PDF f i le.
Business Analyst
Middle Management
ndividual Contributor
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Sales Area
What did we hear ?The information needs to be available on-premise (in the office), offline (onthe road), and on mobile devicesUsers need the ability to change the report and change the view on thedata.
Only limited use of hierarchiesDistribution of the reports via eMail in a PDF format is also requiredFor the Sales Management some simple what-if scenarios would be a greatasset
Business Analyst
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Sales Area
CrystalReports 2011
CrystalReports forEnterprise
WebIntelligence SBOPDashboards
Analysis,
Edition forMicrosoftOffice
Analysis,edition for
OLAPSBOP Explorer
Offline Capabilities
Mobile Reporting
Distribution via eMail(Broadcasting)
Edit the report
Change the “view” of thedata
What-if scenarios
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Sales Area
Using the information on-premise and on the road (offline) – Crystal Reports and Web Intelligence provide offline capabilities out of the box – For SBOP Dashboards there are partner solutions available on SAP EcoHub – Analysis, edition for Microsoft Office provides limited offline capabilities
Providing mobile access to the information – Crystal Reports and Web Intelligence provide mobile access for Blackberry and iPad / iPhone via Mobile
BI – SAP BusinessObjects Explorer is available for the iPhone / iPad – SAP BusinessObjects Dashboards is available on Flash enabled mobile devices
Distribution via eMail – Crystal Reports and Web Intelligence are integrated with the Publication capabilities from the BI Platform – SBOP Dashboards, Analysis, edition for OLAP and Analysis, edition for Microsoft Office are not
integrated yet – SAP BusinessObjects Explorer is always a online access
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Sales Area
Changing the “view” on the information – Crystal Reports and SBOP Dashboards only provide limited capabilities to change the report for the
consumer. Such workflows have to be considered as part of the original design already – Web Intelligence, Analysis, edition for Microsoft Office and Analysis, edition for OLAP provide rich self
service functionality for the consumer – SAP BusinessObjects Explorer provides such capabilities, but the consumer might be limited to the
Information Space definition“What – if” capabilities
– A “What – if” scenario is the strength of SAP BusinessObjects Dashboards – Web Intelligence and Analysis, edition for Microsoft Office do offer limited capabilities in this area
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Sales Area
SummaryBased on the combination of requirements from the Sales Area the recommendation wouldbe to use
– Web Intelligence – Interactive Analysis Desktop
– Mobile BI
What – if Scenarios will be created using SAP BusinessObjects Dashboards
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Executive Area
As Execu t ive Manager in th i s co mp any I need cons o l ida tedin format ion , wh ich p rov ides me wi th a h igh -leve l overv iew onal l c r i t ica l corpo ra te KPIs . I need to be able to access th isinform at ion anyt ime, anyw here .
If needed I need to be able to get to the roo t cause and see
the deta iled inform at ion.
I a lso can no t always w ai t for m y bu siness analys t o f IT tosend m e the inform at ion wh en I ask them a ques t io n. Itwo uld be goo d to be ab le to s imp ly search fo r the answer byen ter ing m y ques t ion .
Executive
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Executive Area
What did we hear ?Consume highly aggregated informationStrong data visualizations neededProvide the ability to drill down and navigate to detailed information whenneeded
Fast response timeInformation needs to be available via mobile device
Allow for search and exploration
Executive
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Executive Area
CrystalReports 2011
Crystal
Reports forEnterprise
WebIntelligence
SBOPDashboards
Analysis,Edition forMicrosoft
Office
Analysis,
edition forOLAP
SBOP Explorer
Highly Aggregatedinformation
Strong data visualization
Drill Down / Navigate todetailed information
Mobile Reporting
Search & Exploration
This BI clients are not suitable for the intended audience.
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Executive Area
Highly Aggregated Information – SBOP Dashboards and SBOP Explorer are capable presenting highly aggregated information
Strong Data Visualizations – SBOP Dashboards and SBOP Explorer both are offering strong visualization capabilities
Drill Down & Navigate to detailed information
– SBOP Dashboards allows to navigate to other BI clients and outside the dashboard to receive furtherdetailed information, as well as navigate to details in the dashboard. – SBOP Explorer allows to see all the detailed information in a single view but has no capability to
navigate outside to receive further details
Providing mobile access to the information – SAP BusinessObjects Explorer is available for the iPhone / iPad – SAP BusinessObjects Dashboards is available on Flash enabled mobile devices
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Selecting the Right SAP BusinessObjects BI ClientUsing Business Requirements – Executive Area
SummaryBased on the combination of requirements from the Executive team the recommendationwould be to use
– SAP BusinessObjects Dashboards – SAP BusinessObjects Explorer – SAP BusinessObjects Explorer for mobile devices
In addition consider SAP NetWeaver BWA or SAP HANA for performance improvements
S l i h Ri h SAP B i Obj BI Cli
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Selecting the Right SAP BusinessObjects BI ClientDifferent Needs Require Different Experience
Phases
S e
l e c t i n g
t h e
R i g h t
S A
P B u s i n e s s O
b j e c t s
B I C
l i e n
t
Auditing
Use SAP BusinessObjects Auditing totrack the BI activity
Use SAP NetWeaver BW statistics totrack the activity on BW
Leverage the information incombination with the IT and BW teamfor performance improvements
Use Case
What are the business requirements ?
What is the audience doing with theinformation ?How are they doing this today ?
How is your audience using thesoftware right now ?
Create a use case on department level,don’t try to make one use case for allyour requirements
Audience
Who is your audience?
What are the skills of your audience ?
How is your audience using the software
right now ?Remember,
a business analyst in sales
might be different to
a business analyst in finance
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Your BI Strategy should start with the business requirements, not with the DWH.
Key Points to Take Home
Start by defining your requirements and your desired outcome.
Focus on the business pain points by area. One use case after the other – not all in once
Understand your audience. Let them describe their workflow. Listen !
Remember – Your BI Strategy starts with the business requirements.. Not with the DWH
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SAP Press
Repor t ing and Analys is w i th SAP B usinessObjec ts (2ndEdit ion)(SAP Press, 2012)
Ins ide SAP BusinessObjec ts Explorer(SAP Press, 2010)
Integrating SAP Bus inessOb jects BI Platform4.x w ith SA P NetWeaver(SAP Press, 2011)
Ins ide SAP BusinessObjec ts Advanced Analys is(SAP Press , 2010)
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Mastering SAP and BusinessObjects
Tutorials on iTunes focusing on the integration of SAP BusinessObjects with SAPBW and SAP ERP
Link:
http://itunes.apple.com/us/podcast/mastering-sap-businessobjects/id501730901?ign-mpt=uo%3D4
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Thank You!
Contact information:
Ingo Hilgefort ([email protected])Twitter: ihilgefortBlog: www.mastering-sap-and-businessobjects.com