how-to-receive-a-performance-appraisalrev1-7-08.ppt
Transcript of how-to-receive-a-performance-appraisalrev1-7-08.ppt
How to ReceiveHow to ReceiveA A
Performance Performance AppraisalAppraisal
Useful TipsUseful Tips
Question:Question:
What do dieting, exercise and Performance Appraisals all have in common?
Answer:Answer:
Everyone agrees we need them, but nobody likes them!
Solution:Solution:
Learn how to prepare for and receive a Performance Appraisal.
Take a moment to determine
your Performance Appraisalmindset.
4. Manage Your
Behavior inthe
Discussion
3. Prepare ForThe
Appraisal
2. ManageYour
Frame of Mind
1. TakeResponsibility
YOUYOU
1. Take Responsibility1. Take Responsibility
Prepare Throughout The Year
• Clarify expectations
• Ask for feedback
• Evaluate where you stand
• Track your own performance
2. Manage Your Frame of Mind2. Manage Your Frame of Mind
View feedback as an opportunity to obtain useful information which has the potential to help improve
performance on the job.
Receiving Feedback
• Listen Actively• Don’t get emotional• Don’t get defensive• Accept the input• Work to improve
Feedback allows for growth and development
Assume the Best Intentions
• View your appraiser as a person who:– Wants to give you useful information
– Wants to help you grow and succeed– May not have had much training or
experience in performance appraisals
• Avoid going into the appraisal with:– The equivalent of a loaded gun
Think of criticism as limited to problems,
issues, or behaviors – not as an attack
on your whole person.
Constructive Criticism
Don’t take it personally
Don’t let it detract from your sense of pride
Focus energy on specific behaviors
3. Prepare For The Appraisal3. Prepare For The Appraisal
• Review your Strengths & Weaknesses
• Evaluate your own performance
• List projects completed, accomplishments,
etc.
• Identify barriers and obstacles
• Focus on wanting to improve
• List your personal goals and aspirations
REMEMBER:
• Be realistic about how much can be accomplished in one sitting.
• Consider setting up a follow up meeting if time runs short.
• Understand that you are not perfect and there is always room for improvement.
4. Behavior In The Discussion4. Behavior In The Discussion
• Avoid acting defensively
• Actively listen
• Use an open body posture
• Speak professionally and calmly
Before you take issue with individual points, be sure you have the
“Big Picture”.
Take Notes
• It helps to control emotions.• Allows you to capture
important issues.• Helps you develop good
questions.• Helps to clarify your
understanding.
The Performance Discussion
If the feedback during the discussion (negative or positive) is given vaguely, ask for specifics.
• Try to leave discussion on a good note.
• Maintaining your working relationship.
• Your non-defensive listening and behavior will help you reach your objectives.
Conclusion
These principles and actions apply to most feedback situations, formal or informal, at work and at home.
The more you practice these guidelines in feedback situations, the more effective you will become as a receiver of performance evaluations.
The more you get involved in tracking and providing input to your supervisor the more likely your appraisal will capture your overall contributions.
Key to Quiz
Joint Responsibility
1. b
2. c
3. c
4. a
5. b
Avoidance
1. a
2. b
3. a
4. c
5. a
Short-Term Game Playing
1. c
2. a
3. b
4. b
5. c