How to Replace Workplace Negativity with Enthusiasm

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DALE CARNEGIE TRAINING Networking 2.0 Kevin R. Crone

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How to Replace Workplace Negativity with Enthusiasm

Transcript of How to Replace Workplace Negativity with Enthusiasm

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Networking 2.0Networking 2.0

Kevin R. Crone Kevin R. Crone

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Who is Dale Carnegie ? Who is Dale Carnegie ?

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Dale Carnegie Training App Dale Carnegie Training App

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What is Networking?What is Networking?

Networks–Groups of people who talk, share ideas, information, and resources

Networking– Discovering connections between people in informal or formal settings and utilizing these connections for mutually beneficial career advancement

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First Impressions First Impressions

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Positive First Impressions Positive First Impressions

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The Handshake The Handshake

Don’t screw it up! Don’t screw it up!

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State Your Name with Confidence State Your Name with Confidence

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Remembering Names Remembering Names

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Name Remembering Strategies Name Remembering Strategies

Look & Listen Impression Repetition Association

Person Action Colour Exaggeration

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Where do you live?Where do you live?

What do you do?What do you do?

Do you like to travel?Do you like to travel?

What are your hobbies?What are your hobbies?

What do you think about …?

What do you think about …?

NAME

The Conversation StackThe Conversation Stack

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Build Trust and RapportBuild Trust and Rapport

1. Don’t criticize, condemn, or complain.

2. Give honest, sincere appreciation.

3. Arouse in the other person an eager want.

4. Become genuinely interested in other people.

5. Smile.

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Build Trust and RapportBuild Trust and Rapport

6. Remember that a person’s name is to that person the sweetest and most important sound in any language.

7. Be a good listener. Encourage others to talk about themselves.

8. Talk in terms of the other person’s interests.

9. Make the other person feel important – and do it sincerely.

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Networking 2.0Networking 2.0

Kevin R. Crone Kevin R. Crone Thank You! Thank You!

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Be a Good ListenerBe a Good Listener

“Try honestly to see things from the other persons point of view”

1. Start with Nothing2. Picture what they are saying.3. Say back what you saw