How To Make Your Business Grow: Trust Your Staff

As a small business owner, the likelihood is that you have looked at the conundrum of:

‘I could get someone else to do that, but will they do it as well as me?’

Faced with this scenario, many owner managers either shy away from employing staff, or give their staff such a tight defined set of responsibilities, that that person can

never achieve the one key thing they need to for your business to grow – to make you money, and if you don’t

take on staff, your business will never grow.

When we look at it simply, employing staff, is about that person making you and your business money. If they are just a cost, or making your life easier then there is little value in having that

member of staff. However, in order for staff to be motivated and earning money for your business, they need to be trusted.

First of all, that doesn’t mean you don’t continue to manage that person, ensuring they are achieving their objectives and

checking back with them to ensure they are on the right path, but rather, it is about giving them the responsibility of a

project or a goal.

What does that mean in practice?

Give them the ownership of a particular project or target, and watch their motivation, their work rate and their profitability increase.

The demonstration of trust says:

“I believe you are capable of delivering this project for this business.”

What does that mean in practice?

This is a huge motivating factor, and it creates staff members who are pulling in the same direction as the business, being an individual and letting their own individual talents shine; and the

most important result, making money for the business and allowing your business to grow.

What does that mean in practice?

If you back up this trust led approach to staff, with clear and target driven management, SMART objective setting and

strong processes for staff to fall back on then you are providing your staff a safety net that says, not only do I trust

you, but I am also keen to help you succeed.

Trusting your staff isn’t about thinking someone is capable, it is about giving them the responsibility to achieve your

business goals.

What does that mean in practice?

For more information about how we can help you to make your business grow with IAG and

leadership, management and mentoring courses please contact us on:

Call: 0121 707 0550 e-mail: info@pathwaygroup.co.ukVisit: www.pathway2grow.co.uk

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