How to performance support
7
page 1 SSE/XXXXX/YYY/ZZZZ $Revision: xx.xx $ COMMERCIAL IN CONFIDENCE Performance Support Ensure fast learning when needed based in concrete performance problems [email protected]
-
Upload
tobias-damgaard -
Category
Documents
-
view
101 -
download
2
Transcript of How to performance support
page 1
SSE/X
XXXX/Y
YY/Z
ZZZ $Revis
ion:
xx.x
x $
COMMERCIAL IN CONFIDENCE
Performance SupportEnsure fast learning when needed based in concrete performance problems
page 2
SSE/X
XXXX/Y
YY/Z
ZZZ $Revis
ion:
xx.x
x $
COMMERCIAL IN CONFIDENCE
…you realise a performance problem which you can’t prospone
… the problem can’t be solved through your daily SCRUMS
… you are faced with a customer requirement the project team can’t meet
… you can see something has to be done but done know what to do
When…
Performance Support is relevant for you
page 3
SSE/X
XXXX/Y
YY/Z
ZZZ $Revis
ion:
xx.x
x $
COMMERCIAL IN CONFIDENCE
Start here
page 4
SSE/X
XXXX/Y
YY/Z
ZZZ $Revis
ion:
xx.x
x $
COMMERCIAL IN CONFIDENCE
A series of small interventions targeted at solving the performance problem
What is the ”product”?
page 5
SSE/X
XXXX/Y
YY/Z
ZZZ $Revis
ion:
xx.x
x $
COMMERCIAL IN CONFIDENCE
The proces
Why?
Impact?
Hours to invest?
Are we ready?
realism
Define:
Lead
Involved
Design
valid
ate
development
activitie
s
Alignment
Contributors
Involved
Goals
Roles & responsibilities
page 6
SSE/X
XXXX/Y
YY/Z
ZZZ $Revis
ion:
xx.x
x $
COMMERCIAL IN CONFIDENCE
Guiding models
page 7
SSE/X
XXXX/Y
YY/Z
ZZZ $Revis
ion:
xx.x
x $
COMMERCIAL IN CONFIDENCE
Reduce time from realized performance challenges to the problem is solved
Ensure fast and lasting changes
Linking the performance challenge, the activities to solve the challenge and the customers impact
Ensure match between effort and impact
Ensure meaning full and problem focused activities
Why performance support?
