How to Measure & Improve Quality of Hire [Webcast]

How to Measure & Improve

Quality of Hire

©2013 LinkedIn Corporation. All Rights Reserved.

Welcome to

“How to Measure & Improve Quality of Hire”

The webcast will start momentarily.

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Introducing…

Lou Adler CEO & Founder

The Adler Group

Lou Adler is the CEO and founder of The Adler Group – a training and search firm helping companies implement Performance-

based Hiring℠. Adler is the author of the Amazon top-10 best-seller, Hire With Your Head (John Wiley & Sons, 3rd Edition, 2007).

His most recent book has just been published, The Essential Guide for Hiring & Getting Hired (Workbench, 2013). He is also the

author of the award-winning Nightingale-Conant audio program, Talent Rules! Using Performance-based Hiring to Build Great

Teams (2007).

#hiretowin

Agenda

① Importance of Feedback

② Measuring Quality of Hire

③ Sourcing in the Talent Sweet Spot

④ Creating the Career Move

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REROUTING

1 2 4

Feedback Process Control System

#hiretowin

3

Q: Hiring Utopia Where Everyone Wins

①Max Quality of Hire

② Perfect interviewing

③ Lowest cost per hire

④ Shortest time to fill

⑤ Candidate job

satisfaction is off the

charts

⑥ Recruiter and hiring

manager high-fiving

daily!

#hiretowin

Performance-based Hiring

1997

2002

2007

2005 2013 • Predictive Analytics

• Feedback Process Control

• Less Sourcing & More Recruiting

#hiretowin


Surplus vs. Scarcity?

1997

2002

2007

2005 2013

#hiretowin

• Predictive Analytics

• Feedback Process Control

• Less Sourcing & More Recruiting

Top Traits of Top People

Measuring Quality of Hire

1

Consistently

exceeds expectations!

2

Coaches, manages,

develops self/others

3

Leadership:

Vision plus execution

4

Breadth and depth

of thinking skills

5

Flexible, deals with change,

manager, culture

6

Gets it done–

no excuses! #hiretowin

Performance-based Hiring Job Fit Indexsm

Quality of Hire Talent

Predictor

Talent

Basic Skills Experience

Ability

Quality & Trend of Growth

Team & Individual Achiever Pattern

Career Move

Job Fit Intrinsic

Motivators

Managerial, Team &

Cultural Fit

Track Record of

Comparable Results

©2015 All Rights Reserved. The Adler Group, Inc. #hiretowin

Pre-Hire

Predictors of

QoH

Workforce

Planning

Sourcing &

Recruiting

Funnel

Yield

Role

of Hiring

Manager

and Team

The Process

Interview

The CX

NPS

A If B C predicts Quality of Hire

A You need to track and control B C

Maximize Quality of Hire & Efficiency

Predict Measure Achieve Plan Control ● ● ● ●

Big Data: Predictive & Control

#hiretowin

Predictive Analytics, “Less is More” &

Feedback Process Control

Candidates

per Hire

< 4

Passive to Active

Sourcing Mix

> 2:1

1st Contact

Funnel Yield

>80%

Pre-hire Talent

Scorecard

Quality

of Hire

CX NPS

>50%

Present / Meet

>90%

Maximize Quality of Hire & Efficiency

Predict Measure Achieve Plan Control ● ● ● ●

#hiretowin

©2015 All Rights Reserved. The Adler Group, Inc.

40% 40%

22%

8%

47%

42%

60% 62%

3% 8%

13%

23%

10% 10%

5% 7%

UNDER/UNEMPLOYED - ACTIVE

EMPLOYED - ACTIVE EMPLOYED - TIPTOER EMPLOYED - PASSIVE

Apply Networking Internal Other

5–20% All Active Candidates 15–20% 60-75%

How People Get Jobs – 2015 & 2016 Total Talent Market

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50–100X

20–30X

10X

Sourcing in the Talent Sweet Spot

Performance Qualified Passive Not Apply

SEQ

Performance Qualified

Active

Not Apply

Surplus vs. Scarcity?

Candidates

per Hire

< 4

#hiretowin

Sourcing in the Talent Sweet Spot

Follow-the-Leader Strategy

Raise the Talent Bar Strategy

Find-Apply-Weed Out Reach Out and

Nurture

Transactional Consultative

Recruiting

Ill-defined Lateral

Jobs Career Moves

Cost and Efficiency ROI and Quality of

Hire

#hiretowin


Creating the Career Move

Indirec

t

• Skills

• Experience

• Academics

• Industry

• Competencies

• Responsibilities

Job Description

Performance Profile

Clarify Expectations

• Grow sales by 10%

• Launch new product line

• Build a team in 90 days

• Evaluate the process

• Prepare a plan for ___

• Develop product spec

• Design a circuit

Having skills

Direct

Delivering

results

#hiretowin


You &

Company Top Candidates

# F

ollo

wers

Career Pages

Targeted Media

Employee Ads

Content Updates

BUILD ENGAGE RECRUIT

Relevant Jobs

Recruiter

Work With Us

Ads

Career

Pages

Job Slots Recruiter

Grow your team

Work With Us Ads

#hiretowin

Attract more top talent by putting job ads right on

your employees profiles

1 2

3

Get seen when candidates research or connect with one of

your employees.

Reach passive talent based on action

Displaying personalized job ads to every viewer. 50x higher click-through rate compared to traditional ads,

driving interested professionals to your jobs, Career Page,

and other destinations

Feature your most relevant jobs Strengthen your talent pipeline

Career Pages

#hiretowin

Personalized experience just for candidates

Career Page (paid) Company Page (free)

1

1

Criteria to Engage Criteria to Accept

Consultative Recruiting

Recruiting Passive Candidates

Title

Company

Compensation

Location

Job

Career Opportunity

Job and Impact

Hiring Manager

Team

Compensation

Work / Life Balance

Company, Culture,

Mission

Day 1 Year 1 and Beyond!

#hiretowin

Consultative Recruiting – Warmup for Needs Analysis

Recruiting & Hiring Passive Candidates

#hiretowin


You &

Company Top Candidates

# F

ollo

wers

Career Pages

Targeted Media

Employee Ads

Content Updates

BUILD ENGAGE RECRUIT

Relevant Jobs

Recruiter

Work With Us

Ads

Career

Pages

Job Slots Recruiter

Grow your team

Recruiter

#hiretowin

The ultimate recruiting solution that helps find candidates faster

Consultative Recruiting – Warmup for Needs Analysis

Recruiting & Hiring Passive Candidates

Maximize Yield:

Ensure Your Candidates Don’t

Make Long-term Decisions

Using Short-term Information

#hiretowin

Feedback Process Control

& Consultative Recruiting


Talent Sweet Spot

Achieving Q – Everyone Wins


Surplus vs. Scarcity

Consultative Recruiting

#hiretowin

…Your work on performance-based hiring is a

genuine bright spot…I am blown away by how closely

your ideas map to the new science. I actually think

performance-based hiring is the secret sauce to getting not

only better talent management, but also to being able to

ensure that we live up to our promise of opportunity in the

21st century.

Todd Rose, Harvard Professor, Director

Center for Individual Performance, Author of The End of Average

#hiretowin

LinkedIn Talent Solutions offers a full suite of tools

to help you find, attract, and hire top candidates.

Contact us to learn more.

Call

855-655-5653

or visit

bit.ly/contacttalentsolutions

Lou Adler

CEO & Founder

The Adler Group

Linkedin.com/in/louadler

Let’s connect!

#hiretowin

How to Measure & Improve Quality of Hire [Webcast]

Recruiting & HR

Transcript of How to Measure & Improve Quality of Hire [Webcast]